PROFFESSIONAL SUMMARY

• Senior Software QA Analyst having Confidential Computer Science and 10 yrs of experience in IT projects for Investment Banking, Educational Services, Confidential Management,
• Worked on wide range of projects involving product development and customized system development.
• Expertise in all aspects of testing including: Functional, Black Box, Regression, Integration and Usability Testing, Unit Testing, UAT, API testing, Database Testing, Backend Testing, Smoke testing.
• Extensive experience in developing high quality automated and manual test scripts and comprehensive testing.
• Expert skills in automated testing using Silk Test and knowledge of QuickTest Professional, Rational Robot, Silk Performer, Win Runner, Load Runner, SOAPSonar.
• Worked on web based and client server applications. Experience in Web Service & XML Testing using SOAPUI
• Developed, implemented and managed software QA processes using defect lifecycle management tools like Test Track, Clarify ClearQuality, Microsoft Office SharePoint and Dimensions and knowledge of Test Director, Rational ClearQuest, Quality Center.
• Advanced knowledge and experience in complex data validation and manipulation using SQL queries.
• Experience in supporting UAT and production issue resolution.
• Excellent analytical, problem solving and communication skills. Also, managed teams of testers onshore and offshore.
• Business analysis skills in business requirements documentation, user training and acting as face of business to developers.
• SME knowledge in Front to Back ( Confidential ) processing on bank loans for funds and vendor product - Confidential Office (WSO).
• Thorough knowledge and experience with Confidential Online Learning Suite products.

SKILLS

Automated Test Tool: SILK Test 6.3,6.5,7.0, 8.0,9.0, QuickTest Professional 6.5,8.2, Silk Performer 7, Rational Robot, Winrunner 7.0, Load Runner 7.8

Defect Tracking Tool: Clarify ClearQuality 8, Test Director 8.0, Serena Dimensions, Microsoft Office SharePoint, Test Track Pro 7.5.2, Rational ClearQuest, Quality Center 9.0

Web Service Testing Tool: SoapUI 1.7 /1.7 Pro, SOAPSonar 2.7.1

Manual Testing: Writing and Executing Test Cases & Scripts, Managing Defect Reports

Databases & Tools: Aqua Data Studio, TOAD (Oracle) 8.6.1.0, PL/SQL, SQL Server 2005, SQL SERVER 7.0/2000, Query Analyzer, Oracle 8.0,9,10g, MS ACCESS, Sybase ASE11/12/15-TDS5.5

XML Editor: XML Marker, XML CookTop, XMLSpy

Programming languages: JAVA 2.0, JavaScript, C, C++, VB6.0, VBScript, SQL, Unix Shell Script

Web Technologies: JSP, Java Servlet, Java Script, HTML, DHTML

Application Servers: Apache Tomcat, Weblogic, JBOSS, JRUN

Operating Systems: Windows 95/98/2000/XP, Windows NT, Unix

Security Tool: PGP Desktop 9.5

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Senior QA Analyst/ Business Analyst

Responsibilities:

• Created test cases to accurately and completely reflect the business requirements and real life scenarios.
• The test cases intended to test Confidential loan Confidential functionality including - Buy/Sell, Swap, Paydown, Drawdown, Cash Confidential (fees, interest), term loan and revolver facility, pricing, security and account set up, SRI, SDO and PIK.
• Created expected results for test cases by simulating the feeder processing logic and GLS rules in excel sheet for end to end real life business scenarios.
• Manually tested end to end functionality in the QA environment.
• Led implementation of test driven development process.
• Created test scenarios and test data for developers to help them implement the intended logic.
• Unit tested developed functionality and helped developers debug the code.
• Prepared test plans for smoke testing and carried out smoke testing in development environment.
• Created and executed SQL queries to verify that bank loan Confidential from WSO are posted to the GLS database tables as per the specification.
• Verified the trade messages generated by WSO in the in-house application.
• As a lead tester, developed the Test Automation Framework using SilkTest for data driven automation testing.
• Developed more than 1200 automated test cases (.t files) using SilkTest.
• Automation involved trade capture through WSO GUI (VB 6.0) and backend database validation in GLS system (Sybase database and SQL Server database)
• Created common global silk test functions for WSO GUI trade capture and database validation.
• Created Data driven silk test scripts using excel sheet which includes trade data and calculations for payment, settlement, P&L as per the general ledger system rules.
• Mentored offshore QA team and supervised test implementation and automation.
• Provided SilkTest and WSO training to QA tester.
• Staged QA environment to run regression using Silk Test.
• Ran regression to verify weekly release and verified the test results in .res generated by Silk Test
• Documented issues found during testing in development environment using Test Track Pro.
• Retested issues fixed by developers.
• Created test scenarios for UAT and supported testing in UAT.
• Created XML test scripts for API testing to test an API logic for processing trade Confidential from WSO to GLS.
• Executed XML scripts in Unix, this script calls Silk Test Script(.t) to post trades in WSO GUI and validates trade posting in GLS Sybase database.
• Used Unix commands/shell scripts for testing and to setup testing environment on Unix servers.
• Participated in the improving QA processes and procedures.
• Maintained test cases and automated test scripts to respond to changing requirements leveraging change control tools - SVN and Confidential .
• Prepared release notes and deployment instructions for production support.
• Subject Matter Expert (SME) in Confidential trade processing of bank loan trades through WSO and in house General Ledger System(GLS).
• Gathered and finalized business requirements with Trade Operations and Accounting teams.
• Documented the logic for Feeder interface between WSO and GLS to process the bank loan trades and related business events and calculate payments, settlement information, P&L as well as generate accounting entries and balances.
• Effectively transitioned business requirements to development team and ensured that the business logic is implemented as per the specifications.
• Owned and maintained the BRDs and user documentation to reflect changing business requirements.
• Provided training to UAT testers, NAV team and Prod Support team as an SME on WSO/GLS and supported business processes.

Skills/Tools: Silk Test 8.0/2006 R2/09, MS word and Excel, Sybase ASE11/12/15-TDS5.5, SQL Server 2005, Aqua Data Studio 6.5.9, XML script, CSV files, Unix shell script, Confidential, SVN, Putty

Environment: Sybase ASE11/12/15-TDS5.5, VB 6.0, SQL Server 2005 PowerBuilder, .NET, DEO, Java 6, JDK, JavaScript, J2EE, Apache Ant, UNIX, ActivePerl

Confidential

QA analyst

Responsibilities:

• API testing involved verifying the feeder logic for processing trades as per the requirements.
• Designed the tests to detect any failures of Confidential processed from MO to iGLS.
• Developed automated XML test scripts to process trade files and verified the trade messages and trade entry in GLS Sybase database.
• Used CSV files to post trades through XML test scripts.
• Testing also involved verifying trade messages through in house application called Help Desk.
• Created SQL queries and executed them in Aqua data studio to validate trade data in GLS database.
• Set up QA environment on unix servers for testing and running regression.
• Documented issues found during testing in development environment using Test Track.
• Retested issues fixed by developers.
• Maintained automated test scripts to respond to changing requirements using change control tool Confidential .

Skills/Tools: XML script, CSV files, MS word and Excel, Sybase ASE11/12/15-TDS5.5, Aqua Data Studio 6.5.9, Unix shell script, Confidential, SVN, Putty

Environment: Sybase ASE11/12/15-TDS5.5, PowerBuilder, Sonic messaging MQ, RDBMS, Power Builder, .NET, DEO, Java 6, JDK, JavaScript, J2EE, Apache Ant, UNIX, ActivePerl

Confidential

QA Analyst/Tester

Responsibilities:

• Developed and documented test scripts based on use cases involving detailed test cases for R&R project to carry out functional testing.
• Executed test cases manually to test the functionality of Account Management, Order Management, Scoring and Reporting, Profile Management and Scheduling.
• Conducted Test case reviews with Developers and BA.
• Validated use cases for compliance with requirement specifications.
• Performed Backend testing by cross checking data in backend on Oracle database by executing SQL queries in TOAD.
• Carried out Usability testing by verifying UI screens and navigation flow.
• Performed Smoke Testing at developers’ side to check for any showstoppers before delivering the build in Confidential QA environment. Carried out Integration, End-to-End testing.
• Logged found Issues as Problem Notifications in Dimensions defect tracking tool.
• Reproduced the reported defects in development environment for developers to implement the fix. Tested issues fixed by developers.
• Created traceability between test cases and use cases.
• Carried out deployment testing by running batch processes in UNIX. Verified UNIX log file for application error using PUTTY.
• Used Silk Test for automation.
• Recorded all the changes made to the Test Scripts, Test Scenario using PVCS Version manager.
• Used PGP Desktop software to carry out the Security testing of Scoring & Reporting functionality for authentication.
• As a part of cross-functional testing team provided support to other testers. Coordinated with Developers and Business team.
• Provided production support by analysing production issues and change requests. Tested the fixes for the defects.
• Provided support to User Acceptance Testing.

Skills/Tools: Silk Test 7.0, Silk Performer 7, Toad 8.6.1.0, Oracle 9.2, XML Marker, Putty, WinSCP, Dimensions web client 9.1.3, PVCS Version Manager 6.8.10, MSword and Excel, PGP desktop 9.5

Environment: JAVA, JSP, XML, J2EE, JRUN, Windows XP, UNIX, Mainframe, LDAP, Apache Struts, Vertex Quantum, People Soft 8.0, Softerra LDAP browser 2.5

Multi Program

Confidential, NJ

Responsibilities:

• Performed Web Service Testing to test the functionality of Account Management, Order Management, Profile Management, Scoring and Reporting, Scheduling as a part of Development QA group.
• Created test cases based on use cases and interface specification (SOA architecture) and also created test data template for web service request.
• Automated test cases using SOAPUI. Created data driven test cases, test suites using features like properties, properties transfer and test request.
• Ran test suites, which contain SOAP Request and verified SOAP Response to check the test result, also verified WSDL request response pair log.
• Designed automation framework for Web service testing and trained/mentored testers in soapUI.
• Used XML Marker to validate WSDL Request (XML based) attributes to be in accordance with the web service mapping specification.
• Carried out Unit Testing to verify the requests for different operations.
• Successfully validated tests by cross checking data in backend on Oracle databases by executing SQL queries in TOAD. Set up test data by manipulating database table to carry out testing.
• Logged found issues in the Microsoft office SharePoint. Tested fixed issues in the new build release by reproducing the test scenario and closed the fixed issues.

