SUMMARY:

• Over 10 years of professional experience in the field of Information Technology specializing in Quality Assurance testing of diverse technology projects.
• Provided services to reputed clients like Confidential, Confidential, Deutsche Bank, Oracle and FannieMae in client locations, experienced in implementing industry QA standards.
• Business strategist in planning and managing multi million dollar projects aligning business goals with technology solutions to drive process improvements.
• Expert in software development life cycle methodologies(SDLC) like Waterfall, V Model and Agile SCRUM model and able to manage large projects teams in onsite and offshore locations.
• Implemented test automation through various automation tools QTP, Selenium(Gherkin - Cucumber, BDT) and OATS (Oracle Application Test Suite) using Java, UNIX, SQL .
• Familiar with Continuous Integration/Continuous Deployment(CI-CD) tools such as Jenkins
• Strong domain experience in ERP, CRM, Retail e-commerce, Financial & Banking.
• Excellent communicator to leverage technical, business and financial insight to communicate effectively

SKILLS SUMMARY:

• Project proposals, SOW’s.
• Requirements Analysis
• Test Plan & Strategy Design
• Risks Identification & Mitigation
• Test Efforts Estimation
• Resource Management
• Tasks allocation & tracking
• Test Scenarios Identification
• Test Cases Design & Reviews
• Traceability Matrix
• Test Environment Readiness.
• Test Data Setup
• DB Analysis through SQL Server
• Smoke, UI, Compatibility Testing
• Integration & Regression Testing
• Web services, SaaS testing
• ETL, Data Warehouse Testing
• Agile Methodologies-Scrum Model
• QTP, Selenium, OATS Automation
• Defect/Bug Tracking
• QA & QC Standards
• Ran shell script jobs in TWS
• CSAT Surveys and Analysis
• Defect Triage Meetings
• Server Logs Analysis
• Automation Issues Analysis
• Progression test,UAT Support
• Managing Onsite & Offshore
• Test Metrics & Reports
• Prod Deployment Support
• Conferences, Demos & QBRs
• User Guides & Videos
• QA Closure Memo & Signoff

TECHNICAL SKILLS:

Project Management: Jira, Confidential Project, Visual Studio, HP Quality Center

ERP, CRM: Confidential Dynamics AX, MS Solve- Confidential CRM Application

Methodologies: Agile-Scrum Model, ISO 9000, Six Sigma, CMM, CMMI, SaaS

Operating Systems: Win 95/98/NT/2000/XP/7/8/10

Programming Language: HTML, SQL, C/C++,.Net, Java, XML

Data Bases, SSH Client: Oracle, SQL Server, PuTTY

Source Control Management: Apache Subversion-SVN, CVS-Concurrent Versions System

Development & Integration Tools: STS - SpringToolSuite, Jenkins

IBM Tivoli Workload Scheduler: Automates, monitors and controls workflow throughout the Enterprise

Test Automation: QTP, Visual Studio, Selenium, OATS

PROFESSIONAL EXPERIENCE:

Confidential, Herndon, VA

UAT Analyst

Environment: Java, Oracle Database 11g, Selenium.

Responsibilities:

• Provided testing feedback in the Confidential discovery and grooming phase
• Created user acceptance tasks, test scenarios / cases by analyzing User Stories in Agile environment
• Executed manual test cases and document the test results in Rally
• Automated test cases with Cucumber/Selenium framework
• Conducted walk through of test cases & results with scrum team
• Logfed and reported defects in Rally, Communicated testing issues with Scrum team Provided Confidential Demos to product owner and product manager
• Worked with Interface groups to create, review and execute interface/end to end cases
• Created and Updated User Acceptance Test documentation Supported Business shakeout tasks for production Release.

Confidential, Blue Ash, Ohio

QA Lead Consultant

Environment: Java, Oracle Database 11g, Selenium.

