SUMMARY

• Technically Competent Professional with 8+ Years of experience as Software Quality Assurance Analyst with strong analytical skills.
• Extensive involvement in all stages of software developmental life cycle (SDLC) and software testing life cycle (STLC)
• Experience in Functional Testing, Regression Testing, System and System Integration Testing, Database Testing, ETL Testing, Web Services Testing, Security Testing, White Box, TDD, BDD and Automation Testing.
• Experience in using test management tools like HP ALM, JIRA, MTM and Bug Zilla.
• Excellent experience in Software Testing of GUI, Client /Server and Web Basedapplications using Manual Testing Techniques.
• Work experience in different software developmental methodologies like Agile Scrum, V - Model and Waterfall.
• Expert in Testing Life Cycle (TLC): Including Risk Analysis, Risk Mitigation, Planning Process, Test Design, Defect Tracking, Management and Test Reporting.
• Hands on Experience in preparing of Test Plan, RTM, Test Strategy, Test Cases from SRD/User Stories/Use Cases, Test Scenarios, Test Data and Test Execution.
• Experience in working on cross platforms like Windows, Mac and UNIX.
• Designed and implemented different automation frameworks from scratch like Page Objects framework, Keyword Driven framework and Hybrid framework for different projects
• Excellent experience of build tools like Maven and managing selenium automation projects using them.
• Experience in testing the Security aspects of web application using Burp suite.
• Experience and working knowledge in application servers/databases and Web Services Testing (SOA) . (HTML5, CSS3, XML and JSON formats, WSDL, SOAP UI 4.0/3.0, REST etc.)
• Possess expert level of understanding of WSDL, XSD, Schema, DTD, XML documents for Web Services Testing.
• Hands on Experience in Database Testing using SQLqueries on Oracle and SQL Server.
• ISTQB Certified Professional.
• Worked on Autosys job scheduling system.
• Problem-solver with strong automation fundamentals and can quickly adapt different testing environments.
• Hands on experience in testing Magnetic stripe, EMV/contactlesscards in payment networks.
• Extensive experience in testing of ATM and EFTPOS Terminals software with Distra/ConnexSwitch and FINsim Simulator.
• Closely worked with Clients, Business Analysts, Subject Matter Experts and the project managers to analyze the requirements and build project specification/Test Estimates.
• Extensive interaction with developers and iteration manager while handling production issues in Support team.
• Self-starter, versatile team player, proactive and extremely detail-oriented with a proven capability of working under high pressure.
• Exhibits an honest work ethic with strong problem solving & analytical skills, flexibility, resourcefulness and the ability to work cohesively as part of a multidisciplinary and geo graphically distributed teams.
• A fast learner, who values time, has worked diligently and systematically to the complete assignments without compromising on the company vision/mission.
• Excellent delivery in all my work products. Achieved higher customer satisfaction and received appreciation from clients for the work done.
• Able to communicate clearly and concisely in business and technical terms.

PROFESSIONAL EXPERIENCE

Languages/Scripting: Java, HTML, VB Script, Java Script, CSS, XML, JSON

Databases: MS Access, Ms-SqL, Blue Martini,ORACLE, SQL Server, MySQL

Test Management: Quality Center 9.2, ALM, JIRA, Mercury Test Director 8.0, TFS, IBM Rational Clear Quest DTS, Rose, MTM, Bug Zilla

Operating Systems: MS Windows all versions, Mac OSX, Unix

Web Debugging: Xpath, Fire Path and Fire Bug

IDE: Eclipse, Visual Studio 2010, 2008

Web Servers: MS IIS 6.0, Apache Web Server

Browsers: Windows IE, Mozilla, AOL, Netscape Mac Safari, AOL, Mozilla, IE .

PROFESSIONAL EXPERIENCE

Confidential, Houston,Tx

Quality Analyst

• Extensively interacted with Business people, Developers and Clients to test according to their requirements.
• Involved in writing test plan for the testing process of the Application.
• As the QA Analyst, my responsibilities included developing and documentingProduct Test Plans, using several SDLC methodologies.
• Assisted in writing efficient and effective Master Test Plan, Test Strategy, System Testing, End-to-End Test and User Acceptance Test Plan.
• Performed end-to-end "System Integration" testing which covered the entire business process flow from the initial point of sales through to all the (10) downstream systems and XML output files, including apps/interfaces.
• Coded scripts for testing the test cases and made enhancements for modified scripts using Quick Test Professional (QTP)
• Participated in the planning, development, coordination and presentation of specific testing needs as appropriate to the quality assurance needs of the end user.
• Developed and executed SQL queries to verify the proper insertion, deletion and updates into the data Warehouse supporting tables and cubes.
• Assisted business users in defining UATtest cases and plans; Established and maintained test cases and test data in Quality Center.
• Coordinated with the QA Team for testing activities across multiple systems and managed Conversion test execution.
• Involved in creating and setting up the Test environment in QTP for testing.
• Developed test cases and test scripts using QTP for Functionality testing.
• Develop/Debug complex DBs scripts/queries for data verification and data analysis for its correctness in transaction testing.
• Designed, Developed and reviewed Automated Test cases.
• Involved in coding in java and .Net environment.
• Used Maven, Selenium grid to execute selenium automation suites on different platform, browser combinations in parallel.
• Extensively communicated with developers using bug-reporting tool Jira.
• Performed System Acceptance testing by executing the test scripts.
• Performed End-to-End testing, Load testing from the time of provisioning on the network to updating the database correctly.
• Developed test scripts for Performance and data driven tests.
• Involved in writing test plan for the testing process of the Application.

