SUMMARY:

• I have 10 years of IT experience and 10 years of Software QA experience which also includes 3+ years of working with automation testing (3 years Selenium IDE, 1 year Selenium Webdriver library maintenance, 3 months reverse engineering Ruby/Webdriver framework).
• I currently work at a mid sized company assisting with the roll out of a new QA department.
• The current position requires flexibility to switch between several large projects and lead an offshore QA Team.
• I enjoy learning how complex systems are interconnected and experimenting with technology.

TECHNICAL SKILLS:

Methodologies: Scrum, Agile, Waterfall, Software Development Lifecycle, Release Mgmt.

Software: Git, MySQL, Jira, Linux, Ruby, Selenium (IDE & Webdriver), Rspec HTML, JAVA, CSS, WordPress. MediaWiki, Rubymine, Jenkins, JSON, XML, Sharepoint

Microsoft: 2K/XP/W7/W10 Desktop & 2K Server; Office Word, Excel, Outlook

Licenses: FCC Amateur Radio License (Extra Class), AG4ZX

Certifications: ISTQB Certified Tester, Foundation Level (CTFL)

CompTIA: A+, Network+

MCP: Windows 2000 Professional

PROFESSIONAL EXPERIENCE:

Software QA Engineer

Confidential, Columbia, SC

Responsibilities:

• Lead testing effort on customized GuideWire platform with 9 offshore QA team members which includes 6 manual testers and 3 automation engineers.
• Working on multiple Guidewire InsuranceSuite projects simultaneously including Claims Center, Policy Center and Integrations.
• Review & validate test matrix, test plans and test scenarios produced by QA department and provide feedback and gap analysis.
• Prepare test result reports for QA Management.
• Lead Defect Triage Meetings to eliminate duplicate defects and improve quality of defect reporting.
• Configure and load the testing Environment with latest Development builds.
• Currently evaluating Test Automation framework submitted by offshore automation team.

Software QA Engineer

Confidential, Richmond, VA

Responsibilities:

• SaaS, Claims / Matter Management Legacy System LAMP 38 individual customer sites for insurance, government, and hospitals, New Platform RAMP 3 insurance customers. Lead QA on development of new platform. Lead QA on converting customers from old platform to new platform.
• Lead QA for product planning meetings to provide QA perspective on potential impacts to system usability and consistency.
• Lead QA for task estimation for grooming (points) and planning (hours).
• Embedded with developers for highest productivity and efficient defect resolution.
• Setup test environments by loading code, copying down fresh data from production mirror and applying manual changes to server and client configuration files.
• Lead QA across multiple projects. Mentor and assist junior QA staff on best testing practices, standards, and methodology. Assisted junior QA in breaking down large projects into manageable tasks for testing through the use of truth charts, flow diagrams, traceability matrices and test plans.
• Superior documentation skills to inform business users and management of the status concerning project testing.
• Prepared documentation using Test Design and Coverage Analysis and Test Plans outlining the scope of testing using Test Cases and Requirements analysis.
• Identify areas of risk in the product to management and development to prevent potential production bugs as well as areas of the code that continuously cause problems and need to be addressed.
• Perform manual and automation testing against a web - based software as a service (SAAS) platform.
• Create, maintain, and execute automation using Selenium IDE to perform website navigation error checking against Perl legacy system.
• Run automation execution using Selenium Web driver, Ruby and Rspec against next generation ruby platform.
• Update and maintenance of automation library
• Perform weekly release management which includes release candidate package creation and Git repository maintenance.
• Update Wiki for QA Dept. to reflect procedures and testing notes.
• Develop Sql queries to validate website financial calculations.
• During pre-automation investigation period learned how to program in Ruby, setup a working Selenium Web driver example and dug into Page Object framework.
• Reverse engineered the demo automation framework to fix broken tests and add new functionality for new screens.

Software QA Analyst

Confidential, Charlottesville, VA

Responsibilities:

• Design, implement and maintain test plans for on-demand Digital Publishing products.
• Detailed oriented functional testing of backend web content which includes XML/XSLT transformation & SQL queries to verify data integrity.
• Testing and documentation of in-house XML loading tools based in a .Net environment.
• Ran automation using Selenium.

Software & Network Analyst

Confidential, Charlottesville, VA

Responsibilities:

• Derived test requirements from specification documents.
• Performed GAP analysis on test cases for Next Generation platform.
• Designed, maintained & executed manual test plans.
• Entered defect reports into Test Track Pro.
• Assisted in maintenance of Electronic Gaming Machines.
• Working knowledge of Agile & Waterfall Software Development methodologies.

Network Analyst

Confidential

Responsibilities:

• Build & Maintain PC’s
• Troubleshoot Casino Server/Player Terminal communication issues
• Monitor and respond to network connectivity outages