SUMMARY:

• Over 18 years with SDLC planning, reporting and testing, Business Analysis, Process Analysis, Training: Unit Testing, Integrated Testing, Regression Testing, Embedded systems testing and User Acceptance Testing
• Two year applying Agile and Seven years CMMI Level 5 processes, Five years ISO 9000/90001
• Quality Assurance/Coordination and Compliance for Preliminary Design of over 15 projects ranging from $250,000 to $32 million Technical and Functional: Requirements Determination, Functional Specification Documentation, Analysis, Automated and Manual Functional Artifacts based on Specifications
• Assisted in the improvement/ review of business processes, test functionality and made recommendations; Working with internal and external customers to develop systems to required business specifications; while working with various departments within the organization
• Well versed in tools required; Performed TMS training for Confidential Rational Quality Manager, Doors, Configuration Management; Certified in and Performed Training in: HIPAA, Cert in Confidential Rational Suite, DOORS, Cert in Confidential RQM, Cert in HIPAA Privacy and Security
• US Dept. Veteran’s Affairs; Professional Service Analyst(QA/BA) ; accountable for the documentation and testing efforts for the Colorado Medicaid Management Information Systems (MMIS); Conducted and participated in requirements gathering, GAP Analysis, and specification specific to the Medicaid Management Information System; in areas of Financials, claims, enrollment and transaction codes
• US Dept. Veteran’s Affairs; Test Engineer on VETSNET, HAC VistA, VistA Repositories, VHA VistA Maintenance Programs; Accountable for quality assurance testing service for the Veterans Health Administration (VHA), Clinical Health Data Repository system

TECHNICAL SKILLS:

PL/SQL, UNIX, Toad, Atlassian tools (JIRA, Confluence), Confidential Rational Suite, SOAPUI, Clear Quest, Win Runner 6.0, Load Runner, PVCS, Dimensions, Team Track, SharePoint, MS Access, MS Project, UAT, Cognos 8, TSO/DB2, Oracle/SQL, VistA, SDLC and STLC

BUSINESS SKILLS:

Applications: Medicaid claims processing systems, Eligibility Determination Testing and Business Analysis, Stakeholder Liaison Responsibilities to clarify requirements and Prioritize Defects.

Government Subject Areas: Claims Testing and Business Analysis, Stakeholder Liaison to clarify requirements and prioritize Defects, modify strategy to testing, use cases and test scripts; Compensation (Financials), and Eligibility Claims Processing Vista System Testing and Business Analysis, Development Liaison to clarify requirements and prioritize defect, modify use cases and test scripts VETSNET suite of applications

Methodologies: Agile, SCRUM, Waterfall 6 years ( Confidential ) Testing using the CMMI Level 5 processes (Waterfall) Metrix, Audits and Peer Reviews throughout the SDLC; 3 years ( Confidential, VA) Testing using Agile, SCRUM processes, attending SCRUM meetings with Development Teams (Tuxedo, Oracle, GUI), Reporting impacts to schedule and tracking action items

Phases: Requirements Definition, Technical Design, Test Planning, Test Development, Test Execution and Reporting

Tools & Standards: Confidential Rational Suite (RQM, DOORS), QTP, Web Version Unix, SQL, SOAPUI, VistA/Cache

PROFESSIONAL EXPERIENCE:

Confidential

Senior Tester

Responsibilities:

• Performed TMS training for Confidential Rational Quality Manager, Doors, and Configuration Management.