Environment:Manual Testing, Quality Center 11, DBeaver, Visual Studio 2015, HTML5, Java Script, IIS 8.0, Oracle 9i/10g/11g/12c, VisualSourceSafe 2005, Windows 7/8/8.1/10, MS-Office, Jira, SQL Server, ALM, SOAP-UI, Web Services, JIRA, XML, Selenium.

Confidential, Louisville,KY

Quality Analyst

• Worked in agile environment, attended daily stand up meeting, SCRUM meetings.
• Understand and convert user stories and Acceptance criteria into test cases.
• Involved in both Manual and Automation Testing
• Responsible for designing and executing test plan and test cases and review peer test cases.
• Prepared RTM to ensure all the requirements are covered.
• Prepared test data for the identified test objective in the planning stage.
• Performed smoke testing, functional testing, Integration testing, back-end testing, regression testing and user acceptance testing (UAT).
• Performed the sanity test to verify the build.
• Created Regression test cases for automation using Selenium webdriver, TestNG and java.
• Used Firebug/Fire path add-on tool to identify the object's id, name, xpath, link in the application.
• Developed Hybrid Framework in Selenium to get data from the excel.
• Executed and Analyzed test results for WebDriver scripts
• Done browser compatibility testing with browsers like Firefox, Chrome, IE
• Involved in ensuring software quality through automation and continuous integration processes
• Configured Maven and Jenkins for better dependency and automatic build deployment.
• Update and Maintain regression suite for every release.
• Worked closely with cross-functional teams(Dev, BA, PM, Product Owner) as part of AGILE environment.
• Involved in testing the backend Database retrieved data from the tables using SQL.
• Tested Web Services using testing standards like validating XML, WSDL using SOAP UI tool.
• Used Soap UI for functional testing and verifying the Request and response XML, XPATH at respective locations.
• Created test cases for each service and test the service end to end using different parameters.
• Generated weekly Repotrs, Defect Reports and Customized Summary Reports.
• Used (QC) QUALITY CENTER for bug-reporting, tracking and generate graphs, and analyzed the results.

Environment: J2EE, Selenium, TestNG, xpath, XML, HTML, Firebug, Firepath, EclipseIDE, Maven, Jenkins, SVN, MSSQL, QC (Quality Center).

Confidential,Minneapolis, MN

Quality Analyst

• Extensively interacted with Business people, Developers and Clients to test according to their requirements.
• Involved in writing test plan for the testing process of the Application.
• Coded scripts for testing the test cases and made enhancements for modified scripts using Quick Test Professional (QTP)
• Involved in creating and setting up the Test environment in QTP for testing.
• Developed test cases and test scripts using QTP for Functionality testing.
• Develop/Debug complex DBs scripts/queries for data verification and data analysis for its correctness in transaction testing.
• Extensively communicated with developers using bug-reporting tool Jira.
• Performed System Acceptance testing by executing the test scripts.
• Performed End-to-End testing, Load testing from the time of provisioning on the network to updating the database correctly.
• Developed test scripts for Performance and data driven tests.
• Coded test procedures for creating Virtual users and calculating transaction times for testing.
• Involved in writing test plan for the testing process of the Application.
• Analyzing the requirements from the client
• participating in preparing test plans
• preparing test scenarios.
• Preparing test data for the test cases
• Analyzing the test cases prepared by other team members
• Executing the test cases and defect tracking.
• Giving mandatory information of defect to developers to fix it.
• Retesting the application after fixing bugs.
• Performing Regression testing on the new builds and evaluating the results.
• Actively participated in Team meeting and review meetings. Participation in review meetings and giving suggestions.

Environment:Manual Testing, Quality Center 10, Visual Studio 2005, ASP.Net 2.0, HTML, Java Script, IIS 6.0, Oracle 9i, VisualSourceSafe 6.0, Windows XP, MS-Office, Jira.

