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Test Manager - Onsite Resume

SUMMARY:

  • 14 years of IT experience with more than 6 years of Project Management.
  • Well versed with the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
  • Managed onsite and offshore QA Manual & Automation teams.
  • QA Manager with a proven/track record of delivery, strong strategic vision and demonstrated ability to inspire/mentor QA teams.
  • Provide visibility to team impediments/risks and helps eliminate them.
  • Coaches and mentors team members and provide constructive performance feedback.
  • Working with stakeholders / business users to prioritize the requirements.
  • Expertise in System Requirement Analysis, GUI Testing, Smoke testing, functional testing, Integration Testing, Regression Testing, User Acceptance testing, Compatibility testing, and System testing.
  • Proficient in Domains like Retail, Health Care, Travel & Hospitality.
  • Expertise in Health Care Testing, Mainframe testing and Ecommerce testing.
  • Expertise in Effort Estimations, Forecasting and Resource Loading.
  • Experience working in Agile Methodology.
  • Extensively involved in Defect Triages, Defect Reporting and Defect tracking process - using Quality Center (HP ALM - QC).
  • Expertise in writing Test Plans, Test cases, executing test cases, generating defect reports in Quality Center (HP ALM - QC).
  • Experience in responding to RFP’s which are related to Health Care, Ecommerce and Mainframe Testing
  • Result oriented, committed and hard working with a quest to learn new technologies and undertake challenging tasks.
  • Good communication, interpersonal, problem solving and managerial skills with the ability to establish good working relationships.
  • Experience in conducting interviews and screening of profiles at the organizational level.
  • Experience in capacity planning, program management.

PROFESSIONAL EXPERIENCE:

Confidential

Test Manager - Onsite

Technology & Tools used: HP ALM, JIRA, MS Office.

Responsibilities:

  • Single QA point of contact for the company leadership and cross-functional teams. Teams including other vendors.
  • Manage a team of 40+ onsite and offshore combined.
  • Brought in maturity to the existing QA Process. Socialized and mandated the use of HP ALM for all phases of STLC including requirements
  • Daily and Weekly status reporting to the respective stakeholders on the health of the project.
  • Own RACI Matrix, test plans and documentation that communicates the standards and procedures of QA teams.
  • Accountable for the quality of test services during all stages of SDLC.
  • Demonstrate ability to meet project target dates; initiative, willingness and flexibility.
  • Participate in working sessions related to Requirement gathering with the business users.
  • Analyze business use cases and technical design specifications to create goals, test strategies, test cases and test scenarios.
  • Actively participate in all phases of testing lifecycle (Test Planning, Test Analysis and Design, Data Set up, Test implementation, Evaluating, documentation, Test Closure Activities)..
  • Involve in Pre Prod and Production activities,
  • Conduct Lessons Learnt sessions from the past releases and take the actions items into the future release.

Confidential

Test Manager - Onsite

Technology & Tools used: FACETS, HP ALM, MS Office.

Responsibilities:

  • Single QA point of contact for the company leadership and cross-functional teams. Teams including other vendors.
  • Grew the QA Team from 8 to 18 with a year.
  • Solely responsible for putting in a QA Process. Proposed HP Tools for better Test Management and successfully implemented HP ALM. Also serve as QC Admin.
  • Manage onsite and offshore QA teams.
  • Status reporting to the respective stake holders on the health of the project.
  • Own RACI Matrix, test plans and documentation that communicates the standards and procedures of QA teams.
  • Accountable for the quality of test services during all stages of SDLC.
  • Demonstrate ability to meet project target dates; initiative, willingness and flexibility.
  • Participate in working sessions related to Requirement gathering with the business users.
  • Analyze business use cases and technical design specifications to create goals, test strategies, test cases and test scenarios.
  • Actively participate in all phases of testing lifecycle (Test Planning, Test Analysis and Design, Data Set up, Test implementation, Evaluating, documentation, Test Closure Activities).
  • Recommend in house best practices like Application Quality Index (AQI) to ensure that the quality of the code that gets deployed meets the industry standards.
  • Involve in production deployments, supporting the overall team to ensure that the new code is deployed and tested.
  • Conduct Lessons Learnt sessions from the past releases and take the actions items into the future release.

Confidential

Test Manager - Onsite

Technology & Tools used: Java, Oracle10G, Tibco, Quality Center 10.0, Windows 7, C#, Selenium, MS Office.

Responsibilities:

  • Single QA point of contact for the company leadership and cross-functional teams
  • Manage onsite and offshore QA teams.
  • Status reporting to the respective stakeholders on the health of the project.
  • Own RACI Matrix, test plans and documentation that communicates the standards and procedures of QA teams.
  • Accountable for the quality of test services during all stages of SDLC.
  • Demonstrate ability to meet project target dates; initiative, willingness and flexibility.
  • Participate in Requirement gathering sessions with the business users from the vision document to the functional specification documentation.
  • Analyze business use cases and technical design specifications to create goals, test strategies, test cases and test scenarios.
  • Actively participate in all phases of testing lifecycle (Test Planning, Test Analysis and Design, Data Set up, Test implementation, Evaluating, documentation, Test Closure Activities).
  • Participate in CAB Meetings to analyze and approve or disapprove the change requests and Enhancements.
  • Usage of in house automation tools built in Selenium.
  • Recommend in house best practices like Application Quality Index (AQI) to ensure that the quality of the code that gets deployed meets the industry standards.
  • Involve in production deployments, supporting the overall team to ensure that the new code is deployed and tested.
  • Conduct Lessons Learnt sessions from the past releases and take the actions items into the future release.

