Engagement Director / Onsite Practice Lead / Transition Manager Resume
Edison, NJ
SUMMARY:
- Highly accomplished and +15 years experienced SAFe 4.0 certified Leader in Practice / Account / Program Management for companies in various industry sectors. Possess experience in project and program execution and management
- Quality Engineering Transformation - Transform organizations from traditional Models to a DevOps, Agile Model in a managed and metrics driven framework. Transformed teams from a Quality Assurance to Quality Engineering
- Implemented the Quality Engineering Roadmap transformation in Agile and played the role of a Product Owner, Scrum Master & groomed the Release Train Engineer
- Part of team to present a white paper on continuos testing in CA World 2017
- Enabled value stream automation involving multiple technologies to ensure the execution of enterprise test cases in the CI/CD pipeline - .Net, Java and Mainframe technologies
- Proven skills in defining an enterprise wide test strategy & vision, building high performing teams and directing the efforts of cross-functional teams and cross-discipline resources towards achieving business objectives
- Significant experience in the following industries: Manufacturing, Automotive, Visual Computing & Graphics, Media & Information, Storage & Networking, Architectural, Retail & Hospitality, Healthcare, Insurance & Banking & Financial
- Efficient implementation of On Demand implementation of Authentic Metrics Dashboard & Demand / Capacity & Utilization forecasts in complex programs
- Adept at quickly and effectively resolving pressing issues with a deliberative and strategic approach, while consistently identifying and deploying insightful and cost-saving process improvements
- Always on schedule and under budget, able to prioritize multiple tasks while effectively achieving and exceeding program, practice & organizational goals
- Integral part of pre-sales activities, creating / reviewing and presenting proposals, statements of work, and case studies to clients across various domains
- Implemented & Managed multiple test centers of excellence (COE) / managed test center’s (MTC) and overseeing all testing / quality assurance operations, including re-badging exercises
- Adept at test consulting - performing gap analysis and roadmap definition for new / existing accounts
- Trained Internal Auditor with practical ISO 9001 / SEICMM L 4 implementation in an organization
TECHNICAL SKILLS:
Languages: Automation Scripting, Java (Java Scope), C (C-Cover) Unix Shell Scripts.
Middleware: IBM MQSeries.
Databases: Oracle, SQL Server.
Operating systems: UNIX, Windows, Unix, AIX, Sun Solaris
Testing Tools / Utilities: - UFT, TFS, Selenium, Silk 2.14, Quality Centre 11, Rational Test Manager, Win Runner 5.0, Load Runner 7.0, SQL, MS Access, MS Project 2010, Astrasite Manager, C-Cover, Requisite Pro 2000, Clear Quest 2001a, Clear Case LT, Test Track Pro 3.0, RoboHelp 4.0, PerfMeter, Java Scope, J-Unit, Bounds Checker, Purify, AutoCAD V 12, Visio, MS Office 2013
CICD tools: - Agile Central, GIT, Visual Studio, Endeavor, Jenkins, Maven, TFVC, Compuware, Topaz, UrbanCode, uDeploy, TFS Release, CA RA, Cucumber, UFT, CADevTest, Topaz, Expediter, Liquibase, Ansible, DockerHub
PROFESSIONAL EXPERIENCE:
Confidential, Edison, NJ
Engagement Director / Onsite Practice Lead / Transition Manager
- Part of leadership team and Onsite Practice Lead, guiding teams to strategize for growth - go digital and improve client experience Account Responsibilities:
- Part of the Client QA Leadership Team and responsible for the engagement
- Leading a 350-member team to deliver Quality Engineering activities in an Agile environment
- Developed a Shift Left and a Time to Market strategy to address client goals
- Transformed Organization from Quality Assurance to Quality Engineering
- Developed the Roadmap to include Epics, Themes and Features to be implemented
- Played the role of a Product Owner and Scrum Master
- Part of Release Train and groomed the Release Train Engineer to run the Scrum of Scrum Meetings
- Helped enable the team to implement Agile Processes and develop the foundation Quality Engineering to be successful for DevOps and CICD
- Currently a Transition Manager for an account in the Energy and Utilities space for testing and development streams
Confidential, Bridgewater, NJ
Engagement Director / Project Manager - TCOE & Product Management
- Part of project management team as a Scrum Master, guiding teams to deliver for the program, including sprints
