SUMMARY:

• Over 7 years of experience in Information Technology, specialized in Software Quality Assurance with diversified skills in Manual and Automated testing of Client/Server and Web - Based Systems.
• Excellent professional and communication skills, a self-directed, result-oriented and hardworking individual with zeal to learn and take challenging task.
• Experienced in all phases of Software Development Life Cycle (SDLC), with emphasis on gathering requirements, system testing techniques and methodologies.
• Experience in testing different kinds of applications developed on different platforms like JAVA, J2EE, C, VB. Net.
• Strong exposure in automated testing of products and software applications using tools like QTP,Winrunner, Quality Center, and SOAPUI Pro.
• Specialized in analyzing functional specifications and writing detailed test plans, execution of test scenarios, analyzing the actual results against the expected results, creation of test data and automation of test cases for regression testing.
• Proficient in system testing, performance, integration, black box, white box, smoke, functional and regression testing.
• Expertise in Problem solving and Tracking Bug Reports using Bug tracking Tools.
• Expertise in MS-Office like MS Word, MS Excel, MS Access, MS PowerPoint and MS Outlook
• Experience working/coordinating QA efforts with offshore resources.
• Excellent presentation and technical documentation skills.
• Good organizational skills with the ability to track and prioritize numerous simultaneous tasks.
• Commitment to quality, ability to work under tight deadlines, strong attention to detail and team-oriented attitude.

TECHNICAL SKILLS:

Test Management Tools: Quality Center, Test Director

Test Automation Tools: Win Runner, Quick Test Pro (QTP), SOAPUI Pro

Other Tools: NbA, MS Office

Programming languages: C, VB Script, SQL and HTML.

Databases: Oracle and SQL Server

Operating Systems: Windows and UNIX

Frameworks: nbA Accelerator

WORK EXPERIENCE:

Confidential, Framingham, MA

QA Engineer

Responsibilities:

• Conducted a thorough analysis of the existing system and studied the system for existing gaps
• Identified opportunities for the new design and prepared various optimizing and system enhancement design for the existing system.
• Parameterize property values for objects and checkpoints in QTP.
• Instrumental in all phases of build release cycle; including defining business requirements, design, testing, user training and support
• Analyzed and designed Business Process Flow Models, Use Case diagrams, Class diagrams, Sequence diagrams, Data flow Diagrams, Domain Object Model, and MS Visio to depict process flows and PowerPoint presentations
• Made business presentations, and obtained final sign-offs from the management for the requirements gathered and systems analyzed.
• Managed changes to the POS system
• Assisted with the BRD for the POS implementation project
• Tested Enterprise SOAP and Restful Web Services using SOAP UI tool
• Optimized QTP scripts for Regression testing of various applications.
• Enhanced, modified and executed QTP scripts using VB Scripting, Analyze functional specifications, identify QA approach, create strategy and test requirements for new client request and enhancements to existing systems
• Created detailed traceability matrix to keep track of the requirements from initiation phase till the end of the project
• Conduct reviews with various project teams for effectiveness and adherence to quality processes.
• Translate business requirements into QA test scenarios and create test cases
• Use Quick test Professional and LoadRunner to automate tests as required
• Maintain QA environment to perform user acceptance testing in a controlled environment.
• Create back - end test cases using SQL queries for checking Database Integrity
• Co-ordinate the schedule of test cycles with the appropriate analyst and development team.
• Perform data analysis and reporting function associated with test cases.
• Used Quality center to report all defects, defect status and closure information. Ensure data is correctly reported in it when defect is resolved or closed.
• Review the test results with QA team and business partners.

Environment: Java, Mainframes, MS SharePoint, TOAD, Quality Center QTP, Microsoft office 2007, UNIX, Informatica, SOAP UI, Windows XP Pro, MS Access.

