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Quality Assurance Manager Resume

3.00/5 (Submit Your Rating)

Gloucester, MA

SUMMARY:

  • Highly motivated, independent, results - driven, detail-oriented IT Professional, having more than 15 years of IT experience to offer, having performed various roles in IT, with proven ability and good track record in delivering IT Projects across varied industries
  • Over 12 years work experience in Quality team; 5 years as QA Manager. CSQA certified.
  • Experience in Supply Chain Management and ERP Implementation at Confidential .
  • Past experiences also include software programming, business analysis, business management and finance.

TECHNICAL SKILLS:

Languages, Tools and Operating Systems: SQL, XML, HTML, Java, JSP, JavaScript, ATG Dynamo, Apache/Tomcat Progress 4GL, Oracle, SQL Server, Rational Rose, Visio, Perforce source control tool, Canoo Webtest, Selenium, Linux, Unix, Windows

Applications: Confidential - Retail PLM; SAP Retail; ERP- MFG/PRO (QAD), Jira

Modules: Retail Merchandise Lifecycle Management, Purchase, Inventory Control, Accounts Payable, Accounts Receivable, General Ledger, Cost Management, Global Tax Management, Sales, Manufacturing, MRP and DRP

PROFESSIONAL EXPERIENCE:

Quality Assurance Manager

Confidential, Gloucester, MA

Responsibilities:

  • Performing functional, system and integration tests and writing manual and automated test scripts for new and existing applications
  • Participating in agile working practices such as daily scrum meetings, sprint planning, backlog analysis and planning
  • Finding, tracking and prioritizing bugs. Conducting root cause analysis of identified defects, working closely with the project team till the defects are resolved
  • Driving testing efforts of the entire QA team, providing leadership and guidance to QA team
  • Defining testing strategy and testing approach, creating test plans, planning release meetings, determining the efforts, reviewing and maintaining test cases, evaluating and identifying areas to improve quality and best practices
  • Collaborat ing with Development Managers and Product Managers in solving any complex customer issues and in planning/scoping the testing activities to meet crucial project deadlines
  • Release management activities including planning sprint deliverables; regression cycle planning, monitoring and making necessary adjustments
  • Establish test coverage metrics; analysis of ongoing projects and point out potential risks and recommendations to higher management
  • Reviewing and maintaining various test environments
  • Creation and management of test data for use by automated scripts
  • Working with stakeholders like customers and implementation team at client site to ensure that all customer and company quality requirements are satisfied prior to product delivery
  • Story sign-off and feature demos to stakeholders
  • Onboarding, training, and mentoring team members

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