SUMMARY:

• Over 12+ years of experience in Information Technology in the field of Software Quality Assurance & Testing in Client/Server, Web Application and Mainframe.
• Experience with define QA procedures and policies, Adept in planning and implementing new processes, procedures, resources, and tools for quality assurance testing
• Created Demos and Reports for QA Presentation with Management. Made documentation that stated clearly the blueprint for the QA Process. Managed and updated files in the QA SharePoint site
• Mentor and train Junior QA team members
• Instrumental in reducing operating costs and increasing efficiency by making trade - off decisions between quality, costs, resources, scope, and schedules.
• Worked as Program QA lead and QA Automation team lead
• Experience in testing WebServices using SoapUI tool and para soft SOA Test, validating WSDL, request and response xml.
• Worked on Multiple projects at any given time as QA lead
• Working with off shore and on shore vendor partner testing teams
• Coordinated testing efforts between various teams
• Experience in analysis of User stories and test scenario for each functional specification.
• Experience in developing Test Plans according to the test scenario.
• Design and executed quality Test Plans, Test Cases to verify reliability, accuracy and compatibility of application.
• Design the test data for interpreting the positive and negative results.
• Well versed in GUI application testing, Database Testing, Front-end testing, Functional testing, E2E testing, Midrange applications testing, IVR (Interactive Voice recording), Mobile Testing, Regression testing and Automation.
• Involved with a complete QA cycle-from writing test cases, testing application, defect logging and verification of fixed bugs.
• Used AutoSys to schedule jobs
• Experienced in UNIX environment.
• Familiar with ETL Tools Data Stage, Informatics and with data ware housing concepts
• Familiar with Analytics tool Tableau
• Experience in managing the whole testing process using Test Management tools JIRA, Rally, Quality Center and ALM
• Experience in using JIRA, Rally, Test Director /Quality Center for bug tracking and reporting.
• Experience in Agile methodology
• Extensive knowledge of Software Development Life Cycle, methodologies and Test Processes.
• Exceptional ability to quickly master new concepts, very co-operative team player, fluent communication skills, interpersonal skills, innovative, self starter and self motivated.

TECHNICAL SKILLS:

Server Tools/language: Unix/Linux, Putty

Database /RDBMS: Oracle/SQL,DB2,SQL Server, Hive(Trained)

Test Automation tools: QTP, Parasoft SOA Test 6.2, JSON, Hammer Master Call, Selenium

ETL Tools: Data Stage, Informatica (Trained), SSIS

BI Tools: Business Objects, Cognos and Tableau (Trained)

Rules station: PEGA

Test Management tools: JIRA, Rally, Quality Centre, ALM and Clear Quest

Web technologies: VBScript, HTML, & XML

Bug Tracking tool: QC,ALM, JIRA

Operating systems: MS-DOS, Windows XP/7

Workflow Tools: MS-Visio, MS-Excel, MS-Word, MS-PowerPoint, MS-Outlook

PROFESSIONAL EXPERIENCE:

Confidential, Minneapolis, MN

Automation QA Lead

Responsibilities:

• Working as the Business Process Owner gaining the regression Test Cases from the corresponding application teams and understand the applications and provide details to Dev Engineering team
• Provided guidance to the Intern team members, helped in removing impediments for the team
• Coordinates the demo of the application (high level walk through), works through the challenges that arise, aligns the team to the work and provides guidance to the team.
• Involved in code review meeting and work item review meeting and kick off meetings.
• Ran the automation scripts and shared the results across stake holders
• At the end of sprint showed the product to the Business owners, involved in retrospective meetings
• Involved in backlog meetings to prioritize the user stories
• Trained new QA member on Onboard (main application) and resolve the technical support about Automation scripting
• Participated in daily stand up meetings and weekly meetings and defect review calls.
• Involved in user acceptance testing with users along with providing training to end-user/system testers.
• Engages most with the Chief product owner and product owners providing demos, represents the team in Daily Stand ups and in Show and Tell.
• Sprint planning meetings are held at the beginning of each sprint. At this time, the user stories are created and assigned to team members to commitments for delivery
• Daily stand up meetings are held to discuss progress, suggest alternative approaches to challenges, make sure roadblocks are removed.
• Write Json scripts for different applications and executed
• Worked with Test data teams to integrate data steps into the JSON
• Using POSTMAN/SOAP UI to test the API’s using JSON format
• Acted as Point of contact for Functional QA or regression QA teams
• Issues created in JIRA are assigned to appropriate Dev team to resolve the issue.
• Discussed details of the issue with Dev team If the defect is deemed critical, it is usually addressed within the same sprint. Or next sprint as required.
• Committed JSON’s in Git Hub for continuous running of test scripts
• Writing SQL queries to validate data between tables and screens
• Involved in UAT testing with application teams while handoffs