Skills/Tools: SoapUI 1.7 /1.7 Pro, SOAPSonar 2.7.1, Toad 8.6.0.1, XML Marker, Putty, WinSCP, Dimensions web client 9.1.3, PVCS 6.8.10, MS Word and Excel, Microsoft Office SharePoint Server 2003.

Environment: JAVA, JSP, XML, J2EE, JRUN, Oracle 10g, SOA architecture, Java beans, X-fire, Windows XP, UNIX, Mainframe, LDAP, Apache Struts, MQ Series, Sybase power designer, People Soft 8.0, Vertex Quantum, Softerra LDAP browser 2.5, MS Project Server, WSDL.

Confidential

QA Engineer

Responsibilities:

• Created and maintained Test scripts, Test Cases based on Business Requirements Specification (BRS) for LCMS Desktop Client and Confidential web Content to test the Reviewers Repository, Content management (Capture/Edit/Review/Approve/Promote/Update), Content Contribution and Production Repository.
• Manual execution of test cases for Functional testing as per test plan for client server application based on VB.NET and web application based on Java, J2EE.
• Created automated 4Test Scripts,4Test Include files, Test Plan using Silk Test. Ran the automated test scripts and suites for regression testing. Verified the result files.
• Managed and trained automation team of interns for Silk Test automation.
• Involved in Internationalization (i18n) testing.
• Tested LCMS application in French and Japanese language.
• Tested various content types like AICC, SCORM, Deployed Scorm content, URL, FILE, ZIP/Dir content, Confidential and Confidential offline content.
• Carried out Integration testing to test the integration of LCMS with LMS.
• Used Clarify ClearQuality as defect management tool. Verified bugs fixed by developer. Involved in complete defect closure life cycle.
• Provided production support to the client site implementation by managing issue resolution and testing patches to be released to clients.
• Involved in System testing, User Acceptance Testing.
• Used Confidential as version management tool and followed standard change control process.
• Participated in the product release activities by testing, verifying and signing off new and existing functionality.
• Used SQL queries for data validation on Oracle and SQL Server databases.

Skills/Tools: SilkTest 6.5, Clarify ClearQuality, Confidential and VSS, MS Word and Excel

Environment: C#, VB.Net, Confidential API, AxisServlets, WebDAV, Oracle, SQL Server. The web client used Java axis client, EJB, servlets, JDBC, Oracle/SQL Server, XML, Windows 2000/XP, Unix.

Confidential

Responsibilities:

• Developed Test Cases based on functional requirements document to test Performance Admin, Review Enhancement, Catalog Administration, Certifications and Assessments Authoring.
• Executed test cases manually as per test plan to test the functionality of the application.
• Created automated test scripts using Silk Test ran the automated test scripts for regression testing.
• Logged found bugs using defect tracing tool Clarify ClearQuality.
• Tested the applications on UNIX platform.
• Tested Crystal reports of the application using property files. Tested the reports manually in Japanese and French language.
• Managed day-to-day change control and version management systems using Confidential .
• Actively involved in all meetings held during the project. Coordinated with Developers and Business team.

Skills/Tools: SilkTest 6.0.3, Clarify ClearQuality, Confidential and VSS, MS Word and Excel

Environment: J2EE, EJB, JSP, XML, Weblogic 8.3, Websphere 8.0, JBOSS, Oracle 9.0 and Dot Net, SQL server, Windows, Windows NT, Unix operating System.

Confidential

Developer

Responsibilities:

• Involved in Analysis, Design, Development phases of the different modules of the application.
• Generated User interface screens using JSP, JavaScript, HTML and DHTML.
• Developed the business functionality using JAVA 2.
• Implemented the database connectivity with the back-end SQL Server database using JDBC.
• Configured Apache Tomcat server to run the application.
• Unit tested the modules and also carried out the functional testing for the Confidential modules.

Tools/Environment: JAVA2, JDK 1.4, EJB, HTML, JavaScript, JSP, SQL Server, JDBC, Web Logic 8.1, Apache Tomcat.

Confidential

Software Tester and Trainer

Responsibilities:

• Created Test scripts, Test Cases using functional requirements document of the application in MS-Word.
• Execution of test cases manually to test the functionality of the application.
• Performed Functional testing and tested GUI of the application.
• Tested the contents specific to courses.
• Logged defects and created defect reports using MS-Excel.
• Logged test results in MS-Excel tracking sheet.

Tools: /Environment: HTML, Java Scripts, MS-Access, MS-Word, MS-Excel