SUMMARY:

• Pursuing a senior position as a QA Test manager supporting strategy for quality and performance goals.
• Accomplished QA test manager known for delivering value through governance and process for improved test and quality assurance capabilities. Experienced in establishing and executing test management processes for diverse technology products - including telecom, aviation, insurance, clinical services, auction & bidding and correctional facility software . Using hybrid agile & waterfall methods agile, (scrum, sprints, backlogs).
• Practiced in department & team management including project prioritization, budget, scope, and resource allocation; Skilled in team development, training and management including hiring, engagement, termination. Management of local, distributed, and off- shore teams.
• Experienced developing, documenting, reporting, and tracking all test / QA project artifacts, throughout project life cycle (SOW, scope statement, test plan, schedule, risks, budget, and status). Strong understanding of the SDLC and STLC, QA practices, processes, test management, testing methods, and principles.
• Possess technical and soft skills needed to effectively manage test teams, projects and initiatives to ensure high-quality software releases, in complex and fast-paced environments.
• Experienced interfacing with management peers (developers, engineers, project managers, business analysts, release manager, system administrators, stakeholders, end-users, etc.)
• Proficient in validation of design specifications to ensure deliverables meet functional and design specifications and requirements. Including problem-solving, hands-on support, risk management and mitigation planning.

TECHNICAL SKILLS:

Software Tools: JIRA Confluence, Selenium, Mercury Quality Center, Rational Test Tools - Robot (automation), Microsoft Test Manager, Swagger

Test Domain/Objects: SaaS, AIX, SQL, Web & mobile application, API Automation, DB2, XML, Oracle DB, Oracle TOAD, Cerner Millennium software (clinical); Citrix server; JAD- Aviation Software; VMSPlatforms: Linux, Windows NT/2000/98/XP/7 & 8, MAC Safari/Firefox/OS X Lion- desktop; Android, iOS, VOIP- Voice over IP; TCP/IP- Internet Protocol; LAN- Local Area Network; WAN- Wide Area Network; WIN- Wireless Intelligent Network; VPN- Virtual Private Network

PROFESSIONAL EXPERIENCE:

Sr Software Test Engineer

Confidential, Dallas TX

• Manage and deliver all facets of quality assurance including establishing strategy, a formal QA & test process with measurable procedures to meet quality objectives.
• Serve as point of contact for all QA and test strategy, planning, and activities for all product owners, stakeholders, and end-users.
• Manage and oversee all test validation of software releases for integrated services for ED physician portals, specialties, and administrative systems.
• Educate and lead project teams who are new to best practice QA & test practices; test repository for reusability
• Test development, planning, execution, defect management & deployment support (all workflow and scenario testing)

Software QA Test Manager

Confidential, Bradenton, FL

• Managed 4-member team of senior and junior test analysts through full- software test life cycle (STLC) for more than 20 separate projects
• Implemented the use of test management tools (Microsoft Test Manager) to organize test artifacts and build a reusable test library- resulting in overall process maturity, efficiency and reliability.
• Facilitated alignment of the development and test team to build rapport resulting in increased efficiencies, better development and test results
• Oversight and of offshore development resources tasked with code fixes to direct and train in new processes and procedures- resulting in a unified test team and process.
• Established best practice approach for test management methods-
• Test plan/case/documentation review and approvals- resulting in improved coverage of business requirements and feature validation.
• Developed quality assurance hand-off process to verify production readiness for all releases

Consultant- Sr. Quality Assurance Test Lead

Confidential, Ruskin, FL

• Responsible for test validation of functional software features for the automation of medication administration - medication form, volume, delivery time, route, & right patient to reduce medication errors & adverse events. (Testing done over a phased implementation)
• Successfully achieved customer acceptance of software, minimized defects, and maximized post-production savings by standardizing test validation and defect management methods. Experience working with Cerner’s Care Administration & electronic medical record (EMR)

Sr. Quality Assurance Test Lead

Confidential, Tampa FL

• As lead test engineer, substantially decreased UAT testing delays and increased UAT test validation quality by strengthening and improving the UAT testing practice. The results were achieved by designing and getting the stakeholder buy in to implement a more collaborative process with the offshore end-users. The reengineered process included new procedures for test organization, review, and the mentoring and training of end-users to achieve optimum test validation of new features and software releases.
• Recorded and ran basic Selenium IDE test cases.
• Experience with JIRA bug tracker and test management software .
• Uses Linux OS systems for Smoke testing, Functional testing, Regression testing, Integration testing, and User Acceptance testing

Contractor- Sr. Quality Assurance Test Lead

Confidential, Sarasota, FL

• Major accomplishment was to influence the overall improvement of the testing process by modeling best practice for the STLC that included developing a checklist process to verify task completion and formalizing the acceptance of test plans by requiring management review and signature.
• The process included validating business requirements against design requirements utilizing peer review to develop a full test matrix to demonstrate the appropriate coverage of the full STLC relationship.
• Experience using Linux OS systems for Smoke testing, Functional testing, Regression testing, Integration testing, and User Acceptance testing

Contractor- Sr. Quality Assurance Test Engineer

Confidential, Tampa, FL

• Major accomplishment was creating a standardized process for test defect documentation and reporting as a quality measure to ensure full and speedy defect resolution, as this was a dispersed team between Tampa, FL and Denver, CO.
• This benefited the test team by reducing the need to make constant changes and the downstream customers by reducing the errors found after implementation, thus significantly lowering the cost of post-implementation fixes.