Responsibilities:

• Oversee the development of test activities estimates, resource plans, costs, benefits and timelines for projects.
• Completed risk and impact assessment for requests and ensure quality and a timely delivery of all projects.
• Identified training and test environment needs.
• Define and Create a Defect Tracking Process, Create Test Plan.
• Perform and/or Oversee test case development.
• Managed the day-to-day activities of a group of testers to complete project and support related activities.
• Delegated assignments to team members and ensure reviews with stakeholders.
• Verified proper configuration of Tools, Formally accept application for testing.
• Coordinated Test Execution, Conduct Defect Triage meetings as appropriate.
• Identified opportunity for "shift to the left" unit testing coverage.
• Identified opportunity for Test automation, monitor/review automated script creation.
• Ensured adherence to automation frameworks.
• Coordinated SOA,
• Performance testing where necessary.
• Updated Project list activities for Project Management.

Confidential, Naples, Florida

QA Test Analyst

Environment: Oracle Forms, Oracle Database 11g, Oracle Fusion Middleware (FMW) 11g technologies.

Responsibilities:

• Represented as QA Test Manager and single point of contact between the Alliance & Oracle teams.
• Coordinated with Oracle team to gain OPERA Application knowledge and test objectives.
• Designed test strategy and Implemented test process as per Alliance standards.
• Liaised between Alliance & Oracle in Requirements review, release planning, estimation, design and analysis.
• Established smooth communication channels between onsite and offshore teams.
• Mentored Alliance team in designing Functional/Automation test scripts, conducted reviews with client team.
• Coordinated with Oracle tech support team for environment setup for offshore team.
• Performed systems administration by upgrading offshore environments with daily wizards.
• Managed different stages of testing like Functional, Integration, Data Base, System and Regression testing.
• Implemented test automation with OATS (Oracle Application Test Suite).
• Mentored Alliance team in designing and developing custom test automation framework.
• Managed Alliance team in Defect reporting, Defect triage meetings and conducted Progression testing.
• Reviewed weekly and monthly plans with Oracle to ensure Alliance is aligned with overall business objectives.
• Seamlessly mentored and managed all Alliance resources with proper cross-training, mitigated attrition risks.
• Created all dashboards, score cards, metrics and service level reports.
• Managed status review meetings including Quarterly Business Review (QBR) with the stakeholders.
• Led implementation of best practices to achieve efficiency and effectiveness in delivery.

Confidential, Jersey City, NJ

QA Test Analyst

Environment: Pre-Win 2008 R2 to Win 2008 R2, Solaris to Solaris 11 SP2(VHS-L)/DAP-Java, SQL 2005 to DHS-SQL, Sybase to DHS-Oracle/SQL.

Responsibilities:

• Involved Confidential initiation meetings representing Confidential technologies as a primary vendor.
• Involved in designing Test strategy which covers overall test process, list of applications, test scope, use cases, application criticality, testing roles and responsibilities, Entry & Exit criteria’s.
• Prepared Test estimation model based on Factory model.
• Identified QA resources on onsite & offshore model, conducted training sessions on Confidential test approach.
• Conducted Confidential initiation kick of meetings by coordinating with various transformation teams across London, Singapore, India & USA.
• Coordinated with Application owners to setup Application demos, Documentation walkthroughs.
• Coordinated with Environment team to get Applications access in current environment to get Hands on including Retail banking, Collections & Recovery and Bankruptcy & Deceased related applications.
• Mentored QA team in preparation of Application specific Test plans, Test cases, Identification of Risk/Issues and Mitigation plans, Identification of Test Data, Alignment of test schedules.
• Coordinated with DB Confidential program managers & Application owners in test plan reviews and getting signoff.
• Follow ups with Transformation teams on environment readiness and access.
• Reviewed the source data - data profiling, Tested ETL data warehouse components, Executed backend data-driven test, tested flat file data transfers.
• Managed QA team in test execution, status reports, Defect triage calls and Progression testing.
• Handled Confidential weekly governance call by involving all stake holders to address current status and outlook.
• Supported UAT teams in user acceptance testing.
• Documented all QA/Test deliverables in DB SharePoint and shared for public confluence.

