Software Test Lead Resume

SUMMARY:

Experience with vendor selection for ServiceNow automation framework.
Budgeting by Priorities process used in municipal government; RFP evaluation; Finance committee member; Leadership position on Council
Experience with wide variety of tools, products and systems.
Extensive SQL experience with SLA and KPI metrics for Office365 portal
Handling multiple projects, meeting deadlines, delivering high - quality
Authoring test plans, test specification, use cases, and test estimates
Designing & Creating hundreds of detailed test cases
Worked on ground-breaking products like Confidential Outlook and Amazon Shop

TECHNOLOGIES:

OSes: Windows 8/10, Windows Phone 7/8/10, XP/Server 2003, iOS (various), Android (various), Macintosh OS 9 & OSX, Linux Mint

Applications: Confidential Word, Excel, PowerPoint, Access, Outlook, Project, Visio, Publisher, Macintosh Office X applications, Windows Mobile & ActiveSync, CRM 2.0 and Windows Media Player; RealPlayer, Acrobat

Server Products: Confidential SQL Server Management Studio, Confidential Visual Studio 2012, Confidential Office SharePoint Server (MOSS), Confidential Centricity Enterprise, Exchange Server 2000, Confidential SQL Server, Internet Information Server (IIS), ServiceNow (ticketing platform)

Tools: Confidential Product Studio, WTT, JIRA, Mercury Test Director/Quality Center, Confidential Team Foundation Server

Script/Tag-based Languages: Confidential VB Script; XML, & HTML

PROFESSIONAL EXPERIENCE:

Confidential

Software Test Lead

Responsibilities:

Coordinating Scrum activities, developed unit metrics plan using JIRA and evaluating options for adoption of automation system.
Managing UAT activities with process owners
Developing and executing test plans/cases for two-week sprints using ServiceNow platform.
Working with Business Analysts, Process Owners and Software Developers to deliver quality automated workflows based on customer requirements.

Confidential

Software Test Lead

Responsibilities:

Coordinating UAT activities with process owners
Developing and executing test plans/cases for monthly sprints using ServiceNow platform.
Working with Business Analysts, Process Owners and Software Developers to refine business requirements and deliver quality business workflows.

Confidential

Software Test Lead

Responsibilities:

Developing, testing and maintaining SQL processes to deliver SLA, KPI and Usage metrics to Fortune 500 companies.
Coordinated with PM/Dev to triage requests and bug reports for requirements, scoping & assignment.

Confidential

Software Test Engineer

Responsibilities:

Tested new/updated versions of Amazon’s mobile apps.
Developing/executing/recording results for mobile apps.

Confidential

Sr. Software Test Engr.

Responsibilities:

Writing and executing Test cases for legacy and new billing systems and QA for product offerings.
Reporting defects using HP Quality Center against Amdocs-driven billing system.
Processed and triaged UAT bug reports and promoted rewritten reports into active bug DB.

Confidential

Software Test Engr.

Responsibilities:

Writing Test Plans for new SharePoint Web Parts/Features on Windows 7 Division web portal.
Verifying and deploying SharePoint features on pre-production server; post-release verification.
Tested web solution which drew data from SCOM 2007 B/E that reported server health for Windows Division

Confidential

QA Engineer

Responsibilities:

Writing/Executing test cases for media catalog product.
Reporting and regressing defects, working out design issues with Product Designers.

Confidential

QA Engineer

Responsibilities:

Writing/Executing test cases for Confidential Outlook/CRM-based back office billing solution.
Reporting/regressing defects with Visual Studio/TFS.
Verifying features on prod environment for deployment.

Confidential

Software Test Engr.

Responsibilities:

Revising/Executing complicated test cases for Confidential Vista N (Windows Media Player-focus)
Compatibility testing various audio/video cards with media players.

Confidential

Sr. Software Test Engr.

Responsibilities:

Developing complex cases for enterprise medical product
Managing priorities and schedule with Designers and Devs
Group technical resource for Confidential Office

Confidential

Software Test Engineer/ Lab Engineer

Responsibilities:

Executing and documenting scripted tests ensuring initial build quality for the Macintosh Office product line.
Installing and configuring Win/Mac hardware and software for Dev, PM and Testing groups

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