SUMMARY:

• Accomplished Professional with 13+ years of QA Architect, Technical Business Analyst and Release Management experience in areas such as Agile Delivery, Automation, Business Analysis, Process Design & Release Management to leading onsite & offshore teams. Experiences span multiple industry verticals - Payments, Financial Services & Remittance.
• Proven skills in testing the applications developed using various mobile technologies including iPhone and Android. Hands on Selenium Web Driver with Appium for automating mobile native and web applications.
• Experience with API testing, preferably REST services using automated test tools such as JMeter and SOAPUI.
• Expertise in Rational Unified Processing (RUP), Unified Modeling Language (UML). Extensive experience with Flow charts, Use Case Diagrams, Sequence diagrams, Activity diagrams & Swim lanes using LUCID charts.
• Experience in conducting the release strategy meetings with all stake holders and defining the test strategy across all portfolios and ensuring all the releases are deployed to production.
• Subject matter expert (SME) for a mobile application designed for compliance systems to conduct interviews & perform case workflow globally in online and offline mode using Single page architecture (SPA).
• Expertise in Anti Money Laundry(AML) concepts such as KYC, OFAC, Suspicious Activity Monitoring process.
• Proactively conducted GAP analysis (AS is, To BE), Data Analysis, Process flows and Business flows.
• Created Risk Analysis documents, Risk Management Plan, URS, FRS, business process flow System.
• Worked on $M revenue generating programs and was responsible for its expansion. I want to contribute and guide business decisions, projects, and teams.
• Emphasizes on developing cross-functional partnerships with stakeholders & program managers to deliver high-quality application releases. Supports and upholds the integrity of ongoing methodology and approach for new systems.

SPECIALTIES:

• Agile Scrum
• Quality Assurance Automation
• Release Management
• Business Analysis
• Test Architect
• Test Process implementation
• Customer, Team & Partner Relations
• Onshore/Offshore Delivery Models

TECHNICAL SKILLS:

Automation Tools: Selenium Web driver with TestNG Framework and Appium for Mobile testing

Web services & Performance Tools: Soap UI and JMeter

Mobile Platforms: iOS, Android

Test Management Tools: ALM 12.0, JIRA, Bugzilla, Clear Quest

Project Management Tools: Whizible, Confluence, JIRA, Clarity, Clarizen, Wrike, Cherwell

Web Technologies: Java, JSP, HTML & JavaScript

Databases: SQL Developer, Oracle, TOAD

Configuration Management Tools: VSS, CVS, SVN, GIT

Build Tools: ANT, Maven, Jenkins, Bamboo, TFS

EXPERIENCE:

Confidential, Montvale, NJ

QA & Release Manager

Responsibilities:

• Works with Compliance partners to understand and facilitate project requirements.
• Developed User Requirement Document (URD), Functional requirement documents (FSD) and Use Cases.
• Collaborates with multiple groups including Compliance, technology teams, Operations, test teams, third party vendors, etc. to ensure alignment to requirements and processes to deliver successful solutions.
• Involved in identifying risk assessment Process for High risk corridor countries (HRCs), high Risk business and politically exposed persons (PEPs).
• Create schedule estimates and resource plans, assess and communicate risks based on complexity, resource and timeline constraints
• Execute QA forensics and detailed root cause analysis of test failures, reported defects, and performance and scalability issues
• Lead the development of requirements for analyzing & selecting QA tools, specifically automated solutions.
• Manage the day-to-day development activities of the QA team within an Agile/Scrum environment.
• Guide and monitor team members. This includes motivating the team to enhance productivity, providing input for performance reviews and identifying and providing for appropriate training and coaching.
• Responsible for performing goal setting, mid-year and annual reviews for team members
• Facilitate discussion, decision making, and conflict resolution. Build a trusting and safe environment where problems can be raised and resolved.
• Support the Product Owner, especially with respect to story grooming and maintaining the product backlog.
• Expertise of testing the application developed using various mobile technologies including iPhone and Android.
• Proficiency with testing complex web applications and Graphical User Interfaces (GUI), preferably using automated open-source test tools such as Selenium.
• Experience with API testing, preferably REST services using automated test tools such as JMeter and SoapUI.
• Drive planning & delivery of high-quality enterprise IT software releases across portfolios.
• Collaborate and manage release processes across all functions within IT and business stakeholders and executes release strategy plans.
• Develop and enhance automation frameworks and Test harnesses for Enterprise QA and Delivery Teams.
• Perform problem solving and root cause analysis for warranty defects.
• Possess strong Functional & Domain knowledge to ensure right information is cascaded and provide feedback to business and operation teams.
• Coordinates with the other architects on issues dealing with the quality flaws of the existing standards, especially security and performance issues.
• Manages risk identification and risk mitigation strategies.
• Replicate, capture, analyze, and own defect correction through to resolution and validation including mobile apps.