- Responsible for the traceability of development artifacts for around 4000 top level work items involving multiple teams
- Responsible for improving the availability of instruments and their usage across the development team for a module
- Responsible for managing the delivery of the interim builds and major releases to the reliability group
- Coordinating trouble shooting of software, hardware and firmware issues for the reliability team
Confidential, Cincinnati, OH
Engagement Manager - TCOE & Pre-Sales Support
- Responsible for setting up an onsite - offshore model for client in Bangalore to demonstrate the same
- Implemented a skeleton framework for the testing lifecycle including integration of TFS and Quality Center
- Contributed to Pre=Sales for multiple new clients
Confidential, Tempe, AZ
Sr. Manager - QMO Delivery
- Part of the Leadership Team in the Quality Management Office
- Implemented & improved the end to end testing framework
- Improved resources efficiency by 27% within six months and achieved a demonstrated savings of close to 1 Million Dollars Annually
- Involved in Capital Planning, Budgeting, Resourcing, Performance Reviews, Hiring and setting the goals for team to achieve organizational goals
Confidential, Charlotte, NC
Sr. Manager - Testing Practice / Delivery Manager
- Trusted Advisor to Senior executives in improving the efficiency and effectiveness in the enterprise testing program
- Implemented test COE for the organization - Streamlined operations and improved efficiency of testing at an enterprise level by well over 40%. Improved utilization and capacity to over 45 %
- Was delivery in charge and support to BD for a large financial account of $ 16,000,000 and 200 Associates
Spry Technologies Lowell, MA
Senior Consultant
- Served as Test Manager / Lead on METRIX program, implementing and coordinating test efforts of a 25-member team using an Onsite / Offshore Model. Contributed to QA Test Strategy for the application,. Verified the messaging content using SQL statements for program information and coordinated with the Automation Team on the scripting and execution of Automation scripts using Winrunner 5.0.
Granitar Incorporated Framingham, MA
Senior QA Lead
- Executed a wide range of projects, both in-house and at client sites, to Content management / Internet Policy Management / Media and Communication & Securities & Lending programs. Performed requirements management using RequisitePro for effective tracking of percentage requirement changes. Served as administrator of the defect tracking system-ClearQuest 2001A for the organization of around 300 consultants and assisted proposal team in quality assurance aspect of programs to clients.
Confidential . Waltham, MA
Software Engineer
- Served as project quality assurance lead for a team of 4, scheduling and managing all project resources. Prepared the Test Plan and Test Cases, while also administering the defect tracking system-TestTrack Pro 3.0. Tested the application on Windows NT / 98 / 95 and on browsers AOL, NetScape, and Internet Explorer. Delivered performance testing using Microsoft web application testing tool and designed automated Test Cases using Rational Visual Test 6.01 and Silk 2.1.4. Additionally, tested the Command Line Interface and Device Management GUI functionality.
Confidential
Specialist - Quality Assurance
- Served as Quality Lead for multiple projects designing Test Cases, automating test procedures, and utilizing JavaScope and C-Cover for Unit testing. Executed test cases on different browsers and platforms, performing
- Defect logging and tracking using In-House Tool. Was part of the core team in implementing SEICMM L4 for the organization and trained as an Internal Auditor through KPMG.
Confidential
Product Quality Assurance Engineer
- Tested Explore / SAP, Explore / Baan and Explore / UniCAD interfaces on HP-UX and Solaris using test scripts written in C, as well as certifying software deliverables. Assisted the PAT and SEPG teams in implementation of the various processes.
Confidential
Software Engineer
- Developed test cases and tested using Visual test 4.0 of A&ES and IBM FM on both AIX and Windows. Authored documents for existing and new functionality, reviewing and freezing the document for Camera Ready Copy-Team Size-13. Coordinated the documentation release for GUI-MockUP (Prototype) and Alpha release.
Confidential
Software Engineer
- Started my career in sales of credit card to consumers and also worked as a CAD designer for labels.