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Machine Operator Technician Resume

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SUMMARY:

Industry experience in Manual QA Testing, Hardware Testing, Data Device Testing, Information Technology, Field Technology, Electronic Technology, ISP Setup Technician, Heavy Machinery Operator, Technical Support.

PROFICIENT IN:

  • QA Analyst iOS/Andriod/Win Testing
  • Mobility Apps Tester
  • Cable Installer
  • Manual Tester
  • ISP Break/Fix Technician
  • Hardware Tester
  • Test Rail/HP QC
  • Data Device Tester
  • Windows OS
  • MS Excel, Word, PP
  • Defect Tracking (JIRA)
  • AC/DC Circuit Repair
  • Calibration

PROFESSIONAL EXPERIENCE:

Confidential

Machine Operator Technician

Responsibilities:

  • Responsible for testing the hardware operation of the Heavy Machinery (Forklifts, Cranes, Tractors) for the company.
  • Created SOPs and Training Documents based on the business requirements and design documents.
  • Inspected and operated the Heavy Duty vehicles to ensure proper functionality within company guidelines.
  • Primarily Drive and operate forklift equipment.
  • Follow and Execute SOPs and step by step procedures to ensure machines are working as designed
  • Document and report any issues or defects to immediate supervisor, and into company’s defect tracking system.

Confidential

QA/UAT Analyst

Responsibilities:

  • Responsible for manual testing of functionality, regression, migration, and performance of Charter’s Communications SKYUI Spectrum Digital TV Video Service Systems.
  • Developed test suites and test cases based on requirements and design documents.
  • Researched and documented functional requirements, integrating multiple sources
  • Worked with the client, team lead, developers, product owners, and business analyst to define user acceptance test cases (UAT).
  • Executed test cases (via Test Rail), MS Word and MS Spreadsheets to ensure proper functionality of the application.
  • Accurately logged any findings (defects or bugs) found while testing using JIRA tracking tool.
  • Ability to properly decipher and label the priority and severity of defects, and to properly escalate findings to Team Lead and other product owners.
  • Complete understanding of SDLC model and methodologies.
  • Excellent analysis and problem solving skills.
  • Ability to handle multiple priorities in a dynamic fast - paced environment.
  • Collaborate in an Agile team environment with the team lead, developers, QA’s, product owners, and business analyst to define User Stories, Acceptance Criteria, New Enhancements, and Updates.
  • Responsible for Writing and converting previous manual test cases into automation test cases via the DP Automation Tools.
  • Maintained and installed our hardware equipment (Slings/Routers/STBs) into company’s (ISP/Hub) location.
  • Assisted/Traveled to various End Client locations (ISPs, Hubs) to install and test equipment/product.

Confidential

Field Technician

Responsibilities:

  • Responsible for using problem-solving and technical skills to install satellite dishes and related equipment to customers' location.
  • Evaluate job site to access optimal placement of satellite dish and communicate with customers to review the installation process.
  • Troubleshoot systems to determine the appropriate resolution for reported problems with usage
  • Provide customer education regarding system usage
  • Manages the administrative processes including van inventory and appropriate documentation
  • Ensures that the highest quality of service is provided to promote superior customer satisfaction
  • Adheres to safety guidelines and requirements

Confidential

Electronic Technician

Responsibilities:

  • Responsible for troubleshooting all aspects of the company's Set-Top Boxes.
  • Monitored all connectivity and performance, including component level activity.
  • Assessed and checked the overall quality of all HDMI input to the Set-Top Boxes.
  • Replaced and installed over 50 company Hard Drives.

Confidential

Technical Support Representative

Responsibilities:

  • Provide client support and technical issue resolution via phone and other electronic medium
  • Configure client's equipment to connect to the internet via modem/DSL Router
  • Obtain general understanding of customer issue and resolve using company offered services
  • Ability to multi task and work in a dynamic fast paced environment
  • Identify and correct and/or advise operational issues in client systems

Confidential

Operator

Responsibilities:

  • Responsible for making products and ensuring they meet company and bulletin specs
  • Checking for watery product and make sure they get hard in the amount of time specified
  • Responsible for ensuring the products are made error free, and are not rejected by QC.

Confidential

Lab Technician

Responsibilities:

  • Responsible for data entry
  • Monitor procedures that are being conducted
  • Make sure product is in bulletins expectations
  • Checking for watery product and make sure they get hard in the amount of time specified.
  • Perform manual and automated test
  • Operates laboratory equipment

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