Confidential, Minneapolis, MN

QA Lead

Environment: JAVA/J2EE, ATG, Oracle 11g, Wiki, Jira, HTML, XML, Agile-Scrum Model, Selenium Automation

Responsibilities:

• Involved in Requirements Analysis and Technical discussions, Prepared Test Plan, Strategy & Estimates.
• Carried out the role of a Business Analyst to lead the effort of gathering requirements for the program and participated in scoping activities.
• Scheduled Test Plan review meeting with Business Team, Program Manager & Technical Manager to evaluate and gather specific client expectations and got Sign Off.
• Coordinated with IPT teams to define IPT Scope, Test Approach, test schedules, Release alignments,
• Analyzed Risks, Issues & Dependencies and derived mitigation plan.
• Conducted Interviews and identified resources for testing team, Trained and Mentored team members on Functionality, Test Scope and QA process in Agile model.
• Involved in Confidential Planning & Review meetings and aligned QA activities accordingly.
• Attended Daily Project standup meetings at onsite & offshore and updated progress of QA Activities.
• Managed QA team on onsite & Offshore model, Documented all QA Activities in Project Wiki for public confluence.
• Created Story/Tasks in JIRA as per Agile Methodology-Scrum Model and assigned to team, tracked till closure.
• Coordinated with QA team on Identification of Test Scenarios, Test Case Design, and Internal review.
• Conducted Table review of test Cases by involving entire project team to ensure test coverage.
• Analyzed the environment ready ness, escalated issues, followed up with till those issues are resolved.
• Created Test Data by setting up various promotions in PCMS.
• Updated content related to Promotional messages and published in QA environments for Confidential .com.
• Ran batch job through TWS analyzed the Data mapping with designed logic for promotions.
• Conducted Test cases execution as per planned test schedules and gathered execution status on daily basis.
• Prepared Test Metrics with the details like Overall test status, Planned TCs, Completed TCs, Pending TCs, List of Defects logged and published to the team.
• Mentored QA team to adhere in defects logging standards to update with all relevant details like Detailed description, Steps to reproduce, Snapshots, Priority, Severity, Environment.
• Identified scenarios for Test Automation, Coordinated with Dev. team to create test scripts using Selenium IDE through user agents in Web browsers
• Installed Integrated Development tools like Eclipse, STS(SpringToolSuite) and downloaded code from project branch to run Automated test scenarios in local system to make sure test scripts are executable.
• Updated Java files related to automated scenarios to specify various configurations & test data.
• Defined Smoke test, Progression & Regression suites in development integration tool Jenkins.
• Ran smoke test suite on each new build to find the environment stability.
• Ran regression test suite on each new build and shared the FTA reports to the team which shows number of passed & failed scenarios, Failure reasons, Server Log, Screenshots and Impacted Java files.
• Analyzed issues related to failed automated scenarios and modified related to Java files and committed code to project branch.
• Coordinated with Dev team to resolve technical issues related to test automation.
• Conducted Integration & Regression testing with the teams related to downstream systems like OMS & TAS.
• Captured server logs through SSH Client PuTTY and analyzed the issues and identified the root cause.
• Created various types of orders to ensure Promotions are applied as per the designed logic.
• Captured Order XMLS, Request/Response XMLs and verified data flow between OLS & OMS through SOAPUI.
• Extensively used Component browser to update various Webserver & Configuration urls.
• Analyzed Project related java files through Eclipse & STS to identify recent files changes.
• Identified all blocker & critical issues at the initial stages and saved lot of time & efforts of team
• Reviewed the Defects logged by team and assigned to appropriate developers.
• Conducted Defect Triage meetings and followed up with Dev team till resolution.
• Monitored JIRA tasks planned as per sprints and moved to appropriate stages like Design, Coding, Ready for QA, In Testing, Re-opened, Ready for Release.
• Responsible for reviewing the Exit criteria and Sign Off on release deliverables during Go/No-Go meetings .
• Supported production deployment by validating smoke test scenarios to ensure successful Go Live.
• Prepared Test Closure Memo a with the metrics of Total Jira tasks released for the sprint, No of test cycles executed, Total defects identified & resolved.

