Operations Support Engineer Resume
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Lakewood, CO
SUMMARY:
- Experienced and versatile Quality Assurance Engineer, with a history of providing high end quality control, and providing a comfortable customer experience.
- Adaptable to the ever - changing work environment of a development cycle with the ability to provide leadership to the team.
- Proven to provide critical thought process and complex problem solving, while always forward thinking to find new ways to optimize performance through process and/or automation.
- Senior Quality Assurance engineer position with room and encouragement to grow within the company.
- Entry level QA Management position
- Entry level Project Management Position
WORK EXPERIENCE:
Confidential, Lakewood, CO
Operations Support Engineer
Responsibilities:
- Provided Campaign Management support and entry for multiple Programmers and Networks
- Provided custom Reporting for multiple Programmers and Networks ranging from automated daily reporting, to providing custom reporting for specific Campaigns upon request
- Helped develop and integrate a new “Backfill” service which utilized Cost Per Action based advertising to generate additional revenue for Confidential and our Programmers, while not adding any cost/effort to our Programmers
Technology Used:
- FreshDesk
- ZenDesk
- SQL Developer
- Impala
- Microstrategy
Senior Engineer
Confidential
Responsibilities:
- Creation and execution of manual and automated test plans
- Design, development and testing of web UI applications
- Scrum/Agile work environment on two-week cycle
Technology Used:
- JIRA
- IntelliJ IDE
- Selenium/Cucumber Automation
- Balsamiq UI Mockups
- SQL Developer
- GitHub
Confidential, Westminster, CO
QA Test Engineer
Responsibilities:
- Creation and execution of test plans for Confidential UI across multiple set top box platforms
- Close integration with the development team to work through bugs in a traditional waterfall development cycle
Technology Used:
- Bugzilla
- HPQC
Confidential, Lakewood, CO
QA Test Engineer
Responsibilities:
- Creation and execution of test plans for Confidential UI, specifically for Confidential set top boxes
- Creation and execution of test plans for Confidential Interactive games for Confidential
Technology Used:
- Bugzilla
- HPQC
Confidential, Westminster, CO
Cable Lab Management
Responsibilities:
- Physical server installation
- Creation and running of Cat5e/6
- Creation and running of Coax cable
