SUMMARY:

• Dynamic QA Manager/Lead with 10+ years of experience delivering success in large scale engagements with Confidential 500 companies.
• In depth experience across quality assurance engineering and strong domain knowledge banking, card payment domain, energy & Utility with exposure across geographies.
• Strong test management and consulting capabilities. Comprehensive knowledge of legacy, current and emerging technologies. Experienced in handling across locations teams (Onsite - Offshore model) and working under multi-vendor environment.
• 10+ Years of experience in Software Quality Assurance
• 5+ Years of experience in Test Management
• 4+ Years of experience as Supervisor Capacity
• 7+ Years of experience in Banking domain
• 3+ Years of experience in Automation Testing
• Average team size managed 10+
• Average testing budget managed $3 M/Year
• Delivering project - covering initiation, designing, execution, implementation to closure
• Identifying, implementing processes, best practices across the spectrum
• Test Effort Estimation, budget monitor, coordination with Program managers
• Assist in implementing improvements in test planning and test strategy
• Test Data Management, Risk Management & Communication Management
• Enforce defect management procedures within the project team.
• Continuous monitoring of metrics, KPI & KPA and other process improvement area
• Contribute to go-no go decisions, collaborating with senior management
• Strategizing, arranging, managing & completing the entire UAT cycle for the UAT users
• Preparing and sharing daily, weekly, monthly, Governance reports
• Setting up career goals, review the progress and completing the yearly appraisal for reportees.

TECHNICAL SKILLS:

Test Management: Quality Center, ALM, JIRA, TFS

Automation Tool: Selenium WEB Driver

Platforms: Windows, UNIX, Mainframe, MOBILE

Databases and tools: DB2, SQL Server, FILEAID, ENDEVOR, QMF, SPUFI

Language: COBOL, SQL, JCL

Methodology: Agile, V Model, Waterfall

PROFESSIONAL EXPERIENCE:

Confidential

Tool: & Technology - Mainframe, UNIX, Windows based application

Senior Test Lead

Responsibilities:

• Based on the project requirements, need to prepare the comprehensive test plan and phase based test strategy document. Need to review the same for other projects.
• Understanding the requirements, review the requirement, coordination with BA’s, designing the test cases, review the test cases, preparing the RTM. Implementing the best practices, template design and circulation.
• Successful completion of Integration, System and Regression testing. Allocate, monitor and completion of test execution to meet the SLA. Need to host & facilitate the defect triage meeting. For rejected defects needs to prepare & share the RCA report.
• Need to identify the areas of improvements, suggest new approach, QA best practices, designing new templates, holding meetings to educate the team. Areas covered mainframe testing & quality assurance process & methodology.
• Participate in SCRUM calls, attending meetings, monitor the completion of tasks, take the stalk from ground level during Sprint, Integration, Regression & UAT level testing. Ensuring the removal of roadblocks for QA team members to deliver on time.
• Identifying the key areas to improve, lay down the plan to improve with help of project stakeholders, defining the PLBM, OLBM & key metrics, gather metrics data, analyze it & amend the process improvement plan based on the metrics analysis outcome.
• Taking proactive & preventive approach for anticipated & identified risks. Share the details with senior project management before the occurrence of risk. Keep the mitigation plan in place to avoid any project, product or operational risk.
• Being the single point of contact for QA side, need to address any kind of concern, request, escalation from various stakeholder of project like PMO, Dev manager, DBA engineer, QA director, Business analyst, Business sponsor, Deployment team etc.

Confidential

Tool: .NET, JSON, ANGULAR JS, ALM, TFS, SITECORE

QA Lead/Manager

Responsibilities:

• From QA side responsible for overall planning, implementation, execution, control and completion of specific projects, risk & mitigation planning, customized Metrics reporting, Effort Estimation submission, Review & sharing DSR, WSR, MSR with all stakeholders, creating escalation model.
• Understanding the requirements, requirement grooming, oversee the progress of test case design and review the same before delivering them to client. Preparing the RTM to make sure 100% coverage of requirements.
• Successful completion of Integration, System and Regression testing. Allocate, monitor and completion of test execution to meet the SLA. Need to host & facilitate the defect triage meeting. For rejected defects needs to prepare & share the RCA report.
• Participate in SCRUM calls, attending meetings, monitor the completion of tasks, take the stalk from ground level during Sprint, Integration, Regression & UAT level testing. Ensuring the removal of roadblocks for QA team members to deliver on time.
• Need to design the Automation Framework, execute test cases, customization of reports, identify the regression test cases candidates, maintain the test data file for automated test cases, execute the automated test suite, share the report log in various format. Coordinate with the automation test engineers.
• Identifying the key areas to improve, lay down the plan to improve with help of project stakeholders, defining the PLBM, OLBM & key metrics, gather metrics data, analyze it & amend the process improvement plan based on the metrics analysis outcome.
• Taking proactive & preventive approach for anticipated & identified risks. Share the details with senior project management before the occurrence of risk. Keep the mitigation plan in place to avoid any project, product or operational risk.
• Capacity, velocity & effort burn down calculation. Budget monitoring (for Fixed Bid Projects), understand demand pipe line, resource plan, forecasting model, client relationship, and data feeding for timely invoicing.
• Directly supervises Quality Assurance Team Lead, Quality Assurance Testers including the preparation and delivery of staff performance evaluations and career development activities to the HR.
• Being the single point of contact for QA side, need to address any kind of concern, request, escalation from various stakeholder of project like PMO, Dev manager, DBA engineer, QA director, Business analyst, Business sponsor, Deployment team etc.

