SUMMARY:

• Over Ten years of Industry experience and six years of Professional Degrees(B.E in Electronic and Telecom and MS in Software Engineering) with a good knowledge in Information Technology (Software development Life Cycle) specially emphasis on Quality Assurance(testing), Development(Java), C, SQL. I have basics of SDLC skills which I gained through various projects in industry, course work under my Education/Internship. Good Communications, judgment Skills, Team Player, Quick Adaptability to the ever changing Technology and a belief in self are my strongest points. Intend to build a career In Quality Engineering for an Innovative leading company with committed & dedicated people who will definitely help me to explore myself fully and realize my Potential.
• Excellent working Knowledge on Software development life cycle, Object Oriented concepts, Manual and Automated Testing .Conducted various types of testing including System, Functional, Integration, regression, Load/latency Browser Compatibility, Stress, Smoke testing, Joint, End to End testing, UAT Integration Testing, Positive and negative scenario testing for Web based and Client/Server applications .
• Strong Domain knowledge in Telecom ( Confidential, Confidential (AT&T), Confidential ),RETAIL( Confidential ) Insurance, Travel, Loyalty and card payments as well Government public sector.
• Have 7+ year experience on ATG Ecommerce and h ave handled major ATG software application such as Endecca, ACC, and CSC and h ave used BCC IT’s Content Management System for testing content changes into website.
• Worked on lot of ATG website modules like user segments, personalization, content management, payment, Orders.
• Based on project needs deployed many projects under BCC for different assets like products, skus, promotions, price.
• Have Worked on Various ATG Platform Migration Project under Clients such as Confidential, Confidential (Affinion Group).
• Worked on Visio for documentation on diagram.
• Excellent Skill in creating templates for Test Plan, Test Cases, Test Scripts, Test Defect Log, Test Case Checklist, Test Metrics and extensively used share point and pulse for documentation with Test walkthroughs.
• Involved in gathering Business Requirement Document, USE Cases and participate in Requirement analysis reviews and working sessions to understand the requirements and system design.
• Good working knowledge in Programming languages such as C, Perl, Java Technologies(Java fundamentals, JDBC, JSP, Servlet, Junits, JavaScript), PHP, JavaScript, HTML, Vbscript, and XML for Web designing through various courses and Training (certificate from Sun Microsystems).
• Worked with RDBMS like MICROSOFT SQL Server , ORACLE and created stored procedures, Views, Functions, and Joins using SQL Query Analyzer, Sql developer, sql management studio, Toad for the fast retrieval of the data and experience in Backend/Database Testing
• Have worked on actual END to END IVR testing on call center application as well as verified through web services and CTI applications.
• Worked on UAT test cases and usability test scenarios for UAT cycles and supported UAT phase for Critical products.
• Used Jest with Puppeteer for E2E automation testing for React JS application.
• Conducted Automation testing for BI reports.
• Working on Agile process with various Test Activities including system testing, bug tracking, story grooming, UAT effort and automation effort.
• Created scenarios based on Agile user stories.
• Conducted whole day UAT testing along with various stakeholder of the project and provided result on time.
• Used JIRA for bugs, story validation, and coordination
• Used JIRA to ensure acceptance criteria has been covered for the story.
• Followed Kanban model and kept a track on user stories and Epics in Jira on priority.
• Worked with actual end business users to carry out UAT testing and coordinated with banks like JPMC to complete End to end testing for them.
• Helped in providing good traceability matrix through test management tool as well as internal document template.
• Have good experience on data warehouse with SSIS package (ETL Testing) as well as BI and worked on Adhoc reporting tools such as Tableau and cognos reporting.
• Familiar with Jira, Version one for documentation and test tracking for agile Methodology.
• Have conducted batch testing using various unix /perls scripts and familiar with Unix or Linux system.
• Conducted Actual Mobile/Tablet testing across both Android & Apple platform and on Web as well as Native App.
• Covered Mobile/Tablet testing for various networks such as 3g, 4g, LTE across Android, Apple and Windows device.
• Conducted Regression testing via simulator/emulator for Android/Apple device testing.
• Have good work exposure with Mobile POS (Point of sale) for Telecom industry
• Have worked on Microsoft Dynamic Axapta.
• Proficient in webservice and API testing .Used XML, HTML for validating web services, business objects/components and used SOAP UI.
• Have conducted Automation testing using various tools such as QTP, Selenium,, IBM Appscan, Tableaux.
• Good Experience on Selenium IDE and creating Scripts in Selenium Webdriver with Junit and TestNg framework.
• Conducted Performance testing for the initial Performance testing assessment with the help of Jmeter and Tableaux.
• Worked on Mavern, Jenkins and Github.
• Using Spring MVC framework for automation.
• Created Page objects using various plugins from html, css path
• Working on Protractor Jasmine automation for Angular jsp pages.
• Configured TestNG. XML and POM . XML for managing and executing automation suite
• Working on Java, JavaScript and Web driver.
• Have conducted a lot of API testing and webservice testing using SOAP UI.
• Performed Security testing with the help of IBM APPSCAN for various financial modules including card services.
• Excellent in communication, presentation and interpersonal skills with solid analytical and troubleshooting /debugging skills. Conducted software quality review and process improvement meetings. Have conducted Various integration testing for Telecom domain including Work flow management(WFM), Point of sale(POS),Vision, ACSS, Adobe’s Web Content Management System(formerly CQ5).

