SUMMARY:

• Technically Sound & Business Savvy Management Professional with over 7 years experience in Project Management, Software Quality & Testing and Relationship Management.
• Expertise in conc epts of end - to-end project planning & implementation activities i.e., scope management, to activity sequencing, effort & cost estimation, risk analysis to quality management in adherence to international guidelines and norms.
• Proficient in conducting different types of testing such as Black Box testing, White Box Testing, Functional, GUI Testing, System., Regression, Integration, UAT, Compatibility and Mobile Testing.
• Strong abilities in software testing including creation of test scripts / cases , execution of testing procedures; tracking of defects using various tools.
• Worked in the capacity of Test Lead/Test Manager ; engaged in conducting (manual & automated testing); training team members in Software Quality A wareness; creation of Test Plans, Test Scripts / Cases, tracking of defects using various tools.
• Capable of leading & motivating individuals to maximise levels of product ivity ; a customer-centric professional and knack for motivating large workforces for exceeding customer expectations in delivery of committed services.
• Significantly involved in all the phases of STLC handling multiple projects as a Project Lead for the team consisting 30 team members for Columbia release (Migration of data from BOA to AFI).
• Hands-on experience in developing Test Strategies, Test Plans and conducting the IQA & EQA Audits with the client and tracking the review comments till closure.
• Dexterously worked with:
• All Quality Center Modules Test Plan, Test Lab, Defects and Dashboard.
• Quality Center Excel Add-in to upload requirements, test cases and defects and also gained expertise in problem solving and bug tracking using Mercury Quality Center.
• Proficient in writing queries in SQL using TOAD, SQL*Plus, SQL Developer during testing of different data migration projects and attaining 100% requirement traceability.
• Stellar in managing Project Management Activities such as resource allocation, projects process related activities, compliance health check, internal audits on a monthly basis and representing for PMR’s (Project Management Review) Audits every quarter.
• Efficiently handled supervisor activities such as appraisal discussions, providing year end ratings reviewing the Visa related activities and approvals for the same.

AREAS OF EXCELLENCE:

• Strategy Planning
• Project Management
• Software Quality & Testing
• Auditing & Operations
• Technical Specifications Development
• Service Delivery Management
• Risk Management
• Business Analysis
• Client Interaction
• Requirement Gathering
• Leadership / Training
• Waterfall & Agile Methodologies

SKILLS:

• Planning project activities viz. scoping, estimation, tracking, account level profitability, proposal making, resource planning, change management, delivery management & post implementation support.
• Understanding client needs, requirements & expectations and devising solutions accordingly. Implementing short/long-term plans for achievement of process objectives.
• Preparing, compiling & presenting various weekly/monthly reports pertaining to staffing needs, process capability, and productivity.
• Writing the project test plans, report, metrics and test objectives and individual test cases.
• Interacting with clients for requirement gathering, system study & analysis. Documenting, tracking, and communicating bugs, enhancements, analysis, and unresolved problems.
• Accountable for full end-to-end process for the user acceptance testing phases of the project, executing testing and working within deadlines. Identifying, analysing defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content.
• Reporting testing status updates to the project manager and be able to articulate issues and defects to business stakeholders impacted using business terminology rather than technical.
• Holds the distinction of receiving many client appreciations on successful implementation of release.
• Successfully initiated weekly meeting to make sure the Team worked in accordance with the learning credits & process initiatives.

IT FORTE:

Operating Systems: UNIX, Windows XP/NT

Testing Tools: Management Tools -Test Director, Quality Center, Lotus Notes

Database: Oracle 9i, AQT - Advanced Query tool, Microsoft SQL server, Informatica

PROFESSIONAL EXPERIENCE:

Confidential

Technology: .net

Testing Tools: JIRA Defect Management Tool

QA Manager

Responsibilities:

• Performing QA manager role and taking the complete ownership of all testing deliverables
• Preparing test Strategies & test plans.
• Handling all the testing breakout calls and requirement gathering & analysis.
• Managing resource loading and other management activities.
• Peer Review of all the deliverables and making it through Internal review and sending it for onsite review

Confidential

Technology: .net

Testing Tools: Quality Center, Citrix, SQL Developer

Responsibilities:

• Dexterously led a team of 6 members and also liaised with different cross commits such as Deloitte, BOA and third party vendors to get the execution done on the scheduled timelines.
• Conducted DB Validation for the scheduler runs on a daily basis both for the manual & automated batch process.
• Significantly involved in:
• Preparing the test estimations & test plans for both P72 & P73 projects.
• Defect Triage calls on a daily basis and tracking all the defects till closure
• Monitored the successful completion of the quality initiatives at every step of the Software Development Life Cycle - SDLC.
• Adopted quality initiatives without compromising the integrity of the quality assurance process and monitored the progress of the client projects for adherence to the planned schedule & participated in all project-affecting.

Confidential

Technology: JAVA

Testing Tools: Quality Center, Data Studio, Putty, WinSCP

Team Lead

Responsibilities:

• Successfully led a team of 2 members.
• Requirements gathering and analysis and uploaded the same to Lotus Notes.
• Prepared test scripts in QA database.
• Significantly involved in:
• Test Execution and Defect Management
• Testing Feb & March releases.
• Dexterously initiated triage meeting on a daily basis with both the developers and business and tracked the defects till closure.

Confidential

Technology: Mobile Testing, Device anywhere

Testing Tools: Quality Center, Data Studio, Putty, WinSCP

Responsibilities:

• Prepared test conditions & traceability matrix for various platforms vs. various mobiles which was well appreciated by the client.

Confidential

Technology: Java

Testing Tools: Quality Center, Data Studio, Putty, WinScp

Team Lead

Responsibilities:

• Successfully led a team of 4 members for both Confidential Tax Leads & Confidential projects.
• Carried out direct interaction with client for requirement analysis as there was no Onsite Co-ordinator.
• Reviewed the test cases & ensured 100% coverage of requirements in test cases.
• Significantly involved in client defect triage calls on a daily basis to discuss the defects and retested the same and tracked them till closure.
• Imparted project training to team members.
• As part of execution, DB validations were performed for Confidential Integration Testing of Confidential, CMS & PPP systems.

Confidential, Springfield, MA

Technology: Informatica

Testing Tools: Quality Center, Microsoft SQL Server 2005