OBJECTIVE:

8+ Years of IT Experience in Development, Admin, Business Analysis, Quality Analysis with strong comprehension of Business Requirements Gathering, Application Design, creating lightning components using lightning design system, Salesforce Lightning, developing Cloud applications on Force.com, APTTUS - CPQ, ETL, Java and Release administration with careful learning of System, Functional, Regression, Automation testing and AGILE philosophies.

SUMMARY:

• Experience in Development, Administration, Configuration, Implementation, Lightning, and support experience with Salesforce (Force.com) cloud platform.
• Good Knowledge of Salesforce end to end implementation cycle in Sales Cloud, Service Cloud, Community Cloud, Knowledge Base and Custom Force.com Platform Application.
• Experience in SFDC Administration of creating Custom Objects & Fields, Object Relationship, Tabs, Profiles, Permission Sets, Roles, Users, Page Layouts, Email Service, Org-Wide default, Sharing rules, Workflows, Process Builders, Approval Process, Reports and Dashboards.
• Hands on experience on Salesforce Lightning development with complex business logic implementation.
• Expertise in Apex Class, Apex Trigger, Test Class, Visualforce Page, Canvas, Single-Sign-On, Live Agent, Email-to-Case, SOQL and SOSL.
• Strong experience in integration of SFDC with external applications by using Rest and SOAP Web Services.
• Involved in data migration using Import Wizard and Apex Data Loader and involved in migrating the data from Oracle database to Salesforce application using Apex Data Loader. .
• Worked in code migration using Change Sets, GIT, Eclipse and ANT.
• 3+ years of experience in development, Admin, Quality Assurance and Business Analysis for Salesforce.com, force.com, APTTUS-CPQ and QA Automation Tools.
• Worked with Apttus CPQ Quoting for analysing the pricing of the products using the workflows
• Good with Product configuration, Price Rules, Constraint Rules, Categories, Price list, Quote Creation.
• Performed Validation Rules, Workflow, E-mail services and approval processes using customization & Apex.
• Configuring Products (Standalone & Bundle) with complex price rules, Categories, Price Matrix, PL, PLI, Attributes.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, APTTUS CLM, APTTUS CPQ and Dashboards.
• Expertise in Salesforce Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Dashboards, Tasks Managing Reports, Data Migration, Testing and Support.
• Expert in APTTUS Product Configuration and Pricing Configuration with some advanced functionality of SFDC.
• Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org-Wide default, Sharing rules, Work Flows.
• Involved in database designing by creating database objects such as Tables, Views, Indexes and developed code in the mid-tier server integrating Service Now with other IT systems.
• Creating and modifying user profiles, roles, public groups and permission sets as per the requirement.
• Implementing role hierarchies, sharing rules and record level permission to provide shared access among different users.
• Developed several Lightning components, Global actions, process Builders and objects specific actions.
• Ability to work on different operating systems.
• Around 2 years of experience as a QA Automation Tester in Analysis, Design, Testing, Execution and Implementation of various applications such as Web-based, Client/Server and Mobile Services.
• Extensive knowledge in automated and manual software testing techniques, tools and Software Development Life Cycle methodologies such as Waterfall and Agile (Scrum).
• Excellent knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Expertise in analysing Business Requirements (BRD), Functional Requirement Document (FRD), Use Cases, UML Diagrams for Web and / Mobile based applications.
• Designed and executed Oracle queries to validate UI and Database details with (SSIS) techniques.

TECHNICAL SKILLS:

OPERATING SYSTEMS: Windows 9x/NT/XP/ 2008/2003/2000 and Unix.

LANGUAGE/SKILLS: Java, Shell script, PL-SQL, XML, SQL, Microsoft .NET, C# and Linux

VCS/CMS/DEFECT TRACKING/Deployment TOOLs: GITHUB, VSS, SVN, CMS, Maven, Changeset, Selenium, Maven, Jenkins, Eclipse, JIRA, TDD, Selenium and ANT.

Tools: Introscope,SharePoint,MSOffice,Eclipse,Datastage8.1,Toad,Fileaid,Panagon,Vantive,FTP,C:D(NDM),Citrix,SSO,ESP,DataLoader,Force.com

Salesforce Technologies: Salesforce-CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, REST, SOAP, Lightning, Sales Cloud, Service Cloud, Community Cloud, Knowledge Base, Visual force Pages/Components, Apex Web Services, AJAX, Workflows, Case Approvals, Dashboards, App-Exchange, Custom Objects, Chatter, API, Chatter, Sandbox, data loading, Sales, Service cloud, SOQL queries, Web Service Integration. Single Sign On, APTTUS-CPQ/CLM.

TOOLS: HP Quality Centre, AOTS BMC Remedy7.5, Data stage/Informatica, FTP, HLAD Tool and C:D, Citrix, Toad 9.x, Share Point and Cloud System.

DOMAIN: CRM, Retail, Telecom Health and Insurance.

Others/Methodologies: Waterfall, Agile, Scrum and ITIL

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Strong experience in integration of SFDC with external applications by using Rest and SOAP Web Services.
• Involved in data migration using Import Wizard and Apex Data Loader and involved in migrating the data from Oracle database to Salesforce application using Apex Data Loader. .
• Worked in code migration using Change Sets, GIT, Eclipse and ANT.
• 3+ years of experience in development, Admin, Quality Assurance and Business Analysis for Salesforce.com, force.com, APTTUS-CPQ and QA Automation Tools.
• Worked with Apttus CPQ Quoting for analysing the pricing of the products using the workflows
• Good with Product configuration, Price Rules, Constraint Rules, Categories, Price list, Quote Creation.
• Performed Validation Rules, Workflow, E-mail services and approval processes using customization & Apex.
• Configuring Products (Standalone & Bundle) with complex price rules, Categories, Price Matrix, PL, PLI, Attributes.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, APTTUS CLM, APTTUS CPQ and Dashboards.
• Expertise in Salesforce Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Dashboards, Tasks Managing Reports, Data Migration, Testing and Support.
• Expert in APTTUS Product Configuration and Pricing Configuration with some advanced functionality of SFDC.
• Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org-Wide default, Sharing rules, Work Flows.
• Involved in database designing by creating database objects such as Tables, Views, Indexes and developed code in the mid-tier server integrating Service Now with other IT systems.
• Creating and modifying user profiles, roles, public groups and permission sets as per the requirement.
• Implementing role hierarchies, sharing rules and record level permission to provide shared access among different users.
• Developed several Lightning components, Global actions, process Builders and objects specific actions.
• Ability to work on different operating systems.
• Around 2 years of experience as a QA Automation Tester in Analysis, Design, Testing, Execution and Implementation of various applications such as Web-based, Client/Server and Mobile Services.
• Extensive knowledge in automated and manual software testing techniques, tools and Software Development Life Cycle methodologies such as Waterfall and Agile (Scrum).
• Excellent knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).