SUMMARY:

• 17 years’ experience in IT industry. Specializing in IT Team Management, including resource & budget management, Software Testing and Quality Assurance.
• Certified Agile Scrum Master.
• Managed teams of up to 12 Software Engineers.
• Experience interviewing and hiring new personnel.
• Achieved measurable Software Quality improvements, by creating and updating processes, analyzing and following software requirements, linking requirements to test cases and applying test automation wherever possible and efficient.
• Expertise in software defect management and gap analysis.
• Provided testing and quality assurance assistance in banking, medical, retail and insurance, and printing fields. In critical situations, quickly able to find alternative solution in order to get the work done. Team player.

SKILLS INVENTORY:

• IT Team Management
• Interviewing and Hiring new team members
• Team budget management
• Understanding Complete Software Life Cycle (SDLC)
• Jira, Mercury Quality Center, Test Track Pro, Test Director
• QA Testing Methodologies, AGILE, SCRUM
• Test Automation - SoapUI, jMeter
• Software Requirements & Specifications (analyze, follow & correct)
• Creating System, Regression, Performance & Data Integrity tests
• Backend Testing (REST, SOAP)
• Java, .NET and mobile application testing
• Load Testing - Load Runner
• Test Automation - SoapUI, jMeter
• Complex text file formats, such as HL7 2.3z (medical data transmission)
• Test Planning and Management
• Mobile device testing - iPhone, Android, Windows 7 phone
• Open Source QA Tools - Bugzilla, TestLink, Mantis, PHP Bug Tracker
• UNIX commands, Linux, log files
• Device Testing (Printers, Scanners - hardware and software).
• Mainframe AS400 testing
• Batch files for test automation
• Provided Technical training (including International teams)
• Technical documentation (Word, Excel, Web, Visio, PowerPoint)
• MS SQL, MySQL, Oracle (Toad), SqlPlus, MS Access, ODBC testing
• HTML, Apache, XML, PHP, XAMPP, TCP-IP, POP3, SMTP, FTP, Putty
• Extensive Firmware, Electronics & Hardware testing
• Computer Networking (LAN, Wireless, Client/Server configuration)
• Windows Server Domain management, Routers, Wireless Access Points
• Developed SQA web applications in PHP & MySQL
• Magnetic data, Smart cards, barcode, encryption
• VoIP, PBX (Asterisk)
• Retail POS (Point Of Sale) software testing
• 4 years teaching experience in High School
• Ability to quickly change priorities.
• Adopted Lean manufacturing concepts in QA
• Working under minimal supervision, listening skills.

CHRONOLOGICAL SUMMARY OF EXPERIENCE:

Team Lead - Quality Assurance Engineer

Confidential

Responsibilities:

• Managing team of 10-12 Sr. Engineers
• Interviewing, Hiring and Onboarding new team members
• Team building and coaching
• Software Test Automation using tools, like SoapUI, jMeter, PHP
• Creating test scenarios and test approach plans for mobile payment solutions
• Working with Credit Card Issuing data flows and 3rd party mobile service Providers (TSMs)
• Testing complex data feeds
• Data migration planning & testing
• Designing test tools using PHP & MySQL
• Supporting Customer Implementation team with Integration testing

Software Quality Assurance Manager

Confidential, Minnetonka, MN

Responsibilities:

• Managing team of 12 Sr. Quality Engineers in United States, and India
• Scrum Master and Agile coaching Lead
• Team building
• Testing Mobile applications for iPhone, Android, Win7 Phone
• Working with Electronic Medical Records and Pharmaceutical data
• Testing complex data feeds
• Data migration testing
• Designing test tools using PHP & MySQL
• Integration testing with various medical and fitness devices

Sr. Software Quality Engineer

Confidential, Chaska, MN

Responsibilities:

• Designing test scripts for smart Global Positioning Systems (GPS) communication devices used in Transportation industry
• Working with vehicle data communication simulators, like J1708, J1939 and OBDII
• Designing front-end communications portal for test automation engine, using PHP & MySQL
• SCRUM and agile methodology
• Project management

Sr. Software Quality Engineer

Confidential, Minneapolis, MN

Responsibilities:

• Created testing and QA procedures
• Validated high-end paper scanning technologies applied in Confidential mortgage.
• Kofax Accent capture automated document recognition software (OCR)
• Document indexing in MS SQL database
• Applied SCRUM and agile methodology in QA
• Used project management tools, such as VersionOne

Sr. Software Quality Analyst/BA

Confidential, Minneapolis, MN

Responsibilities:

• Created Testing Framework for Financial Advisor’s online learning courses
• Process Flow for online course lifecycle to follow AQMS standards
• Version control Implementation for course testing and deployment
• Created Enhancements to the test checklists
• Created Database design for Lotus Notes based Defect tracking database
• Created Database design for Lotus notes based Test case/Test results tracking
• Tested Financial Advisor online learning courses on the Learning Management System
• Provided Quality Assurance support for server migration project from NaviSite to new IBM Corio system
• Worked with multiple offsite vendors, developers, and training advisors to resolve online course related issues.
• Working with Technologies team to coordinate online course content deployment
• Conducted weekly online course configuration and test status update meetings with the team
• AQMS certified

Sr. Software Quality Analyst

Confidential, Minnetonka, MN

Responsibilities:

• Provided Quality Assurance support for rapid, but successful deployment of software supporting “Part D” program.
• Analyzed and Implemented requirements into test scenarios and test cases
• Closely worked with business analysts, functional analysts and developers to investigate production issues.
• Created test plans, schedules.
• Mapped test cases to requirements and executed test cases in Mercury Quality Center.
• Worked with Walgreen’s IT (WHI) and RxSolutions teams to coordinate testing efforts for successful deployment of Pharmacy Benefits Manager (PBM) applications and interfaces.
• Advanced testing of SQL, large and complex text file interfaces.
• Worked with following tools:
• Test Director,
• Serena Team Track,
• Rational Requisite Pro,
• Mercury Quality Center,
• Actuate,
• Meriant Version Manager,
• PL/SQL Developer.

Information Technology Spec

Confidential, Minneapolis, MN

Responsibilities:

• Managing Software Quality Assurance efforts for Confidential project.
• Leading system and regression testing efforts for Confidential project.
• Leading load-testing efforts for IQ and Bluecard projects.
• Testing web based applications against the software requirements documentation.
• Creating test plans, test cases and executing test scripts.
• Testing data and DB structure in Oracle databases.
• Creating batch files to work with Oracle’s sqlplus application.
• Working on multiple projects at the same time.
• Performing testing for web based applications.
• Constantly working on Software Quality improvement processes, procedures and checklists.
• Analyzing and selecting tool set for QA process.
• Developing Training material for other QA recourses on the new process and new tools.
• Giving Software QA presentations to other departments within the State of MN.
• Bringing fresh ideas to the department.

QA Test Engineer

Confidential, Minneapolis, MN

Responsibilities:

• Testing POS (Point Of Sale) complex software.
• Daily tasks included, designing and executing SQL queries to verify results in MS SQL database, executing test scripts and updating test documentation with latest test results.
• Managing test issues using Test Director.

QA Test Engineer

Confidential, Minneapolis, MN

Responsibilities:

• Analyzed and validated XML data results and differences sent to Loan Server mainframe.
• Tested Record Loan Service middleware products. Worked with database data using DB2 WebSQL.
• Verified and recorded loan data on the mainframe using “Extra ” Personal client.
• Verified interest rate data from Telesales Counselor software against the data on public web site.
• Executed test scripts and updated test documentation with latest test results.
• Managing test issues using Test Director.