SUMMARY:

• Experienced QA Analyst in delivering testing projects in Insurance, Health care, Retail and Banking Domain over 8 years.
• Good knowledge and experience in Guidewire Policy Center, Claims center and Billing center including functional, integration and system testing for both personal and commercial lines .
• 6 years of working experience in Casualty and Property Line of Business
• Experience in a managing high performing teams with both Agile and Waterfall methodology
• Well - versed with all stages of Software Development Life Cycle (SDLC ) and Software Testing Life Cycle ( STLC)
• I am Expert in preparing & providing the following Test deliverables: Test Plan, Test Scripts, Test Data, Test Trace-ability Matrix, Test Results/reports, Defect Report & Test summary report.
• I have Performed Integration Testing, System Testing and User Acceptance Testing. Proficient in Functional Testing, Regression Testing, Database Testing, Smoke Testing and End to End Testing.
• I have good knowledge on SQL and database connectivity for Back-end testing.
• I am expert in using of IBM RTC (Rational team concert ), HP ALM or Quality Center (QC).Experience in creating and running automation scripts in HP QTP or UFT. Experience in Test Management, Bug Tracking and Reporting Systems.
• Lead the coordination of online batch jobs execution of the entire AAA program for processing the payments and other transactions of Auto Insurance products.
• Expert in creating UAT test plan, test scripts based on the Use case and requirement documents.
• Experience in Web service testing using SOAP UI.
• Experience in executing SQL queries in order to view successful transactions of data and for validating data.
• Patient and flexible with ability to manage multiple priorities under pressure and on deadline. Relentlessly in search of the alternative and optimum solutions for the assignments at hand.
• Insurance experience includes Personal Property Casualty and Commercial Automobile Product knowledge ,
• Reinsurance for Commercial Property Casualty, Group and Life Insurance Systems, Health Insurance, Auto
• Insurance Home Owner Insurance and Crop Insurance.
• Worked closely with development and Technical Support teams to resolve quality issues.
• Good experience in on shore - Offshore model . Worked on multiple projects simultaneously prioritizing based on need basis.
• Co- ordinated and worked along with multiple client and vendor teams in multiple locations in different time zones.
• Good interpersonal skills , commitment, result oriented, hard working with a quest and zeal to learn new technologies
• Excellent communication and interpersonal skills backed up-by-sound professional ability to work independentl y as well as a team.
• Participant in Defect management, Bug Reporting and providing status reports to higher management on testing activities.

TECHNICAL SKILLS:

Operating Systems MS DOS, Windows 9x/2000/NT/XP, UNIX, LINUX, SOLARIS: Languages SQL, PL/SQL, Cobol, XML HTML, DHTMLRelational Databases MS Access, SQL Server, MySQL

Testing Tools Test Complete Tool, Bad Boy tool, HP Load Runner: 9.5/ 11.0 Watir, Quick test pro/UFT, Win Runner 8.2, Monkeytalk, Device anywhere, Test studio, Eggplant, Perfecto mobile

Web service testing BATCH, JCL, LRS, RFP, Soap UI: Web browsers Internet Explorer, Netscape Navigator

Version Control Clear Case, PVCS, CVS,VSS: Methodologies Waterfall, Agile, Iterative and Test driven

Defect Tracking Tools Test Director, Quality Center, ALM, Clear Quest: MTM, TFS, VSTS, UFT, Visual Studio, ALM, ETL, Data Warehouse, SQL, BACKEND, Cognos, Informatica, SQL, BI, BO, Business objects Business Intelligence, Microstrategy, SOAP, SOA, API, XML, as400 Mainframe, CICS, LISA ITKO, gherkin TDD BDD cucumber automation framework XML, SOAP, SOA, teradata clarity ppm Rest API Shell scripting VB script coded UI FIDDLER RALLY UNIX LINUX JIRA

PROFESSIONAL EXPERIENCE:

Sr QA

Confidential - West Des Moines, IA

Responsibilities:

• Reviewed and understand the User Stories/business requirement documents of various functionalities.
• Design and execute the Test Plans and Test cases using User Stories/Business requirements. Performed Sprint level testing, Functional, Systems Integration Testing and Regression Testing.
• Identified & organized the overall plan for test data, strategy and also identify the Scope of testing within the context of each Sprint.
• Good Experience in Agile methodology with SCRUM Process for the product development.
• Performed testing on multiple Sprints. Participate in Daily standup SCRUM meetings, Sprint Planning Sessions, Sprint
• Review and Sprint Retrospective Sessions.
• Created Test Cases and developed Tractability Matrix and Test Coverage reports.
• Worked on developing and executing the test scripts for both Android and IOS Devices
• Worked on capturing the Console and crash logs for both IOS and Android using DDMS, Configuration tools
• Executed the scripts in perfecto mobile as part of cloud testing the devices worked on integrating the application with various social networking sites.
• Performed browser compatibility and configuration testing on various operating systems such as Android OS, and IOS etc. worked on testing the application on various iOS platforms
• Prepared and provided status summary reports to the management on system status, system changes, problems and potential impacts.
• Interacted with developers, Business & Management Teams and End Users.
• Responsibilities included Test Planning, Test Case development and test script execution for Unit, Integration and System Testing.
• Participated in developing high-level System Test Scenarios and Full Cycle Test Scenarios
• Worked closely with Business Analysts to find out the gaps in functional requirements.
• Crated and maintained requirement traceability matrix to find out the gaps in requirement and test case coverage.
• Run Smoke tests on QA environment for every build from development Team helped data migration team in testing the migrated data through back end.
• Involved in Custom Implementation projects Business Requirements Functional Requirements, Solution Proposal and design documentation reviews
• Worked closely with development team to discuss and priorities the defect fix.
• Duties included documentation reviewing and analysis.
• Validated the data by using SQL extensively.
• Worked with User Acceptance Testing (UAT) Team, Coordinated with clients to perform User-Acceptance Testing. Manually Tested the Interfaces. Prepared user manual for end-users.
• Participated in defect review / Status / GO-NOGO Meetings.

Environment: ALM Quality Center 12.50, Guidewire Policy Center, JIRA, Java, J2EE, XML, SOAP UI, Oracle, DB2, SQL, TOAD, Mainframes COBOL, windows and MS Office Suite.

Sr QA

Confidential, WI

• Attending the requirements gathering meeting between the Product Owners, Business Analysts, SME's and Developers
• Understanding the Project Requirements
• Coordinate with product owner / Business Analyst for requirement clarifications
• Preparing the Estimates, Test plan and Test Strategy
• Reviewing Smoke, System, Interface, end to end and UAT test cases
• UAT support to business teams and performed UAT testing from QA team
• Performed ETL Full/Incremental data load testing for Talend jobs
• Formulating Test Plans, Test Cases, Test Scenarios, Test Approach & Test Environment Setup using HP ALM.
• Extensively worked on tools like Postman to validate the Rest API's (JSON) responses for Timeseries data, PostgreSQL for database comparison
• Performed Testing on Guidewire Systems of Policy Center and Billing Center application
• Involved in Manual and Automated Testing of Web based, Client/Server and mobile applications (iOS and Android)
• Oversees the planning of the system and acceptance tests and coordinates the execution of test cases. Captured and managed the requirement through ALM
• Done cross browser testing, with Chrome, IE, Firefox, Safari
• Responsible for reporting and tracking the issues using HP ALM.
• Verified the "fixes" for the reported defects by performed Regression testing using UFT/QTP and provided defect status reports to the management
• Performed mobile Automation testing on Android & IOS using Perfecto Mobile
• Have Experience performing mobile automation testing using Perfecto Mobile
• Assigning the System defects to project teams and third party vendors
• Conduct Defect Triage meetings
• Daily Client interactions and Daily status calls with Offshore team
• Reporting testing progress and results to project team and management
• Actively interacted with the development team in resolving Bugs identified from Testing
• Coordinate User Acceptance testing
• Performed Automation testing using Selenium Webdriver tool
• Involved on Automation framework for Selenium Automation
• Deliver the project deliverables to the stakeholders after every release
• Lead the testing team on identifying/executing software scenarios, regression testing, Smoke Testing, negative testing, error/bug retests and usability
• Validating fraud data, sending the investigation files to SIU team
• Involved in complete end to end testing

