SUMMARY:

• Over 8+ years of diverse experience in Information Technology with an emphasis on Software Quality Assurance.
• Excellent understanding of the Agile Software Development Life Cycle (SDLC), STLC and the role of Quality Assurance, RUP and Agile Methodologies, Agile PLM
• Good knowledge of ICD - 9/ICD-10 and HIPAA 4010/5010 Transaction Requirements.
• Expertise in using Testing tools LISA, Soap UI, QTP, and Quality Center.
• Tested applications based on Service Oriented Architecture (SOA)
• Good experience working with Claims Processing ITS, Subscriber/Member enrollment, Billing and Provider applications in FACETS.
• Experienced in developing Test Plans, Test Cases based upon the business requirements.
• Experience testing mobile applications on iOS, Android and BBOS.
• Experience with Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator.
• Experience in testing Web Services and IVR applications (Touch Town, Power Speech)
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Good understanding of Data warehousing, ETL in SSIS to perform Source to Target testing.
• Expert in working with JIRA, Microsoft Test Manager.
• Experience with Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator "Device anywhere" “Perfecto”.
• Experience in Functional Testing, GUI, Regression, Smoke, System, Integration, Sanity, Black Box, User Acceptance Testing, End to End testing and Cross Browser testing of Client/Server, Web based & Mobile applications.
• Basic automation testing experience using LoadRunner, QTP/UFT.
• Knowledge in Application Life cycle Management (ALM).
• Exclusive experience in testing and development in SharePoint 2010.
• Hands on experience in SQL Server new features in test environment.
• Extensive testing experience with AS400 Mainframe Technology.
• Expertise in Oracle table data manipulation using SQL queries and UNIX commands.
• Participated in design Walkthroughs and Inspection meetings to review Test scripts and results.
• Extensive working experience in Oracle on UNIX Environment.
• Experienced in validating source to target mappings, their implementations via ETL tools, and the testing processes involved in a data warehousing environment.
• Highly detail oriented, organized, analytical and efficient in approach
• Strong working knowledge of Team Foundation Server (TFS) and Microsoft Test Manager (MTM)on Visual Studio Team Foundation (VSTF) in managing product lifecycle.
• Excellent in communication, presentation, and interpersonal skills. Good team player with the ability to lead, manage and work independently in a time sensitive environment.

TECHNICAL SKILLS:

Testing Tools: WinRunner, UFT/QTP, Load Runner, SOPA UI, JIRA, TFS

Bug Reporting Tools: Test Director, ALM Quality Center, Bugzilla, JIRA

Databases: SQL, SB2MS SQL Server, Oracle, MS Access, DB2

Languages: C, C++, SQL, PL/SQL, .Net, JAVA

Query Tools: TOAD, MS SQL Server, My SQL, SharePoint 2010 and 2013.

Other Tools: MS Office Suite (word, Excel, Power point, Visio)

Web Browser: Internet Explorer, Netscape Navigator, Mozilla Firefox

PROFESSIONAL EXPERIENCE:

Confidential, Cincinnati, OH

Sr. QA Analyst (E-Commerce) Mobile Tester

Responsibilities:

• Developed Test scenarios, Test Scripts and Test cases based on Requirements
• Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application in an agile environment.
• Conducted Functionality testing during various phases of the application using UFT/QTP.
• Expert in writing test scripts manually.
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of Quality Center.
• Performed data driven testing by data driver wizard and parameterization in UFT/QTP for web based application
• Extensively tested web service functionality and Performance using CA LISA and Load Runner.
• Generated Automation Scripts from Scratch for UFT/QTP.
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iOS, Android, Blackberry OS, Windows OS operating systems.
• Writing Complex SQL queries and optimizing SQL Queries
• Perform mobile testing on various mobile devices such as IPhone, HTC droid and Dell Streak.
• Created various Custom functions using VB scripting in UFT/QTP
• Involved in validating SOAP XML specifications as per the standards.
• Functionally validated Web services delivered in SOAP XML format as provided in specification document
• Used JIRA for logging Defects and tracking
• Requested different versions of iOS, Android and Blackberry mobile devices
• Analyzed the Crash reports on various mobile platforms and reported to the development team
• Experience in designing and customizing automated test cases using ITKO Lisa.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
• Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Scripted test cases using LISA for Services Validation
• Executed automated test cases in ALM/Quality Center and reported defects in JIRA
• Detected, reported and tracked defects using ALM/Quality Center.
• Conducted the defect report in ALM/Quality Center.
• Interacted with the developers to report and using ALM/Quality Center.
• Worked in an agile team to test the functionality of the Web based customer facing site
• Used Quality Center to store Test Plans, Test Cases, Test Scripts and for bug tracking.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool Quality Center.

