EXPERIENCE SUMMARY:

• 7 Years of experience in Software Testing, UAT and Support. Experience in various phases of SDLC such as Requirements Analysis, Manual Testing, UAT and Production Support in Enterprise - Level Technical Environment.
• Core areas of skills are QA- Manual Testing(Web Applications), Database Testing, Web Services Testing and Support.
• Good understanding of QA methodology, processes, software life cycle and bug tracking system. Familiar with AGILE and Waterfall methodologies.
• Strong Experience in Functional, Regression, Integration and User Acceptance Testing.
• Expertise in Test Case Design, Test Execution, Defect Management, Defect Tracking and Reports for delivering utmost Quality product
• Provided estimates for creating Test Plans and Test Strategies . Prepared test strategy and test summary documents.
• Experienced in writing complex SQL Queries and DB Testing on Oracle, SQL Server.
• Working knowledge of SQL (TOAD 8.0) and knowledge of relational databases and PL/SQL. working knowledge in UNIX Basic File Commands and Exposure to UNIX shell scripting
• Experience in working with HP Quality Center for Test Management and Bugzilla for Defect Management. Microsoft Visual Studio/TFS testing tools
• Extensive knowledge of Telecom Pre-Paid End to End Business which includes Subscriber Life Cycle, Promotion/Product Management, Voucher Management, CDR, EDR Processing and Provisioning of different services on Network Elements and Billing Systems
• Sound Business Knowledge in Hospital Management Systems.
• Excellent capability to explore, learn and understand newer business domains and technology.
• Coordinated well with the teams, Managed and lead a team of 10Members.Ability to balance multiple tasks, adapt to rapidly changing priorities, and meet tight deadlines
• Good oral and written communication skills. Good analytical skills and problem solving abilities.
• Ability to Engage in full software testing using a variety of manual techniques, Work with team to determine testing requirements. Keep current with technology, tools and software quality assurance practices and share knowledge with others.

TECHNICAL SKILLS:

SQA/Testing: Black box, Integration, Functional, System, End to End, Regression, Acceptance, User Acceptance, Agile Testing Methodology

Tools: Quality Center, BugZilla, Test Link, Toad 8.2, SOAP UI 2.0.2, WinSCP, Visual Source Safe.

Defect Tracking Tools: Mercury/HP Quality Center & Bugzilla

Databases: Oracle 9i, 10g, SQL Server 2010, Teradata

Operating System: Windows NT/XP/VISTA/2000, UNIX

Web Technologies: HTML, XML, Java Script, SQL, PL/SQL,VB Scripting

Servers: IBM Websphere Application Servers (WAS), Web Servers (IIS)

Other Tools: Toad, SQL Developer

Applications: MS Office Suite (Word, Excel, PowerPoint, Visio, Project Plan), Adobe Reader

Browsers: Internet Explorer, Firefox, chrome

PROFESSIONAL EXPERIENCE:

Confidential

V&V Engineer

Roles & Responsibilities:

• Validation of Critical Operations Defects/Issues in Productions
• Validating major changes going into Production as part of Major/Minor Releases.
• Validation of Critical Production Defects/Issues/Enhancements during SIT, UAT and End to End Testing.
• As a team member, when an escalated case for a customer’s incident be it a billing or service issue. Do the RCA & raise a data fix request, including the detailed procedure to fix.
• Raise necessary software fix to prevent the issue.
• Verification of issue resolution and data consistency as per business logic.
• Prepare weekly status reports

Environment :, Chordiant CRM, Singl.eView, Oracle-SQL, Web Services,XML,XSD.

Confidential

V&V Engineer

Roles & Responsibilities:

• Understanding the requirements/specifications of the client.
• Coordinating with the Business Analyst and Technical Architects on the client requirements
• Review and provide input/feedback on design specifications. Review software requirements and generate test scenarios.
• Prepare time estimates and plan testing activities, including end-to-end testing
• Assign CR’s to the team, Review test cases and procedures to ensure coverage of and conformance to business requirement and leading Test Execution as required according to test plan and project goals.
• Identify, assess, log and monitor defects, and ensure satisfactory resolution prior to implementation
• Review status of defects, including those found in production, to improve effectiveness of existing sets of test scripts
• Interface with Development to resolve defects as needed.
• Testing of Web services developed and extended to downstream applications.
• Communicate testing progress and results in a timely and accurate manner
• Support the client in conducting UAT at client’s location.
• Involving in CR’s discussion with Client and suggesting solutions for the functionality changes in UPSS
• Review and continually improve quality assurance practices, including creation and update of documentation related to quality assurance processes and guidelines.

Environment: Java 1.5, JSP 1.2, Servlets 2.2, EJB 3.0, JPA, Hibernate 3.0, HTML 4.0, XML1.1, Web sphere Application Server 6.1, J2EE and Oracle 10g.

Confidential

Software Engineer

Roles & Responsibilities:

• Support the client in deploying and maintenance of the application in production. Participate and provide input into post implementation review Plan, organize and coordinate/manage overall testing activities where required.
• Resolving production Issues related to Crystal Reports and performing all Operational activities including Applications Security.
• Requirement analysis and test scenarios identification, Review test case design and execution.
• Schedule and attend meetings with SME’s.
• Participate in weekly meeting with the management team

Environment: VB.NET, MySql, Microsoft Visual Studio.