EXPERIENCE SUMMARY

• Accomplished and integrity - driven Technology professional offering 17 years of successful IT Experience out of which 8 years of Project and Program management experience
• Expertise in people management and all core management process groups like Cost, schedule, scope, communications and procurement
• Developed and refined program management processes by working with client PMO office defined KPIs, business metrics, SLAs and working with IT and Business for IT road map
• Experience in SDLC/STLC delivery models including Waterfall, Iterative and good understanding of Agile scrum and Scaled Agile Framework (SAFe)
• Experience in Consumer Lending, Mortgage Lending, P&C, Disability, Confidential products
• Expertise in underwriting and fulfillment process for loan products
• Strong experience in Member quote, Issue Policy and Customer retention strategies for Automobile Insurance product lines
• Working knowledge of M&A data conversion processes
• Working knowledge of Core banking applications including but not limited to Online banking, Deposits, ATM, Card Management
• Understanding of Capital and Money Markets, Securities Lending, Cash equities
• Platform migration project knowledge in Automobile Finance platform for servicing of loans, payment processing and recovery management
• Experience in Data movement testing from System of Records to Raw Data Landing zone and to Enterprise Online System, leveraging various Big Data technologies
• Strategizing data movement test for one time load, delta, reconciliation process for SOR to RDZ including near real time loads
• Expertise in TDM using ETL Products like IBM InfoSphere Optim
• Expertize in delivery of test data management areas of Data Profiling, Privatization, Refresh, data Mining and Optimization
• Experience in Test Environment Management for Batch Cycle Optimization, Build outs and Maintenance using gold copy restores
• Understanding of Cloud Integration in Customer Environments and Architecture patters for Cloud application migration
• Understanding of technical aspects of Cloud Integration, BigData Suite of products
• Experience in SDLC/STLC delivery models including Waterfall, Iterative and good understanding of Agile scrum and Scaled Agile Framework (SAFe)
• Manage day to day operations and client interfaces
• Managing customer service operations inclusive of conceptualizing and implementing short / long term plans; managing projects with focus on excelling business targets and service delivery metrics
• Assessing customer feedback, evaluating areas of improvements and providing critical feedback
• Preparing reports with a view to apprise management of process operations and assist in critical decision-making process
• Lead solution development efforts that best address customer needs, while coordinating the involvement with key contact personnel
• Develop effective and specific account plans to ensure revenue target delivery and sustainable growth
• Weekly, monthly and quarterly review meetings with clients Business Analyst
• Consumer Lending Origination and Fulfilment for Mortgage and Consumer finances
• Credit Bureau Pull and Analysis for customer scoring models as part of origination
• Customer Risk Assessment based on credit analysis and risk ranking models
• Working knowledge market risk, credit risk for the US geography, Canada and Puerto Rico
• Platform migration project experience in Automobile Finance platform for loan servicing, payment processing and recovery management
• P&C Insurance domain knowledge for existing and new member quotes and policy administration systems
• Disability and Group Life working knowledge
• Experience in multiple M&A data conversion engagements
• Working knowledge of Core banking applications including Online banking, Deposits, ATM, Card Management and understanding of Capital and Money Markets, Securities Lending, Cash equities Data Analyst
• Data movement backend validation from System of Records (SOR) to Apache Hadoop Raw Data Landing zone (RDZ) and to Enterprise Online System (EOS) run on Apache
• Strategizing data movement test for one time load, delta, recon and near real time data validations
• Experience in leveraging logical and physical data models, bridge, lineage and cross walk artifacts for data movement
• Experience in implementing of translate look up tables and test data privacy process for PII masking as per security standards mandated by GLBA compliance
• Design of Data mining framework and Self-service portal for synthetic data generation Solutions Architect
• Understanding of Cloud Integration Feasibility study for Staging environment and batch integration in test environments
• Higher availability project experience in Mainframe LPARs
• Test data Optimization for account hosting banking applications using ETL process
• Mainframe Batch cycle process optimization to reduce elapsed time of the batch process in test Environments
• Experience in implementing of translate look up tables and test data privacy process for PII masking as per security standards mandated by GLBA compliance
• Design of Data mining framework and Self-service portal for synthetic data generation
• Working knowledge of Technology Product Evaluation process and selection

TECHNICAL SKILLS

Distributed Platforms: SCO UNIX, Sun Solaris, Linux, Microsoft Windows 2012 server

Languages: C, C++, Q++, COBOL

Big Data: Apache HBASE, Apache Hadoop, Titan Graph, Apache Kafka, Spark

Web: Java, HTML, Web Services, REST API

AWS: AWS VPC, EC2, Load Balancers and Auto Scaling, S3, DNS Services, Hybrid Solutions and VPC peering, EFS, RDS, Application and Messaging Services, CloudWatch and CloudTrail, Deployment Services

