SUMMARY:

• Sr. Lead Quality Engineering with 12 years of experience in Software Testing, Quality Assurance and Solution Architecture.
• Extensive experience working in Agile Scrum.
• Experience on API testing and Web services testing using SOAP UI / Postman.
• Experience in testing AWS Cloud based applications and monitoring them for secure data processing.
• Test applications hosted in the Docker Containers managed by Swarm to ensure that multiple logical components implemented as a suite of Microservices are interacting with each other in a secure and reliable manner.
• Verify the business sensitive content hosted on AWS S3 buckets.
• Assess the various documents (including log files) to ensure that there is no PII or sensitive data being uploaded and passed out of the network via the cloud environment.
• Verify that documents are processed in secure manner and placed in centralized location without any data security breach. Also test when pulling back the documents, there is no activity being performed that compromises on data security.
• Perform security/ penetration testing to ensure that unauthorized / brute force access to the documents that are shared in the S3 Bucket is not accessible to malicious users.
• For every new feature developed, understand the way the APIs are structured, and access their contracts via Swagger UI
• Author test scripts for penetration testing of microservice APIs via SOAP UI and Postman, passing the test data through JSON
• Setup test scripts for API performance testing via JMeter
• Experience in testing Mobile Applications (Native, Hybrid, Web) on real Android and iOS devices as well as on Cloud based platforms like PerfectoMobile.
• Experience in Test Planning, Test Estimation, Test Strategy, Customer Outreach, People Management, Test Environment setup, Onshore - Offshore coordination, E2E System Integration testing, Defect Triage, Task allocation and monitoring, analyzing test results and Tracking defects using various tools.
• Given a user story to be developed, estimating the testing story points / testing task hours based on the functional and technical complexity of the story.
• Acting as a gating agent, to ensure that the user story passes the “definition of done” before it is being passed over to the business user for acceptance.
• Skilled professional in the areas of PL/SQL, Database Concepts and SQL Queries.
• Experience in leading a team of 17 members with direct reports.
• Creating Weekly Status Reports, managing client interaction, implementing and monitoring processes for onsite-offshore testing.
• Ability to lead, drive, manage, motivate and develop a high performing team.
• Strong experience working in a geographically distributed team environment.
• Strong Communication, Interpersonal and Team Coordination skills.
• Training, mentoring, deploying and counseling of the processing associates.

TECHNOLOGY/SKILL SET:

Skills: API Testing, Cloud Based Testing, Security Testing, SQL Queries, Mobile Application Testing (Android and iOS), Test Estimation, Microservices Performance Testing, Automation testing

Domain Expertise: Mortgage, Consumer Lending, eCommerce, Mobile, Mortgage Insurance Media, Telecom

Defect Management Tools: Rally, BugZilla, Mantis, JIRA, Quality Centre, TestLink, TFS, QMetry Mobile Devices iOS devices (iPhone, iPad, iPod), Android Smartphones and Android Tablets Windows Phone, BlackBerry OS

Web Authoring Tools: SQL Queries, PL/SQL

C#, Linux CommandsProducts: SOAP UI, Postman, IBM Tealeaf, New Relic, CloudWatch, Rally, JIRA, JMeter, Selenium, Tortoise SVN, SQL Server, Oracle, Eclipse, Appium

PROFESSIONAL EXPERIENCE:

Confidential, Raleigh, NC

Associate Manager Quality Engineering

Responsibilities:

• Implement process and workflow in the project.
• Prepare end to end test scenarios from the User Stories by applying logical analysis and reasoning on the items under test.
• Identify test cases for different phases of testing. Ex. Functional, Regression, Automation, Security and Performance.
• Interface with the BA team to identify the list of user stories, and highlight any concerns that violate the INVEST principles of user stories.
• Go through the Documents/User Stories and critical understand requirements.
• Be involved in the onshore user story elaboration sessions to ensure that the stories have been groomed to enough granularity, so that the offshore team who is not in direct contact with the customer can get in-depth understanding of what is needed.
• Manage access to the ALM tool (Rally), to ensure that all team members can access / update user stories.
• Setup tool for API automation (SOAP UI and Postman)
• Identify test cases that require repetitive execution and prioritize them for automation.
• Arrive at the automation strategy and solution architecture for any new component developed.
• Performing due diligence and research on identification of the automation tool.
• Work with the architecture team to setup automation framework and environment to execute automation scripts.
• Work with the network team to ensure that required privileges are provided for execution of automation scripts.
• Use tools (Tavant FIRE) that can convert the output of the automation logs, into human readable format, for consumption of the management and development team.
• Support development team by providing knowledge transfer of scripts and features of the framework.
• Support automation team in writing selenium test cases using java binding, employing Page object and Page Factory patterns for Web Application.
• Train, mentor and review the work of automation engineers in scripting and code management
• Maintain existing framework using Java, Selenium Web Driver and Apache Maven.
• Responsible for secure framework source code control using git.
• Perform review and track closure of review comments for the test cases created by the rest of the team (onsite / offshore).
• Overlap with offshore hours to ensure that there is daily hand over of the tasks, to ensure continuity.
• Perform Sprint Retrospective, do root cause analysis and identify preventive measures for issues that escaped detection in the lower environments/ IT testing.
• Act as an SME for the MI Site application and help in identifying potential impacts due to various new business improvements being undertaken, and draft test plans/ scenarios based on the impact.

