SUMMARY:

• Lead testing professional with over 9 years of experience working in Boston area companies
• Experienced with debugging applications using SQL queries, REST, SOAPUI, Wireshark, Web browsers, Linux andWindows command line, FTP, Jenkins, Dream Weaver, Adobe
• Proficiency in using tools such as Workday, ADP, Confidential Workforce Central 8.0, JDA, Jira, Confluence, Testlink, ALM, Visual Sourcesafe, Bugzilla, VersionOne, Vmware, DevTrack, Trello, Box, Cherwell, Dashboard, Microsoft Products (Excel, Word, Powerpoint)
• Experienced in working on Agile - based environment over 6 years

PROFESSIONAL EXPERIENCE:

Confidential, Burlington, MA

HRIS Analyst

• I was brought in to help with the project ending. I mostly worked with ADP reporting system. I ran reports for various employees data to analyze data such as hiring/termination reports, International locations reports, Salary reports, Merit reports
• Setting up nightly reports and setting up notification that goes to appropriate team members
• Manipulation reports for different based on their needs in excel
• Creating reports for the team director for different teams

Confidential, Waltham, MA

JDA Administrator/HRIS Analyst/Tester

• At Confidential, I was responsible for JDA Software that integrates with Workday, daily HR activities such as creating positions, hiring employees, transfers, testing new bug fixes, supporting HRBPs, managing JDA projects and also including nightly integration between two applications.
• Ensuring that the data in JDA and Workday are intact
• Loading data using in-house built middleware for create, updates, delete of business unites, employee data, pay policies into Workday and JDA
• Owing JDA projects that integrates between JDA and workday data and are up to date
• Monitoring realtime and nightly API integration between Workday and JDA and fixing issues by analyzing the results in Productions
• Experience in working Scrum/Agile environment attending daily stand up, bug-triage, grooming sessions, test plan reviews, status meetings.
• Working with third party developers, product owners and vendors to ensure that features, bug fixes are tested before upgrading to production to production
• Writing guides for users for upgrades and bug fixes
• Supporting and approving as a HR team members with creating positions, hiring, payroll, transfer, termination, promotions and position management, performance evaluation and benefit related changes in Workday
• Testing bug fixes in Test environment, reporting bugs, analyzing fixes, working with internal IT team to get the bugs upgraded in Production (JDA and Workday)
• Fixing any tickets related to JDA and Workday that have been requested through our internal ticketing system Cherwell by Internal team and Retail Store Users
• Monitoring/troubleshooting Workday and Cherwell API nightly and real time integrations for any type of HR changes such as making sure that tickets are created when transactions happen when new hire, re-hire, termination, transfer etc
• Working with workday studio to make custom fields for reports
• Analyzing JDA and Workday reports for audits

Confidential, Burlington, MA

IT Help

• I was working as a Lead IT at a non-profit called Confidential .
• I worked on pipelining Saheli’s IT environment including mail server, database management, evaluating CRM tools etc. I organized meetings with the board members and the team. I organize the event planning and come up with the estimate IT support needed for the fund raising events.
• I also was responsible for Quality Assurance of Saheli’s various areas of operations such as editing/validating the website for changes and updates, data collection, updating/validating social media, migrating email server, equipment set up for the events etc.
• I started as a Teacher's aid/Instructor at Quincy Community College, helping with teaching basic computer skills such as Microsoft products and tools, social media tutorial, helping students in class with any questions, setting them up with homework.

Confidential, Burlington, MA

Senior SQA Engineer

• At Confidential, I started as a manual web application tester, I progressed towards managing the offshore team owning entire testing responsibilities. I was part of the major successful release of Confidential 's essential product on time and with excellent quality. I was responsible for organizing Beta testing including working with the Beta customers and supporting and training them.
• Ensuring overall quality of web-application Confidential Data collection application
• Owing and maintaining infrastructure for QA process throughout the software development process
• Ensuring and validating the medical data documents provided by the vendors
• Experience in working Scrum/Agile environment attending daily stand up, bug-triage, grooming sessions, test plan reviews, status meetings.
• Working with developers, product owners and vendors to understand the features and writing test cases and depositing in central depositor (Test Link) after being reviewed by the scrum team
• Working throughout the production cycle collaborating with Developers, Product Owners, Content developers and Release Engineering for handing off plans for the product release (Alpha, Beta and General Release)
• Executing test cases when the feature is ready and logging issue in Jira after finding them and keeping status update via Confluence
• Running automation after tests are handed over by offshore team and making sure all tests are passed or log issues if any tests are failed
• Working and daily communicating with the offshore team and attending meetings for automating test cases and reviewing them
• Testing different browser for performance and analyzing the difference between different browsers
• Testing in operating systems such as Windows, Linux and iOS including mobile device simulators
• Maintaining servers, Virtual Machines (VMware), Jenkins and in house built nightly automated installing machine
• Involved in various types of testing such as functional, regression, performance, sanity, spot check, complete end to end testing throughout the SDLC