Confidential, Denver, CO

IT Specialist

Responsibilities:

• Responsible for reviewing requirements, preparing detailed test plans and test scripts, and compilation of test results that assist management in software related reviews.
• Responsible for developing unit and integration level developer test plans, procedures, test data and results to detect and correct software quality defects primarily within the CBOPC claims processing system, through utilization of the MUMPS development tool.
• Responsible for web - based testing using .NET Language with internal VA Health Care FPPS web site and access EWV application.
• Ensured system security functional testing on CACHE application adherence with MUMPS systems based on implementation plan defined requirement.
• Created EDI FEE claim files and prep load process instances into Oracle database.
• Verified claim data in oracle database and FPPS web application.
• Converted data in MUMPS system to Oracle platform using Oracle tools/TOAD application.
• Created SQL calls for data verification using Oracle database 10g and PL/SQL program.
• Interacted directly with development team to facilitate accurate and timely claim data.
• Validated data in MUMPS CACHE system against the Oracle platform.
• Interacted directly with development, data/business analyst, and end-user Acceptance Team to facilitate accuracy of data by following adopted VA Software Development Life cycle “SDLC”.
• Participated HIPAA monthly Training and Veteran Administration Health Care training.
• Ensured success of project functional and performance testing cradle-to-grave.
• Conducted white box testing of data migration from file-based legacy system to Oracle platform.
• Utilized VA’s TeamTrack solution for defect tracking and reporting.
• Facilitated interactive regression testing process using VA approved Marco tools.
• Managed the Oracle data system and associated files used to support claims reporting.
• Participated and contributed to Cross-functional team responsible for User Interface testing of VA application end-to-end

Confidential, Denver, CO

Analyst

Responsibilities:

• Created functional requirement document for customization of core product
• Provided use case documents
• Worked closely with stakeholders and performed UAT
• Attended design review meeting

Confidential, Denver, CO

Professional Service Analyst (QA/BA)

Responsibilities:

• Worked closely with the agency and PMO project manager to identify, track and resolve defects, while producing the requirement documents for application Ddeployment, Defect Tracking, and resolution
• Test ed, document ed new functionality, gather ed requirements and created other documentation.
• Performed manual testing for web portal and .net and migrated client server technology to Java technology
• Created functional document
• Created use case documents
• Created requirement traceability document.
• Participated in User Acceptance
• Verified/ensured the transformation and modernization of legacy systems
• Followed HIPPA compliance for financials and claims.
• Developed PLSQL queries, to view data to verify test results and ensure that appropriate data conditions exist
• Conducted and participated in requirements gathering, GAP Analysis, and specification specific to the Medicaid Management Information System
• Prepared Documentation for Coordinated with remote test teams, customers, and peers
• Escalation of project defects and execution oversight
• Performed detailed requirements gathering session with agency leads
• Worked with third party vendors
• Facilitated business, functional and technical requirements with diverse clients
• Created business cases for proposed process improvements
• Conducted training on new methodologies or processes
• Project scopes, schedules, budgets and resource allocation
• Cognos 8 Query studio (add, edit, delete, run, save, and print output)
• Transactions 824, 834, 837 and CHP Plus enrollments testing GUI and batch files
• UNIX
• .NET Applications

Confidential, Tampa, FL

Contracts Administration Manager

Responsibilities:

• Manage contract documents
• Interface with Customers, Sales and Operations to ensure customer requirements are met
• Significant customer contact both verbal and written

Confidential, St. Petersburg, FL

Lead Test Engineer

Responsibilities:

• Developed testing plans, reports, and processes according to the Agile/Scrum standards .
• Managed test effort across multiple environments
• Created/updated functional documentation
• Created/updated use case documents
• Assisted in designing and ensuring overall integrity of the testing strategy.
• Designed, developed, and provided Business Analysis of implementation for the SDLC processes including: execution of manual and automated testing, test status monitoring and reporting business processes and rules.
• Developed, mentored, and trained testing team. Performed backend testing and manual web testing.
• Used Confidential Rational Unified Processes - Rational Suite 2001 for automation testing (Test Manager, Robot, RequisitePro).
• Accountable for the development of project test plan and reports.
• Escalation of project defects and execution oversight.
• Worked with appropriate business and technology leads to determine the acceptable range for test results and performance
• Led analysis of requirements for development purposes.
• Developed and managed training of new technologies and Quality Assurance practices.
• Adopted and tailored processes and procedures to support clients’ Veterans Administration Network (VETSNET) application using Visual Basic, UNIX, Windows XP, Tuxedo, and Oracle.
• Execution of SDLC using Rational Suite of tools.
• Provided status reporting throughout test execution and development.
• PL SQL & SQL Developer: Verify population of Financial tables, retrieve data and verify population of GUI
• .NET Applications
• UNIX: Verification of batch input/output files format and data