Environment: ALM/Quality Center, QTP, Manual Testing, Web Services, SOPA UI, XML, UAT, iPhone, IPad, iOS, Android, Blackberry OS, Emulator like Device Anywhere, perfecto mobile, MS SQL Server, MS SQL, MS project, MS Office etc.

Confidential, Birmingham, Alabama

QA Analyst

Responsibilities:

• Work closely with members of the SCRUM team to translate the customers' business needs or Business Cases to a technical solution
• Responsible for testing web services both on the back end and also the consumers of the web services.
• Extensively worked in testing reporting tool, Cognos by writing test cases and executing them in full software development life cycle
• Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization
• Performed data driven testing and parameterization using QTP.
• Clearly documented and executed Test scripts in Microsoft Test manager
• Followed Agile Methodology to emphasize on real time communication over written documentation and to minimize risk by implementing software test effort in short time sprints or iterations.
• Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
• Done the API testing Using SOAP UI tool creating customers and Validate in Back end and front end systems
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Used Environmental variables to analyze the execution environment of QTP
• Performed data-driven testing on the application by using parameterization technique on QTP
• Experience with Microsoft Test Manager, Experience using Visual Studio Performance and Load testing tools.
• Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
• Involved in evaluation of the QA issue tracking tool TFS and manage it for the whole QA team.
• Worked on Team Foundation Server (TFS) and Microsoft Test Manager (MTM) to effectively manage the product life cycle.
• Maintain the issues, QA logs and Follow up with Issue Owners to close the issues.
• Performed Functional, System, Security, Localization and Regression & User Interface testing of software applications.
• Worked with ETL group for understating mappings for dimensions and facts
• Performed Database Validation Testing and manipulations using SQL quires.
• Responsible for gathering requirements, design and develop data warehousing ETL solutions and delivery reports
• Worked with ETL group for understating mappings for dimensions and facts
• Wrote SQL queries to retrieve data from DB2 databases after data migration.
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Work with Team members to organize data for Testing Web Services for various Client Products.
• Modified and Edited the XML to validate the SOAP UI Services.
• Created test plans and wrote test cases
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Created the Traceability Matrix to ensure that all the user stories are being tested and covered in the testing plan.
• Validated the Web Services (SOAP) both Request and Respond Messages.

Environment: Quality Center, QTP, MS Office Suite, Java, DB2, UNIX, XML, SQL, J2EE, Lotus Notes, Restful Web Services, Etc.

Confidential, Tampa, FL

QA Analyst

Responsibilities:

• Performed Functional, System, Security, and Regression & User Interface testing of software applications.
• Interacted with the Business Users and BA to determine and review BRDs, SRSs, and FRDs.
• Written and executed test cases for ICD 9 and ICD 10 codes and charges validation
• Worked on creating specifications for transitioning business from HIPAA 4010A to 5010 and from ICD-9 to ICD-10.
• Create test data as required by tests in Facets 4.71/5.01 and CCA.
• Tested various transactions (Enrollment (834), Payment (835) and Medical/Dental Claim Data (837) for their compliance with the HIPAA regulations.
• Conducted Validations for different FACETS modules Providers, Claims and Membership
• Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application in an agile environment.
• Performed “UAT” for 5010 and ICD 10 codes.
• Prepared Test plan and test case for EDI 834 - Members Enrollment.
• Testing of EDI X12 834i, 834p, 834d Transaction sets for claims processing
• Responsible for review of requirements from Business Functional Specifications and conducted code as well as application design walkthroughs with Business, development team and test team members respectively.
• Edit claims (EDI Claims) with UltraEdit.
• Tested the HIPPA EDI 837/834 transactions according to test scenarios and verify the data with FACETS on different modules.
• Worked on Facets User Interface Modernization and Claims enhancements like ICD-10 enhancements etc.
• Determined test objectives and standards by reviewing customer requirements and system design documents.
• Gained an understanding of business requirements, current system operations/functionality and any proposed new requirements.
• Developed test plan and test scenarios for different modules.
• Developed Test scenarios, Test Scripts and Test cases based on Requirements, Detail Specification Document’s and GAP documents using Rational Quality Manager.
• Used Test Lab module of Quality Center to perform test execution activities by creating various test sets.
• Utilized Defect module of Quality Center for Defect Management.
• Created and executed test plans and scripts to verify software functionality and adherence to business requirements.
• Documented and reported defects within established process and tracking systems using Quality Center.
• Developed Web Services scripts for a Web Service call sing SOAP
• Manually test each and every module of the application and verify against expected results.
• Good knowledge of ISO 9000, CMM Level standards, HL7 and ICD 9/10 code lists.
• Performed the functional testing of HL7 transaction XML format messages.
• Performed Sanity and Smoke Testing of the application manually after each build.
• Understand and develop Web Services test strategy for different services as part of SOA
• Worked with business users, business analysts and SMEs to understand different critical business processes.
• Tested HIPAA EDI Transactions and Code Sets Standards such as 820, 837/835, 270/271, 276/277 transactions.
• Created and Maintained Test Matrix and Requirement Traceability Matrix.
• Extensively utilized Requirements, Test Plan, Test Lab and Defects Modules of Quality Center during STLC.
• Coordinated with the developers on Defects Status on a regular basis.
• Successfully created and executed complex SQL Queries on SQL Server Database using SQL Query Analyzer to verify and validate data.
• Responsible for testing backward compatibility on various proxies of web services
• Participate in various meeting and discussed Enhancement and Modification request.

