SUMMARY:

• Self - Motivated, Team player, Challenge seeker. Experienced in interfacing efficiently with all levels of Management. Customer focused interactions for all Business actions. Expertise in problem solving and coordination with the team. Ability to handle high volume of calls to coordinate within the project and teammates.
• Expertise in manual testing for Internet, Intranet and Client/Server based applications on multiple levels of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
• Expertise in Functional testing, Unit testing, Integration testing, Regression testing, Back-end testing, Browser Compatibility testing, Black Box Testing, System Testing.
• Expertise in tracking defects using Quality Center and Rally. Also Implemented and executed test cases in QC and Rally.
• Good Expertise in Telecom domain - BSS and OSS (Order Management, Service provisioning and Activation)
• Experience with Load Runner, QTP and used as part of Regression testing.
• Expertise in analyzing Functional Requirement Specification (FRS), System Design Specification (SDS) and System Requirement Specifications (SRS) to create test plan and test case for manual, automation testing.
• Expertise in Browser Compatibility testing for IE, Chrome, Firefox.
• Expertise in Bug Tracking System and Defect Process flows.
• Expertise in Database testing skills, implemented complex SQL Queries using Joins, Aggregate Functions, Nested Queries, etc.
• Expertise in implementing SQL Queries for backend testing using Select, Insert, Update, Delete statements and verify the data in the Reports.
• Expertise in creating test data using SQL DML (Insert, Update, Delete, Select) statements and good knowledge in database design and referential integrity.
• Excellent Drafting Skills, Creativity, Analytical, Problem Solving and Trouble-Shooting capabilities.
• Prepared defect statistics reports like weekly defects opened, closed, fixed, etc. for management on regular basis.
• Using of SOAP UI to execute orders using XML

PROFESSIONAL EXPERIENCE:

Confidential

QA E2E, Richardson, TX

Testing Tools: ALM QC, CRM, SQL Dev, AS400, SOAP UI, Sales Force

Responsibilities:

• Identify the applications, scenarios and flows for the execution
• Co-ordination with different functional testing teams, UAT and Business end users to understand end to end flow.
• Understand the High Level scenarios from Business and execute them.
• Responsible for overall test planning, test case design, execution and defect management for End to End testing.
• Provide the daily E2E execution status and activities to Client and Business.
• Use of ALM QC for maintaining and execution of Test cases, defect management
• Defect manager for the E2E team.
• Interface with multiple front ends and back ends like Sales Force, Dynamics, CRM, GUI, AS400, TRIAD, TechPortal, M6, SIMPL, Callibrus, Loopcare, Billing, Viryanet, Aggregator, etc
• Prepare documents, reports for understanding of the flows.
• Execution of test cases covering the entire flow from ordering to assignments to technicians to billings to job runs.
• Creation of orders using SOAP UI
• Validate the bills after the bill run and perform the third party verification from Globys, DST.
• Perform Lab testing for Video, Voice and Data services in TRIAD.

Confidential, Richardson, TX

Lead QA E2E testing

Testing Tools: Rally, QC, Load Runner, SQL, Amdoc CSM, Enabler, Telegence Billing, AR

Responsibilities:

• Interface with various application in order to create specific requirements
• Interface with Applications such as SAART, ROME, Pheonix, Premier, Telegence, OPUS, System X, PDC, OMS
• Writing and executing Test Cases relating to the specific scenarios in HP QC ALM
• Data Creation using different applications such as SAART, ROME, Telegence, CRM,
• Execution of Test Cases using the specific data created.
• Defect creation and retesting using HP QC, Webtrax.
• Extraction and viewing of logs using Splunk
• Work on multiple projects within Mobility
• Create documents of the complete flow and basic understanding of the project.
• Perform Automation using Load Runner
• Check the DB using SQL queries
• Perform Switch Control operations like generating TNs, SIMs, Env control.

Confidential, Atlanta, GA

Lead QA Functional Testing

Testing Tools: Rally, QC, SQL, Amdoc CRM, SOAP UI

Responsibilities:

• Interface with various application in order to create specific requirements
• Interface with Applications such as ADOPT, ROME, Sales Express, EFMS, OCX, TQ
• Interface with various other application that were not in scope but were required for data creation
• Managed a team of 8 to ensure timely data creation for both onsite and offshore teams.
• Trained multiple team members on data creation, application interface and work flow
• Administered the creation and distribution of Sales Order Request.
• Created multiple defects that blocked testing progress and followed them through to closure
• Participated in creating documents of testing data to ensure easy and accurate operation for the entire team.
• Assisted in providing updates for daily testing status reports.
• Assisted in providing overall Quality Assurance across 45 Applications for the overall project.
• Worked extensively in Rally writing Test Cases, Opening Defects, Retesting defects and Closing defects.
• Interface with QC to raise defects for Specific application like CSI to ensure its appropriate results.
• Execution of Test cases with multiple possible scenarios including high and low level scenarios.
• Interface with SQL to search the query.

Confidential

Freelancer

Responsibilities:

• Provided website promotion services for Online sales
• Authored and edited Articles and Press Release Services
• Handled the Marketing of SEO Services
• Managed the promotion and sales of various other services
• Successfully processed and promoted 4 websites to the 1st two pages of GOOGLE.
• Promotion of E-commerce websites.

Confidential

Marketing and Sales Associate

Responsibilities:

• Management of the imports and Exports
• Involved in Product marketing and sales of corporate gift articles.
• Management of the timely deliveries of the goods with time to time tracking.
• Application of L/C and various other documents required for the Import and Exports.