Implementations Analyst Resume

PROFESSIONAL EXPERIENCE:

Confidential

Implementations Analyst

Responsibilities:

SaaS products and web - based application implementations.
Analyze and convert client data into Onesite.
Analyzed data discrepancies and implemented solutions to ensure quality.
Audit and verify information prior to customer activation.
Account and client relationship management with a clear, concise communication between clients and our teams.
Project Management assistance to insure successful completion from client to our conversions team.
Successful onboarding of all products and services from point of sale to Go-Live date.
Maintained accurate records in both salesforce and email of all communication received for each client activation.

Confidential

Implementations Services Representative

Responsibilities:

Evaluated information gathered from multiple sources and reconciled conflicts.
Communicated with client to determine data conflict resolutions.
Converted client data and assisted in solving escalated client issues.
Audited, revised, and verified financial and other key data prior to client activation in software.
Converted client data via software tools into proprietary cloud based software products.
Conducted Peer-Review Quality Assurance checks to ensure that the final product was accurate and compliant with departmental standards