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Qa Manager Resume

Phoenix, AZ

SUMMARY:

  • Confidential is having 14 years of experience in IT field.
  • Confidential is a Certified Scrum Master, specializing in Agile Scrum, Lean, XP, TDD, BDD and Iterative and Waterfall development methodology and JAD sessions.
  • He has extensive experience in Quality Assurance with strong emphasis on systems integration methodologies and has participated in
  • Confidential worked for Confidential Technologies before joining to Cognizant.
  • Successfully Lead complex projects with global implementation, and rapidly evolving requirements.
  • Setting up the QA Governance Model with Client and QA Audit Process.
  • Expert in Test Environment Setup, Test data Management and data masking
  • Requirements definition, functional specifications and gap analysis.
  • Project estimation, Test Documentation, Test Strategizing / Planning.
  • Excellent verbal and written skills, especially with regards to presenting findings to both technical and non - technical audiences
  • Thorough Understanding of SDLC/STLC, involved in various phases like Requirements, Analysis/Design, Development, Testing and Maintenance.
  • Expert in Onsite/Offshore project delivery model.
  • Experience in BFS Domains (Cards and Payments/Retail, Confidential, Investment Banking/Asset, Wealth Management, Brokerage and Trading). Worked for various leading clients.
  • Experience in Retail domain. Worked for Confidential .
  • Experience in Telecom domain and Health Care. Worked for clients like Confidential .

TECHNICAL SKILLS:

Technologies: .Net, SOA Arch, Web Services, Remoting, HTML, XML, CSS,Java script, VB Script, IIS, PWS, ASP, VB, WCF, WPF, ASP.Net, VB.Net, ADO.Net, C#, R# sharper, .Net Framework, Net 1.1 / 2.0 / 3.5. Fx Cop, XML Web Services, Remoting, Java.

Source Control Tools: TFS (Team Foundation Server), VSS and Clear Case.

Design Patterns: Factory Pattern, MVC, MVP and MVVM.

3rd party tools: XMLSpy, Primera One, Win Merge, Beyond Compare and Notepad plus.

Database: SQL Server 2000/2005/2008, 2010, MS-Access 2000. Oracle 9i, TOAD

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

QA Manager

Testing Approach: Test Data Management, Web Service Testing, Mobile Testing, Functional Testing, Main Frame Testing and Automation Testing.

Methodology: Agile Scrum and DevOps

Tools: Quality Center - ALM, JIRA (Agile User Stories), SOAP UI and Selenium.

Responsibilities:

  • Test Documentation, Test Strategizing and Planning.
  • Creating Effort Estimation and Replanting due to Scope increase.
  • Facilitate the Business review meeting with all key stake holders.
  • Sending Status report to client manger on a Daily/Weekly basic.
  • Managing the Automation Team, Performance Team and Manual/Functional/Mobile/Web Service testing Team.
  • Work with the business, relevant IT groups, and vendors to ensure consistent and clear understanding of business requirements, key deliverables, dependencies, limitations, and risks.
  • Ensure that all open and past due issues are closed, and that issues are identified and resolved in a timely manner.
  • Creating and Executing Test case for Functional / Mobile /Web Service Testing.
  • Peer Review of Test case and Test Objective.
  • Creating /Mining test data.
  • Responsible for SIT, UAT, End to End and Regression testing.
  • Creating Effort Estimation and Replanting due to Scope increate.
  • Work Closely with Offshore Team / Client QA on daily day to day deliverables.
  • Managed DRB (Defect Review Board) (Attend Cross functional team’s Scrum of Scrum).
  • Managing Production support testing.
  • Managing SIT (System Integration Testing), UAT, End to End and Regression testing.
  • Led engagement as well as client relationship.

Confidential, Tempe - AZ

QA Manager

Testing Approach: Web Service Testing, Mobile Testing, Functional Testing, Performance Testing and Automation Testing.

Méthodologies: Water Fall.

Tools: Quality Center - ALM, SOAP UI and Selenium.

Responsibilities:

  • Test Documentation, Test Strategizing and Planning
  • Conduction Test case review meeting and best coding practices while managing QA team.
  • Creating Effort Estimation and Re-planning due to Scope increate.
  • Facilitate the Business review meeting with all key stake holders.
  • Sending Status report to client manger on a Weekly basic.
  • Work with the business, relevant IT groups, and vendors to ensure consistent and clear understanding of business requirements, key deliverables, dependencies, limitations, and risks.
  • Test case creation, execution and peer review.
  • Web Service Testing using SOAP UI / Chrome REST Client.
  • Data Mining / Test data Creation
  • Peer Review of Test case and Test Objective.
  • Responsible for SIT, UAT, End to End and Regression testing.
  • Ensure that all open and past due issues are closed, and that issues are identified and resolved in a timely manner.
  • Managed DRB (Defect Review Board) (Attend Cross functional team’s Scrum of Scrum).

Confidential, Richfield, MN

QA Manager

Testing Approach: Web Service Testing, Mobile Testing, Functional Testing, Performance Testing and Automation Testing.

Méthodologies: Water Fall and Agile Scrum.

Tools: Quality Center - ALM, SOAP UI, Load Runner and Selenium.