QA Lead

Confidential, KY

• Involved in SDLC (System Development Life Cycle).
• Involved in developing of System Test Plan according to Requirements of the application as per technical specifications
• Developed Test Scenarios, Test Cases, and Test Data according to Development Specifications
• Participated in Walk through of test cases
• Monitored and tracked System Test Plan as directed by the test lead for System, UAT and Performance test phases
• Assisted maintaining standardized testing artifacts for the System, UAT and Performance test phases
• Analyzed System specifications and getting the requirement from Client and developed test cases for testing the application for every enhancement.
• Responsible for writing automation test scripts in UFT/QTP for different application features.
• Involved extensively in the Integration, Functional, System and Regression Testing
• Defects Management, Requirements Management using HP ALM & QC.
• Tested Mobile applications on Android, iOS and Windows Mobile Handsets and Smart Phones.
• Tested Mobile apps on different Android versions (Samsung, nexus, LG, HTC and Tablet) and iOS versions (iPhone and iPad mini, iPad Air)
• Requested different versions of iOS, Android and Blackberry mobile devices
• Implemented Simulator for mobile app testing in IOS and Android platform using Appium Tool.
• Performed Smoke Tests after installing each new build on QA servers
• Experienced in PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire
• Responsible for Regression testing after bug fixes and verifying those fixes
• Experienced in Mobile Automation Testing on IOS platforms using IPhone & IPad Devices with Automation tools like Keep It Functional KIF, Perfecto and Appium.
• Utilized QC/UFT to document issues found during the test automation process, suggested appropriate solutions and prioritized defects for resolution in coordination with the development team
• Postman is used for the Web API manual testing and SOAPUI for automation testing.
• SOAPUI is used to test the project API which was created using RESTful web services. And to create test cases directly from the web method request.
• Created custom properties and used them as SOAP request. Created validations on the web method results through X-query assertions. And created other types of validations like schema compliance, soap fault, response time.
• Involved in running the jobs/Workflow for ETL process.
• Prepared and ran SQL queries to exception and error handling. Verifying the data in target database after ETL process.
• Performed column data mapping between source and target database. Data mapping and integration with SQL Server.
• Involved in web service testing/REST API testing using postman.
• Performed BDD (Behavior Driven Development) using Cucumber Features, Scenarios and Step Definitions in Gherkin format.
• Rerun of test cases and Test scripts for Integration testing, Regression testing after fixing bugs in the software
• Involved in generating Bug (Defect) Reports, tracking the status of each defect (Open, fixed and New) and analyzing the bugs using HPALM/HPQC
• Coordinated the retesting of corrected defects
• Performed Regression Test Using QTP/UFT.
• Responsible for doing the check out for each and individual built and make sure all the functionality are behaving as per the behavior.
• Validating the different Environments on weekly basis and make sure the testing region are perfect for testing the requirements.
• Verified in QC requirements are mapped to test cases or not.
• Tested the Nonfunctional requirement and test scripts using the Load runner.
• Worked closely with developers in the review and modification of the product and its specification using Agile /Waterfall testing- methodology

Environment: Agile methodology, QTP/UFT 11.0, QC/UFT 11.0, VB Script, Guidewire Policy Center 8.0, Guide Claim Center 8.0, Guidewire Billing center 8.0, Main Frames, MS-Visio, SQL Server, Java, J2EE, Oracle, Windows XP, UNIX, XML

Sr. QA

Confidential, Madison, WI

• Analyzed business requirements
• Analysis and design activities including coordination and communication with business area personnel; development, documentation
• Involved in developing of Test Plan according to Requirements of the application as per technical specifications
• Developed Test Scenarios, Test Cases, and Test Data according to Development Specifications
• Participated in Walk through of test plans and test cases
• Documentation of Test cases for different screens in the application
• Defect tracking Microsoft Visual Studio 2010 (TFS)
• Using TFS for Test case management, and Defect Management purposes.
• Prepared automated scripts for Maintenance and Regression testing using QTP/UFT.
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using QTP/UFT.
• Involved in web service testing/REST API testing using postman.
• Created automation scripts in SOAP UI using Groovy Script to test the web services (SOAP and REST).
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of MTM.
• Experience in analyzing ETL mapping documents.
• Expertise in creating SQL scripts based ETL mapping documents to compare data outputs.
• Ability to create and execute strategies and test cases for applications that use ETL components.
• Advanced level of experience in Database testing with excellent PL SQL skills.
• Data warehouse testing experience.
• Created and executed automated (Coded UI) scripts in Visual Studio and in TFS Test Manager
• Attended design walkthrough and Code walkthrough
• Managing automation test execution and test reporting using ALM 11.0
• Monitoring of automation test script maintenance and test execution
• Involved extensively in the functional testing, UAT, Black box, Regression testing, system testing and End-to-End testing
• Using SOAP UI and SQL Queries checking the Incidents records counts are one the same with different application.
• Performed Smoke Tests after installing each new build on QA servers
• Responsible for Regression testing after bug fixes and verifying those fixes
• Used ALM/Quality Center for defect tracking HPALM
• Generation of Bug (Defect) Reports, tracking the status of each defect (Open, fixed and New) and analyzing the bugs
• Interacting with the developers for accelerating the testing activity
• Performed database testing by using PL/SQL queries
• End user training and provided support to production application
• Involved in the team meetings to discuss the issues and problems

Environment:: VB.Net, ASP.Net, C#, Click s/w, ALM/Quality Center, SQL Server 2000, UNIX, Windows XP Soap UI, SQL.