Environment: JIRA, Clarizen, ALM, TFS, GIT, Sharepoint, Wrike, Selenium, Appium & SQL Developer

Confidential, San Francisco, CA

Sr QA Lead

Responsibilities:

• Understand the testing requirement to accurately come up with test documentation.
• Plan and perform work allocation to resources based on capability and availability so as to maintain optimal resource utilization.
• Ability to understand and interpret requirement specification in analyzing Business Requirements, System Requirement documents, blue prints for developing Test Cases.
• Interface with offshore team to explain requirements and scope. Also, interfaces with other teams in the course of the project for clarifications and, issue resolution to ensure that deliverables are on time.
• Independently execute different types of tests to supplement efforts of other team members in complex or critical projects, whenever required.
• Expertise of testing the application developed using various mobile technologies including iPhone and Android.
• Proficiency with testing complex web applications and Graphical User Interfaces (GUI), preferably using automated open-source test tools such as Selenium.
• Experience with API testing, preferably REST services using automated test tools such as JMeter and SoapUI.
• Perform peer review of the test cases, test scenarios and requirements traceability documents in a way that identifies gaps/errors to the maximum extent possible.
• Guide and monitor team members. This includes motivating the team to enhance productivity, providing input for performance reviews and identifying and providing for appropriate training and coaching.
• Facilitate discussion, decision making, and conflict resolution. Build a trusting and safe environment where problems can be raised and resolved.
• Support the Product Owner, especially with respect to story grooming and maintaining the product backlog.
• Conducts Daily and weekly status Meetings with Client Manager, application leads and onsite coordinator.

Environment: JIRA, Clarizen, ALM, TFS, SVN, Sharepoint, Selenium, Appium & SQL Developer

Confidential, Austin, TX

QA Associate Manager & BA

Responsibilities:

• Understand the testing requirement to accurately estimate the team effort that is required for testing. Forecast resource requirement and efforts for forthcoming project.
• Plan and perform work allocation to resources based on capability and availability so as to maintain optimal resource utilization.
• Track and monitor work to ensure delivery of team output in line with schedule and quality norms.
• Ability to understand and interpret requirement specification in analyzing Business Requirements, System Requirement documents, blue prints for developing Test Cases.
• Developed User Requirement Document (URD), Functional requirement documents (FSD) and Use Cases.
• Expertise of testing the application developed using various mobile technologies including iPhone and Android.
• Proficiency with testing complex web applications and Graphical User Interfaces (GUI), preferably using automated open-source test tools such as Selenium.
• Experience with API testing, preferably REST services using automated test tools such as JMeter and SoapUI.
• Interface with offshore team to explain requirements and scope. Also interfaces with other teams during the project for clarifications and, issue resolution to ensure that deliverables are on time.
• Guide and monitor team members. This includes motivating the team to enhance productivity, providing input for performance reviews and identifying and providing for appropriate training and coaching.
• Develop a detailed understanding of the functionality so as to prepare test strategy, test plans and test cases for complex and critical business requirements.
• Independently execute different types of tests to supplement efforts of other team members in complex or critical projects, whenever required.
• Expertise of testing the application developed using various mobile technologies including iPhone and Android.
• Perform peer review of the test cases, test scenarios and requirements traceability documents in a way that identifies gaps/errors to the maximum extent possible
• Perform root cause analysis of controllable defects and suggest/implement preventive and corrective measures to address the same.
• Maintains detailed records of activities, discussions and agreed actions in a version control tool (SVN)
• Conducts Daily and weekly status Meetings with Client Manager, application leads and onsite coordinator.

Environment: JIRA, Bamboo, QC, TOAD, Confluence, Selenium

Confidential, Mason, OH

QA & Technical Business Analyst

Responsibilities:

• Involved in requirements analysis (captured as use cases) of a web-based application.
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Performs complex testing tasks requiring planning, scheduling and extensive troubleshooting
• Collaborate with Development and other functional teams in all aspect of the product quality in agile scrum environment.
• Developed User Requirement Document (URD), Functional requirement documents (FSD) and Use Cases.
• Gathered business requirement, Functional, Non-Functional requirements by conducting JAD sessions from Stake holders, SMEs and Customers.
• Exposure to test director that was used as a repository for requirements and test management.
• Perform monthly maintenance activities related to Client data, account conditioning and other financial data.
• Responsible for setting up test data and pre-requisites associated with the use cases. This includes loading of new cross-sell products, conditioning of accounts, credit authorizations across accounts, and letter generation based on codes.
• Performed system integration testing using black-box technique on the application
• Conducted UAT tests on behalf of the customers and publish results.
• Responsible for production support.
• Simulation of issues that happened on production and providing the required steps so that it becomes simpler for the development team to fix issues.
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Co-ordinate with the development and Project management team on a weekly basis to explain in detail the issue and prioritization of the issue.

Environment: Windows NT/XP, JSP, Oracle 9i, Test Director, FDR

Confidential

QA Engineer

Responsibilities:

• Develop test cases from business requirements
• Identify and raise risks as early as possible in the system development life cycle
• Adaptability and attention to finalizing testing details and duties amidst aggressive time challenges
• Provide engineering teams with analysis of uncovered software defect test and report cross-platform software bugs in a detailed, timely manner.
• Identify and log defects, work with development to resolve, and verify fixes when implemented
• Proficient in metrics and monitoring projects based on the defect metrics
• Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
• Daily triage of bugs and following up on assigned tasks.

Environment: Windows NT/XP, JSP, Oracle 9i, Test Director

• Education: