SUMMARY:

• Multi - skilled QA automation lead with career history in agile and devOps practices with progressive experience across various technologies in fast paced Retail and telecom industry.
• Solid experience designing and building QA frameworks from scratch to test regression, functional and load aspects of application using open source frameworks.
• Core skills are developing test strategies, test planning, test coverage, process improvements, test metrics, test scripts for projects as well as regression, hire and mentor new talents.
• Demonstrated excellent problem-solving and leadership abilities in the recent years and seeking advancement for a role as a QA Manager / BA Manager.

TECHNICAL SKILLS:

Testing Frameworks: TestNG, Cucumber, Rest Assured (for JSON REST APIs), Selenium web driver

Testing Tools: UFT/ QTP, SOAPUI, device Anywhere, TQ Countdown, Perfecto Mobile, QC, Jira

Scripting: VB, Groovy(for XML REST APIs),Shell

DB: Oracle, MySQL, Mongo dB, Cassandra

Programming Languages: Java

CI tools: Jenkins

Cloud: Extensive usage of Amazon EC2,EBS and exposure to all major services

Testing Techniques: API Testing, Backend Testing, Web Application Testing, Set top Box Testing, Mobile Application Testing.

PROFESSIONAL EXPERIENCE:

QA ARCHITECT & DEVOPS QA LEAD

Confidential

Responsibilities:

• Architect, technical lead and developer for programming services that tests web services with complex orchestrations using open source tools, offering testing as a service in an integrated self-sufficient internal platform.
• Functional, Regression as well load test APIs that are key to Confidential sales worth 25 Billion net dollars.
• One solution to key aspects of testing of APIs- Regression, Functional, Load aspects. Fast paced test execution with 5000 tests run in 3 hrs.
• Test Planning - Resource, strategy, processes in high agile environment developing mission critical, front facing applications.
• Innovation - Contribute to initiatives on processes to improve automation as QA evolves.
• DevOps and Agile - Highly focused on shift left development.
• Maintains and provides key metrics and indicators to decide functional sign off for a project as well as go for the enterprise wide release.
• Recruit, Lead and mentor offshore/onshore QA Engineers and manual testers .Technically managed workforce of 10 quality personnel.
• Work with Management, Development, BA and Business teams to understand, prioritize the needs and manage risks for successful delivery with high quality. Define and reinforce automation development processes.
• Manage Regression and deliver multiple projects every cycle with less/no critical issues in the field. Perform trouble ticket analysis to measure performance index for benchmarking. This exercise will help fine tune automation as well as increase the level of quality in the process and the product.
• Participate in design discussion with development to kick start automation at much earlier stages to support DevOps culture.
• Provide design suggestions to the team before test development begins as well as conduct code reviews periodically to make sure script adheres to best practices.

QA AUTOMATION DEVELOPER

Confidential

Responsibilities:

• Develop and deploy automation scripts for functional and regression testing on Verizon point of sales front end applications that generates 15 Billion net dollars.
• Implement a Hybrid automation framework using UFT tool as well as selenium web driver. 8000 unique manual tests converted to automation scripts over a period of two years. (includes database and functional tests)
• Ensure test coverage across modules. Review existing test cases and make require test script changes as the application changes.
• Coach new team members and conduct script review with the peers before the script is merged to main branch
• Gained considerable experience at developing e2e automation solution for web services and web based applications using open source tools.
• Create and analyze defects to have deeper understanding of entire ecosystem.
• Solved test data pain points resulting in better execution and pass percentages. Data being the key to any test, this work, was highly appreciated by the management

QA LEAD

Confidential

Responsibilities:

• Develop and deploy automation scripts to regression test Verizon CPNI Significant Account changes ( Confidential ) notifications to comply with legal and Federal Communications Commission (FCC). This project was critical to management since issues in Confidential can lead to legal complications. Used hybrid automation test framework for Confidential regression scenarios using QTP/UFT. Reliable framework was built over a period of 4 months.
• Total tests automated - 500
• Technically lead a team of 4 onshore and offshore testers.

QA CONSULTANT

Confidential

Responsibilities:

• Test and certify applications on IOS and Android mobile devices using Device Anywhere tool. Application UI had a different layout and there was lot of challenges involved in the space with the UI elements.
• Test and certify Verizon FIOS TV - MOT and Cisco set top applications using manual test techniques. This was Fiber Optic based one of a kind STB and anything missed would impact customer in the field.Gained lot of testing nuances from this space.
• Test and certify the functionality of IVR ordering call flow mechanism and Mobile Ordering applications using manual test techniques and internal tools.
• Report defects and track them to closure. Notify stake holders on current status of the project periodically.

SENIOR ANALAYST QA

Confidential

Responsibilities:

• Develop an internal tool that renders on web as well as Blackberry mobile for executives to access projects metrics on the go

PROJECT ENGINEER

Confidential

Responsibilities:

• Learnt fundamentals of testing- SDLC / STLC, Test Coverage, Requirements Gathering, Functional, GUI, Language, Integration, User Acceptance, Regression, Smoke, Ad-hoc, Boundary value testing.
• Develop test cases, manually test the AUT and create defects.
• Participate in test planning
• Exposed to automation tools.
• Engaged as a team player in developing end to end Automation scripts using WinRunner and QTP tools to test all drivers and installers .500 functional tests automated in a year.