Senior Quality Analyst Resume Reston, VA - Hire IT People

SUMMARY:

Confidential, multi - talented, forward-thinking, and creative IT Management Professional with extensive experience in Program, Project and Change Management.
Highly knowledgeable in all IT areas as well as business principles and processes.
Recipient of multiple, performance awards. Additional experience in
Service Delivery Management Release Management Vendor Management Risk Management Strategic
Planning Organizational Planning Applications Development Software Quality Assurance Confidential

TECHNICAL SKILLS:

Languages: Swift, C, C++, Java, Visual Basic, SQL and UNIX Shell Scripting

Testing Tools: Abinitio, Informatica Suite, Rational Suite, ALM/Quality Center, XMLSpy

DevOps: Eclipse, Subversion, Maven, Junit and TDD, Mockito, Log4J, Web App Design (HTML5, CSS3, XML, XSD, JavaScript, JQuery), Jenkins, Puppet

Management: Rally, JIRA, LeanKIT, Confluence, Toad, Tableau, SharePoint, Remedy, ServiceNow

PROFESSIONAL EXPERIENCE:

Confidential, Reston, VA

Manager IT Service Delivery

Responsibilities:

Coordinated with multiple Project Management teams and stakeholders to create and maintain Integrated
Project Plans to capture and track Scope, Cost, Schedule and Resources through all phases of Project lifecycle.
Provided strategic guidance and support to Business, Engineering and
Delivery teams on communication, collaboration and managing dependencies resulting in reduced time to track, Confidential and Confidential issues leading to over 90% reduction in escalated incidents.
As the key POC for IT Service
Delivery to multiple business units, ensured timely delivery of all
IT Technical and Engineering services within 1% of the agreed upon SLA’s.
Conducted Value Stream Mapping (VSM) exercises to identify and reduce inefficiencies/constraints, improve existing processes and reduce cycle times by up to 30% in Confidential phases of project lifecycle.
Identified CSF's/KPI's and, monitored and reported progress to
Senior Management, Business and Technical stakeholders thus improving traceability and accountability within all processes.
Instituted a culture of Continuous Improvement with short feedback loops to ensure that all issues discovered, risks identified and resolved, were reviewed thoroughly to significantly improve existing processes.
Worked with Agile Coaches, Portfolio/Organizational leads and Business Stakeholders to perform Organizational level assessments to develop
Confidential roadmaps, and provide advice and guidance on Agile (Scrum, Kanban) planning and adoption for their teams.
Provided guidance and support to multiple Application Development, PMO, Technology and Engineering teams on Agile best practices, frameworks and tools ( Confidential, JIRA).
Advised Scrum Masters/Process Facilitators and PM's to better manage and support their teams while executing their roles more effectively which materially improved team morale and delivery timeliness.Test Management:
On-boarded, mentored and managed teams of System testing analysts supporting large scale SDLC projects (Enterprise Data, ETL, SOA et al.);
Extensive experience working with Application Development, Business, T echnical, Engineering and other Shared Services teams to ensure that the quality of software delivered met or exceeded customer expectations.
Developed custom tools using Excel, Access, Unix Shell Scripting, Informatica and Abinitio for automating testing processes resulting in significant improvement in testing speed, quality and accuracy.

Confidential, McLean, VA

Senior Quality Analyst

Responsibilities:

As a Test lead, worked with Development, Business and other stakeholders to clarify and improve business requirements stored in
DOORS resulting in over 35% reduction in defects found in System testing.
Performed End to End testing of multiple complex accounting applications using UNIX, Autosys, SQL and Rational Suite tools.
Assisted Testing Center of Excellence (TCOE) and Office of Quality Control (OQC) with formulating, improving and standardizing testing best practices and, shared knowledge and skills with the Testing Community of Practice which resulted in significant improvement in overall System testing practices.

Confidential, Herndon, VA

Project/Change Manager

Responsibilities:

Performed several roles such as Change Manager, Defect Manager, Release Manager and ClearQuest Administrator for multiple large scale Strategic Initiatives.
Chaired Defect Review Board (DRB) and Change Control Board (CCB) meetings between project stakeholders and senior management.

Confidential, McLean, VA

Senior Quality Analyst

Responsibilities:

Developed custom testing tools using Unix Shell Scripting and MS Access (VBA) to test complex financial applications which decreased the total testing cycle time by over 50%.
Worked with PWC auditors to verify testing coverage as per Regulatory requirements.

Confidential, Fort Lee, NJ

Quality Analyst

Performed automated testing of complex Defined Benefits Insurance applications for Confidential using VB, SQL, UNIX, Autosys and Rational tools.

We provide IT Staff Augmentation Services!

Senior Quality Analyst Resume

Reston, VA

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship