Quality Analyst Resume NC - Hire IT People

SUMMARY:

3.6+ years of IT Experience in manual testing/Technical Analyst by following business requirements and functional specifications based on business needs and used the information to develop detailed comprehensive test strategies to verify system changes to meet the needs of the client.
Hands on experience in Oracle SQL, PL/SQL and Software Testing.
Experienced in developing Test Plans and Test Cases for different types of software testing.
Extensive knowledge of SDLC (Software Development Life Cycle) methodologies.
Experienced in various types of testing including Sanity Testing, Smoke Testing, Functionality Testing, Performance Testing, Volume Testing, Unit Testing, Integrated Testing, System Testing, Positive and Negative Testing, Security Testing and Regression Testing of, Web Based and Client - Server applications
Performed Back End Testing by executing SQL queries.
Working knowledge of HP ALM.
Performed User Acceptance Testing (UAT) manually.
Participated in design walkthroughs and verified QC Test Scripts and results.
Good Documentation and Process Management skills with an ability to effectively understand the business requirements to develop a quality product.
Performed portfolios of clients and assignments and key client relationship, develop and deliver services and value charters
Effective Time Management Skills and consistent ability to meet client deadline.
Assisted the Project Manager Plan, Coordinate, and Monitor project levels of performance and activities to ensure project completion.
Excellent project planning, design and management skills.
Excellent analytical, problem solving, presentation, and interpersonal skills.
Good team player with excellent communication skills and ability to lead, manage and work independently in a time sensitive environment.

TECHNICAL SKILLS:

Tools: Quality Center, Visual Studio, Pl/sql, Service-now, Remote tools-SCCM, Dameware, Bomgar.

Defect/Test Management Tools: HP Quality Center, SQL.

Database: Oracle, SQL Server

Operating Systems/Platforms: Windows 7/2000/NT/XP, UNIX, Linux RH 7.2, OS 400, XSD Testing

Packages: MS Office 2007/2003

Others: Salesforce, Oracle SQL, PL/SQL, and Informatica

WORK EXPERIENCE:

Confidential, NC

Analyst

Responsibilities:

Worked as an analyst for a leading American health insurance company.
Provide accurate and timely logging of customer incidents and tasks to meet agreed upon service levels.
Demonstrate initiative and act independently to resolve problems.
Acquires and maintains knowledge of relevant product offerings, current support policies, and methods of support delivery, in order to provide technically accurate solutions to users.
May act as product liaison for major products, working with other areas of IT, other departments and third-party vendors to solve technical issues as needed.

Technical Analyst

Confidential

Responsibilities:

Demonstrate initiative and act independently to resolve problems.
Acquires and maintains knowledge of relevant product offerings, current support policies, and methods of support delivery, in order to provide technically accurate solutions to users.
Provide accurate and timely logging of customer incidents and tasks to meet agreed upon service levels.

Confidential

Quality Analyst

Responsibilities:

Worked as a team member in the software development, maintenance and testing team.
Worked in the product enhancement, coding and testing.
Analyzing the customer reported issue
Preparation and execution of Test cases
Reporting and Bug Tracking using QC (Quality Center)
Identify and review test cases and ensure test cases are updated
Responsible for Functional and Regression testing.

Environment: HP Quality Center 9.0, QTP, Jira, Oracle 10g, Forms builder, SQL and PL/SQL, Load Runner 8.0

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Quality Analyst Resume

NC

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