SUMMARY:

• Accomplished, seasoned professional with proven testing success on large and small - scale projects.
• Exceptional experience in managing project deliverables and requirements.
• Superior communication skills with project teams, project stakeholders and with executive project sponsors.
• Able to manage third-party vendor relationships and off-site testing organizations to meet IT deliverables.
• Directed, led, mentored and built QA teams from the ground up to suit the needs for organizational and IT needs.
• Successfully managed on-site, near/off shore QA teams and implemented SQA methodology in an Agile/Scrum SDLC environment.
• Results driven, effective leader when under pressure, creative thinker and problem solver.

PROFESSIONAL EXPERIENCE:

Confidential, Irvine, CA

Senior Web Application Quality Assurance Engineer

Responsibilities:

• Led formal application verification and validation and provided some technical support to an Azure based web application.
• Hands on with database and cloud technologies in investigating problems and helping the development team isolate and resolve issues.

Confidential, Orange, CA

Sr. SQA Engineer

Responsibilities:

• Confidential - Responsible for writing test cases, managing requirements and testing projects in an Agile/Scrum environment.
• Worked collaboratively with Product Owners, Business Analysts, Executive Management and third-party vendors on high profile multi-million dollar projects:
• CRM (Customer Relationship Management) with Salesforce SQL server & Legacy Pegasus PICK database. Integration API testing utilizing SOAP services for server & client data such as Business, Customer, Agency/ Broker, Employer, & Employee data management.
• EDMS (Electronic Document Management System) integration testing, conversion of legacy document management, writing requirements, responsible for training & training documents.
• Quarterly Changes & Production Updates testing WEB, Legacy renewal rate releases, provider quote updates, reports accounting, business, executive etc. and Employer/Employee contribution medical plan changes/updates.
• Creating, Editing, Maintaining and Execution of Selenium automation scripts for regression & integration for quarterly releases.
• Mobile Device outreach concept testing team for future implementation and deployment.

Confidential, Norwalk, CA

Sr. SQA Engineer/Business Analyst

Responsibilities:

• Successfully performed two roles of responsibility, SQA Engineer and Business Analyst for the County of Los Angeles.
• Testing state wide Federal benefits changes, managing small projects, writing requirements and queries, grey box testing SOA services. Agile/Scrum environment.
• Comprehensive SOA API testing, using SOAP & SQL Server on a sprint by sprint basis for integration, regression and UAT.
• Effective collaboration and communication with on/off site and third-party vendor project/s.
• Android & iOS mobile device testing

Confidential, Irvine, CA

Lead Senior SQA Engineer

Responsibilities:

• Managed QA team of 30+, on/off site and off-shore. Successfully managed multiple projects of varying, critical/non-critical, highly/non-visible criteria.
• Developed best practices for SQA process in a SDLC.
• Mentored and trained new entry level university students to become extremely proficient QA engineers with a high-degree of success translating into a cost savings of $200k annually.
• Agile/Scrum environment.
• Black/Grey box testing backend SQL Server, API & Web Services on a Multi-tiered cloud and SaaS business model products manually and automated using propriety automation tool and Selenium.
• Developed new process of addressing production critical issues through a ‘hot-fix’ process; development fixes, QA testing regression/integration and deployment of weekly software critical resolutions.
• Comprehensive mobile device testing of iOS & Android devices for SaaS and Cloud business models on an array of OS platforms.

Confidential, Glendale, CA

Senior SQA Engineer

Responsibilities:

• Responsible for comprehensive requirement gathering of project scope for business.
• Testing and creating wide-ranging test cases for data migration project for Consumer Products Division.
• Utilization of HP Quality Center for the execution of test cases, entering bugs and test plans for project.
• ETL Micro Strategy verification of data integrity for migration including reports associated with legacy data.

Confidential, Redlands, CA

Lead SQA Engineer/Business Analyst

Responsibilities:

• Successfully led a four person QA team, testing in a multi-tiered environment, SalesForce, ColdFusion, .NET, Flex, Web Services and SAP.
• Comprehensive testing and writing test cases, test scripts with little supervision all to the successful completion of project timelines and scope.
• SQL server testing and writing queries for test data verification.
• Unilaterally completing successfully writing project requirements, testing and delivering SalesForce & SAP projects.

Confidential, Lake Forest, CA

Manager of Software Quality Assurance

Responsibilities:

• Established best practices of SQA testing methodologies from ground level.
• Implementation of QA process’ and strategies for ISO9000 certification.
• Managed on/off site QA resources, third-party vendor project collaboration, and build-management process for production, testing and development environments.
• Directly reporting to VP level management of projects timelines/resources/budget and constraints.
• Writing & executing automation scripts using QTP & Ruby on Rails for testing.
• WEB API testing