SUMMARY:

• Software Development Life Cycle (SDLC)
• Test Plans, Test Cases and Test Script
• Knowledge of Unix & Linux operating systems
• POS Business Applications
• Mobile applications
• Manual Testing: smoke, functional, integration, system, user acceptance, regression, performance, and usability testing, UAT
• Troubleshooting, Problem solving, workflow management and tracking bug reports
• Web - based application
• Client server and web- service application
• Test execution, defect tracking and management
• Front and backend
• Data Warehousing
• Database testing: Data Validation, Data Mapping, Data conversion, Data Analysis

TECHNICAL SKILLS:

Methodologies: Waterfall, RUP, Agile

Testing tools: SOAPUI, QTP, Selenium

Project management tools: MS project, SharePoint

Programming Language: Python, JavaScript

Testing management (Defect tracking) tools: HP ALM, JIRA, Confluence, Clarify, RTI, Bamboo

Statistical platform: SPSS, JMP

Database: MS SQL Server, Oracle SQL pro, DB2, Oracle

PROFESSIONAL EXPERIENCE:

Manual Technical Analyst

Confidential, Cincinnati, OH

Responsibilities:

• Test the dealer management system /DMS products and solutions as per users request
• Receive inbound client inquiries via phone, web chat, e-mail, and online ticket
• Create case logs, record information, establish resolution time, follow up on issues, and escalate complex issues
• Identify defects from cases and document detailed steps on how to replicating the issue
• Perform extensive manual testing to troubleshoot systems integration, GUI, Compatibility and functionality
• Assess issues and establish a course of action to guide the user to timely resolution of inquiry
• Work with executive coach to identify process workflow gaps and create solutions that drive dealership efficiency
• Analysis business requirements in order to validate errors and defects
• Submit requests for product changes / PCR and other custom programming updates
• Use tools like clarify, Agent, hipchat and Mantis to manage the troubleshooting steps
• Work in a team environment and assist team members on various issues
• Provide ad hoc test

Manual QA Analyst

Confidential, Cincinnati, OH

Responsibilities:

• Analyzed requirements, enhancement and functions of the self-checkout system
• Created usable manual test scenarios and test cases within agile environment
• Utilized use cases, operation guides and training materials to create multiple valid and flawless test cases.
• Worked on function of the system such as UI, transaction, Item, Payment, Loyalty, Interventions, Roles and Permissions.
• Understand the Toshiba system for test case writing and defect logging.
• Perform manual testing - primarily Smoke, Integration, Functional, Regression, GUI, Database, Black Box
• Validated functions of the self-checkout lanes operated by IBM 4690 system
• Used hardware like Mobile device, Self-checkout lanes and Pay station
• Comprehend functions of related POS key initiatives like Advantage checkout, Click List and Scan, bag, go
• Participated in daily standup meetings and communicate drawbacks, challenges and daily assignments
• Conducted smoke tests and accurately record test execution time, perform Ad-hoc testing in the lab and on site.
• Track and document defects with clear information, steps to recreate and extracts using JIRA.
• Consolidate metrics of possible and valid scenarios, requirement and test case
• Researched and analyzed certain concepts and functions of the system and concerns and needs of the business team.
• Responsible for tracking environmental versions and updating the manual QA team with version’s details.
• Used QC (Application Lifecycle Management 12.5) for test case management
• Validated data, functions and configurations in DB2 database using SQL queries
• Collaborated with project manager, business team, QA lead and QA team.
• Managed test coverage based on risk analysis, functionality of the system and other supporting documents.

QA Analyst

Confidential, Mooresville, NC

Responsibilities:

• Interacted with business analysts, developers and product owner to test according to the rapid changes in requirements.
• Participated in the sprint planning session to acquire knowledge from the business analysts and subject matter experts.
• Reviewed the acceptance criteria to create the test cases using JIRA.
• Coordinate with QA team members, business analysts and developers to provide feedback and implement changes if required.
• Provided daily status updates in agile scrum meetings.
• Prepared test data for various levels of testing including environments and services
• Performed manual testing Smoke, System, Functional, Integration, Regression and UAT testing to ensure that applications are working
• Reported and managed Defects in MS Team Foundation Server by assigning Defects to developer that are encountered during the manual testing phase.
• Preparing Test Scenarios & Test Cases and performing Manual Testing of the application

Software Test Analyst

Confidential, Minneapolis, MN

Responsibilities:

• Worked in agile environment, daily scrum meetings, burn-down charts, task weighting, pair programming, refactoring, presentations and review.
• Experience in Manual Testing on web-based application.
• Developed and executed test cases for functional, integration, regression, backend, performance and system testing for initial implementation, all break/fix and enhancement changes to the POS System.
• Performed manual testing in all different Internet browsers (IE6/7, FireFox2/3, and Safari).
• Organized and coordinated with the offshore QA team for all testing environment.
• Exporting and importing data into ORACLE Tables to perform database testing.
• Experience in using Soap UI to successfully test the web service(s) deployed to various application servers and get responses back.
• Conducted Parameterization to data tables using QTP
• Involved in testing of GUI by inserting checkpoints in QTP scripts for single or multiple objects and text.
• Provided support for Unit and UAT testing as required for the application or any other assigned application.
• Used ALM Quality Center for defect tracking, reporting and communicating between developers, product support and test team members.
• Designed, documented, built user interfaces for, and constructed queries for large-scale databases in both Microsoft Access and SQL Server
• Created Test plan & Script, Defect Management Templates; Created Initial test plan and developed test cases and test scripts manually.