SKILLS:

• Project Management Data Analysis Team Foundation Server
• Process Improvement Bug Writing Quality Assurance
• Team Leadership Black Box Testing Process Documentation
• PowerShell Test Automation Test Case Creation

WORK EXPERIENCE:

Confidential

Hardware Test Engineer

Responsibilities:

• Kick off, maintain and monitor automated testing using PowerShell, CMD Prompt, PuTTy, perl scripts and LabVIEW
• Create, maintain and deploy testing tools for test automation and data gathering using PowerShell
• Maintain lab equipment, environments and project specific setups
• Hands on experience using Dynamic Multi - Meters (DMMs), agilent data acquisition units (DAQs) and tri-directional mechanical rotation units.
• Collect and analyze data using excel to be delivered to managers and engineers across multiple teams
• Quickly and effectively process and organize testing details and procedures into training in order to balance the workload across a small team
• Out-of-the-box critical thinking in order to establish new testing environments that were conducive to working with technology that my team and I were not yet familiar with
• Rapid deployment, use and breakdown of temporary test environments

Technical Project Manager

Confidential

Responsibilities:

• Train and supervise a team of test engineers to properly screen returned units for defects
• Coordinate the delivery of returned units to a testing facility and then to the Microsoft campus for failure analysis with program managers, engineers and retailers
• Daily use of Team Foundation Server to record results of the screening process
• Create reports on the incoming units, the status of the screening process, and the estimated time of delivery for senior managers within Confidential and Microsoft
• Deadline and budget driven project management focusing on efficiency without sacrificing the integrity of our results
• Organize, attend and lead meetings with executives, program managers and engineers
• Building a strong client-company relationship by meeting deadlines and through excellent communication skills

Senior Test Lead

Confidential

Responsibilities:

• Select, develop, manage and maintain multiple teams of employees ranging in size from 5 to 120 members on a daily basis
• Organize, attend and facilitate meetings with executives, internal/external clients, management and team leaders to discuss the status of current projects and plan for upcoming engagements
• Manage the bug reproduction department in its entirety across multiple projects in multiple geographic locations simultaneously
• Communicate effectively and efficiently with client counterparts to strengthen the team-client relationship and build confidence in Confidential
• Bug writing, reporting and analysis using Team Foundation Server on a daily basis
• Test case and test plan creation, review and development from the ground up
• Develop and maintain the reproduction process and associated tools
• Maintain lab equipment, environments and project specific setups
• Create and maintain process documentation
• Talent acquisition and interviewing experience

Confidential

Test Engineer

Responsibilities:

• Extensive and creative use of trello.com for bug writing, reporting and analysis as well as communication with the client and their developers
• Communicate with a team of developers and managers on a daily basis regarding test procedures and bug documentation
• Process documentation, maintenance and improvement
• Be flexible and on call in order to ensure clients on the other side of the world are able to rapidly develop and publish their website to the public
• Conceptualize, develop and maintain consumer acceptance test cases and present them in a professional manner to the client for their sign-off
• Train teammates on testing and reporting procedures

Confidential

Quality Assurance Core Lead

Responsibilities:

• Core team member responsible for the successful launch of the Confidential One console
• Create and maintain process documentation
• Work alongside fellow Core Team Leads to improve processes
• Provide instruction and training to Flex Team Leads
• Provide daily status reports to clients and management
• Organize and attend meetings with clients, management and several teams across multiple companies
• Prepare presentations for clients and management using Microsoft PowerPoint
• Communicate effectively with teams of testers, leads, clients and management
• Inventory management and maintenance

Quality Assurance Flex Lead

Confidential

Responsibilities:

• Organization and management of test engagement of varying sizes
• Provide instruction and training to large groups of testers, repro testers, data integrity team members and other Flex Leads
• Work within a leadership team to ensure proper workflow is maintained
• Moving testers in and out of labs in an orderly fashion
• Lab set up, break down and clean up

Quality Assurance Repro Tester

Confidential

Responsibilities:

• Develop and execute test cases intended to reproduce issues found in testing
• Narrow down the reproduction steps for issues found to increase efficiency of self and team mates
• Record results on physical documentation and then into a database for review
• Investigate issues found to ensure legitimacy and accuracy
• Record issues found in an effective, organized and efficient manner

QA Data Integrity and Analyst

Confidential

Responsibilities:

• Review and improve the data collection process
• Ensure the validity of data collected by identifying outliers and investigating them
• Aggregate and deliver data to clients and management in a timely manner
• Create data analysis reports for clients and management using pivot tables
• Long hours under immense pressure

Quality Assurance Tester

Confidential

Responsibilities:

• Ensure products being tested meet rigorous quality standards
• Report bugs/issues encountered with technical details
• Thorough and useful data collection and entry
• Demonstrate a high level of competency in understanding the testing environment
• Have been chosen for higher level testing on many accounts due to level of skill and attention to detail
• Execute and observe the results of test cases
• Communicate and participate effectively with teams of varying sizes

Confidential

Office Assistant/Web Developer Intern

Responsibilities:

• Create Marketing PowerPoint Presentations
• Entry level graphic design with Adobe Illustrator and Photoshop
• Maintain daily basic accounting with MS Excel
• Complete contract forms and agreements with MS Word
• Entry level web design with HTML and CSS
• Technical Support maintaining office network and PC’s