CAREER OBJECTIVE:

Over 6 years of experience in the Software Testing & Quality Assurance arena as QA/Manual Tester & Software Test Engineer; performing both Manual and Automated Testing throughout phases of Software Development Life Cycle (SDLC) for Web, Client Server & Mobile applications. I’m currently seeking an opportunity to apply my years of professional experience bringing quality to projects.

SUMMARY:

• Experienced & deep knowledge of all Software Development Life Cycle (SDLC) phases, creating & maintaining of QA Artifacts in various development environments - Agile/Scrum, XP & Iterative
• Competent in designing and maintaining Manual Test Cases & Automated Test Scripts using JAZZ, HP Quality Center (QC)/ALM & HP QuickTest Professional (QTP)/UFT, Eclipse Selenium
• Skilled in performing Integration, Regression, Smoke, Negative, End-to-End and UAT Testing
• Well-versed in writing & executing Test Cases, UAT Scenarios, Test Plans & Requirements Traceability Matrix from Project Artifacts such as Project Charter/Plan, Use Case, UML, TRD
• Advanced knowledge of commonly used QA concepts, practices, and procedures
• Hands-on experience on JAZZ, Siebel, SOAP-UI, SQL Developers and HP Quality Center (QC)/ALM modules from writing Requirements & Test Cases, Data Reporting, import/export in/from Excel & Word, and coordinating Defect Triage Call meetings
• Ability to define Test Cases and Scripts based on documented testing requirements and Test Plans
• Strong skills in writing SQL queries by using Inner, Outer, Left, Right Joins, Nested/Sub Queries, etc
• Proficient testing large-scale Web projects including intra-departmental communication and collaboration
• Experienced in logging and tracking Software Defects & Service Change Requests ( SCR )/ Features and tracking the resolution throughout Bug Life Cycle (BLC)
• Excellent knowledge of performing Backend Testing by writing Structured Query Language (SQL) queries
• Ability to communicate with internal clients & teams to prototype, refine, test and debug applications
• Have strong interpersonal skills, effective analytical and problem isolation skills and the ability to work both individually and in a team environment
• Proactive and strong communication skills conveying message to technical/non-technical members
• Motivated for success and able to work independently as a manager while functioning as a team player

TECHNICAL & SOFTWARE TESTING TOOLS:

OS & Languages: Windows XP/7/8, MacOS/Apple, VBScript, HTML, CSS, RoR XHTML, SQL, J2EE, C++, Java, JavaScript, SQL, Groovy

QA/Testing Tool: HP Quality Center (QC)/ALM, Jira, Zephyr, Agile AcceleratorHP QuickTest Professional (QTP)/UFT, Appium, SeeTest

Network Protocol & Database: TCP/IP, Telnet, HTTP, FTP, Oracle, SQL Developer, SQL*Plus

Microsoft Tools: Office Suite, Visio, Outlook, Project, SharePoint, Skype

Cross Browsing Testing: Internet Explorer, Firefox, Safari, Opera, Chrome, BrowserStack

Development/Testing Process: SDLC, PLC, SRLC, BLC, STLC, Agile/Scrum, Iterative, Waterfall

PROFESSIONAL EXPERIENCE:

Automation Engineer

Confidential, MD

Responsibilities:

• Worked with cross functional & offshore teams on multiple projects Pre-Check and TWIC production issues
• Reviewed Business Requirements and Design Specifications to ensure business requirements are clear, consistent and testable in accordance with Test Plan
• Converted requirements to Test Cases within JAZZ and carried testing activities based on Test Plan for simultaneous projects - Pre-Check and TWIC
• Worked very closely with Dev in Defect identification, reporting & resolution through JAZZ
• Designed Regression Tests using JAZZ from bulk Manual Test Cases to improve test effort and operational efficiency
• Designed Test Scripts using Excel selecting candidates from bulk Test Cases to improve test effort
• Accurately identified and prioritized defect reports based on Priority & Severity upon discussion with Leads
• Performed Functional Testing across multiple environment SIT & Pre-Prod using SOAP-UI, Siebel, JAZZ and SQL Developer
• Ensured testing activities allowed applications to meet business requirements and systems goals and fulfilled end-user requirements by performing Functional, Regression and Smoke Testing
• Created Scripts for verification and validation of Pre-Check and TWIC web applications
• Assisted Test Lead to plan, coordinate, and monitor project levels of functionality & performance, activities to ensure project completion for Manual Testing
• Analyzed requirements in querying SQL statements according to Data Maps and Data Transformation rules
• Communicated efficiently with developers and other teams in updating and timelines on Defects resolutions

Software Test Engineer

Confidential, MO

Responsibilities:

• Reviewed & analyzed Use Case, User Stories, TRD and BRD to design Test Cases and Test Scripts using HP Quality Center (QC)/ALM modules and HP QuickTest Professional (QTP)/UFT
• Designed and executed Manual Test Cases and Test Scripts from HP Quality Center (QC) for Functional, E2E, Regression & User Acceptance Testing (UAT) for MyMercy and QuickPay
• Attended Daily Standup Meeting representing QA Team & provided QA status updates & progress
• Provided testing supports frequently on late evening and weekend, and during maintenance hours
• Developed QA test environments for testing web-based, mobile, and database driven AUT and processes
• Created and updated User Acceptance Test plans, test cases and test reports from HP QC/ALM
• Created and enhanced existing Automated Test Framework and Automated Test Scripts for Web and Database applications for MyMercy, Mercy QuickPay, Providers, Membership & Claims modules
• Converted Manual Test Cases into Automated Scripts by using advance knowledge of VBScript in HP QuickTest Professional (QTP)/UFT for MyMercy modules- Appointment, Health History & Online Bill Pay
• Used HP Quality Center ( QC ) t o effectively log & communicate Defects with details to developers & teams
• Performed E2E, Regression & cross-browser testing against web portal scenarios using BrowserStack
• Ensured Defects are entered correctly in HP Quality Center (QC)/ALM and managed effectively
• Wrote Structured Query Language (SQL) statements using Select, Inner/Outer Joins , Distinct , Views against Oracle database by SQL Developer for Health History, Renewals & Online Bill Pay validation
• C onsolidated Status Reports for Defects and Test Case execution progress & presented at Weekly Meetings
• Provided Quality Center/ALM Administration support to PM in creating Projects, creating/adding new User to Projects, Reports, Modules Access & Permissions and other Administrative tasks
• Demonstrated success in building partnerships with the business and within IT - QA team
• Designed and executed both manual and automated tests for mobile client applications on mobile devices
• Helped QA Lead setting up the Test Infrastructure including Automation and Regression Test Beds
• Create well documented, reproducible defects and advocate for critical fixes via QC/ALM
• Wrote both functional and regression test cases and test suites for MyMercy and Quick Pay
• Acted as liaison between the business and technology determining business requirements for test artifacts
• Worked closely with dev team to ensure the effectiveness & quality of the components and systems developed

Manual Test Analyst

Confidential, NJ

Responsibilities:

• Analyzed User and Functional Requirements Documents and used Use Case diagrams to create Requirement, Scenarios & Manual Test Cases
• Participate in technical design discussions to gain strong understanding of functional and non-functional requirements for MerckEngage product lines for various health issues, GoodStart Minutes & Merck Connect
• Reported issues and results, researched and identified root causes as appropriate, and documenting accordingly using HP Quality Center/ALM for web & mobile multiple projects
• Researched available tools and participated in initiatives to tool implementation that cost-effectively enhanced testing capabilities and product quality
• Coordinated UAT and testing related tasks with Business and other IT departments for GoodStart & mypet.com
• Executed Manual and Automated Tests on Medical Wizard and Merck Connect and reported Bugs with steps to reproduce, expected and actual results using HP Quality Center (QC)/ALM
• Prepared reports and analyses on Tests and Test Results from various modules of HP Quality Center (QC)
• Created and led in maintaining Requirement Traceability Matrix (RTM) of Test Cases to Requirements
• Maintained existing automated tests to ensure ongoing test coverage of mobile client applications
• Worked with Developers throughout Bug/Defect Life Cycle (BLC) and with BA & SMEs to verify & fix Defects by Defects module of HP Quality Center (QC)/ALM
• Performed Manual Testing by entering Positive & Negative data entries and updated Test Execution Reports with results in MS SharePoint
• Created and maintained all test documentations including Test Cases and Test Results from HP QC/ALM
• Prepared Test Cases, Test Data and Test Responsibility Matrices for the AUT - Application Under Test
• Used advance VBScript scripting language to create Test Scripts using HP QTP/UFT for web portals
• Developed robust Regression Test Suite and performed Regression Testing against mypet.com releases
• Attended QA Status Meetings daily to provide updates, enhance test coverage & update test creation
• Performed Backend Testing and Validation using SQL queries on Oracle by SQL Developer
• Provided on-call support during Sprints & Releases & for resolving production issues on rotation with on-shore and off-shore teams for multiple project

Quality Assurance Tester

Confidential, MA

Responsibilities:

• Reviewed Business Requirements and Design Specifications to ensure business requirements are clear, consistent and testable in accordance with Test Strategy & Test Plan
• Converted requirements to Test Cases within HP Quality Center (QC)/ALM and carried testing activities based on Test Plan for simultaneous projects - RetireSmart and Calculator modules
• Worked very closely with Dev in Defect identification, reporting & resolution through Jira
• Designed Automated Test Scripts using HP QuickTest Professional (QTP)/UFT after selecting candidates for automation from bulk Manual Test Cases to improve test effort and operational efficiency
• Accurately identified and prioritized defect reports based on Priority & Severity upon discussion with Leads
• Performed Cross-browser Testing across multiple browsers and platforms using BrowserStack
• Ensured testing activities allowed applications to meet business requirements and systems goals and fulfilled end-user requirements by performing Functional, Regression, Smoke & UAT Testing
• Created Automated Scripts for verification and validation of RetireSmart web applications
• Assisted Project Manager & Test Lead to plan, coordinate, and monitor project levels of functionality & performance, activities to ensure project completion for both Manual and Automated Testing
• Analyzed requirements in querying SQL statements according to Data Maps and Data Transformation rules
• Prepared SQL queries to validate data as it moved through the various tables in Data Warehouses
• Worked with cross functional & offshore teams on multiple projects and production issues
• Communicated efficiently with developers and other teams in updating and timelines on Defects resolutions