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Operations Support Engineer Resume

2.00/5 (Submit Your Rating)

Lakewood, CO

SUMMARY:

  • Experienced and versatile Quality Assurance Engineer, with a history of providing high end quality control, and providing a comfortable customer experience.
  • Adaptable to the ever - changing work environment of a development cycle with the ability to provide leadership to the team.
  • Proven to provide critical thought process and complex problem solving, while always forward thinking to find new ways to optimize performance through process and/or automation.
  • Senior Quality Assurance engineer position with room and encouragement to grow within the company.
  • Entry level QA Management position
  • Entry level Project Management Position

WORK EXPERIENCE:

Confidential, Lakewood, CO

Operations Support Engineer

Responsibilities:

  • Provided Campaign Management support and entry for multiple Programmers and Networks
  • Provided custom Reporting for multiple Programmers and Networks ranging from automated daily reporting, to providing custom reporting for specific Campaigns upon request
  • Helped develop and integrate a new “Backfill” service which utilized Cost Per Action based advertising to generate additional revenue for Confidential and our Programmers, while not adding any cost/effort to our Programmers

Technology Used:

  • FreshDesk
  • ZenDesk
  • SQL Developer
  • Impala
  • Microstrategy

Senior Engineer

Confidential

Responsibilities:

  • Creation and execution of manual and automated test plans
  • Design, development and testing of web UI applications
  • Scrum/Agile work environment on two-week cycle

Technology Used:

  • JIRA
  • IntelliJ IDE
  • Selenium/Cucumber Automation
  • Balsamiq UI Mockups
  • SQL Developer
  • GitHub

Confidential, Westminster, CO

QA Test Engineer

Responsibilities:

  • Creation and execution of test plans for Confidential UI across multiple set top box platforms
  • Close integration with the development team to work through bugs in a traditional waterfall development cycle

Technology Used:

  • Bugzilla
  • HPQC

Confidential, Lakewood, CO

QA Test Engineer

Responsibilities:

  • Creation and execution of test plans for Confidential UI, specifically for Confidential set top boxes
  • Creation and execution of test plans for Confidential Interactive games for Confidential

Technology Used:

  • Bugzilla
  • HPQC

Confidential, Westminster, CO

Cable Lab Management

Responsibilities:

  • Physical server installation
  • Creation and running of Cat5e/6
  • Creation and running of Coax cable

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