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Senior Qa Manager Resume

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SUMMARY:

  • Senior Testing Leader with more than 20+ years of varied experience in testing, handling large portfolios in BFSI, Retail, Health Care, Energy & Utilities, Manufacturing & Telecom sector.
  • Specialties: Testing Services - Setting up Enterprise TCOE, Strategic Planning, P&L, Global Delivery, Consulting Outsourcing, Client Relationship Management, Delivery Excellence, Developing Innovative Business solutions, People management, Mentoring, Starting Testing New Service Lines
  • Extensive experience in Testing Pre Sales, RFP Solutioning, BDM, Digital Transformation testing for enterprise, Salesforce & BFSI applications
  • Extensive Experience in Test Process Maturity assessment TMMI / TPI framework and solutioning for the proposed improvement areas and Due-delligence assessment.
  • Extensive Experience in TEMS, TDM, Automation and Perfomance Testing Tools Like: Selenium QTP,Cucumber, LISA, UFT, Jenkins, Load Runner, Rational Performance Test etc…
  • Extensive experience in Agile Devops CI/CO, Agile Test Methodologies BDD/TDD.
  • Extensive experience in setting up TCOE for Digital Mobility for BFSI & Enterprise Applications
  • Extensive Experience in CI/CO, Python, Selenium QTP,Cucumber, LISA, Jenkins, Load Runner, Rational Performance Test etc…
  • Extensive experience in handling ETL, BigData Tersting Projects
  • Extensive experience in handling Salesforce CRM, Siebel CRM, BigData Tersting Projects
  • Extensive experienc e in Test Transformation and Integration solutions .
  • Extensive experienc e in Testing Data warehousing, Bigdata Transformation and Integration solutions .
  • Extensive hands-on experience in Testing Delivery Management, Transformation for outcome based Managed Testing Services (MTS) engagements, Testing Center of Excellence (TCoE) covering technical and business testing for Financial Services, Retail and Media sectors.
  • Varied experience of Test Strategy & Planning, Test Maturity Assessments, Operating Model Transformation, TCoE Setup, Testing as a Service (TaaS), Test Factory, Digital Transformation Testing, Mobile Testing, Enterprise Test Data Management, Test Environment Management, Service Virtualization, Agile Testing, Test Automation and Non Functional Testing.
  • As Head of Testing Center of Excellence, lead complex transformation programs, created number of innovations, provided solutions for winning strategic deals. Authored number of Testing Whitepapers including QAI award winning paper on Risk Based Testing.
  • Extensive experience infrastructure, Platform virtualization: VMware, AWS
  • Lead Global Testing Practice with responsibility of testing delivery, sales and innovations. Regular interactions with CXOs, leaders, partners & analysts.
  • Extensive IT experience in Test Project Delivery & Test Management, Quality Assurance, Expert Consulting, Vendor Management, Competency building for Testing, Resource Management, Delivery Excellence and Knowledge Transition.
  • Managed large accounts responsible for strategic planning, customer relationships, delivery, revenue growth and P&L management with peak team of 600+ and 40- $60M in revenues.
  • Ability to drive the organization towards international benchmarks and improve customer satisfaction, and the bottom line, balancing issues of time-to-market vs. quality working with the team of expertise.
  • Defining , Implementing Shared Vision of Quality Concepts that Enhance the Software Development Processes.
  • Mentoring Organizations in Quality Assurance and Quality Control Support for Development Methodologies and Supporting Project Management lifecycle .

TECHNICAL SKILLS:

Languages: C, C++, Visual Basic, Perl , ASP, COBOL, FoxPro, Html, and SQL,Java.

Software: Websphere 5.0 and Weblogic 6.0

Technologies: Webtechnology,J2EE, CRM Applications,. NET, Data Warehouse,Digital Ecommerce,SOA, SAP, ERP, domain Applications.

Methodologies: V- Model, Agile, SOA, Prince2.

Compliance: SOX.

Operating Systems: Windows-95, Windows-2000, Window’s NT, DOS,Windows XP.

Tools: Visual test tool, Rational Suite Test Studio, Winrunner, Load RunnerQulaity Centre, Silk Test, Silk Performer,Version Manager,PVCS Tracker

Databases: MS Access, Oracle, Main Frame,AS/400

Industries: Investment Banking, Finance, CRM domain, Inventory .