TECHNICAL SKILLS:

Tools/softwares: Mercury Testing Suite (QTP, Win runner, Load runner, Quality center), Selenium 2.4, Microsoft Dynamic Axapta (data warehouse management tool), net beans, Eclipse, SQL query analyzer, excel sheets, MS office IBM Appscan (security Testing). BCC(It’s Content Management),, Soap UI,SQL Developer, Tableau, sql server management studio

Languages/concept: Basic Java, C, C++ and SQL, OOP concept, JSP, Junits, JDBC, basic UNIX commands

Web design/Scripting: JavaScript, Html, VBScript, XML,PHP

Operating Systems: Windows 95/98/2000/NT/XP/2007/10,IOS,Android, DOS and Solaris (UNIX)

Databases/Hardware system: MS - SQL Server, MS Access, IVR activity, citrix server, Jboss.

Framework/Application: .net, java, Keyword driven framework, Business Objects, GUI, Web based, IVR ATG Based Application Online as well Online Application, Mobile Broad band Portal.

PROFESSIONAL EXPERIENCE:

QE Automation Lead

Confidential (Bentonville,Arkansas)

Responsibilities:

• Working on Agile process with various Test Activities including system testing, bug tracking, story grooming, UAT effort and automation effort.
• Used Jest with Puppeteer for E2E automation testing for React JS application.
• Conducted Automation testing for BI reports.
• Created scenarios based on Agile user stories.
• Conducted whole day UAT testing along with various stakeholder of the project and provided result on time.
• Used JIRA for bugs, story validation, and coordination
• Used JIRA to ensure acceptance criteria has been covered for the story.
• Followed Kanban model and kept a track on user stories and Epics in Jira on priority.
• Worked with actual end business users to carry out UAT testing and coordinated with banks like JPMC to complete End to end testing for them.
• Attended Agile Daily scrum and actively shared the risk and roadblocks if any.
• Performed Functional Testing, Integration Testing, System Testing, User Acceptance Testing and supported the actual end user/client for the product.
• Working on creating Automation framework for web as well as APIs.
• Worked on Mavern, Jenkins and Github.
• Using Spring MVC framework for automation.
• Created Page objects using various plugins from html, css path
• Working on Protractor Jasmine automation for Angular jsp pages.
• Configured TestNG. XML and POM . XML for managing and executing automation suite
• Working on Java, JavaScript and Web driver.
• Conducted UAT testing for business users for Tips application.
• Experience in make file in Domain for continues Integration ( CI )
• Refactored existing base classes and utilities.
• Used IBM Db2 and Dbeaver to query records.
• Worked on MongoDB no sql for APIS
• Created Test data based on Mainframe batch Jobs.
• USED Tableau for reporting
• Created test scripts, test cases on Automation framework.
• Performed minimal manual testing before creating all automated scripts

Environment: /Technologies: Windows, Virtual desk Citrix, Chrome, IBM DB2,Dbeaver,Mainframe Job, Java, Javascript, Selenium, Proctractor Angular JSP, Eclipse, Jira, Cloudbox, Rest assured

Lead QA DATA Analyst (ETL/BI)

Confidential

Responsibilities:

• Involved in creating Documentation including Test plan, Test cases, Report metric etc.
• Involved in ETL testing using SSIS packages.
• Used Microsoft management studio and sql developer for writing Transact SQL.
• Involved In analysis of different dimension and fact tables around the complex datasets.
• Involved in Business Intelligence data validation with the help of adhoc reporting tools such as Tableau.
• Used Tableau to pull up and validate adhoc reports/extracts and conducted various BI activities for testing and requirement coverage.
• Involved in creating various joins across fact and dimension for data validation and reporting.
• Involved in validating various error logs as part of data extract, load and transform.
• Worked on Agile methodology with daily scrum meetings.
• Conducted Production Validation as when required.
• Used SharePoint for all data documentation.
• Used Tabjolt for performance analysis for various adhoc reports.
• Conducted and helped UAT Team to complete verifications.