IAM: AWS IAM Console

Databases: CDS, DB2, IMS, MS SQL Server 2008 R2, MS SQL Server 2014, MySQL

ETL: IBM InfoSphere Optim 7.2, Optim 11.3

Mainframe: OS/390, MVS JCL, COBOL, CA ESP, CICS, Easytreive Plus

Configuration Management: RCS, IBM ClearCase, Serena ChangeMan, Star Team, Harvest

Testing: HP ALM, Qualitia Automation Platform, POSTMAN, Paragon FASTress, IBM Work Load Simulator

Program Management: MS Project, MS Visio, MS Office Suite, MS SharePoint, Ariba, Clarity

Special Software: TCS MasterCraft

WORK EXPERIENCE

Confidential

TechQA Big Data Manager

Responsibilities:

• Manage delivery of Confidential Data Hub (MDH) Program for Disability, Group Life and P&C Product Lines
• MDH is a transformation program to source data from various Confidential product lines into Big Data Enterprise Data Management Systems (EDMS) Platform
• Managing data movement testing and validation from System of Records (SOR) to Apache Hadoop Raw Data Landing zone (RDZ) and to Enterprise Online System (EOS) run on Apache
• Coarse grain and SPI REST API testing for functional nuances, including experience in Global Party Claim management for graph relationship testing
• Involved in leveraging bridge documents, lineage documents, cross walk, logical and physical models as part of data movement testing
• Experience in strategizing data movement test for one time load, delta, recon and near real time data validations
• Working knowledge of many of IBM MQ Series, many Big Data tools like Apache Hadoop, Apache Kafka, Apache SPARK, Apache Flume, Apache HBase, Titan DB, Gremlin tool, Apache SOLR
• Working knowledge of Micro services and SFDC runs on Salesforce.com
• Involved in test strategy for pre prod environment before data is migrated into production MDH
• Established standard reporting for the executive management for consuming the progress of the project
• Present the program status to executive management
• Oversight of defect triage calls, daily huddle calls
• Manage Costs and Budget

Confidential, NC

Test Data and Environments Manager

Responsibilities:

• Manage delivery in TDM using ETL Products and Test Environment Management for Batch Cycle Optimization, Build outs and Maintenance using gold copy processes
• Establish Test Environment and TDM Architecture and roadmap
• Manage Project Initiation, Process, Architecture, Development, QA and Resources Management across the account and client teams
• Manage cross dependency deliverables, milestones and Timelines
• Review reports on problems and recommend resolutions periodically. Identify potential risks and classify them based on criticality
• Develop and Institutionalize best practices/processes
• Creation of Contracts/SOWs renewal and termination
• Develop communication plan and monthly updates to IT Leadership
• Drive the Technical Team in Development and Delivery, Onsite/Offshore Co-ordination
• Manage Costs and Budgets
• Lead and Design the Proof of Concepts, Proof of Technology efforts and support presales and RFPs and RFIs
• Help develop processes, plans and procedures to support the interaction between Infrastructure Teams, IT technical teams and the Distributed Systems team.
• Work closely with the delivery team to ensure smooth operations, achieve all the SLA’s/KPI’s and be best in class

Confidential, Baltimore, MD

Senior Business Analyst | Developer

Responsibilities:

• Lead and execute the transition plan from outgoing vendor for successful takeover of the applications
• Lead Loan Origination System and Channel application for branch operations in Personal and Mortgage Loans.
• Lead strategic projects, monthly releases and other work efforts. Liaising between the business team and technical team and working on estimates during the initial phase and provide detailed estimates during the technical design phase.
• Manage delivery of work items in SCO UNIX platform with embedded SQLs in C programing language using RDS database
• Interfacing with all application development teams for change management, release planning, capacity planning and emergency maintenance services.
• Serve as the primary business consultant for the application stacks
• Coordinating with internal and external clients to understand the high level business requirements and create BRD documents and convert it to a detailed level TDS document
• Working with LOBs to identify gap in requirement gathering process and mitigate for continuous improvement

Confidential, San Antonio, TX

Business Analyst | Developer

Responsibilities:

• I was part of the multi-year reengineering program to migrate Confidential ’s aging policy administration system to state of the art technology platform backed by MasterCraft framework
• Creation of use cases and present them to LOBs for solutioning
• Develop Analysis and Design Models using MasterCraft Adex using UML methodology
• Liaising between the business team and technical team and working on estimates during the initial phase and provide detailed estimates during the technical design phase.
• Create C++ programs in MasterCraft Framework
• Create Q++ wrappers for Inbound and Outbound services and create C++ controllers for serving multiple up and downstream applications
• Participate in System test support, regression testing, UAT and pre and post production validations