Confidential

Test Project Lead

Environment: .Net, SQL Server, Visual Studio, HTML, V Model

Responsibilities:

• Analyzed BRD, FS and TS Documents. Identified all the Risk, Issues and dependencies.
• Prepared Test Plan, Estimations on total number Test Scenarios, Test cases and Number of Resources required based on the test schedule.
• Scheduled calls with the client to review Test Plan and getting Signoff.
• Organized calls with other vendors to drill with their functionality.
• Conducted training sessions to the team and guided them on Preparation of Test Scenarios, Test Cases.
• Conducted review sessions with client and other vendors and got Signoff.
• Extensively involved in driving System Integration, Progression and Regression testing.
• Conducted collaborative integration testing between various Projects.
• Used Product Studio to manage all testing activities.
• Traceability Matrix to ensure test coverage.
• Prepared Test schedule by dividing the features based on dependencies to avoid blocking of test execution.
• Monitored all the defects reported by team,
• Conducted live meetings with other Project teams on Integration bugs.
• Conducted daily triage calls by involving Developers, FTEs & Vendors, Assigned bugs as per triage decisions.
• Worked with development team other vendors to resolve and isolate difficult technical issues.
• Conducted Regression Testing based on the resolution of bugs.
• Prepared Daily Status Reports and shared with the stake holders.
• Conducted backend testing on database such as MS-SQL Server.
• Worked with the team in preparation of Test Deliverables like User Manuals and Videos.
• Prepared Test closure report and worked with client and other vendors in getting SIT sign off.

Confidential

Module Lead

Environment: .Net, Confidential Dynamics AX, SQL Server, Product Studio, HTML, V Model

Responsibilities:

• Worked as a Module Lead in DTE Order Management (OM) module.
• Involved in preparation of Test Plan and FBD(Feature Break Down)documents.
• Prepared an As-Is document which contains existing functionality of all features related to (OM) module.
• Provided estimations for testing efforts on my module.
• Divided and assigned all the sub modules to the team members as per individual’s capability.
• Monitored all team members to get them acquainted with the environment and functionality.
• Reviewed the FS & TS documents and logged the analysis bugs.
• Interacted with Confidential COE Test team and Business teams for test case preparation and FS reviews.
• Coordinated with the team members in designing Test cases.
• Conducted peer reviews on Test Cases and logged bugs to modify them as required.
• Participated in SIT & UAT bug triage and also tracked the bugs and sent the report on a weekly basis.
• Prepared Health Card table with major scenarios to test end to end functionality on each new build.
• Participated in OM weekly status calls and provided the statistics to the onsite team.
• Trained the newly joined resources on business scenarios and process flow.
• Co-Ordinated with UAT team in designing and execution of UAT test cases.
• Provided the RCA for UAT bugs and supported the UAT execution from offshore.
• Worked with Confidential ACE team in preparing the performance testing scripts and provided the test data.
• Worked with the team in preparation of Test Deliverables like User Manuals and Videos.
• Helped Test Manager in preparation of Test Closure Memo and getting signoff.

Confidential

Test Lead

Environment: ASP.Net, Oracle 9i, Window 2k, HP Quality Center 8.2

Responsibilities:

• Performed functional requirements analysis and Prepared Test plan document.
• Coordinated with test team in test case design & review.
• Prepared Traceability Matrix by mapping requirements with test cases for test coverage.
• Worked with Business analyst and developers in identification of test data.
• Coordinated with team to execute test cases and log defects.
• Participated in triage calls and Worked with dev team to resolve issues.
• Extensively used HP Quality Center for Test Management.
• Automated E2E scenarios through Quick Test Professional (QTP) tool.