SUMMARY:

• System Availability and Performance Architect and Manager with over twenty three (23) years’ experience in Information Systems.
• Specializing in strategic data mining, planning and leading teams through full application life cycle end to end Business Process Service and Availability metrics via System Health monitoring.
• Established and manage a small QA and Development services company of 15 Technical QA engineers while acting as Principal ITSM engineer servicing clients. Management of employee career growth path, established 3 phase technical to relational interview process.
• Executive level communication of software and services sale using systematic and programmatic reuse of metrics that support Business Process end user Risk analysis and Mean Time to Resolution incident cost reduction strategies at the Service Desk. Gathered Data requirements for implementation of complex data relationship and relational flow dependency testing methods that carried through to Enterprise monitoring platforms, system hardware capacity planning, system hardware performance tuning, system performance requirements validation, data model validation and coverage, configuration management and software team management within software development lifecycle.
• Developed enterprise standards for programmatic Configuration Management risk assessments, Lead Performance Test Application processing level profiling metrics dependencies for production monitoring risk mitigation.
• Architected Data BI mining dependency Business Rule relationship to test data Business Process Flows.
• Established Triage Event management workflows and standardization across Business processing operational support teams summarized to Executive management teams. Experience integrating Key Performance Indicators (KPIs) for correlating Business and Infrastructure level knowledge in wireless applications, Business Intelligence, Service Desk call centers, manufacturing, healthcare, insurance, finance, media, telecommunications, oil and gas, government and e - commerce industries.

PRODUCTION MONITORING FOCUSED MANAGEMENT AND DEVELOPMENT METHODOLOGY:

• Full lifecycle Software Development process expert
• Data mining of Business Process and processing rule relationships for test and production data Business Process Flows predictive System Health validation.
• Executive level reporting and communication
• Mercury-Interactive Testing Automation tools expert
• Mercury Business Service Management integration expert
• Certified LoadRunner Load / Stress performance test expert and trainer
• Protocol based Functional test automation expert and trainer
• System Administration of J2EE, .Net, BAC, BSM, ALM environments
• Large enterprise system tuning and monitoring of data platforms to include conceptual to actual physical data models referential integrity checks.
• Established Cross Training Management via Mentoring employee career growth standards
• Successful implementation and company outsourcing of complex Business Data dependency benchmark performance testing. Modeling data and correlating to production monitoring metrics using Open Source and Commercial products on multiple platforms. Legacy systems, J2EE, .Net and SOA.
• Windows 95/98/NT/2K Ruby on Rails Oracle Apps
• IIS/LAMP Eclipse Siebel and SAP
• Wireless Sharepoint PeopleSoft
• Sun Solaris Open Source J.D. Edwards
• HP-UX FitNesse Trizetto FACETS
• IBM-AIX Informatica/ETL Websphere/Weblogic
• Sun OS WAP Peoplesoft
• IVR, Oracle, Oracle NCA, Siebel, PeopleSoft, WinSock, SOA, Web, SQL Server, Sybase, BI, ETL, COM/DCOM, Java, J2EE, MQ, DB2, EJB, TIBCO, Hyperion, SAP and Informatica.

RECENT PROFESSIONAL CLIENT EXPERIENCE:

Performance Test Architect/Engineer

Confidential, Bloomington, IL

Responsibilities:

• Involved in system monitoring upgrades and service pack implementations
• Designed Data dependency Business Rule relationships for iterative test run compatibility of Business Process Flows.
• Established a Business Intelligence data driven correlation plan for all enterprise applications for Operations and Business Risk Analysis.
• Business Process Data Flow Mapping and Correlation to Problem and Incident Event management for End to End Closed Loop Service Desk Triage Processing.
• Successful Diagnostics tuning of HP largest Diagnostic Availability and Performance monitoring and testing deployment.
• Bottleneck identification and resolution of Diagnostics deployment and setup for scalability of 30,000 plus monitored JVM instances.
• Successful RUM refactoring, plus migration path planning from vugen scripts and performance testing cycles.
• Designed and Implemented Open Source FitNesse integration with Quality Center
• Custom Sitescope JMS Console monitors for BPM agent machines
• Proactive OVO event refactoring from Reactive Service Manager Triage Incident tickets to automated Operations Management event rules
• Created a Continual Process Improvement Lifecycle for lower level monitoring metric refinements
• Performance Center correlated Business Process Flows and reuse as synthetic virtual users as production BSM Business Process Monitors
• Implemented a Workstation performance tool and process specific to Enterprise settings and deployment options using a set of Microsoft embedded tools
• Packet level network tracing for Business Process Data Flows
• Vsphere OS level monitoring of HOST and virtual machine deployments for complex production emulation load testing scenarios
• Relational and non-relational DB performance tuning and monitoring

Environment: ALM 11.X, BAC 8.05, BSM 9.XX, Diagnostics 9.XX, RUM, BPM, SLM, OMi, uCMDB, SM, BI, System Health/Sitescope, SOA, FitNesse, Websphere, Oracle, SQL Server, MQ JMS queues, Wireshark, Optier, BMC, Perfmon/”PLA and DB2.

