OBJECTIVE:

Seeking a growth - oriented and responsible career in Software Testing, Maintenance and/or Production Support

SUMMARY:

• 10 + years in QA/testing with Web Services/Web Applications, Web Portal/ E-mail/Webmail, ETL/Data Warehouse, TelePresence/VoIP, IVR and Telecom Provisioning/Billing Applications
• Several years of software development experience with Java, C++ and C
• Trained in load and performance testing using QTP, Load Runner and CCNA.

TECHNICAL SKILLS:

Systems/Applications: Tele Conferencing, Network Performance Management, Telepresence, Internet Messaging Applucations, Web Services, ETL, Soft Switches, Media Servers, Web & Email and other Technologies JBoss, XML, SOAP, REST, CORBA, MQ, HTTP/HTTPS, POP3, SMTP, IMAP and LDAP Directory

Technologies: JBoss, XML, SOAP, REST, CORBA, MQ, HTTP/HTTPS, POP3, SMTP, IMAP and LDAP Directory, Java, C++/C. Perl, Doors Requirements Analysis, Agile/SCRUM process, SIP, H3233, SNMP MIBDatabases Oracle, Oracle SQLDeveloper, Stored Procedures, MySql, Vertica, Toad, Informix Esql, Report Writer, JDBC/ODBC

Tools: HP Quality Center, Bugzilla, Jira, QTP, Silk and Load Runner. Test Automation tools such as Postman, SoapUI, TestGen4Web, and JMeter. Mercury Interactive Test Director, Syntrillium Cool Edit Pro audio editor, Inet Spectra SS7 tester, HP Openview and Advent Net

Platforms/IDEs: Redhat Linux, Sun OS/Solaris, HPUX, Linux, Xwindows/Openlook, Windows 2000, NT. Familiar with Eclipse, Weblogic WorkshopVisual Caf and Visual C++

Other Tools: SVN, CVS, Clear Case and Sublime Source Code Management systems, DDTS MR Tracking system, QDI quick document interface, Agile project/management and test tools

WORK EXPERIENCE:

Confidential, Middletown, NJ

Software QA Engineer

Responsibilities:

• Responsibilities included Confidential all phases of Agile Scrum and SDLC starting from Requirement and Design review participation, writing and conducting reviews of test plans, executing of test cases, defect creations/tracking, and test execution status reporting while participating in Failover and Integration execution and weekly release deployment in QA and IT environments.
• Was the primary scrum and end to end tester for the Online Corporate Provisioning (OCP) application and associated restful web services that was used to create and manage corporate customer accounts for Confidential & Confidential Teleconferencing Service.
• The provisioning of corporate account data contains billing options, billing locations, services, features, account codes etc. to be used by the Reservation and Registration systems (CSMS, IRES), Conference Call Processing and the Confidential & Confidential Teleconference Billing Systems.
• Conducted OCP testing of WebEx VOC support, Microsoft Lync Integration and the Executive TeleConference Service to provide Executive-class reserved audio conferences as an extension of the existing Global IPTC Corporate Audio infrastructure.

Environment: included, Web services, Postman, Soap UI, JBOSS, BEA Web Logic Server 8.1, Solaris, Shell scripts, SQL Query, PL/SQL stored procedures, Oracle 10g, Sybase, HP Quality Center and SCME (Defect Tracking Tool)

Confidential, Middletown, NJ

Software QA Engineer

Responsibilities:

• Responsibilities included Confidential all phases of SDLC while participating in Integration, Regression, User Acceptance and Production deployment/verification/monitoring of quarterly and monthly releases.
• Conferred with System engineering and development engineering to resolve problems related to specifications and associated design issues/procedures.
• Participated in Data Migration, troubleshooting of integrated systems (Network Topology, PM KPI/Counter Collector, Correlation Engine, Alert Processor, Business Reports) for PMOSS Mobility.
• Tested LTE network path elements from Ericsson, Alcatel Lucent (MSN/SIAD routers), CISCO (MSN/SIAD routers) for performance measurement of Memory, CPU, Interface, QoS via SNMP polling of NEs or through the ALU SAM EMS and CISCO MWTM/ANA EMS.
• Used technologies such as Soap/Rest based Web Services, Soap UI, DataStage, Teradata, Redhat Linux, Sun Solaris, Rational Requisite Pro, HP Quality Center, Confidential & Confidential Propriety /Vendor (Cisco, Alcatel Lucent, Aircom) specific EMS/NMS and Gambit Mimic Simulator (Performance Testing).

Confidential, Matawan, NJ

Software/QA Engineer

Responsibilities:

• Responsibilities include writing test plans, executing test cases, defect creations and tracking, test execution status reporting.
• Integration tested Service Delivery platform web services API interfaces with external systems and the resulting MySql database provisioning and feed file generation by setting up test environment virtual servers with RedHat Linux, SSh, Jboss and Mysql and other application interfaces. Analyzed webservice response xml for soap/wdsl and interface spec validation.
• Integration tested adhocTP conferencing features using OCAAS based session manager B2B UA and Service Delivery platform Web Services and Voice XML/Prophecy based IVR interfaces by setting up test environment virtual servers with RedHat Linux, SSh, Jboss and Mysql.
• Developed load and performance test specifications, load tested and analyzed the performance of the CDR collection application and its impact on the TelePresence network and call manager/call switching devices.
• Conducted UAT for several releases of Glow Point Conference Scheduling Portal with Conference room Interoperability (Telepresence or Video and Cisco and non-Cisco), Business to Business and Inter Exchange based scheduling features.
• Performed IVR conference setup and SIP call flow testing with real and virtual Tele Presence rooms to support multi-stage and single-stage dialing, conference bridge allocation algorithms and analyzed the resulting wireshark traces.

Confidential, Philadelphia, PA

Product Development Engineer

Responsibilities:

• Tested Struts/Spring based Password Generation/User Migration portal application for Adelphia and Time Warner user migration and worked on the next generation Insight Patriot and Alameda User Migration Portal development with Rest based Web Service interfaces/JAXB/XML, LDAP directory, Hibernate/ Jdbc and Mysql.
• Maintained with enhancements to Struts/Spring/JBoss based Customer Care Web application that provides web interface to Customer Care Agents to monitor and control the Anti-Abuse aspects of the Messaging Service.
• Researched tools such as TestMaster/Selenium/CA Wily to analyze Zimbra EMail service usage, and performance.
• Participated in the performance testing of OSM Notification application using of Apache JMeter test tool and in Customer Care problem resolution of Confidential Webmail application.

Confidential, Middletown, NJ

Software engineer

Responsibilities:

• Developed and tested the Web Services Applications to provide Service Delivery SOAP/XML/HTTPS Request Response methods to access data from Customer Services Provisioning database. Used Weblogic workshop 8.1, BVOIP WDSL and developed the Bvoip Façade Session Beans, Context Classes and DAO classes using the common libraries for Security, Connection and Exception handling.
• Conducted data transaction application API testing supporting the interface between DBOR, UIS and Ruby systems.
• These applications provide the inventory information for Confidential & Confidential services through a WEB based XML interface