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Lead Quality Engineer Resume

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Phoenix, AZ

SUMMARY:

An experienced Test Lead with a track record of delivering high quality results and contributing to improvements that strengthen the bottom line of organizations. Experience spans multiple business environments including companies in financial, automotive, and educational industries. Fact - based decision Test Lead who has excellent analytical abilities, a demonstrated aptitude to learn and utilize new and complex technologies and the ability to establish trust-based rapport with project management, development and other quality colleagues. Specialties include test planning, test execution in all phases of agile projects, defect triage, status/metric reporting, and test automation.

TECHNICAL SKILLS:

QA Manual/Automated Tools: ALM, UFT, MTM/ TFS, Cyara Replay, Selenium

Platforms/Environments:, Windows, Mainframe, OS X

Programming: JavaScript

Databases: SQL, Oracle, SQL Server, DB2

Other: Atlassian Tool Suite (Jira, Zephyr, HipChat, Confluence and BitBucket), Rally, SharePoint, PL/SQL, Pega, Git, Maven, TestNG

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Lead Quality Engineer

Responsibilities:

  • QA Oversight - Lead Onshore and Offshore QA delivery, achieving in-sprint automation at 80%, reducing release regression cycle by 50%.
  • End-End Process - Coordinate a team of testers with 16 Channel/Domain Partners during all phases of SDLC for multiple MVP projects, facilitating test case and defect creation in Jira as well as creating weekly status reports, generating exit test reporting and final project sign-off.
  • Automation - Provide automation leadership on CI QA process improvement, training and team support.
  • Review - Review offshore automation scripts and deliveries and ensure automation run quality is sustained.
  • Process Improvement - Creating standards for using Zephyr for Jira as a test management tool as well as leading process to optimize and migrate test cases from MTM to Zephyr for multiple QA teams.
  • Additional Duties - Release test coordinator for monthly QA releases to Production.

Confidential, Phoenix, AZ

Lead Quality Engineer

Responsibilities:

  • Devised Automated Framework - architected an automated framework solution for regression testing on any common changes for email communication eliminating manual intervention and saving more than $10k.
  • Facilitated SIT and UAT - led a team of testers and BA during SIT and UAT testing cycles on multiple applications supported by GCS, handling test case and defect creation as well as generating exit test reporting for project sign-off.
  • Establish ed Test Documentation Best Practices - instrumental in developing and implementing document standards to retain testing artifacts and to establish software quality best practices in team SharePoint site.
  • Prioritizing Delivery Transformation Automation Goals -met aggressive goal of 100% regression automation of internal web portal using Java, Selenium and modular driven using Page Object Model to align with company DT direction.

Confidential, Phoenix, AZ

QA Test Lead

Responsibilities:

  • Leveraging QA Lead Skills - co-led QA testing during in-sourcing phase of the application from the vendor for one of the most complex supply chain applications in record time while delivering functionality to the customers at the same time.
  • Addressed Mentoring Needs - mentored new employees, new college hires, and existing employees on software test development tools, Agile and GM processes.
  • Facilitated defect triage - during execution phase engaged all stake holders on daily defect triage calls, as required, to expedite defect resolution .
  • Exceeded Batch Processing Efficiency - lead the testing portion of the enhanced batch processing design as part of the GMCC uplift which saw a 36% improvement in processing hours going from 26 hours to 18 hours per week and resulting in an overall $4.1 M ADBB as well as a reduction in IT Operations effort.

Confidential, Phoenix, AZ

Senior QA Analyst

Responsibilities:

  • Lead QA Analyst for Identity Lifecycle Project - verified the implementation of access and identify management solutions using Active Directory, SQL/Oracle databases, PowerShell, and Windows Workflow foundation.
  • Increased Speed and Efficient Regression Testing - developed a data driven Automation Framework to cover 25% of manual regression test cases to verify integrated IAM tools with multiple systems such as PeopleSoft HR, HP service Manager and CA service Desk. Regression testing turn around went from 3 to 1 day due to new framework.
  • Expedited Validation and Verification - during execution phase concentrated validation of testing discrepancies using SQL, Ultimus Workflow, Active Directory, and ILM tools.
  • Facilitated user acceptance testing - led UAT with business stakeholders during each new release of internal IAM software, effectively communicating test statuses through a test dashboard.
  • Delivered Automation Presentations - presented true test automation benefits to upper management and the savings of automating regressing testing and how teams would see increased cost savings, efficiency and quality.

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