SUMMARY:

• Hands on experience with Lab and Field Test tools for mobile phones based on Confidential, 1xEVDO, GSM, UMTS and LTE Technologies, QXDM, Confidential, UDM, Test Central, and Confidential (flashed software programs on prototype phones, conducted call processing, SMS, MMS, FOTA, and Data Packages for implementation and testing on prototype mobile devices, using ADB commands to log Android based devices, and QXDM for Qualcomm based devices as required
• Conducted Field Integration Test for Mobile Phones based on customer requirements (call processing, Data, and Feature testing)
• Performed lab tests to evaluate the performance against requirements for HW (Modem, USB Logging, Keyboard, Audio - Headset, Bluetooth headsets, car connectivity, IPTV, Miracast, and Phone to TV WiFi Cast Services) and SW releases, and validate the performance of a software release in live networks, and investigated field issues
• Experience with Carrier Acceptance Testing for Confidential, Confidential,, Confidential, Confidential, Confidential, Confidential, etc.
• Experience writing technical reports and presenting test results to internal teams for analysis and resolution
• Supported execution of test cases to meet customer requirements and demonstrate feature functionality
• Held a number of increasingly responsible positions determining and resolving ESD-related problems in Semiconductor, Hard Disk Drives, Flat Panel Display, and Electronic Manufacturing Environments
• Experience as Technical Sales and Support Engineer for the Electronic-Semiconductor and Telecomunications-CableTV Industries, selling products and services, and providing technical support to customers worldwide
• Travelled to Confidential customer locations worldwide to support CATV System Installation and visited customer premises to provide technical support and to improve business relations
• Attended Trade Shows as required
• I am a fast learner, a problem solver with strong can-do attitude, an excelent team player that works well in multicultural environments with complex projects
• Extensive Quality Control Practices in Manufacturing Environments

PROFESSIONAL EXPERIENCE:

Confidential, Irvine, CA

Sr QA Software Test Engineer

Responsibilities:

• Flashing DUT with latest software versions as required using flashing tools like TeleWeb QCT, Teleweb MTK, TPST
• Using tools like Field Medic, ADB and QXDM to capture logs of device behavior for analysis to internal and external software teams
• Utilization of voice recognition commands for Windows (CORTANA) and Android (OK Google) devices and Localization services in different sort of environments (Starbucks McDonalds, office, noisy environments like shopping mall
• Execution of internal, standard and customer required test cases for different features
• Performed critical, stability and sanity testing
• Use of bug tracking systems (Bugzilla, Quality Center)
• Use of ALM (Application Lifecycle Management),Test Link, and DM (Device Manager) databases to perform test cases, collect results and defect report
• Delivered projects on time to Confidential ’s major client’s within USA market like, Confidential GreatCall, etc.
• Mobile devices and accessories testing, verification and report of user interface bugs into internal tracking system
• Reported to Validation Manager

Confidential

Sr QA Field Engineer

Responsibilities:

• Testing services provider to mobile phone companies with different wireless technologies LTE, Confidential, GSM, Confidential, iDEN, DataCards and open to explore other technology fields
• Over 5 years experience working with Android and Windows based mobile phone projects.
• Call stats, critical testing (IRAT) feature and data testing, new software flashing on prototypes, and writing technical reports to internal and external groups on issues found
• Testing new software builds on prototype mobile phones using ADB commands and QXDM for logging phone behavior.
• Travelled to Confidential cities in Central and South America to perform software testing. Prepared technical reports to customers and explained problems found
• Among the roles I played as Sr Field Engineer was the integration of the new software programs to prototype mobile phones according to customer specification and needs.
• My contribution to the improvement of the processes were to find the bugs on the software according to the basics of Confidential learned at Confidential, making a deep technical analysis of the failure, and writing the correspondent technical report for the software team as well as the customer
• Reported to the New Business Development Group Manager

Confidential, San Diego, CA

Sr. QA Field Engineer

Responsibilities:

• Performed call stats, data, feature and stationary testing
• Managed PRL’s, prepared and launched SMS’s, MMS’s, OTAs and Data packages for implementation and testing on all Confidential Projects during testing on the field
• Usage of Qualcomm (QXDM, QPST, QCAT) and other computer based programs for phone logging and data collection
• Prepared technical reports to internal software teams for analysis
• Travelled domestically to Confidential locations within USA. Reported to the Field Operations group manager

Sr. Systems Engineer

Confidential

Responsibilities:

• Executed test plans and reported results for carrier specific test plans using industry standard test tools (Racall, Spirent, Call Box) to support different test scenarios
• Use of System knowledge to correlate test plan requirements to Confidential standards to successfully execute carrier test scenarios
• Successfully interpreted and reported failure to internal groups for analysis
• Knowledge of IS-95, CDMA200 and 1xEVDO protocols
• Utilized Confidential computer based programs for data collection and phone logging (Qualcomm, QPST, RadioComm, and other testing and R&D Tools), and Test Central to access and store test suites, and to store results, and Primavera Time Sheets
• The main roles I played as Sr. Field Engineer were test and integration of new software programs to prototype mobile phones according to customer specification and needs. My contribution to the improvement of the processes were to find the bugs of the software programs and failures on the hardware according to the basics of Confidential, making technical analysis of the failures, and writing the correspondent technical report for the software team
• Reported to the Confidential Mobile Devices Group Manager

Confidential, San Diego, CA

Field Test Engineer

Responsibilities:

• Managed Confidential, prepared and launched SMS, MMS, FOTA and Data packages for implementation and testing on all projects
• Traveled locally to test routes as required by specific carriers
• Performed data collection in form of call statistics, trouble shooting, error logging and providing call support
• Used terminal computer based programs to support data collection ( Confidential, Confidential, Confidential, Confidential DMV2 and other R&D Tools)
• Reported to the Field Test Group Manager

Confidential

Technical Sales and Support Specialist

• Traveled to the customer site to provide technical support and assistance with their static control needs
• Attended Trade Shows as required
• Interacted with International customers for sales and technical support related issues

Confidential, Las Vegas, NV

Applications Engineer

Responsibilities:

• Prepared thorough and complete often complex wireless system proposals for prospective customers world wide
• Sold microwave links and Telecommunications equipment to customers worldwide
• Interacted with customers by phone and email on sales and business related issues
• Traveled domestic and international to the customer site to perform site surveys, to support equipment installation, to promote the company products and services and to improve the customer relationship
• Designed Broadband Systems with capability to upgrade to VoIP. Attended Trade Shows as required
• Systems analyses for best price and functionality. Confidential