Confidential, Boston, MA

Team Lead / Senior SQA Engineer

• At Confidential, I was part of testing the web application and Intouch Confidential hardware including bio-metric pod, RFID tags, touch screen. I was also part of testing the open app owing the entire testing responsibilities and releasing with a excellent quality product.
• Ensuring overall quality of Java based web-application Confidential Cloud Suite Development (Component and End-End testing) in various different time zones and languages.
• Involved in initial evaluation of hardware such as different types of embedded linux systems, different types of biometrics and RFID tags
• Testing biometric Identification enrollment and verification
• Upgrading, debugging and troubleshooting firmwares for Confidential clocks and bio pods
• Analyzing logs and network traffics using wireshark,
• Writing Manual Test Plan and Automated Tests (such as Fit Tests, Silk, Selenium, SoapUI) and executing them
• Testing backend using Advance Rest API client
• Black-box testing methods and development practices within the Agile/SCRUM environment
• Using bug tracking system (Dev track) and Jira, Agile-based Project managing tool (Version One) and software configuration management (Accurev).
• Using version controlled Application Lifecycle Management tool as test cases depository and automating the test runs
• Testing using sql and oracle databases and also server and database upgrade and downgrade
• Pair wise testing and working with technical writers in verifying the users manuals and release notes
• Communicating and working with off shore team (Using bugzilla to track the defects)
• Testing in operating systems such as Windows, Linux and iOS including mobile device simulators
• Maintaining servers, Virtual Machines (VMware), Jenkins and in house built nightly automated installing machines
• Creating test cases for acceptance testing using FIT and Fit-fixture

Confidential, Boston, MA

Quality Assurance Engineer

• At Confidential, I was part of testing the web application as well as the desktop thick client. I had an opportunity to test mobile application including mobile simulators. Testing Offline and Synchronizing once the application is online.
• Ensuring overall quality of the Java based application Confidential Suite by manual testing.
• Environment set up for QA testing and analyzing defects
• Designing and executing detailed test plans
• Communicating with the appropriate department when creating test plans, investigating, testing and reproducing the defects.
• Managing the bug-tracking database and Agile-based Project management software Version One
• Researching, developing, and maintaining automating tests using Rational Functional Tester
• Helping Client Services investigate client issues
• Helping developers with (windows or Linux) environment set up for reproducing defects
• Building RPMs using the Linbuilder
• Creating appliance for server upgrade
• Virtual Machine set ups and upgrading servers to ensure they are up to date
• Database backup and restore
• Organizing test environments and setting up Virtual Machines.
• Following up with users when any issue is reported and troubleshooting users issues
• Providing developers with any helpful information when narrowing down the defect
• Communicating known QA issues and possible solutions within QA team
• Server imaging (upgrading and downgrading the servers)

Confidential, Boston, MA

Project Coordinator/Quality Controller

• At Confidential, I was part of testing the web and desktop application. I was part of creating content (html) for the application. Working with the offshore team and verifying the quality of the product they have delivered.
• Quality Control: Testing products throughout the production cycle.
• Giving feedback to the developers and reassuring the quality of the products until the deployment cycle. Also, providing 1st phase manual UI testing.
• Creating and designing test plan and process documents for the team offshore. Communicating with developers in daily basis to update the status. Deciding project timeline and executing Master Schedule for team overseas. Also, part of my job includes: Users support, in-house training, and customer support via email and phone
• Developing media assets, instructional design, and assembly with iDesigner (iDesigner is a tool that creates online course/exams from requirement documents)
• Adaptive Learning Technology. The position requires extensive use of iDesigner, Photoshop, HTML, XML, Flash animations, Macromedia
• Dream weaver, iKAM digital repository intelligent systems, J2EE server and Client and use of FTP server.
• Skilled in the use of iDesigner, course assembly software for designing learning-centric, web-based courses. iDesigner is a fully SCORM compliant, java-based application.