Quality Standards : SEI CMM,CMMI, ISO 9001 1994

PROFESSIONAL EXPERIENCE:

Confidential

Senior QA Manager

Resonsibilities

  • Development of TCOE Test Artifacts, Digital Assurance Automation and Test Accelerators for Retail Banking, Corporate Banking, Mobile Digital Banking & wealth management & Investment Banking Verticals.
  • Development of COE Test Artifacts, Automation and Test Accelerators for.
  • For products T24, Finacle & Flexcube related to Retail, Payments, Corporate, T24 Islamic Banking & Channels Banking Products and Business process.
  • Insurance Guidewire Products and Business process.
  • T24 Investment Banking, Tresury Products and Business process.
  • T24 Wealth Management, Saleforce Applicatons
  • Involved in Test Transformation for Digital Assurance, Automation and Test Accelerators for.Enterprise, ERP(SAP), Health Care, Retail & BFSI Verticals and Telecom (OSS/BSS) Vertical
  • Test Portfolio Management&Managing Key Stakeholders
  • Setting up BFSI, Agile Devops Test Approach, Enterprise TCOE for Testing Practice.
  • Involved in Test Assessment for different clients and Budgeting..
  • Involved in Testing Proposals,RFP, Presales,Solutioning, Preparation of SOW & POC’s.
  • Involved in Test Assessment for different clients and Budgeting..
  • Involved in Testing Proposals,RFP, Presales,Solutioning, Preparation of SOW, POC’s.
  • Providing solution for Building MBT framework for products and Legacy applications
  • Involved in Test Assessment for different clients and Budgeting..
  • Project Delivery & Test Management, Quality Assurance, Expert Consulting, Vendor Management, Competency building for Testing, Resource Management, Delivery and Knowledge Transition/.
  • Involved in Testing Proposals,Presales, Preparation of SOW, POC’s.
  • Preparing Automation Design, Performance framework.
  • Implemented Automation strategies and methodologies (e.g. key word driven, data driven, Hybrid driven Framework Using Selenium, QTP and LISA Tools.
  • Development of Automation vision and roadmap for the Bank /Client LOB.
  • Analyzing LOB initiatives and systems and defining strategies to automate testing across LOB initiatives and systems
  • Actively monitored Cost of Testing for LOB and delivering Automation solutions to drive Total Cost of applicability to LOB needs
  • Involved in Test estimation for Manual, Automation and Performance Testing.
  • Creation of Target state Automation Architecture; sharing long-term automation architecture with large audiences on a regular basis.
  • Leading identification of critical, high pay-off automation strategies and prioritization of implementation efforts accordingly.
  • Provided direction to Development and Test teams to ensure strategic automation targets are achieved
  • Provided expertise in aligning test automation strategies with all SDLC and Agile methodologies
  • Coaching and mentoring less experienced automation developers and testers.
  • Analyzing LOB initiatives and systems and defining strategies to automate testing across LOB initiatives and systems
  • Implement and executed a standardized testing methodology and the use of standard testing tools across the organization.
  • Standardization of test management tools and practices. Responsible for process trainings and consultancy assignments.
  • Processes: Test Process definition and its effective implementation. Development of best practices and rollout across the organization..
  • Automation: Defining organization strategy and direction, develop framework and reusable components, evaluate tools, conduct proof of concepts and pilot projects, handle performance lab, provide technical leadership to automation teams etc.
  • Productivity and efficiency improvements: Work closely with project teams and develop benchmarks for productivity, effectiveness etc. Develop and implement way to improve efficiency and testing effectiveness
  • Work with very senior executives in defining and guiding overall strategies and roadmaps.
  • Responsible for leading strategic initiatives and managing deliveries of very strategic projects.
  • Project Delivery & Test Management, Quality Assurance, Expert Consulting, Vendor Management, Competency building for Testing, Resource Management, Delivery and Knowledge Transition/.
  • Manage Projects, Design Use Cases, Code Reusability (Framework) and Maintenance (Requirement Management).Design Test Methodologies, Effort Estimation and Test Management (Automation).
  • Defining, Implementing Shared Vision of Quality Concepts that Enhance the Software Development Processes. Mentoring Organizations in Quality Assurance and Quality Control Support for Development Methodologies and Supporting Project Management lifecycle.
  • Managed a Team of around 80+ members.

