Machine Operator Technician Resume
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SUMMARY:
Industry experience in Manual QA Testing, Hardware Testing, Data Device Testing, Information Technology, Field Technology, Electronic Technology, ISP Setup Technician, Heavy Machinery Operator, Technical Support.
PROFICIENT IN:
- QA Analyst iOS/Andriod/Win Testing
- Mobility Apps Tester
- Cable Installer
- Manual Tester
- ISP Break/Fix Technician
- Hardware Tester
- Test Rail/HP QC
- Data Device Tester
- Windows OS
- MS Excel, Word, PP
- Defect Tracking (JIRA)
- AC/DC Circuit Repair
- Calibration
PROFESSIONAL EXPERIENCE:
Confidential
Machine Operator Technician
Responsibilities:
- Responsible for testing the hardware operation of the Heavy Machinery (Forklifts, Cranes, Tractors) for the company.
- Created SOPs and Training Documents based on the business requirements and design documents.
- Inspected and operated the Heavy Duty vehicles to ensure proper functionality within company guidelines.
- Primarily Drive and operate forklift equipment.
- Follow and Execute SOPs and step by step procedures to ensure machines are working as designed
- Document and report any issues or defects to immediate supervisor, and into company’s defect tracking system.
Confidential
QA/UAT Analyst
Responsibilities:
- Responsible for manual testing of functionality, regression, migration, and performance of Charter’s Communications SKYUI Spectrum Digital TV Video Service Systems.
- Developed test suites and test cases based on requirements and design documents.
- Researched and documented functional requirements, integrating multiple sources
- Worked with the client, team lead, developers, product owners, and business analyst to define user acceptance test cases (UAT).
- Executed test cases (via Test Rail), MS Word and MS Spreadsheets to ensure proper functionality of the application.
- Accurately logged any findings (defects or bugs) found while testing using JIRA tracking tool.
- Ability to properly decipher and label the priority and severity of defects, and to properly escalate findings to Team Lead and other product owners.
- Complete understanding of SDLC model and methodologies.
- Excellent analysis and problem solving skills.
- Ability to handle multiple priorities in a dynamic fast - paced environment.
- Collaborate in an Agile team environment with the team lead, developers, QA’s, product owners, and business analyst to define User Stories, Acceptance Criteria, New Enhancements, and Updates.
- Responsible for Writing and converting previous manual test cases into automation test cases via the DP Automation Tools.
- Maintained and installed our hardware equipment (Slings/Routers/STBs) into company’s (ISP/Hub) location.
- Assisted/Traveled to various End Client locations (ISPs, Hubs) to install and test equipment/product.
Confidential
Field Technician
Responsibilities:
- Responsible for using problem-solving and technical skills to install satellite dishes and related equipment to customers' location.
- Evaluate job site to access optimal placement of satellite dish and communicate with customers to review the installation process.
- Troubleshoot systems to determine the appropriate resolution for reported problems with usage
- Provide customer education regarding system usage
- Manages the administrative processes including van inventory and appropriate documentation
- Ensures that the highest quality of service is provided to promote superior customer satisfaction
- Adheres to safety guidelines and requirements
Confidential
Electronic Technician
Responsibilities:
- Responsible for troubleshooting all aspects of the company's Set-Top Boxes.
- Monitored all connectivity and performance, including component level activity.
- Assessed and checked the overall quality of all HDMI input to the Set-Top Boxes.
- Replaced and installed over 50 company Hard Drives.
Confidential
Technical Support Representative
Responsibilities:
- Provide client support and technical issue resolution via phone and other electronic medium
- Configure client's equipment to connect to the internet via modem/DSL Router
- Obtain general understanding of customer issue and resolve using company offered services
- Ability to multi task and work in a dynamic fast paced environment
- Identify and correct and/or advise operational issues in client systems
Confidential
Operator
Responsibilities:
- Responsible for making products and ensuring they meet company and bulletin specs
- Checking for watery product and make sure they get hard in the amount of time specified
- Responsible for ensuring the products are made error free, and are not rejected by QC.
Confidential
Lab Technician
Responsibilities:
- Responsible for data entry
- Monitor procedures that are being conducted
- Make sure product is in bulletins expectations
- Checking for watery product and make sure they get hard in the amount of time specified.
- Perform manual and automated test
- Operates laboratory equipment