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Sqa Testing Manager (consultant) Resume

SUMMARY:

  • Seasoned SQA management professional who creates strategic alliances with organization leaders to effectively align with and provide SQA testing support and services for application development initiatives.
  • Builds and manages effective manual and/or automated SQA testing framework.
  • Builds and retains high performance teams by hiring, developing and motivating skilled SQA testing professionals.PMP certified and Agile SCRUM practitioner, with experience in multitude of industries including Healthcare/Hospital, Health Insurance, eLearning, Digital Publishing and Content Management Platform development.
  • Enthusiastic, innovative, reliable and versatile leader with vast knowledge of Enterprise Project Lifecycle.
  • An excellent communicator who has been recognized and loved for ability to establish and maintain effective working relationships across cross - functional on and offshore teams and culturally diverse individuals at any level.
  • 20+ years SQA and Testing experience 14+ years of SQA and Testing Management experience 12+ years of Project Management experience 10+ years of Test Automation Framework Building experience Total Quality Management Agile SCRUM, Iterative and Waterfall Methodologies Strategic Planning and Execution Vendor and Customer Relations Management skills Leading Teams in an Enterprise Environment Lobbyist for continuous quality improvement Demonstrated problem solving skills Ability to work with and influence leaders to accomplish organization’s goals

TECHNOLOGY TOOL BOX:

OS: Windows, Unix, Linux

Mobile Devices: IOS - iPhone 4, 5, iPad, Android

Technology Stacks: .NET, LAMP

Testing Types: Functional, UAT, Regression, Load, Performance, Security, Browser Compatibility, 508 Compliance, UI and UX

Test Automation Tools: HP Application Lifecycle Management (Quality Center) QuickTest Pro, LoadRunner, Open Source Robot and Selenium, Rational Enterprise Suite (Requisite Pro, ClearQuest, TestManager, Robot), JMeter, Bugzilla, Rational Quality Manager Suite, Soap UI

CRM: Salesforce.com

Learning/Education/Training: Learning Management System (LMS), Learning Tools Interoperability (LTI) protocols, WileyPLUS, Blackboard, Snapwiz

Databases: PL/SQL, SQL Server, MySQL, Hadoop

Languages: HTML, VB, C, JavaScript, PHP

Test and Defect Management: Rally, JIRA/GreenHopper, Quality Center, ClearQuest, TestLink

Configuration Management: Visual SourceSafe, Perforce, ClearCase

Project Management: MS Office Suite, MS Project, SharePoint, Primavera, Clarity, OpenOffice, OpenProject

EXPERIENCE:

Confidential

SQA Testing Manager (consultant)

Responsibilities:

  • The use of a standard Excel test case template
  • Test execution progress report using Excel with Test Execution and Defect Metrics
  • Daily email test result reporting to project stakeholders
  • End of test cycle test status report to upper management

Confidential, Hoboken, NJ

SQA Manager

Responsibilities:

  • Managed several large offshore SQA teams working on multiple projects at any given time - acquiring and allocating resources, scheduling, etc.
  • Managed SQA resources in both Somerset and Hoboken -- NJ sites
  • Reviewed and approved SQA Test Plan -- encompassing test strategy, resource allocation and SQA deliverables and milestones
  • Worked with Project Manager, Business Analysts and Technical Development team on fine tuning master project plan
  • Hired, trained and mentored SQA analysts for various projects
  • Provided guidance to SQA teams on writing test scenarios, cases, and scripts based on standard templates
  • Monitored test execution, issues, defects
  • Reviewed daily test reports and deliver my own weekly report to VP of Quality Assurance on test execution and bug metrics

Confidential, New York, NY

SQA Director

Responsibilities:

  • Rebuilt a SQA team that was lacking in satisfaction, confidence, experience and morale in transforming it into a healthy, efficient and productive SQA team
  • Reengineered/augmented testing framework inline with Agile-SCRUM development process
  • Created Test Automation Framework using QuickTest Professional (QTP) to support on-going testing effort for portals and ad serving platform components
  • Utilizing HP’s QuickTest Professional, automated testing for Publisher, SS Advertiser and Agency Trading Desk -- which reduced regression cycle down to 1 hour for each application -- saving approximately 200 hours of manual labor for each application, significantly decreasing time-to-production cycle
  • Developed home-grown tools to automate regression testing of Custom Direct Server (CDS - the main ad serving platform) saving hundreds of hours in manual labor
  • Administered JIRA and GreenHopper to implement work flows in line with application development and delivery process
  • Development test environment management plan in line with projects and testing needs

Confidential, Monmouth Junction, NJ

SQA Manager / Director

Responsibilities:

  • Reorganized SQA team in Gurgaon, India to be efficient in terms of effective, on-demand, timely testing and delivery
  • Collaborated with Product Management team in standardizing/tailoring Product Requirements Document (PRD) to better facilitate test plan creation
  • Acquired and implemented HP Quality Center and QTP functional testing tool
  • Improved communication with off-shore SQA team in India by implementing a SQA Portal using MS SharePoint Portal, thus creating a one-stop “dashboard” for all SQA projects and activities
  • Organized a SQA Knowledgebase on the portal for all SQA artifacts and “know-hows” to assist new hires in India as well as in the USA

Confidential, New Providence, NJ

SQA/Test Manager / PMO Support

Responsibilities:

  • Customized and implemented a client/project specific test management framework using IBM Rational tool suite
  • Built a 10-member SQA Team from the ground up - hired, trained and mentored
  • During End-to-End Integration Testing encompassing multiple stand-alone systems/partners, led a team of 20 testers that included VA Business Analysts and SMEs (Subject Matter Experts)
  • Developed and delivered the Defect Management Plan, Configuration Management Plan, Quality Control and Test Plan, Performance and End-to-End Integration Test Plan
  • Developed multi-vendor, multi-interface (HL-7, X.12 EDIs) End-to-End Integration testing framework based on business process flows utilizing a “Playbook” concept which allowed integration partners to seamlessly execute test scripts and document results
  • Developed proof of concept for Data Conversion and HL-7 Interface testing and ultimately, the framework for testing

Confidential, Wayne, NJ

SQA Manager

Responsibilities:

  • Tasked with building a SQA team (built from the ground up), while establishing SQA standards and practices
  • Created standard SQA templates for SQA Project Plan, Master Test Plan, detailed Functional, Integration, Beta and User Acceptance test plans
  • Created SQA Test Summary Reports, Quality Assessment metric, and Defect Trend Analysis chart.
  • Improved processes that achieved noticeable efficiencies in labor and equipment utilization; replaced random ad-hoc, chaotic testing with structured, systematic, formal test plan-based testing; created and standardized manual test case and script templates
  • Directed a geographically dispersed 15-person SQA team, including a team in Bangalore, India while testing and delivering a high profile network analysis/troubleshooting product
  • Supervised a project that automated Build Acceptance, Functional and Regression testing for the company’s flagship product utilizing Rational Enterprise suite of automation tools, thereby significantly reducing testing costs, and increasing productivity through higher testing throughput, testability/repeatability and accuracy

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