Confidential

Test Manager - Onsite

Technology & Tools used: Mainframe, SAP, QC & QTP

Responsibilities:

  • QA point of contact for the company leadership and cross-functional teams.
  • Managed onsite and offshore QA teams.
  • Involved in effort estimations
  • Owned test plans and documentation that communicates the standards and procedures of QA teams.
  • Participated in System Test workshop meetings to define the Regression test inventory
  • Provided consultation to the client on automating the repetitive testing tasks and using offshore capabilities to run automation regression tests.
  • Participated in daily project status meetings to report the status of onsite and offshore testing to the project management and report any issues or road blocks that both the onsite and offshore testing teams faced.
  • Participated in weekly conference call with the offshore team to discuss the offshore testing progress, review the remaining work for the release, discuss any issues or road blocks the offshore team faces and resolution for them and compare the remaining work against the remaining time and raise a red flag with the project management if the offshore team will not be able to meet the deadline.
  • Created business functionality test cases and constructing expected results
  • Held nightly meetings with the offshore team to communicate the tasks for their day and answers any questions.
  • Reviewed the change requests and enhancements and analyze the impact on our testing schedule.
  • Tracked time spent by offshore resources on project execution for reporting and analysis.
  • Prepared weekly and monthly reports and prepare metrics, such as, defect density, resource utilization, and defect leakage to measure the process effectiveness.
  • Participated in process improvement initiatives to continuously improve the onsite-offshore process, communication between teams in two different geographies, decrease testing time by making use of automation tools. Evaluate new tools as part of the process improvement team

Confidential

QA Lead - Senior Associate - Offshore

Technology & Tools used: Mainframe, QC

Responsibilities:

  • Participated in weekly conference call with the onsite team to discuss the offshore testing progress, review the remaining work for the release, discuss any issues or road blocks the offshore team faces and resolution for them and compare the remaining work against the remaining time and raise a red flag with the project management if the offshore team will not be able to meet the deadline.
  • Knowledge transfer from the onsite team.
  • Status reporting to the Project Management
  • Prepared the daily task list for the offshore team.

Confidential

QA Lead - Senior Associate - Onsite

Technology & Tools used: Mainframe, QC

Responsibilities:

  • Performed the role of an onsite coordinator.
  • Lead an offshore team and managed an onsite team.
  • Involved in estimation, resource loading, preparation of test plan and test strategy.
  • Knowledge transfer to offshore team.
  • Prepare and Review test cases.
  • Maintenance activities in QC.
  • Issue resolution for the offshore by interacting with the SME’s at onsite.
  • Test data set up and test execution.
  • Status reporting to the management.

Confidential

QA Lead - Senior Associate/Associate - Offshore

Technology & Tools used: Mainframe, QC

Responsibilities:

  • Lead a team of close to180 members.
  • Involved in preparing estimation and proposal for various mainframe-testing projects.
  • Involved in responding to RFP’s
  • Involved in preparing Resource Loading Plan for various mainframe-testing projects.
  • Involved in preparing test plan and test strategy for various mainframe projects.
  • Involved in training the team members in various mainframe technologies.
  • Involved in preparing the training and certification material for Confidential

Confidential

QA Lead - Associate - Offshore

Technology & Tools used: Mainframe, QC, DB2 Fileaid,

Responsibilities:

  • Lead a team of close to 9 members.
  • Requirement Analysis.
  • Participated in onsite calls.
  • Knowledge Transfer to the team
  • Prepared & reviewed test cases
  • Issue resolution for the offshore by interacting with the onsite.
  • Status reporting

Confidential, Charlotte, NC

QA Onsite Lead - Test Engineer - Onsite

Technology & Tools used: Winrunner, Test Director

Responsibilities:

  • Performed the role of an onsite coordinator
  • Lead a team of 5 members.
  • Requirement Analysis.
  • Knowledge Transfer to the team
  • Prepared & reviewed test cases
  • Test Data set up and execution
  • Status reporting

Confidential, Nevada

Test Engineer - Offshore

Technology & Tools used: Winrunner, Test Director, CICS Screens

Responsibilities:

  • Performed Automated testing using Mercury Interactive Winrunner
  • Integrated Test Director and Winrunner to run the scripts
  • Prepared Test Scenarios and Test Data

Confidential

Test Engineer - Offshore

Technology & Tools used: CICS Screens, DB2, Startool, Online and Batch Testing

Responsibilities:

  • Creating JCL’s for Batch Testing
  • Manual Testing along with Database Validation
  • Test Data Set up
  • Prepare and review test cases

Confidential

Test Engineer - Offshore

Technology & Tools used: Windows Based Application & SQL

Responsibilities:

  • Test Execution
  • Prepare and Review test cases

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