Environment: /Technologies: Windows, IE, Chrome, SSIS Packages, Sql server management Studio, Sql developer, Oracle, Tableau, Tabjolt, ETL/BI Adhoc reporting, Excel, Sharepoint.

QA Technical Lead Consultant

Confidential, Bellevue WA

Responsibilities:

• Leading the testing effort for majority of ATG Migration Projects such as Mobile Broadband portal, Accessories, Postpaid etc.
• Conducted Actual Mobile/Tablet testing across both Android & Apple platform and on ATG based application.
• Conducted Actual Mobile/Tablet testing for various networks such as 3g, 4g, LTE.
• Conducted Regression testing via simulator/emulator for Android/Apple device testing.
• Helped conducting UAT test execution for agile projects.
• Conducted both Native/web app Mobile testing.
• Worked closely with implementation of Adobe’s Web Content Management System (formerly CQ5).
• Worked closely with the business and vendors, such as Bazaar Voice, Oracle, Adobe, Enlighten and Foresee, to implement integrated solutions
• Handled QA team for Test plan, Test strategy and execution throughout the project test cycle.
• Participated in many JAD or FD Review sessions before creating Test plan and Strategy.
• Managed Onsite/ offshore team for QA.
• Have conducted various integration testing via Work flow management (WFM), Point of sale (POS), ACSS.
• Involved in creating various condition based test data useful for Telecom Industry.
• Have Conducted mobile/device testing using Mobiles, Tablets and simulators across various browser and important market OS such as Android, IOS, windows.
• Good familiarity with data warehouse management system and also worked extensively on WFM for end to end testing.
• Have used sql developer for writing sql queries.
• Have conducted a lot of API testing and validated various XML data and webservice request and responses.
• Have handled major ATG software application such as BCC, Endecca.
• Recorded the defects using Quality Center (ALM 11.0).
• Good Exposure and training e on Selenium IDE and creating Scripts in Selenium.
• Used Appium for Mobile App automation.
• Generated Defect reports, Test Execution Report to present in project meetings.
• Participated in various Metrics and Process review meetings.
• Tracked defects with project manager and developers in DRB meeting
• Certified the changes using Build Tracking System.
• Have worked on call center based application Integrated with IVR.
• Involved in System Testing, Functional testing, Smoke testing, Regression testing, Integration, End to End testing.

Environment: /Technologies: Windows, IOS, Android, IE, Chrome, firefox, safari, Oracle ATG, Sql developer, Rest Apis, Mobile testing, Selenium Web Driver, Eclipse, Java,TestNg,Cq5 Content management, BCC, endeca, HP ALM, Sharepoint, Version One,Ecommerce.