Environment: Windows, Quality Center, SQL, QTP, Web logic, MS Office Suite, UNIX, Oracle, XML, Web Services, Etc.

Confidential, Cleveland, OH

QA Analyst

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Center.
• Converted Business Requirements and Design Documentation into Test Cases and Test Scripts.
• Performed software web testing for multi-family lending group commercial loan origination packages.
• Performed GUI testing on Loan IQ target screens to validate data population during post Conversion process.
• Using agile methodology and engage in an iterative workflow and incremental delivery of working software.
• End to End testing of Banking Products such as Certificate of Deposits, Checking Accounts, Saving Accounts, Installment Loan, etc.
• Performed manual and functional testing on various parts of the application and used Quality Center for offshore defect tracking and Quality Center for onsite defect tracking
• Responsible for Manual Testing and Automation Testing.
• Analyzed, documented and maintained Test Results and Test Logs.
• Performed Web testing to check for broken links in a page.
• Analyzed Ecommerce needs and recommended web site structure and basic design guidelines
• Validated database operations by executing SQL statements and compared actual database with new results to assure there is no data missing.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Rigorously tested SQL’s implementation of existing code.
• Performed backend testing for data validation using SQL Queries.
• Involved performing end to end testing of Ecommerce applications
• Created data driven tests using QTP by adding statements to already existing scripts so that test scripts could be run with multiple sets of data.
• Configuring and implementing stubs simulating actual web services
• Performed Acceptance, Usability, Cross-Platform and Regression Testing during different stages of the application development.
• Participated in daily Scrum meetings and Confidential reviews and Implement AGILE QA processes and practices for efficient test and defect management.
• Used Quality Center to store Test Plans, Test Cases, Test Scripts and for bug tracking.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool Quality Center.
• Categorized bugs based on the severity and interacted with developers to resolve them.
• Extensively used Microsoft Office Suite of products for documentation and data interpretation.
• Create test cases and sample data to test Client Web Services.
• Bug Reporting using Quality Center.
• Interacted with the developers to report and using Quality Center.
• Involved in troubleshooting various build and configuration issues.
• Participated in Triage Meetings, weekly status meetings with IT and business people

Environment: Windows, Quality Center, SQL, MS Office Suite, QTP, Web Services, Etc

Confidential, Baltimore, MD

QA Tester

Responsibilities:

• Worked with the PM and PDU (Program Development Unit) to create Project Charter which covered high level objectives of the work to be done, strategic fit, key success factors and scope of the project
• Conducted a walkthrough session of the scope document to ensure that the project sponsors and stake holders understand the project scope and any associated constraints, risks and issues as early as possible.
• Worked on Guidewire’s Claim Center Application to identify claim process changes and enhancements.
• Created Detailed Test Plan, Test Approach, Test Matrix, Test Strategy documents based on the information gathered through business requirements and design/application walkthroughs.
• Prepared a package of Process Flow diagrams to document the existing system and used UML notations for Object Oriented Design and Documentation.
• Responsible for identifying gaps in the software between core functionality and user defined requirements.
• Used Quality Center bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.
• Managed IVR quality assurance (QA) which included the creation and documentation of test scenarios, test cases, scripts, testing, UAT and perform internal QA activities on IVR releases.
• Worked with clients to generate IVR Call Flow diagrams (VISIO), report needs and suggested improvements in order to build IVR test plan.
• Exported Manual test cases into Quality Center and maintained the same in the Test Plan module.
• Created and maintained Requirement Traceability Matrix(RTM) to ensure the requirement coverage
• Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Have good experience in Guidewire - Billing Center product
• Performed test case assignments in Test Lab modules of Quality Center.
• Detected, reported and tracked defects using Quality Center.
• Performed backend testing for data validation using SQL Queries.
• Functionally validated Web services delivered in SOAP XML format as provided in specification document
• Coordinated with Business Users and Development for setting up Test Environment, Test Data and Backend Interfaces.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues
• Assist and guide project teams to implement and document standards, procedures, artifacts, and plans consistent with QA and Test deliverables for the project team.
• Mentored QA Team by looking into different technical problems with development and helped them prioritize Testing tasks.
• Analyzed test progress and send weekly progress reports to the Project Manager
• Actively trained Business Users involved in User Acceptance Testing (UAT) and helped them understand UAT procedure.

Environment: Guidewire Policy Center and Guidewire Claim Center SQL Server, MS Visio, QTP, Quality Center, SOAP UI, MS Excel, MS Access, UNIX, MS Office 2000

Confidential, Dublin, OH

QA analyst

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows
• Ability to work using cross functional using agile Methodology.
• Converted Business Requirements and Design Documentation into Test Cases and Test Scripts.
• Conduct Work-Sessions for Work-Around planning
• Knowledge and experience in creating requirements for HIPAA (EDIX12 Transactions)
• Knowledge and experience in applying NCPDP standards.
• Training and experience in Medicare Part D in a CMS Compliant and CMMI
• Understanding and resolving of CMS Compliance issues (Medicare Part D)
• Experience using Agile software development methodologies, including experience creating and managing SCRUM artifacts (User Stories, Product Backlog, facilitating Scrum meetings)
• Creating Business Rules, User Interface Rules and Use Cases for functionalities captured within the Functional Requirement documents in preparation for HIPAA D.0 changes
• Translate and clarified Business Requirement Documents into Functional Requirements for Point of Sale (POS)-Ex: F1/F2/F3 Transactions, Explanation of Benefits - Troop and Drug Spend (EOB)
• Participated in conducting System testing and End to End testing manually.
• Conduct Agile Scrum meetings to discuss project progress and plan
• Preparation of Requirements Document, AGILE Storycards, etc
• Extensive UAT Testing Manually.
• Experience in working with Windows, Client-Server, Web based as well as Mainframe related applications.
• Used Test Director Bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.
• Followed the Agile Methodology to emphasize on real time communication over written documentation.
• Used Agile Methodology to minimize risk by implementing software development in short time boxes or iterations.
• Performed backend testing for data validation using SQL Queries.
• Performed Acceptance, Usability, Cross-Platform and Regression Testing during different stages of the application development.
• Used Test Director to store Test Plans, Test Cases, Test Scripts and for bug tracking.
• Categorized bugs based on the severity and interacted with developers to resolve them.
• Extensively used Microsoft Office Suite of products for documentation and data interpretation.
• Participated in Triage Meetings, weekly status meetings with IT and business people.

Environment: Manual Testing, Test Director, SQL, MS Office Suite, Web Services, Etc.

Confidential, Dallas, TX

QA Tester

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Written Test Plans and Test Scripts for eCommerce projects
• Created and managed system testing schedule.
• Using Quality center to manage the requirements, test scripts and also defects
• Worked in Agile Testing and participated meetings every day in iterative environment Created and maintained detailed test cases to perform various types of testing in Test Plan module of Quality Center.
• Using Agile methodology and engage in an iterative workflow and incremental delivery of working software.
• Monitor resources to identify performance bottlenecks, analyze test results and report the findings to the clients, and provide recommendation for performance improvements as needed.
• Provided test team status reports on weekly basis to the project manager.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Performed Data Analysis & validation by writing complex join queries
• Performed product testing, user acceptance, remote user testing, usability standards validation, and performance testing; and resolved system defects.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Performed Database testing using SQL queries
• Conducted GUI, Backend, Data Driven and Security Testing.
• Conducted regression testing on new builds/versions.
• Developed and executed test cases test Scenarios and followed-up defects using Test Director.
• Tracked defects using Test Director.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Conducted Bug review meeting to discuss resolution of issues

