SUMMARY:

• Seasoned Software Professional with expertise in the software quality deliverables (test cases, test data, and black and white box testing), many years of experience in technical support, a secret love of Linux/Unix shell scripting, and extensive technical training experience.
• Love the analysis phase, being a part of a team working to deliver quality software.
• An excellent communicator (keeping team and management updated regularly, as well as communicating diplomatically and effectively with development team members).
• A problem solver (left over from years of technical support) capable of interacting at all internal and client levels.
• Served as junior sys admin for Unix/Linux servers and junior DBA in Oracle 9, additional coursework in Oracle 11g, giving enough experience and knowledge to be both useful and slightly dangerous in reporting, managing data and creating test beds.

ANALYTICAL &TECHNICAL SKILLS SUMMARY:

Process & Analytical: Overall QA Architecture, SDLC Management, Software Testing Life Cycle, Quality Assurance Test Plan & Test Case Design, White & Black Box Test Methodologies, Agile Development Methodology

Operating Systems: Linux, UNIX (AIX, Solaris, Free BSD), Microsoft - Windows (200X, XP, Windows 7, Vista, Windows 8)

Databases: Oracle (9 - 12), SQL Server, DB2SQL, SQL/SQL*Plus, T-SQL, PL/SQL Developer

Scripting: Linux & UNIX Shell Scripting (AIX, Solaris, Free BSD),, XML, HTML, DHTML, JavaScript

Test Tools: HP QC, MS TFS Test Manager, MS Visual Studio,.Bugzilla, TestTrack, JIRA.

Other: Microsoft - Office Suite, Access, Squirrel SQL Client; SOAP UI

Network Protocols: TCP/IP, DHCP, DNS, FTP

PROFESSIONAL EXPERIENCE:

Sr Software QA

Confidential, Milwaukee, WI

Responsibilities:

• Writing complex SQL queries and scripts, writing and executing Unix commands and scripts to validate back office functionality and data integrity.
• Created test plans, test cases, test data worksheets to comply with detailed software design; performed manual testing and defect management; validated and documented test results.
• Performed front/back end manual testing, including data verification; identified, tracked and verified defects.

Data Integration Engineer

Confidential, Mequon, WI

Responsibilities:

• Writing complex SQL queries and scripts to support data integrity issues for large datasets. Implements complex inbound and outbound custom data feeds for clients and third party administrators.
• Analyzing, identifying and resolving data issues by creating complex scripts to resolve data conditions and anomalies.
• Creating detailed mapping plans to implement inbound or outbound file feeds. Testing files and moving to production.

Data Analyst

Confidential, Milwaukee, WI

Responsibilities:

• Performing data gap analysis on a newly developed data source.
• UAT Testing of future data streams.
• Development of complex SQL queries in Microsoft SQL.
• Development of reports related to data quality and timeliness metrics
• Data mapping documentation.
• Entry and documentation of issues discovered during testing.

Senior Software Quality Analyst

Confidential, McHenry. IL

Responsibilities:

• Execution of regression test scripts on Windows and Mac platforms; Android and iOSx devices.
• Entry and documentation of issues discovered during testing.

Production Support Technical Analyst

Confidential, Birmingham, AL

Responsibilities:

• Verification, assignment, review and management of defects, production defects, improvements and discussion items using JIRA
• Entry and documentation of defects, improvements and discussion items . Monitoring and updating Daily Defect Reports
• Create and manage test data for Mobility team in Alnova/HBSW databases

Software Quality Analyst

Confidential, Birmingham, AL

Responsibilities:

• Analyzed, tested, and documented software, mapping use/test cases with business requirements for Online Banking applications

Confidential, Birmingham, Alabama

Software Quality Engineer

Responsibilities:

• Member of team responsible for development and oversight of enterprise test strategies and functions and assessment of test environment strategy requirements using HP Quality Center and Microsoft TFS/Test Manager/Visual Studio
• Created test plans, test cases, requirements mapping for customer and publisher facing applications
• Performed manual testing, including data verification using SQL tools to extract and validate data and data mappings; defect documentation and management.

Software Quality Analyst

Confidential, Birmingham, AL

Responsibilities:

• Performed testing, defect analysis and reporting for Mobile Web banking application.
• Defect management, documentation.

Software Test Engineer

Confidential, Golden Valley, Minnesota

Responsibilities:

• Deconstructed workflow bubble charts to develop requirements list, traceability matrix and test strategies, to include test cases and plans, for embedded software.
• Performed manual testing, defect management.

Confidential, Eagan, Minnesota

Software Quality Engineer

Responsibilities:

• Analyzed, tested, and documented software working with designers & developers for three print industry integrated products.
• Performed front/back end manual testing using SQL tools to extract and validate data; performed defect management. Performed regression, integration, and system testing for middleware, & client/server applications.
• Created and documented processes for Agile development to ensure alignment of test boundaries and defect tracking with business requirements.
• Created test plans, test cases, test data to comply with detailed software design; performed manual testing and defect management. .\Mapped requirements to test cases and test steps using Mercury Test Director.

Software Quality Analyst

Confidential, St Paul, Minnesota

Responsibilities:

• Created test plans, cases, test data to comply with detailed software design.
• Performed testing, validated and documented results, as well as defect management.
• Created test plans, cases, data to comply with application and interface scripts; performed testing to include database conversion; defect management and documentation.

Confidential, Grand Rapids, Michigan

Quality Assurance Lead

Responsibilities:

• Development of test strategies, requirements and over all QA architecture for product. Performed regression, system integration and defect resolution across integrated systems.
• Member of team responsible for development and oversight of enterprise test architecture strategies and functions as well as assessment and maintenance of test environment strategy requirements. Designed, developed, and executed test plans, processes, and scripts for use in database, software application, and call processing switch environments.
• Analyzed and resolved data, archiving, and SPI issues in support of IVR systems. Deployed updates to support customer call processing.
• Developed Unix/Linux shell scripts for archiving and reporting and custom SQL report code; Performed routine Unix/Linux system administration tasks, reviewed logs for troubleshooting and archiving purposes.