Confidential

Tools: Mainframe, CICS, JCL, VSAM, DB2, SPUFI, QMF, FILEAID, ENDEVOR

Onsite QA Lead/Manager

Responsibilities:

• Attending standup call, short briefing with the offshore team to understand progress, blocker etc. Circulating status with the project manager from QA side. Attending different calls with BA, Business sponsors, technical architectures. SPOC from QA side for the project management.
• Participations in Workshops to understand the upcoming project details from business point of view, go through the requirements and share the query with BA of the team.
• Producing effort estimation for testing engagements and resourcing requirements of offshore for various projects after coordinating with offshore management. Sharing the details with project PM, address his/her concerns, getting approval of new resource, license, access etc. for offshore QA members.
• As Onsite QA lead, I was responsible for setup of DUMMY JCLs, create LOAD/UNLOAD jobs for DB2 tables, Masking the prod data in Test, load the masked data in Test Environment, do a dry run of the JCLs, provide necessary fix to them like BIND issue, file catalogue issue, disposition issue, providing necessary OVERRIDE, using correct PROCLIB & JOBLIB, monitor the batch run etc.
• Delivery of Master test strategy covering functional, non-functional, Operational acceptance test phases, detailed test plans and various QA deliverables.
• Ensure the delivery of 12-member team (10 Offshore & 2 Onsite). Worked on Test Strategy, Test cycle management, Test Planning, Test Scoping. Review of Test Cases & Test Scenarios. develop Proof of Concept. Hands on Test execution and participation in defect triage calls.
• Understand the stakeholders’ requirement, identify key areas to improve, defining WBS structure, tabulation of metric data and share the details with PM team.
• Detailed meeting with the UAT testers, developing UAT test plan, understand their test scenarios, setup the required test data, coordinate with the deployment team to ensure timely availability of test region for UAT, participate in UAT sessions as coordinator, resolve various difficulties like granting access, storing test results, defect logging and assigning to Dev lead, share the status with PM about the progress of UAT at EOD.

Confidential

Offshore QA Delivery Lead

Tools: & Technology: Mainframe, JCL, COBOL, DB2, VSAM, FILEAID, SPUFI, QMF, JIRA

Responsibilities:

• Analyzing requirements and creating and executing test cases
• Initial Test Effort Estimation using Test Case Point Estimation (TCP), Test Planning and Strategizing
• Write Test Cases and Test Scenarios
• Designing the Test Automation Framework, modifying the existing automation framework
• Executing the automated test scripts & make necessary changes in scripts
• Share the results in WEB (HTML) or another required format
• Setup Test Data, Setup and modify JCLs
• Test Execution and UAT Support (Running JCLs, processing input files, verifying reports, files, DB2 updates, Sharing test results etc.)
• Interface testing with customers of the bank and also with external systems like EDI, Wire, Checks, ACH and Telecash.
• Scheduling & executing the Batch Jobs, resolving data/BIND/Exception related abends
• Processing of ACH, Check, SWIFT, Payroll transactions
• Design and Develop the test cases based on the FRD, BRD. Raising & resolving Queries.
• Setup the TEST JCLs, Setup load & Unload jobs of DB2 tables
• Setting up data using SQL & CICS screens in DB2 tables and process them using Batch runs
• Define, Modify & Delete the VSAM files (KSDS mainly). Creating GDG bases & using generations
• Using IBM SORT, IEBGENER, IDCAMS etc. based on various requirements
• Analyzing the ENDEVOR to compare the COBOL versions, JOBS, Sign-off details etc.
• Participate in daily calls with Client, providing details to higher management, closure of project
• Test Summary Report Preparation, Test Metrics Generation, Tracking and Management
• Coordinating quality audits, CAPA analysis, Fish-Bone analysis.