Confidential, St. Petersburg, FL

Senior Test Engineer

Responsibilities:

• Performed integration and performance testing CMM Level 5 (waterfall)
• Performed both manual and automation testing Confidential Rational Unified Process, using Used Rational Suite 2001 (Test Manager, Robot, RequisitePro).
• Create/update functional documentation
• Developed automated and manual scripts according to the CMMI Level 5 standards.
• Worked with appropriate business and technology leads to determine the acceptable range for test results and performance.
• Wrote defects against application function and requirements documents.
• Coordinated with remote test teams, customers, and peers
• Work ed with CTE to perform development of testing and delivery strategy, planning and execution oversight
• Designed, developed, and provided Business Analysis of implementation for the SDLC processes including: execution of manual and automated testing execution, test status monitoring and reporting business processes and rules. Performed 10% manual testing and 90% automaton testing.
• Performed as SME functionality throughout the suite of 8 applications.
• Developed and managed training of new technologies and Quality Assurance practices.
• Hands-On management of technical/functional aspects of the day-to-day testing efforts and testing team.
• Adopt ed and tailor ed processes and procedures to support clients’ Veterans Administration Network (VETSNET) application using UNIX, Windows 95/2000, Tuxedo, and Oracle.
• Execution of SDLC using Rational Suite of tools.
• PL SQL: Verif ied population of data tables, confirm ed structure of newly created tables, retrieve d data and verif ied population of GUI
• Provide d information in Clearquest defect database
• Provided status reporting throughout test execution and development.

Confidential, Tampa, FL

Lead QA Analyst/Business Analyst/Software Engineer

Responsibilities:

• Conducted and participated in requirements gathering, GAP Analysis, and specification documentation for Confidential Buyer and Supplier clients.
• Adopted and tailored processes and procedures to support Confidential Buyer modules, using SQL, AML, Visual Basic, UNIX, Windows 95/NT, MS Transaction Server, and Oracle.
• Performance Testing, security, GUI
• Accountable for developing Confidential Buyer Project and Work Plans.
• Project planning and reporting throughout organization.
• Designed and developed test plans and test scripts. Performed 50% manual testing and 50% automation testing.
• Execution of QA methodology and testing.
• Design ed and develop 3e reports, action plans, requirements and procedures for testing software
• Traveled to client sites for UAT, training and other consulting services as needed.
• Change Management responsibilities: ability to develop and maintain strong productive interpersonal relationships with sensitivity to divergent views and conflicting interests.
• .NET Application
• Developed PLSQL queries, to view data to verify test results and ensure that appropriate data conditions exist
• Test ed automation using WinRunner 6.0 TestDirector, LoadRunner.

Confidential, Tampa, FL

Senior Analyst/Lead Engineer

Responsibilities:

• Responsible for SDLC documentation, business process analysis, test automation and UAT.
• Adopted and tailored processes and procedures to support clients’ factory diagnostic applications using UNIX, DOS, Windows 95/98/NT, DB2, and Oracle.
• Analyzed functional and technical requirements for development of manual and automated functional test scripts. Performed 100% manual testing.
• Developed and documented test requirements from functional and technical specifications.
• Reviewed information systems customer requirements to meet prescribed objectives.
• Developed and implement effective quality assurance techniques and practices.
• Created and maintained functional test scripts.
• Test ed automation using WinRunner.
• Mentored and trained testing team.