Sr. QA Analyst/Automation Test lead

Confidential, Richmond, VA

• Created Test plan and Test cases using the BRD document.
• Worked on ATG Migration Project from validating database migration, Platform Upgrade for ATG, Different customization on sites while implementing ATG platform.
• Worked on various modules of ATG like BCC,ACC, CSC, Endecca.
• Worked on lot of ATG website modules like user segments, personalization, content management, payment, Orders,
• Based on project needs deployed many projects under BCC for different assets like products, skus, promotions, price.
• Worked on product based projects and implemented loyalty across various clients in banking,retail,finance such as Bank of America, Wells fargo, GM etc.
• Participated in many JAD or FD Review sessions before creating Test plan and cases.
• Managed the offshore team for QA.
• Recorded the defects using Quality Center.
• Worked on Visio for making use cases for UAT.
• Generated Defect reports, Test Execution Report to present in project meetings.
• Participated in various Metrics and Process review meetings.
• Have Conducted Performance testing for initial product assessment with the help of Jmeter .
• Analyzed the reports based on Jmeter .
• Involved in lot of travel related application (Connexion) for both web service and customer facing UI testing.
• Tracked defects with project manager and developers in DRB meeting
• Certified the changes using Build Tracking System.
• Involved in System Testing, Functional testing, Smoke testing, Regression testing Integration/System testing.
• Acted as UAT lead for various products.
• Worked on UAT test cases and usability test scenarios for UAT cycles.
• Helped in providing good traceability matrix through test management tool as well as internal document template
• Documented UAT test plan with an approval of business account managers.
• Have conducted UAT test execution along with Business end users.
• Supported multiple internal and external UAT testing.
• Have Good experience on data warehouse with oracle based integrator.
• Have Good experience on ETL and used several batch testing for various client files.
• Have conducted batch testing using various unix commands and scripts.
• Involved in End to End Testing.
• Performed Batch testing for Feed, Extract and Status Update using Putty.
• Also verified various Cognos Reporting.
• Used Toad, Sql developer for writing sql queries used for back end testing
• Involved in end to end testing for IVR through call flows as well as verifying the data via xmls and UI
• Performed web service testing via XML testing with the help of SOAP UI( SOA testing)
• Tested mobile optimized site on iPhone, iPad and android devices (Mobile Testing).
• Verified Various App testing on Smartphones across Apple, Android etc.
• Performed Security testing with the help of IBM APPSCAN lead the security testing efforts for all the projects.
• Participated in UAT with editors and product teams and supported them in testing.
• Used the Existing Automation Framework for Creating new QTP scripts
• Supported Agile Scrum methodology that was used for delivering the project.
• Used SQL Developer to access the Oracle 10g database.
• Recorded the defects, Created test sets, test lab and requirements using Quality Center as well worked as QC admin.
• Created and executed various automated scripts using QTP 11.0, QTP 9.5
• Used TOAD and SQL Developer to access the Oracle 10g database.
• Tested various features Claims, Benefits, Content changes via BCC
• Have used BCC IT’s Content Management System for testing content changes into website.
• Worked on Application Based on ATG platform.
• Participated in several project status meetings.
• Tested cross browser compatibility in IE6, IE7, Safari, FF2 and FF3.

Environment: /Technologies: Windows, Unix, Chrome, firefox, IE, Oracle ATG, Sql developer,Toad, Rest Apis,SOAP UI Mobile testing,HP QTP, Jmeter, IBM Rational Appscan,Cq5 Content management, BCC, endeca, HP QC, Sharepoint, Version One,Ecommerce.

QA Lead Consultant

Confidential, Los Angeles, CA

Responsibilities:

• Involve in gathered specifications and requirements from development personnel prior to testing.
• Involved in creation of Test Scripts for Automated Testing.
• Reviewed manual testing methods and developed and executed automated scripts.
• Responsible for writing all required Test deliverables such as High level Scenarios, Test Plans, Test Case doc, Defect Reports etc.
• Responsible for analyzing Business requirements, specifications and development of Test Plans, Test Cases, Test procedures, Test Matrices, Testing standards Test Scripts and Scheduling the testing to implement pre developed test strategy.
• Conducted Functionality and Regression testing during the various phases of the application using Quick Test Pro 9.1/9.2
• Enhanced test scripts using user defined functions, parameterization and logical statements.
• Conducted database testing, extracted test data from tables by using database functions.
• Recorded the Test cases using Automation tool QTP 9.2 for web based application and checked the functionality of the application.
• Developed QTP 9.2 scripts as a part of regression testing for the weekly build.
• Performed a lot of SOA Testing.
• Working with different XML request and response validation through SOA Test tool.
• Enhancing the XML scripts based on different services we have.
• Performed integration as well standalone testing on IVR application.
• Validated different call flows as per the requirement of IVR projects.
• Validated the data collected under IVR testing through XML request and response via integrated SOA test tool.
• Performed a lot of middleware validation while verifying the services.
• Used Automation tool QTP 9.2 for regression testing.
• Involved in developing automation framework for services (SOA Testing).
• Performed a lot of standalone and Integration testing for different edge system.
• Involved in lots of deployment activity process for QA environment.
• As a Test Lead taking care, guiding, mentoring the offshore team (IBM Brazil).
• Handled database testing underneath the UNIX environment.
• Using UNIX console commands to check database.
• Using Mercury Quality Center 9.0 as defect tracking tool.
• Used Quality center to utilize many reusable test scripts.
• Executed different Test cases and maintain central folder for commonly used scenarios within Quality center.
• Generated different reports using Quality Centre for scenarios description, defects with different status and test scripts
• Performed SQL code reviews on Oracle database, suggested several improvements to simplify code, decrease future maintenance, and improve execution time.
• Used SQL expertise at the logical and physical data levels, including SQL queries, joins, unions and aggregate functions.
• Performed backend regression testing by writing SQL statements.
• Used SQL Queries extensively to retrieve data from backend and to validate the data.
• Executed different SQL queries to ensure data integrity.
• Wrote SQL queries to check the integrity of data and created stored procedures and triggers.
• Regularly following up with Development Team to discuss discrepancies identified during testing and performance tuning.
• Widely used Vmware server for different walkthrough, demo and training through remote access.
• Responsible for weekly status to show the Progress of the automation testing effort.