Environment: JSON,POSTMAN,JIRA,ELK Kibana dashboard, Git, Sauce labs, Eclipse, Pivotal cloud foundry, Web, IVR, Mainframe, Mobile, DB2, Oracle, MQ, Selenium, SQL, Auto Sys, SOAP UI, POSTMAN

Confidential, Minneapolis, MN

QA Lead

Responsibilities:

• Working with program directors and Business alignment teams to understand about the pipeline projects and scope
• Participates in Program level projects initiation meeting and requirements gathering meetings
• Provides program level status, risks and issues to Sr management team
• Provides guidance and subject matter expertise on QA methodologies and processes to project QA leads
• Review Test strategy/ Test plan document and test cases created by project QA team and provide feed back
• Responsible to create the E2E Test Strategy for the project and to work with BA, Technical team and Business users to create the Test Plan.
• Worked with external clients in defining Joint testing scope, time lines and resolving defects
• Guides the project QA leads about the process and methodology
• Own and drive QA deliverables to completion in a timely, cost-effective and compliant basis
• Facilitated solutions/remove barriers for complex large projects
• Created program level test strategy document, to coordinate testing efforts among various projects
• Involved in Project Estimates for QA and Resource planning
• Interacts with Business account management team and development teams to understand and resolve any issues relates to QA
• Worked on AGILE project, involved in stand-up meetings and scrum meetings
• Point of contact for QA leads and for delivery leads for any new scope additions to projects
• Involved in UAT testing External clients
• Tested webservices using Para soft SOA test
• Wrote test plane for Testing with External clients and share with clients

Environment: QTP, Mainframe, JCL, COBOL, Java, SQL, Oracle, UNIX, DB2, Quality Center, Para soft SOA test, PEGA, QTP, Mobile, Web, Auto Sys

Confidential, Minneapolis, MN

Integration QA SME

Responsibilities:

• As part of Medco Integration worked as QA SME from Confidential
• Defined the process for Test plan document, Test cases and Reporting
• Coordinated the training about new applications to team members, getting access
• Acted as point of contact QA person about the applications
• Involved as QA lead for the projects related to data migration from one system to other
• Analysed the data and involved as part of defining the mapping documents
• For Well point involved in Data History Loads process as part of it Analysed WellPoint loads mapping documents
• Worked with WellPoint to create the UAT test cases, Test data and Execution
• Shared output files from the data loads to client and did comparisons of data
• Tested request and Responses XML of webservices using Parasoft SOA Test
• Experience with both SOAP and REST services
• Represented QA in daily calls with client team members
• Involved in Project Estimates of QA and Resource planning
• Provided the status of the project to the management
• Worked on Regression test cases Automation, provided ROI details of automation
• Implemented automation for regression test cases of various applications

Environment: QTP, Mainframe, JCL, COBOL, Java, SQL, Oracle, UNIX, DB2, Quality Center, para soft SOA test

Confidential, Minneapolis, MN

SR QA ANALYST

Responsibilities:

• Involved with automation testing Understand the environment and helped in creating the best Automated Frame work
• Analysed automation test results and presented return of Investment results to senior management
• Reported the defects using the Quality center generated report
• Worked with Performance testing team in creating scripts and provided measurements to the team
• Involved in process improvement team. Created the QA process document for the entire Department
• Involved in Creating the QA Process Document for the Offshore teams when ESI partnered with Offshore teams
• Gave training to vendors about the various application we used for testing
• Involved in the projects from the Business requirements phase. Worked with BA’s, designers and Development team to create Quality testing scenarios
• Worked with Clients to create the UAT test cases, Test data and Execution
• Created Test plan documents and Test Strategy documents for Various Project
• Involved in Project Estimates of QA and Resource planning
• Provided the status of the project to the management
• Tested using AGILE methodology
• Actively participated in Scrum meetings, reviews and developed test scenarios
• Gathered Various metrics from Quality Center and edits to the existing Test Templates in order to help capture Ambiguity Defects, Test Execution Prioritization and various stages of a Defect’s Life Cycle
• Helped in creating the template for exporting requirements, test cases into Quality center using Excel spread sheet
• Reviewed Business Requirement Document (BRD), High level Design Documents, Detail Design Documents, Use cases and User Interface Document (UI Doc) Requirements and Created Test Scenarios
• Conducted the Test plan, Test Cases Review meetings with Business, Design and Development team
• Developed and enhanced test scripts by using feedback from Business Consultants and Design
• Creating and execution of manual test scripts using Quality Center
• Used the Quality Center to track the defects
• Tested WSDL’s using SOA tool
• Involved in testing of Mainframe, Midrange applications and Unix servers
• Involved in Backend testing
• Involved in SIT, UAT and E2E testing’s with various Clients
• Worked with Various clients like CIGNA, AETNA, BLUE CROSS BLUE SHEILD, NEXT RX

Environment: QTP, Mainframe, JCL, COBOL, Java, SQL, Oracle, UNIX, DB2, Quality Center, Load Runner, SOA test

Confidential, Minneapolis, MN

Sr QA Analyst

Responsibilities:

• Involved in Creating Test plan for WSD Project
• Reviewed Functional Specification Document, Business Requirement Document (BRD), Use cases and User Interface Document (UI Doc) Requirements and Created Test Scenarios
• Wrote Test Cases from Test Scenarios for WDW and WSD
• Review the Change Requests Covered Change Requests in Test Cases
• Developed and enhanced test scripts by using feedback from Business Consultants and Project Leads.
• Creating and execution of manual test scripts using Quality Center
• Checked the existing functionality of the application manually.
• Clear Quest was used for defect tracking, Incidents reporting and Change Request Tracking
• Tested the application manually (Black box testing) during the development phase.
• Performed Functional Testing, Adhoc Testing and Regression testing to check compatibility of new functionality with the existing functionality.
• Tested the application manually during the development phase.
• Created automation scripts using QTP for Loan Registration, Pricing and Decision
• Created automation scripts for web based application
• Created reusable actions and called into QTP scripts
• Assisted in Production Validation towards the end of release.
• Used Loan Origination Software’s such as Byte, Encompass, Genesis and Calyx to create loans and test direct upload functionality to ILOL.
• Extensively used Mainframe applications such as LPS (Loan Processing System) and ACAPS (Automated Credit Application Processing System) for back end testing, data validation and loan decision.
• Validated Pricing calls made in ILOL on newly Locked Loans using Financial Markets (MEX Price).
• Experience with Under writing and loan booking

Environment: Java, WSAD, SQL, Oracle, Mainframe, Clear Quest, Quality Center, QTP, and XML/HTML.

Confidential, Minneapolis, MN

QA Analyst

Responsibilities:

• Used Waterfall methodologies to test the application
• Interacted with BA and Development team in requirements analysis, design reviews, testing and documentation for application developed in AGILE environment
• Actively participated in Scrum meetings, reviews and developed test scenarios
• Prepared the traceability Matrix between Requirements and Test cases
• Identified the regression test cases in each Sprint to test in Wave Env
• Creating and execution of manual test scripts using Quality Center
• Assisted in Production Validation towards the end of release.
• Worked closely with Developers to resolve the defects
• Tracked Defects to test cases and generated reports

Environment: Java, SQL, Oracle, Mainframe, Clear Quest, Quality Center