Environment: Test Director, Manual Testing Methods, Quality center, Functional Testing, Regression Testing, System Testing

Confidential, Mendota Heights, MN

QA Tester

Responsibilities:

• Implemented a uniform QA process for dev team, business members and test team to follow.
• Create Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.
• Work in Agile, scrum, and Confidential environment in order to change the requirements and features set.
• Participated in Business Analysis, Requirement review and Technical Specs Inspection.
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Expert in writing test scripts manually.
• Created and managed system testing schedule.
• Provided test team status reports on weekly basis to the project manager.
• Created, updated and maintained the Traceability Matrix mapping the requirements
• Work in Agile, scrum, and Confidential environment in order to change the requirements and features set.
• Used HP Service Test for XML based Web Methods testing
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Performing Multiple rounds of Test Execution using HP Service Test across various releases of services
• Conducted Functionality testing during various phases of the application using QTP.
• Performed Regression Testing by generating QTP scripts based on the business process.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Participated in building automation test scripts based on BPT module of Quality Center.
• Performed Database testing using SQL queries
• Conducted GUI, Backend, Data Driven and Security Testing.
• Used HP Service Test for WSDL files validation in Web Services testing
• Conducted regression testing on new builds/versions.
• Run all automated tests in TDD
• Active participant in defining the automation framework (keyword, hybrid) with business users.
• Performed Regression Testing, Functional, UAT and Ad-hoc testing.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Used input/output parameter in Web Service Method and operations on HP Service Test
• Conducted Bug review meeting to discuss resolution of issues
• Developed Test scenarios, Test Scripts and Test cases based on Requirements.
• Involved in coordinating with developers and business owners.
• Performed rigorous manual testing such smoke testing, Integration testing, Regression Testing, End to End Testing and System Testing.
• Performed Automation testing using QTP.
• Reported difference when confirmed as issues in Quality Center from SME’s.
• Performed backend testing using SQL queries to validate data.
• Detected, reported and tracked defects using Quality Center.
• Conducted the defect report in Quality Center.
• Interacted with the developers to report and using Quality Center.

Environment: VB Scripting, Websphere, Quality Center, QTP, MS SQL Server, Java, Web Services, XML, SOPA UI, J2EE, XML, HTML, Etc.

Confidential, Freemont, CA

QA Tester

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Expert in writing test scripts manually.
• Created and managed system testing schedule.
• Using Quality center to manage the requirements, test scripts and also defects
• Monitor resources to identify performance bottlenecks, analyze test results and report the findings to the clients, and provide recommendation for performance improvements as needed.
• Involved in Black Box testing, Regression testing and also performed performance testing.
• Provided test team status reports on weekly basis to the project manager.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Performed product testing, user acceptance, remote user testing, usability standards validation, and performance testing; and resolved system defects.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Performed Database testing using SQL queries
• Conducted GUI, Backend, Data Driven and Security Testing.
• Conducted regression testing on new builds/versions.
• Developed and executed test cases test Scenarios and followed-up defects using Test Director.
• Tracked defects using Test Director.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Conducted Bug review meeting to discuss resolution of issues

Environment: Test Director, Manual Testing Methods, QTP, Quality center, Functional Testing, Regression Testing, System Testing

Confidential, Newark, NJ

QA analyst

Responsibilities:

• Wrote Test Plan and Test Cases according to business requirement.
• Wrote Test Cases using MS Excel.
• Performed data driven testing by data driver wizard and parameterization.
• Creating and updating test cases based on new and/or /updated functional or interface requirements
• Performed requirement traceability by setting automatic alerts for tracing changes in the requirements and system maintenance
• Manually performed functional testing based on the specification documents.
• Imported test cases from MS Excel, MS Word to Test Director.
• Constantly tested SQL for joins and contexts for new object creation.
• Used shell scripting to run the scripts as a part of creation of test environment and then validate the data.
• Participated in weekly meeting with the management team and walkthroughs
• Tested applications and documented results and bugs including documentation of information useful in the debugging process
• Generated the test execution report in Test Director to be reviewed by the QA Manager and development team.
• Attended weekly defect report meetings and presented progress update status.
• Participated in walkthroughs and meetings with business analyst, developers, team lead and QA manager on regular basis.
• Provided modification and enhancement request as needed to correct the defect and make the software more useable.