Confidential, Houston, TX

QualityAnalyst

Responsibilities:

• Prepared Test Plans for each release, written Test Cases and executed them as part of Functional Testing. Prepared Test Reports and Deliverables and submitted for version releases.
• Coordinating and handling teams in an offshore - onsite model, leading and managing team sizes of around 4.
• Reviewed and analyzed the business requirements for the J&J Point of Sale (POS) application and developed test cases for each functional requirement
• Throughout the project, was involved in giving clarifications on domain and product functionality for the team.
• Developed function specifications for modifications of POS system for multiple chains. Included integrating new chain into existing systems which encompassed, gap analysis, specific brand requirements and full POS integration.
• Business requirement gathering and test cases review for Point of sale (POS), checkouts, transaction for goods and services, custom pricing, Process credit\debit cards, Manage inventory sales and employees with detailed reports, Employee time clock and labor scheduler, back office and reporting functionality.
• Used SQL/DB2 to create and modify test data. Changed settings on POS and back end, interpreted mainframe reports and journals
• Team lead for the Quality Assurance group, coordinating projects and ensuring resource band width.
• Support for a major effort to improve the Warehouse Management System (WMS) capabilities of Supply Chain.
• Involved in Automation of Functional Testing for all Modules using Ruby and Selenium.
• Responsible for requirements gathering, analysis, detailed process flow design, user acceptance testing and rollout of new & modified feature functionality deployed on the E-commerce website applications.
• Identified and retail procedures for emerging retail chain
• Created mainframe DB2 table queries to assist in data analysis and extraction.
• Designed and developed customizations using VB scripts, PL/SQL procedure, Perl and Unix shell scripts.
• Regular interaction with the core developers helped us in fixing the defects in less time.
• Played key role in defining test automation procedure and standards, creating Win Runner and QuickTestProfessional scripts for all the modules, which reduced the regression cycle drastically and improved the testing efforts for daily builds.
• Performed Black Box testing and conducted Functionality and Regression testing on various phases of the Management software.
• Worked on Rational Quality Manager (RQM) manging the test plan, test cases and results, Rational Functional doing the heavy lifting of actually scripting and executing the tests.
• Worked on Rational Quality Manager (RQM) to manage and run automated test scripts created with other test tools.
• Conducted GUI and functionality testing using QTP 11.0.
• Conducted data driven testing using QTP to conduct backend testing. Utilized corporation developed Agile SDLC methodology.
• Used ScrumWork Pro and Microsoft Office software to perform required job functions.
• Performed White Box testing by using Expediter tool and updated some of the PROCs, JCLs and SAS programs in the Test region. Submitted batch JCLs in order to create output datasets for verification.
• Performed Load and Stress Testing using Load Runner.
• Automated confidence tests that run on new builds on regular basis.
• Involved in setting up different configuration environment for compatibility testing and manual testing.
• Upgraded the existing Test Scripts and created new scripts for client application to be able to work for new versions and patches, which improved product quality.
• Evaluated testing results for each potential release build using Test Director, Quality Center and Bugzilla reports, listing summarized bug information in priority sequence, recommended viability of release for production.
• Involved in end to end testing from Quick Quote to the policy activation in both front end application and in the mainframe.
• Involve in preparing Trace Matrix to design test cases
• Preparing Weekly action report & QA feed back to QA team & Manager.

Environment: Web Logic, Java, JUnit, Selenium, Quick Test Pro 11.0/11.5, HP Quality Center, SAP, Load Runner, IBM Mainframe, Oracle, SQL Server 2005/2008, DB2, UNIX, MS-Project

Confidential, Bentonville, AR

QA Tester

Responsibilities:

• Analyzed the System Design Specifications and designed test cases in accordance to the System design specification.
• Reviewed change request documents and defect description and attendant meetings to document the required changes.
• Developing Test Cases, Test Procedures and Test Data from requirement document, maintained test cases in excel.
• Involved in Test Plan and Test Scripts review meetings
• Updating the test cases document according to review comments in HP Application Lifecycle Management
• Hands on experience in writing test scripts using XML for web services testing.
• Executed Test Scenarios using both manual and automated testing.
• Involved in writing and execution of Test Cases using Quality Center according to the Business Rules and Requirements.
• Performed End to End testing with the Business Team and actively participated in business meetings and reviews.
• Created and executed Automation Test Scripts for Functional and Regression Testing using soapUI Pro.
• Defects were tracked, reviewed, analyzed using Quality Center.
• Conducted daily triage calls for review and resolve the defects and coordinated with all business stake holders.
• Conducted the re-testing for already reported Bugs to test whether fix has been applied or not and also to test whether the fix causes another problem or not.
• Extensive Regression Testing after every new build and verifying and documenting the test results.
• Written and executed SQL queries.
• Interacted with developers and Managers to identify and resolve technical issues during the testing/re-testing phases.

Confidential, Warminster, PA

QA Analyst

Responsibilities:

• Analyzed the Business Requirement Documents and Functional Specification document to prepare Test Cases in Quality Center.
• Gained understanding of business requirements and worked closely with business team.
• Involved in manual testing to develop Test cases, Test scripts, executing the scripts and logging the defects.
• Developed documentation for POS Systems including Corporate Policies
• Utilized test methodologies and automated the functional testing.
• Participated in all phases of the Software Development Life Cycle.
• Written SQL Queries to extract the data for testing purpose.
• Developed function specifications for modifications of POS system for multiple chains. Included integrating new chain into existing systems which encompassed, gap analysis, specific brand requirements and full POS integration.
• Involved in UAT of the applications by providing users with test cases and scenarios, and guiding them during the testing process.
• Tracked Bugs and Reported using Quality Center.
• Generated the detailed reports of the Bugs, Pass-Fail report, Comparison Chart.
• Performed basic commands on UNIX server like copying, removing, viewing the data and transferring the files to the local file system.
• Participated as a key member with the QA Team for Regression testing where day-to-day bugs were monitored.
• Worked with the development team to follow-up on resolution of open issues.
• Attended daily status / defects review meetings.

Confidential, Minnesota, MN

QA Engineer

Responsibilities:

• Involved in implementing QA methodology and Test Matrices.
• Responsible for writing Test cases based on Functional specifications and Technical specifications.
• Enhanced the script using Synchronization Points in QTP.
• Performed Web Services Testing and XML validation by creating test case suite using SOAP UI.
• Worked with local and shared Object Repository in QTP.
• Executed Test Cases to ensure the product meets the specifications and the Life Cycle
• Used Quality Center for preparing the test plans and manual test scripts.
• Provided support to POS group staff, as well as other corporate & park level personnel on all POS systems throughout the enterprise.
• Performed execution of some test cases manually to verify the expected results.
• Developed Manual test cases for Positive, Negative, Functional and Performance Testing.
• Executed test cases on each build of the application and verified the actual results against requirements.
• Created the QTP Reusable Functions for handling various Tasks of QTP Automation
• Performed Ad-hoc testing, Integration testing, End-to-End testing, Function testing, and User Acceptance testing
• Perform Manual and Back-end testing using SQL in Oracle relational database.
• Documentation of all test results and reviewing the test results.
• Submission of test results to the Development management and User Acceptance Testing management.
• Integrated QTP with Quality Center
• Bugs were reported to Developers using Quality Center and after rectification from Developers regression testing was performed.
• Defect reporting, verifying their fixes and closing them on planned closing versions
• Experience in Integration Testing of different modules in the project and dataflow between different modules.
• Implemented a successful supply chain management process within the POS group.
• Preparing Test reports and Analysis for each build.
• Produced Test Metrics showing the number of test cases analyzed, number of test cases fixed, number of test cases failed, number left to analyze and Fix in weekly meetings.
• Training new project members on the test modules and tools used in the Project
• Attended daily and weekly meetings for project updates.

Environment: Oracle, Agile (Extreme Programming -XP), HTML, Windows XP, QTP & Quality Center, TIBCO, UNIX, J Unit and WSLD, XML.