Confidential

Senior Quality Assurance Lead

Solution Environment: Mobile Applications (Native and Hybrid), Web Services, Manual Testing (Mobile, Functional and UI).

Tools: JIRA, Fiddler Omniture, Perfecto Mobile, Test Flight

Responsibilities:

• Test application for latest business news on stock markets, financial & earnings on Confidential . Test world markets streaming charts & video, check stock tickers and quotes.
• Test Push Notifications, In-App alerts and ensured that users are getting proper alerts as per their subscriptions. Push Notifications, In-App alerts, News & Videos, Network Operations, Streaming Media, Application Upgrade, Handling Interruptions, Payment Solutions and Social Media Sharing
• Perform Application Upgrade testing and Network Testing (Carrier Networks and Wi-Fi)
• Implemented Process and Workflow in the project.
• Interact directly with Client and Development personnel to gather software requirements.
• Analyzed Business and Functional requirements to develop Test Scripts.
• Reviewed and optimized manual test cases and tracked defects, verified fixes, and performed follow-up work to resolve issues.
• Development and implementation of test plan and test estimation using business requirements and design documents while specifying testing overview, approach, strategy, scope and roles.
• Responsible for analyzed test results to make sure that the requirements have been met and existing system requirements have not been broken.
• Responsible for work allocation to the team, defect review, preparing defect reports and test summary status report.

Confidential

Senior Quality Assurance Lead (E-Commerce)

Solution Environment: Web Application, Web Services, Manual Testing (Database, Functional and UI).

Tools: Mantis, TargetProcess, Test Link

Responsibilities:

• Involved in implementation of process and workflow in the project on Android playform.
• Involved in development and implementation of test plan, test cases, test scripts and test estimation using business requirements and design documents while specifying testing overview, approach, strategy, scope and roles.
• Involved in different testing activities like functional, integration, system, regression and user acceptance testing.
• Responsible for analyzed test results to make sure that the requirements have been met and existing system requirements have not been broken.
• Responsible for work allocation to rest of the team, defect review, preparing defect reports and test summary status report.
• Acting a point of contact from offshore.

Confidential

Quality Assurance Lead

Solution Environment: Mobile Applications (Native and Hybrid), Web Services, Manual Testing (Mobile, Functional and UI).

Tools: JIRA, Fiddler Omniture, Test Flight, Perfecto Mobile

Responsibilities:

• Managing delivery of various modules of Confidential mobile applications.
• Implemented Process and Workflow in the project.
• Liaised directly with Client and Development personnel to gather software requirements.
• Analyzed Business and Functional requirements to develop Test Scripts.
• Reviewed and optimized manual test cases and tracked defects, verified fixes, and performed follow-up work to resolve issues.
• Development and implementation of test plan and test estimation using business requirements and design documents while specifying testing overview, approach, strategy, scope and roles.
• Responsible for analyzed test results to make sure that the requirements have been met and existing system requirements have not been broken.
• Responsible for work allocation to the team, defect review, preparing defect reports and test summary status report.
• Tested Push Notifications, In-App alerts and ensured that users are getting proper alerts as per their subscriptions.

Confidential

Sr. Engineer - Quality Assurance

Solution Environment: Web Application, Web Services, Windows App, Manual Testing (Database, Functional and UI).

Tools: BugZilla, JIRA, SOAPUI

Responsibilities:

• Development and execution of test cases and test scripts using business requirements and design documents while specifying testing overview, approach, strategy, scope and roles.
• Involved in different testing activities like functional, database, integration, system, regression and user acceptance testing.
• Performed testing on various operating systems and browsers.
• Responsible for analyzed test results to make sure that the requirements have been met and existing system requirements have not been broken.
• Responsible for work allocation to rest of the team, defect review, preparing defect reports and test summary status report.