Confidential,Hershey, PA

Quality Analyst

• Reviewed Business Requirement Documents and the Technical Specification.
• Mobile tester for Global Mobile Application " Trip Approval", Expense Entry & Time Entry on Confidential IOS devices.
• Application works on the underlying functionality to approve Time Off, Trip expenses all remotely for all Hershey's Employee base.
• Collaborated with the offshore resources on the project and defined and optimized the SDLC.
• Acted as QA Analyst on the project monitoring the Quality center and establishing the scope and nature of the defects.
• Wide experience ranging from designing test cases on Quality Center and using tools like JIRA.
• Manual testing for the functionality of the application including Time Entry Workflow, Expense Entry Work flow with end to end testing in SAP.
• Actively participated in enhancement meetings focused at making the application more reliable.
• Formulated manual test cases include Unit & Integration test case for all application.
• Communicated with the automation team about Test cases that needed to be automated.
• Wrote test cases for Time Entry & Trip Entry and executed the same for user interface and functionalities.
• Created various scenarios to verify and compare results between different Modules.
• Tested the application on various generations of iPhone.
• Tested the application under different networks and Internet speeds including while on EDGE, 3G, 4G, LTE and Wi-Fi.
• Documented the entire Test Cases, Assessment Report, and Test Results.
• Involved in different phases of Test effort like Integration testing, Regression testing, and User Acceptance testing.
• Thorough knowledge of mobile platforms such as iOS.
• Responsible for generating business process flow diagrams based on business resource documents.
• Involved in establishing scope, traceability, and test scenarios.
• Used the Agile methodology during the project life cycle and ascertained deliverables on a per sprint basis.
• Analyzed the performance by generating transaction response time graphs and reports.
• Monitored Quality Center to close the bugs/cases as and when developers fix the bugs.
• Assisted the Business Analyst to convert Requirement documents into Technical Specifications.
• Report defects and discuss details with Project managers.
• Tested the End-to-End Testing using SAP database to check the functionality of the application on the front end.
• Follow up with UAT Users of any defect / requirement related issues, identify, classify and add more information to better track defect.
• Managed the encountered bugs during the testing process by entering them to the Quality Center.

Environment:Manual Testing, Quality Center 10, Windows Vista, Internet Explorer, Firefox, Safari, Chrome, SQL Server, Mainframes, People soft, Web Services, Visual Studio, VB.net, HTML, Net Framework 3.5, XML,Jira,Sap

Confidential

Quality Analyst

• Involved in gathering the requirements that were critical to the business process flow and using those requirements for the Business Requirements Document (BRD)
• Participated in multiple patient location data analysis projects, with a wide scope of duties and responsibilities, including data capture, quality control, land base creation, database query into ESRI Arc GIS geo database Environment.
• Understand the product functionalities with help of RDD and Tech Spec documents.
• Preparing Test Scenarios, Test cases based on the Tech spec document or Test Overview Documents.
• Reviewing of Test cases (Peer Reviewed)
• Preparation of Test Requirements, Uploading of Test scripts in HP QC.
• Preparation of Test Execution Plan base on Estimation sheet.
• Preparation of Test Data and Performed Smoke Testing of application in Testing Environment.
• Performed Functional Testing, System testing, Regression testing and Adhoc Testing.
• Identifying defects and Reporting defects in HP QC and get them resolved by Re-Testing the Defects.
• Tracking of Traceability Matrix.
• Preparing the Manual Test Scripts execution status report.
• Composing the Task mail and sending daily Reports to the client.
• Providing technical support and expertise to internal staff, and assisting with communication and training sessions related to GIS projects.
• Maintained a daily meeting with the Business team on task order approval, increased and decrease frequency of the meetings as per the progress of the task.
• Documentation- Generating Exception Report for Geo exceptions during Geo-Coding.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and insures that critical requirements are not missed.
• Facilitated collection of functional requirements from system users and preparation of functional specification documents that provided appropriate scope of work for technical team to develop prototype and overall system.

Environment:MS Office, GIS, ArcGIS, Visio, SharePoint, UNIX, SQL, Toad, DB2, CMR, Citrix, Rational Suite, Windows 2000/XP

Confidential

Quality Analyst

• Involved in design, development, testing and implementation phases of Software Development Life Cycle (SDLC)
• Developed ASP.Net pages using ASP.NET 3.0 web form controls, Custom user Controls, HTML server controls in C#.
• Used Visual Studio.NET 2008 to design the forms, develop and debug the application.
• Created SSRS reports for all kinds of roles and visualizations.
• Created an RGT tool in excel which is a risk generation tool which uploads multiple risks in a single shot.
• Created a Boston graph which shows the complete picture of risks in project.
• Wrote SQL Queries to create tables, stored procedures, triggers
• Created database views for reports.
• Created AJAX enabled web pages for performance.
• Created web services for retrieving user profile data from active directory.
• Used dropdown, Menus, Web List Bar controls for .NET to customize some the look and feel of the application.
• Configured third party controls like telerik Spell checker and Calendar controls.
• Enhanced and developed UI functionality using ASP.NET, HTML, and XML.
• Created CSS files to be applied to various web forms on the web pages.
• Created Master page templates and Report page templates.
• Created deployment documentation for deploying in multiple environments

Environment:Visual Studio 2005/Visual Studio 2008, SQL server 2005, ASP.Net 2.0, SSRS, VB.NET, JavaScript, HTML, XML, XSLT, AJAX, JQuery, Office 2003, IIS, TFS, VBA, Excel Macros, Windows server 2003.