Sr.QA Analyst

Confidential, San Antonio, TX

• Responsible for working in multiple projects like USAA LOS (Loan origination system).
• Analyzed and defined testing methodologies for the SDLC (Software development life cycle).
• Analyzed system requirements, developed & executed Test plans, Test cases and test data, Test scripts for testing the Functionality of the Application for different modules.
• Identification of critical workflows according to BRD and Functional specifications
• Involved extensively in the Black-box, functional testing, UAT, Regression testing and system testing
• Worked extensively on testing manually the GUI functionality and web based application
• Wrote SQL queries to verify the database tables for the data inserted from the GUI
• Created test cases based on Use cases.
• Involved in tracking, reviewing, analyzing and comparing bugs using Quality Center
• Responsible for Regression testing after bug fixes and verifying those fixes
• Explain and clarify design specifications for project team members. These specifications must adequately support the product and training development efforts including the testing of user requirements
• Effectively present information and respond to questions from QA team members, regardless of the level of knowledge
• Performed End-to-End testing manually.
• Discussed with Tech folks to determine what data needs to be collected to implement the business in applications.
• Investigate software defects and interact with developers to resolve technical issues.
• Responsible in providing regular test reports to the management.
• Worked with closely with Analyst to create test cases and test data.
• Involved in Database testing along with developers and coordinated with developers to solve the problems encountered in the application.
• Involved in the functional testing of application web pages.
• Participated in bugs and enhancement review meetings, assigning the bugs and enhancement request to the developers and follow up.

Environment:: Quality Center 8.0, Oracle 9i, Java, XML, JDBC, JSP, Servlets, J2EE, Windows NT, SQL, Load Runner.

QA Analyst

Confidential

• Responsible for developing Test plan based on Functional specifications and Technical specifications.
• Responsible for writing Test cases for functional, Regression, System, Integration and end to end testing.
• Gathered requirements and work flows from team.
• Responsible for documenting and developing Data Validation Rules for our metrics based on the business needs data requirements and processes.
• Analyzed specifications and created test cases, test plans, and test scenarios for all phases of testing including Integration, Business process testing, Regression and System Testing using Quality Center.
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Collected work flows established test plans, outlined test environment, scenarios and test scripts.
• Perform the testing based on web application and parallel worked with developers and other QA members to define test requirements and developed test cases based on the Business requirements and System Requirement.
• Performed in a team to build test plans to identify required test strategies and developed test cases in ordered to analyze, writing and execute report.
• Involved in Test Driven development activities for analyzing and evaluating application modules.
• Generate the document based on the test cases, execution, results and aspects for the development team for observation.
• On time attending the daily meeting with development team and all members of QA team and make the report of the meeting based on the cases discussed.
• Parallel interaction with development team and members of Quality Assurance team for cross checking the correctness of the test results.

Environment:: Quality center, LRS, Batch, Data Delivery Console, Production Console, Microsoft Office.

QA Analyst

Confidential

• Responsible for developing Test plan based on Functional specifications and Technical specifications.
• Responsible for writing Test cases for functional, Regression, System, Integration and end to end testing.
• Gathered requirements and work flows from team.
• Responsible for documenting and developing Data Validation Rules for our metrics based on the business needs data requirements and processes.
• Analyzed specifications and created test cases, test plans, and test scenarios for all phases of testing including Integration, Business process testing, Regression and System Testing using Quality Center.
• Collected work flows established test plans, outlined test environment, scenarios and test scripts.
• Perform the testing based on web application and parallel worked with developers and other QA members to define test requirements and developed test cases based on the Business requirements and System Requirement.
• Performed in a team to build test plans to identify required test strategies and developed test cases in ordered to analyze, writing and execute report.
• Involved in Test Driven development activities for analyzing and evaluating application modules.
• Generate the document based on the test cases, execution, results and aspects for the development team for observation.
• On time attending the daily meeting with development team and all members of QA team and make the report of the meeting based on the cases discussed.
• Parallel interaction with development team and members of Quality Assurance team for cross checking the correctness of the test results.

Environment:: Quality center, LRS, Batch, Data Delivery Console, Production Console, Microsoft Office, SQL, HTML.