Technologies: .Net Framework, SQL Server, Provenir (3rd party Vendor Banking Product)Responsibilities:

  • Creating Work Breakdown Structure, Master Project Plan and Test Strategy for Provenier project.
  • Work Closely with Offshore Team / Client QA on daily day to day deliverables.
  • Managed DRB (Defect Review Board) (Attend Cross functional team’s Scrum of Scrum).
  • Test Data management (TDM) process for IOA and Provenier project.
  • Conducting check point meeting with all QA teams working on different time zone (PST, Est and MST and Offshore).
  • Test case creation and execution for Small Business IOA project.
  • Performed Web Service Testing using SOAP UI / Chrome REST Client for all interfaces in IOA and Provenier.
  • Created Test Scripts for Mobile Testing in iOS and Android platform.
  • Perform Peer Review on Test case and Test Objective.
  • Responsible for SIT, UAT, End to End and Regression testing.

Confidential

QA Manager/Scrum Master

Testing Approach: Web Service Testing, Mobile Testing, Functional Testing, Performance Testing and Automation Testing.

Méthodologies: Agile Scrum.

Tools: QTP, QC and Rally, SOAP UI and REST Client

Technologies: JAVA, J2EE, JSP, Web Sphere, Oracle 9i

Responsibilities:

  • Test Documentation, Test Strategizing and Planning.
  • Responsible for delivering all the Test documentation like Test Strategy, Test Plan and required documentation for Entry & Exit criteria for all phases of testing
  • Develop and refine test cases for new products/features to ensure adequate test coverage
  • Troubleshoot issues down to the root cause and provide detailed bug reports
  • Represent QA concerns in cross-functional team meetings and provide valuable end-user feedback to improve the customer experience
  • Test case creation, execution and peer review.
  • Test Data management.
  • Test case review / Test case creation and execution.
  • Web Service Testing using SOAP UI / Chrome REST Client.
  • Launched and led a combined onsite/offshore 8 person project to build a new custom enterprise provider system.
  • Managing Production support testing in Confidential a/c.
  • Test data Management and data masking
  • Managing SIT (System Integration Testing) and Regression testing in Confidential a/c.
  • Led engagement as well as client relationship.
  • Managing the Functional & Automation testing in Confidential a/c.
  • Ensure that all open and past due project issues are closed, and that issues are identified and resolved in a timely manner.
  • Work with the business, relevant IT groups, and vendors to ensure consistent and clear understanding of business requirements, key deliverables, dependencies, limitations, and risks.
  • Attend Cross functional team’s Scrum of Scrum.
  • Sending Status report to PMO on a monthly basic (End of each Sprint).
  • Implement agile principles to track and monitor progress.
  • Ensure that all user requirements/Story points are properly documented and review the TDD (Technical Design Documents)
  • Facilitate planning meetings to elicit requirements (User Stories) from Product Owner, product managers, customers and other internal business owners.

QA Manager

Confidential

Responsibilities:

  • Work very closely with the business, technical, and management teams of both the client and the implementation vendor
  • Prepare reports of findings, observations, and outcomes/recommendations (reports must be clear, concise and include objective information) including draft deliverables and final QA review reports
  • Make periodic presentations on status and progress of the project to executive level management and conduct QA project team communications and coordination
  • Prepare and execute or review test cases and report the outcomes of the test execution
  • Test Case creation and execution.
  • Managing Production support testing in Confidential a/c.
  • Test data Management and data masking
  • Managing SIT (System Integration Testing) and Regression testing in Confidential a/c.
  • Managing the Functional & Automation testing in Confidential a/c.
  • Development of service-oriented interfaces to predominately batch systems, and introduction of fuzzy logic and other more advanced techniques into the systems.
  • Arrange and facilitate working group meetings, including meeting agendas and minutes and action points
  • Work with product owners to craft and refine user stories
  • Post all formal documents to PMO SharePoint site and maintain deliverables in the ER system.
  • Work with a cross-functional team including Engineering, QA, Support, Outbound Marketing, User Interface Design and Product Managers
  • Updating the PMR (Project Monitoring Report) on monthly basics.
  • Ability to troubleshoot issues related to all supported systems with users and vendor as needed.
  • Ensure that all open and past due project issues are closed, and that issues are identified and resolved in a timely manner.
  • Work with the business, relevant IT groups, and vendors to ensure consistent and clear understanding of business requirements, key deliverables, dependencies, limitations, and risks.
  • Ensure that all user requirements/Story points are properly documented and review the TDD (Technical Design Documents)
  • Estimating, defining contractual requirements, developing work breakdown structures, allocating, scheduling, and monitoring the accomplishment of work packages and scheduled tasks
  • Remove barriers, impediments, issues
  • Updating Project Plan, Reviewing RFP/SOW, Creating the Task Estimation and capturing Velocity.

Confidential, TX

Project Manager

Responsibilities:

  • Test data Management and data masking
  • Test Case creation and execution.
  • Validate test results and provide recommendations as to the impact of test results on the acceptability of the system
  • Managing Production support testing in Confidential a/c.
  • Test data Management and data masking
  • Managing SIT (System Integration Testing) and Regression testing in Confidential a/c.
  • Managing the Functional & Automation testing in Confidential a/c.
  • Development of service-oriented interfaces to predominately batch systems, and introduction of fuzzy logic and other more advanced techniques into the systems.
  • Arrange and facilitate working group meetings, including meeting agendas and minutes and action points
  • Work with product owners to craft and refine user stories

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