Confidential

Testing Practice Head

Responsibilities:

  • Test Consulting, Process definition and its effective implementation. Development of best practices and rollout across the organization.. Involved in Testing Proposals,Presales, Preparation of SOW, POC’s.
  • Involved in Testing Proposals, RFP Presales, Preparation of SOW, POC’s.
  • Setting up Devops Test Approach fpr Enterprise, BFSI TCOE for Testing Practice.
  • Providing solution for Building MBT framework for products and Legacy applications
  • Involved in Test Assessment for different clients and Budgeting..
  • Project Delivery & Test Management, Quality Assurance, Expert Consulting, Vendor Management, Competency building for Testing, Resource Management, Delivery and Knowledge Transition/.
  • Preparing Automation Design, Performance framework.
  • Implemented Automation strategies and methodologies (e.g. key word driven, data driven, Hybrid driven Framework Using Selenium, Tool..
  • Development of Automation vision and roadmap for the /Client LOB.
  • Involved in Test estimation for Manual, Automation and Performance Testing.
  • Implement and executed a standardized testing methodology and the use of standard testing tools across the organization.
  • Standardization of test management tools and practices. Responsible for process trainings and consultancy assignments.
  • Productivity and efficiency improvements: Work closely with project teams and develop benchmarks for productivity, effectiveness etc. Develop and implement way to improve efficiency and testing effectiveness
  • Work with very senior executives in defining and guiding overall strategies and roadmaps. esponsible for leading strategic initiatives and managing deliveries of very strategic projects.
  • Maaged team of around 180+ members.

Confidential

Principal Testing Consultant

Responsibilities:

  • Processes: Process definition and its effective implementation. Development of best practices and rollout across the organization.. Involved in Testing Proposals,Presales, Preparation of SOW, POC’s.
  • Involved in Testing Proposals, RFP Presales, Preparation of SOW, POC’s.
  • Setting up BFSI TCOE for Testing Practice.
  • Providing solution for Building MBT framework for products and Legacy applications
  • Involved in Test Assessment for different clients and Budgeting..
  • Project Delivery & Test Management, Quality Assurance, Expert Consulting, Vendor Management, Competency building for Testing, Resource Management, Delivery and Knowledge Transition/.
  • Preparing Automation Design, Performance framework.
  • Implemented Automation strategies and methodologies (e.g. key word driven, data driven, Hybrid driven Framework Using Selenium, Tool..
  • Development of Automation vision and roadmap for the /Client LOB.
  • Involved in Test estimation for Manual, Automation and Performance Testing.
  • Implement and executed a standardized testing methodology and the use of standard testing tools across the organization.
  • Standardization of test management tools and practices. Responsible for process trainings and consultancy assignments.
  • Productivity and efficiency improvements: Work closely with project teams and develop benchmarks for productivity, effectiveness etc. Develop and implement way to improve efficiency and testing effectiveness
  • Work with very senior executives in defining and guiding overall strategies and roadmaps.
  • Responsible for leading strategic initiatives and managing deliveries of very strategic projects.

Confidential

Testing Practice Head

Resposibilities:

  • Involved in Testing Proposals,Presales, RFP Solutioning, Preparation of SOW, POC’s.
  • Portfolio Management&Managing Key Stakeholders
  • Processes: Process definition and its effective implementation. Development of best practices and rollout across the organization..
  • Implemented Automation strategies. Devops Test Approach and methodologies (e.g. key word driven, data driven, Hybrid driven Framework Using Selenium, QTP Tool and Lisa Tools
  • Development of Automation vision and roadmap for the Bank /Client LOB.
  • Creation of Target state Automation Architecture; sharing long-term automation architecture with large audiences on a regular basis.
  • Leading identification of critical, high pay-off automation strategies and prioritization of implementation efforts accordingly.
  • Provided direction to Development and Test teams to ensure strategic automation targets are achieved
  • Provided expertise in aligning test automation strategies with all SDLC and Agile methodologies
  • Coaching and mentoring less experienced automation developers and testers.
  • Analyzing LOB initiatives and systems and defining strategies to automate testing across LOB initiatives and systems
  • Actively monitored Cost of Testing for LOB and delivering Automation solutions to drive Total Cost of applicability to LOB needs
  • Responsible for building IT Infrastructure, Change Control Management, IT Risk, Compliance, Audit, Vendor Management, Testing & Release Management and Technology Architecture.
  • Standardization of test management tools and practices. Responsible for process trainings and consultancy assignments.
  • Automation: Defining organization strategy and direction, develop framework and reusable components, evaluate tools, conduct proof of concepts and pilot projects, handle performance lab, provide technical leadership to automation teams etc.
  • Productivity and efficiency improvements: Work closely with project teams and develop benchmarks for productivity, effectiveness etc. Develop and implement way to improve efficiency and testing effectiveness
  • Work with very senior executives in defining and guiding overall strategies and roadmaps.
  • Responsible for leading strategic initiatives and managing deliveries of very strategic projects.
  • Project Delivery & Test Management, Quality Assurance, Expert Consulting, Vendor Management, Competency building for Testing, Resource Management, Delivery and Knowledge Transition/.
  • Manage Projects, Design Use Cases, Code Reusability (Framework) and Maintenance (Requirement Management).Design Test Methodologies, Effort Estimation and Test Management (Automation).
  • Defining, Implementing Shared Vision of Quality Concepts that Enhance the Software Development Processes. Mentoring Organizations in Quality Assurance and Quality Control Support for Development Methodologies and Supporting Project Management lifecycle.
  • Managed a Team of around 200+ members.