Availability and Performance Test Architect

Confidential, Manhattan, NY

Responsibilities:

• Established a BPM script review process and agenda template for BPM vugen script developers.
• Built tutorials to train Performance Engineers to build custom views in MYBAC portals.
• Successful RUM migration from 8.04 to 8.06. Planning for 9.X conversion
• Custom Sitescope monitors to augment BPM agent machines System Health limitations in BAC 8.X and Siteminder SNMP traps
• Setup monitoring platform for Hadoop big data banking reporting engine.

Environment: Hadoop, BAC 8.0X, RUM, BPM, SLM, OMi, uCMDB, System Health/Sitescope, Websphere, Oracle, and Siteminder

HP Diagnostics Architect/Engineer

Confidential, Virgina

Responsibilities:

• Isolated BI application problematic method level memory leak and crash scenarios.
• Mentoring team on Alerting, JVM Instrumentation, Heap Walker and Profiling J2EE applications
• Refactored RUM probes and switch level capturing levels

Environment: Diagnostics 8.0X, BAC 8.0X, Sitescope, BPM, and RUM

Architect/Engineer

Confidential, Columbus, OH

Responsibilities:

• Designed Data dependency Business Rule relationships for iterative test run compatibility of Business Process Flows.
• Established a Peer Review process and agenda template for BPM vugen script developers.
• Built tutorials to train Performance Engineers to build custom views in uCMDB.
• Successful RUM POC, plus migration path planning
• Debugged and resolved the impact of a Diagnostics coloring HP recommendation change that impacted RUM display
• Custom Sitescope JMS Console monitors for BPM agent machines
• ETL validation on BI systems plus BI system monitoring.

Environment: LoadRunner 9.52, BAC 8.05, RUM, BPM, SLM, Omi, uCMDB, system Health/Sitescope, SOA, .Net, Web 2.0 scripting, Weblogic, Websphere, Oracle, SQL Server and MySQL.

QA Test Director/Automation Architect

Confidential, LA, CA

Responsibilities:

• Full Lifecycle technical automation planning and implementation for large international bank implementing the first Confidential .
• Designed Data dependency Business Rule relationships for iterative test run compatibility of Business Process Flows.
• Led on shore and off shore testing team of 100 plus members building and validating functional and performance testing requirements.
• Hardware benchmarks on multiple tier mainframe to desktop application integrations.
• Complex 7X24 testing cycles with mocked data for CA-7 and autosys system work flow daily, monthly, quarterly run cycles.
• Business Intelligence banking data discovery and test automation suite development to validate BI reporting and end user requirements.

Environment: Sharepoint, QTP 9.X and, QC, .Net, Tibco, Syncfusion, EDI, ETL, BI, LoadRunner 9.1, TestDirector 9.0, QuickTestPro, SOA, JUnit, Python, uCMDB, Service Manager, Sitescope, Microsoft Tools, VMWare, WSDL, Oracle, SQL Server, MQ Series, Syncsort, MVS, Autosys, CA-7, SAP, Websphere, Weblogic, IMS and VSAM.

QA Automation Architect

Confidential, Houston, TX

Responsibilities:

• Full Lifecycle technical automation planning and implementation for Fortune 100 oil and gas supplier.
• Led Agile Test Team transformation from manual to technical automation strategies for functional and performance testing requirements.
• Architect of Data dependency Business Rule relationship to test data Business Process Flows.
• Hardware benchmarks on Intel platform for a complex, highly customized .Net client application deployed on Citrix. Work encompassed Visual Studio 2005, .Net automation, complex data builds and dependencies with customized tools within Mercury’s open API framework.
• Benchmark and Baseline hardware requirement validation tests. Installed QTP .net, integrated Syncfusion .Net Libraries Custom Server with QTP and QC. Built tutorials to train Business Analysts on Impel.

Environment: Sharepoint, QTP 9.X and, QC, .Net, Tibco, Syncfusion, EDI, LoadRunner 9.1, TestDirector, QuickTestPro, SOA, FitNesses, JUnit, JMeter, Python, ANT, Sitescope, dynaTrace, Microsoft Tools, VMWare, WSDL, Ruby, C#, IronPython, IIS, Oracle, Nhibernate, SAP and Citrix.

QA Automation Architect

Confidential, Englewood, CO

Responsibilities:

• Data dependency Business Rule relationship to test data Business Process Flows. Developed and maintained environment builds, build and automation scripts, health care plan business cases, test configurations, transformed Quality Center test cases to automation solutions, installed system monitors, and trained test personnel, bottleneck identification and system tuning for 500-3000 concurrent users.
• Designed and implemented HIPPA validation rules in testing suite. ETL validation of Business Intelligence data mining reporting requirements.

Environment: LoadRunner, QTP, QC, SOA, HarvestCM, Sitescope, Oracle, Websphere, Facets, Citrix, Informatica, BI, Tibco, Weblogic, Websphere, Hyperion, ETL, Windows 2000 and UNIX