SUMMARY:

Test Manager/Analyst with over 20 years in the IT field currently seeking a position as Quality Assurance Test Analyst, Software Test Lead/Manager or Software Tester in the Information Technology Services industries within the San Antonio Texas area. I have worked mostly in Windows environments but also have minimal experience on the MAC environment.

TECHNICAL SKILLS:

• Atlassian Confluence
• JIRA
• MS Word
• QARun
• Atlassian Jira
• Lotus Notes
• Optimal Flow
• Selenium IDE
• Capability Maturity Model (CMM)
• MS Excel
• OptimalView
• Selenium WebDriver
• Changepoint Enterprise
• MS Outlook
• Oracle SQL
• TestPartner
• Eclipse
• MS PowerPoint
• QACenter
• TrackRecord
• File - AID/CS
• MS Visio
• QADirector

PROFESSIONAL EXPERIENCE:

Confidential

BA/QA Test Lead

Responsibilities:

Lead QA for testing over 25 internal applications. Creation of QA Handbook detailing QA process, detect process, manual testing process, automated testing process, sample Oracle SQL queries, creation to close workflow process for Atlassian Jira tickets. Create and maintain projects in Atlassian Confluence and Jira. Read and execute Oracle SQL minor queries related to testing of applications. Create and execute Selenium tests in Eclipse Junit using Java and Maven on Windows and MAC environments. Other responsibilities include training and mentoring QA Testers. BA responsibilities include gathering high level requirements from clients and reviewing/editing with developers to create detailed requirements. Also recording requirements in Confluence to be used as source of truth for developers and test plans for QA functional testing.

Confidential

Test Manager

Responsibilities:

Responsible for the organization of testing activities and resources related to major conversion of 13 interface applications. Responsibilities include creating test plan, test execution log, defect tracking through TrackRecord and project plan.

Senior Quality Assurance Analyst

Responsibilities:

Created, decomposed, executed and debugged manual testing scripts for Hogan, and WEB applications,. Converted testing results and defect analysis into metrics reports using Excel. Maintained Test Execution Log, Test Planning Log and Traceability Matrix.

QA Tester/Test Lead

Responsibilities:

Responsible for revising test strategies and creating test plans for three major banking applications. Also created, decomposed, executed and debugged manual testing scripts. Converted testing results and defect analysis into metrics reports using Excel. Coordinated and conducted interface testing with multiple departments successfully within government mandated timeframe. Organized and executed user acceptance testing (UAT) for multiple applications.

Confidential

Quality Assurance Analyst II

Responsibilities:

Tested Confidential ’s web application. Converted user requirements into manual test cases, executed and documented results using Excel spreadsheets and JIRA defect management application. Assisted in writing test processes and defect reporting standards.

Confidential

Quality Assurance Analyst II

Responsibilities:

Duties as the Quality Assurance Analyst II included testing DEALS commercial loans banking application. Created, decomposed, executed manual testing scripts using Excel spreadsheets. Created/executed use cases to verify security login privileges. Mentored team members and developers in testing practices and tools. Over saw QA team and developers in the reproduction, recording and testing of issues.

QA Business/Test Analyst

Responsibilities:

Test Lead while testing S1 and CAS banking applications. Created, decomposed, executed, and debugged manual testing scripts. Worked with client to create ‘day in the life’ test script scenarios. Collaborated in Requirements Planning, assisted in test plan creation. Mentored team member and developers in testing practices and tools. Lead effort with team members and developers in reproducing and testing of defects. Created and maintained defect reports and metrics through TrackRecord. Participated as end user and performed UAT.

Confidential

Quality Assurance Analyst

Responsibilities:

Tested the integration of QA/Data Analysis tools such as Confidential Application Reliability Solutions, QACenter, and QADirector to automated tools; including QARun, TestPartner, FileAid/CS, TrackRecord, OptimalView, and Changepoint Enterprise. Created, decomposed, executed, and debugged automated and manual testing scripts. Executed testing on multiple Windows operating system using both SQL and Oracle environments. Collaborated in Capability Maturity Model 3 (CMM) activities and processes including weekly status reports/timesheets, peer reviews walkthroughs, personal training plan and log. Set up testing environments, created test data, and assisted team members and developers in reproducing defects. Collaborated in CMM compliance in roles of Configuration Management and assessment team members. Developed and maintained Organization Policy documentation relating to Configuration and Process Management. Reviewed and approved Configuration Management Plans for projects, including department Test Strategy, Risk Management, and Test Plan templates. Designed and documented improvements to standard processes based on change requests from the organization. Managed controlled libraries and projects and was handpicked as the sole representative to be interviewed by the CMM 3 assessment team regarding Configuration Management.

Confidential

UNIFACE Helpdesk Analyst

Responsibilities:

Trained incoming employees on procedures, duties and customer care strategies utilized by a helpdesk analyst. Responded to customer inquiries relating to installation, functionality or capabilities of UNIFACE by obtaining all information needed to properly analyze the call. Evaluated and reported product bugs to the developers during beta releases.