Environment: HP QUALITY Center, SOAP UI, SOA tool, XML Maker, Mainframe, IBM DB2,QTP .

Confidential (Falls Church VA)

QA Analyst/SQL Developer

Responsibilities:

• Trained in manual, automation testing (QTP) and SQL.
• Experience in designing test plan, test cases, test scripts and dealing important phases of QA cycle
• Experience in writing down useful SQL scripts and UNIX commands as per project need.
• Experience in tracking defects and handling test cases or requirements under Quality Centre.
• Experience in Vb scripting through object oriented methodology under QTP for automation testing.
• Experience in analyzing Use Cases, functional requirements, business requirement documents and making proper requirement coverage through traceability metrics.
• Exposure with win runner for automation testing.

Confidential, Nashville

QA/SDET

Responsibilities:

• Performed lot of Front end testing ( Manual as well as Automation) and Backend testing
• Involved in acquiring the appropriate Functional Requirements doc ., Use Case doc from BA or Business stakeholders and was r esponsible for writing all required Test deliverables (e.g. High level Scenarios, Test Plans, Test Case doc( Quality center), Defect Reports( Quality Centre), Test Status Reports, UAT Kick-off material, etc.) for both web based as well as IVR based application.
• Performed Extensive backend testing with the help of MS-SQL (query analyzer) SQL and its scripts.
• Performed manual and automation testing with the help of QTP on applications like Web based, GUI, business objects/business components, Web services, IVR based application (CTI pop activity).
• Manually tested the Decision Engine against the database using extensive SQL statements embedded in VB code & Involved in Maintaining, Updating, creating all the reusable SQL-scripts for Database testing.
• Used Quick Test Pro to validate links, objects, images and text on Web pages continue to function properly.
• Performed Manual and Automation testing which includes System, Regression, Smoke, Sanity, Backend testing, User Acceptance Testing, Performance testing, and unit testing.
• Worked extensively with Data Warehouse Management tools to validate modules of corporate finance.
• Have conducted testing on data warehouse management system to complete end to end testing.
• Have used Microsoft Dynamic Axapta as data warehouse tool
• Worked on modules related with call center activity (telephony) and ICM routing.
• Have worked on actual IVR flows for call center applications and project.
• Facilitate DRB meeting, coordinated with Developers, BA for defects or change-request and was also responsible to deliver timely Daily status report and Defect Aging Report.

Environment: /Technologies: Windows, Citrix, IVR CTI, firefox, IE, Microsoft sql server, HP QC, Microsoft Dynamic Axapta, IVR Testing, QTP,SOAP UI.

Confidential (Falls Church VA)

SDET/SQL Developer (Internship)

Responsibilities:

• Trained in manual, automation testing (QTP) and SQL.
• Experience in designing test plan, test cases, test scripts and dealing important phases of QA cycle
• Experience in writing down useful SQL scripts and UNIX commands as per project need.
• Experience in tracking defects and handling test cases or requirements under Quality Centre.
• Experience in Vbscripting through object oriented methodology under QTP for automation testing.
• Got a exposure in record/play back for performance testing with the help of tools such as
• Experience in analyzing Use Cases, functional requirements, business requirement documents and making proper requirement coverage through traceability metrics.
• Exposure with win runner for automation testing.

Confidential

Trainee software development (Sun Java Programming Language) SUN certificate

Responsibilities:

• Experience with Object Oriented Design, Pattern & Analysis.
• Exposed to basic fundamental of Core Java (J2SE) API (Collections, Threading, Networking, Swing, etc)
• Exposure to Multi-tier Applications (Client/Server apps).
• Exposure to Unit Testing (JUnit).
• Learned to write HTML and JavaScript, PHP for web design.
• Exposure with developing Web applications in Java-based technologies and frameworks.
• Experience in setting up database connection under java environment through JDBC concept
• Exposure to basics of J2EE including JSP.
• Have Certificate for whole training from Sun microsystem.