SUMMARY:

• Qualifications include 15 years experience of QA software testing, full system development lifecycles, and web - based application. Thorough understanding of Agile methodologies, scrum, user stories include designing and implementing test plan/cases & processes, functional requirements, regression, acceptance, integration, performance/load/stress testing, usability, testing automation, defect/bug tracking, test strategies & coverage, QA & QC standards.
• A team player, enthusiastic, hardworking, highly motivated, well-organized, detail-oriented, be able to take on initiatives without supervision and ability to work independently.
• Creative thinking, problem-solving, good analytical skills, troubleshooting skills on complex system.
• Excellent communication and writing skills. Certified training with SAFe ScrumXP

TECHNICAL SKILLS:

• Experience working with JIRA, HP ALM, HP UFT, Confluence, Java Selenium, .NET C#, Oracle database, Confidential SQL Server, VBScript, Javascript, Unix/Linux server, relational database & schema.
• Experience working with applications: SQL Developer, MySQL, Confluence, C/C++, Visual Studio, Perl, Powershell, Sharepoint, Confidential Office tools (Word, Excel, Access, PowerPoint, Visio), SOAP UI and Web Services, VersionOne, Maven, Jenkin, RunDeck, eclipse, XML/HTML, VMWare, Confidential TFS Test Manager .

PROFESSIONAL EXPERIENCE:

Confidential, Renton, WA

Quality Assurance Engineer

• Airplane Health Solution application collects fault data in real time from the flying fleet and makes it available to ground operations for routine maintenance. AHS also provide tools such as custom alerting & analysis and real-time fault management to support airlines with big data analytics and predictive maintenance.
• Work with business owners, engineers, and dev team to gather business requirements affecting the project and review them for any gaps, testing feasibility and test data needs. Participate in requirement analysis sessions to understand all requirements and acceptance criteria
• Design detailed test plan/cases from user stories and execute all testing scenarios. Debug complex problems using log files, report defects and track them for resolution. Investigate and analyze defects and work with all stakeholders to resolve them.
• Successfully testing and release a solution for Electronic Log Book Integration and AHM/British Airway back office integration project. Write SQL queries for back-end testing of Oracle database to validate the data of application
• Communicate the daily status, risks/issues/dependencies, track progress and manage issues to resolution. Provide test summary report upon completion. Escalate issues to manager which impact the release launch.
• Contribute to the development of automation scripts for regression test suite using Java Selenium Hybrid/TestNG framework.

Confidential, Bothell, WA

Sr. Quality Assurance Analyst

• Review functional requirements & user flows with system and data analysts to ensure that software quality is incorporated into new web designs in java web-based for att.com, U-verse products to increase sale profit for Ecommerce team
• Created and ran functional and load tests on SOAPUI web services prior to implementation. Create MOCKS for web services testing
• Lead U-verse projects with significant customer impact. Coordinate testing activities with developers, test team, & all parties involved with the project.
• Develop & execute detailed test plans and test cases to validate functional specifications for projects. Participate in project release cycles, product launches, investigate issues, report defects, and debug problems with log files
• Serve as a technical expert in multiple areas of att.com and U-verse product. Identify and contribute test scenarios to regression test suite, create all testing scenarios from functional specification.
• Participate in black box, functional, regression, and end-to-end testing that helped to release U-verse product successfully on att.com

Confidential, Kirkland, WA

Quality Assurance Analyst

• Develop test plan and cases for enterprise billing system, web-based Ecommerce order entry and CRM applications. Ensures the quality and reliability for back-end and front-end applications of the billing system.
• Perform black box and grey box testing for major software releases and including regression, functional, automated, performance, and integration testing.
• Created and executed both load and functional tests for SOAPUI and SOAPTEST web services. Wrote reports of findings and suggested changes.
• Contribute to the overall quality of the project release by reviewing requirements documents, technical designs, and other upstream documentation. Track open bugs and work with development team to ensure identified issues are resolved in a quality and timely manner
• Contribute to development of automation scripts for billing system using .NET C#, NUnit, & WatiN

Confidential, Seattle, WA

Quality Assurance Engineer

• Develop test plan/cases to test all components of core product deployments to wireless push email server applications including java web sites and mobile devices
• Define, document, execute, and maintain all test materials (matrices, test plans, test procedures, test cases, and reports) for wireless enterprise communications products and prepare bug metrics.
• Participate in the full testing cycles, from detailed planning through to test definition and execution. Work with key project members and drive the development of test plans, strategy, and approach. Coordinate and execute functional tests on complex system. Contribute to project success while simultaneously completing individual tasks and goals.
• Tracking and reporting of detailed test activities and test results. Setup and maintain an end-to-end test environments. Contribute to enhance test automation scripts using .NET C#, NUnit, & WatiN

Confidential, Bellevue, WA

Software Design Engineer in Test

• Create and execute test plan/cases for wireless applications, web-based email and search engines (dogpile & metacrawler)
• Develop automated test tools to assure the stability of private-label portals include web-based email application and search engines using Mercury WinRunner & TestDirector
• Perform functional, behavioral, and ad hoc testing. Analyzing test requirements, estimating test efforts, setting up test environment, executing test cases, creating test reports, communicating risks and status to test manager & key project members
• Participate as a team member to rollout new software products for multiple major wireless carriers’ home sites. Work closely with developers and program manager to identify issues, document discovered defects, and resolve problems.

Confidential, Redmond, WA

Software Test Engineer

• Perform functional, behavioral, and ad hoc testing for Windows 2000 server. Installing and configuring Windows server and validate patches & applications rollouts for multi-localized windows server.
• Conduct automated client/server BVT & Functional for Windows Media Services using stream matrix technology
• Troubleshoot test issues & BVT failures. Report the BVT status and result. Work with feature teams regarding BVT automation improvements.

Confidential, Bellingham, WA

Help Desk Support

• Troubleshoots, diagnoses, and resolves problems with software and hardware in computer lab. Repair desktops, peripherals, network devices, and related equipment in the lab
• Monitor network including operating system, Ethernet transport system and related hardware/software. Maintain hardware, software, user access, directory structure, and volume use.
• Perform routine maintenance and manage lab network activities include installing, configuring, monitoring, maintaining, supporting, and optimization of all hardware, software and internet infrastructure.