Confidential

Head of Testing

Responsibilities:

  • Preparation of Global Test Strategy for all for Wealth Managementand Private Banking projects.
  • Lead the team in producing test products including the test plans and test scenarios.
  • Vendor Management
  • Stakeholder management including liaising with high profile senior business partners.
  • Developing Test Strategy, UAT test strategy plans for varying programmes
  • Implemented Automation strategies and methodologies (e.g. key word driven, data driven, Hybrid driven Framework Using Selenium, QTP Tool and Lisa Tools
  • Development of Automation vision and roadmap for the Bank /Client LOB.
  • Creation of Target state Automation Architecture; sharing long-term automation architecture with large audiences on a regular basis.
  • Leading identification of critical, high pay-off automation strategies and prioritization of implementation efforts accordingly.
  • Provided direction to Development and Test teams to ensure strategic automation targets are achieved
  • Provided expertise in aligning test automation strategies with all SDLC and Agile methodologies
  • Coaching and mentoring less experienced automation developers and testers.
  • Analyzing LOB initiatives and systems and defining strategies to automate testing across LOB initiatives and systems
  • Actively monitored Cost of Testing for LOB and delivering Automation solutions to drive Total Cost of applicability to LOB needs
  • Reporting test results and making recommendations to users and senior stakeholders.
  • Work with IT teams to ensure timely preparation of UAT environment
  • Engaged business users for all UAT Roll outs
  • Stakeholder management including liaising with high profile senior business partners.
  • Lead the team in producing test products including the SIT, UAT test plans and test scenarios.
  • Reporting test results and making recommendations to users and senior stakeholders.
  • Providing best practice advice on testing related issues.
  • Assuring supplier's delivery of test products against agreed schedules/contracts.
  • Providing quality assurance for testing related products.
  • Supporting the head of test in scoping incoming work packages.
  • Resource Allocation
  • Manage third-party partner and/or vendor relationships
  • Arrange UAT & signoff
  • Arrange transport to Testing/Production environment
  • Preparing Manual Test Strategy, Automation Strategy and Performance Test Strategy.
  • Manage third-party partner and/or vendor relationships
  • Involved in Test Assessment for different clients and Budgeting..
  • Involved in Testing Proposals, Preparation of SOW, POC’s.
  • Preparing Automation Design, Performance framework.
  • Participated in the development and implementation of an enterprise testing organizational structure.
  • Participated in the development, implementation, and day-to-day operations of an enterprise-testing lab, including assuming a relationship management role with any third party, as applicable.
  • Managed the day-to-day operation and oversight of the India-based testing teams.
  • Managing a team of 250+ members.

Technology: Temenos T24, T Verify,Selenium

Operating System: Windows-NT,UNIX.

Methodology: V-MODEL, Prince 2, Agile.

Confidential

Practice Head Testing

Responsibilities:

  • Developing Test Strategy, UAT test strategy plans for varying programmes.
  • Work with IT teams to ensure timely preparation of UAT environment
  • Executed Test Cases for Sytem, Integration and Regression testing
  • Lead the team in producing test products including the test plans and test scenarios.
  • Stakeholder management including liaising with high profile senior business partners.
  • Reporting test results and making recommendations to users and senior stakeholders.
  • Providing best practice advice on testing related issues.
  • Assuring supplier's delivery of test products against agreed schedules/contracts.
  • Providing quality assurance for testing related products.
  • Supporting the head of test in scoping incoming work packages.
  • Handled 5 testing teams (Manual, Automation teams).
  • Analysis & Estimation, Budgeting.
  • Resource Allocation
  • Manage third-party partner and/or vendor relationships
  • Arrange UAT & signoff
  • Arrange transport to Testing/Production environment
  • Preparing Manual Test Strategy, Automation Strategy and Performance Test Strategy.
  • Manage third-party partner and/or vendor relationships
  • Involved in Test Assessment for different clients and Budgeting..
  • Involved in Testing Proposals, Preparation of SOW, POC’s.
  • Preparing Automation Design, Performance framework.
  • Involved in Test estimation for Manual, Automation and Performance Testing.
  • Implemented and executed a standardized testing methodology and the use of standard testing tools across the organization.
  • Mentored test analysts, testing staff across multiple sites and time zones to ensure successful adherence to established testing standards.
  • Participated in the development and implementation of an enterprise testing organizational structure.
  • Participated in the development, implementation, and day-to-day operations of an enterprise-testing lab, including assuming a relationship management role with any third party, as applicable.
  • Managed the day-to-day operation and oversight of the India-based testing teams.
  • Managing a team of 150 members.

Technology: Temenos T24

Operating System: Windows-NT,UNIX.

Methodology: V-MODEL, Prince 2, Agile.

Database: Oracle SQL.

Reports: Crystal Reports

Tools: T- Verify, QTP, Selenium, Load Runner, Quality Centre, VSS, Rational Clear Case,Req ProTOAD.

Confidential

Senior Test Manager

Responsibilities:

  • Developing Programme, Global Test Strategy, UAT test strategy plans for varying programmes.
  • Preparing Manual Test Strategy, E2E Test Startegy, Automation Strategy and Performance Test Strategy.
  • Lead the team in producing test products including the test plans and test scenarios.
  • Stakeholder management including liaising with high profile senior business partners.
  • Reporting test results and making recommendations to users and senior stakeholders.
  • Providing best practice advice on testing related issues.
  • Assuring supplier's delivery of test products against agreed schedules/contracts.
  • Providing quality assurance for testing related products.
  • Supporting the head of test in scoping incoming work packages.
  • Handled 7 testing teams (Manual, Automation teams).
  • Analysis & Estimation, Budgeting.
  • Resource Allocation
  • Manage third-party partner and/or vendor relationships
  • Arrange UAT & signoff
  • Arrange transport to Testing/Production environment
  • Manage third-party partner and/or vendor relationships
  • Involved in Test Assessment for different clients and Budgeting..
  • Involved in Testing Proposals, Preparation of SOW, POC’s.
  • Preparing Automation Design, Performance framework.
  • Involved in Test estimation for Manual, Automation and Performance Testing.
  • Implemented and executed a standardized testing methodology and the use of standard testing tools across the organization.
  • Mentored test analysts, testing staff across multiple sites and time zones to ensure successful adherence to established testing standards.
  • Participated in the development and implementation of an enterprise testing organizational structure.
  • Participated in the development, implementation, and day-to-day operations of an enterprise-testing lab, including assuming a relationship management role with any third party, as applicable.
  • Managed the day-to-day operation and oversight of the India-based testing teams.
  • Managing a team of 100 members.

Technology: Front End - J2EE, .NET

Database: Sybase, Oracle.

Methodology: V - Model, Prince2, Agile, SOA.

Reports: Crystal Reports, Business Objects, Extraction, Transformation and

Tools: QTP, Selenium, Load Runner, Qulaity Centre, VSS.

Confidential

UAT Test Manager

Responsibilities:

  • Define UAT Testing Strategies and Test Plans for SW Products and Execute them as per the organizational processes.
  • Preparing Manual Test Strategy, E2E Test Strategy, Automation Strategy and Performance Test Strategy
  • Execute UAT Testing Project for timely delivery of products.
  • Plan product releases and implementation efforts.
  • Providing estimates for test cycles
  • Involved in Test Assessment for different clients.
  • Train the team on test methods, practices and automation tools.
  • Manage Software Configurations.
  • Define Quality Assurance Specifications and execute them in the product development.
  • Introduce new method and practices in SW Testing and Quality Assurance to improve efficiency and reduce cycle time.
  • Provide periodic and standardized status reports to the reporting manager.
  • Facilitate a healthy team environment between developers and testers.
  • Act as a change agent by providing critical evaluations and best practice mentoring in product development.
  • Lead the Team of 30 members.

Technology: Quality Centre, Version Manager, Microsoft Office, . NET, Xpress, RDBMS, Winrunner,

QTP, Bussiness Objects and Tibco/MQ, Load Runner.

Methodology: V- Model, SOA .

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