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Quality Assurance Analyst Resume

Reston, VA

SUMMARY:

  • Solutions - focused, multifaceted IT professional offering 7+ years of hands on experience in Business Analysis and Quality Assurance testing, implementing automation frameworks, managing, configuring, and troubleshooting hardware, software and networking systems, evaluating automation tools, and coordinating creation of complex enterprise applications including e nterprise testing on Oracle ERP applications, Salesforce.com (SFDC) CRM, Cloud, Web and Mobile (Android/IOS) applications.
  • Possess a strong understanding of application and system capabilities to provide customized solutions that meet business requirements.
  • Additionally, eager to learn new methodologies and processes as well as positively contribute to team and organization goals.

KEY AREAS OF EXPERTISE:

  • Oracle EBS Testing (ERP)
  • Software Testing Life Cycle
  • Mobile Apps
  • Automation Testing
  • Unified Modeling Language
  • Salesforce
  • Healthcare Applications
  • ETL Testing
  • Cots Package Testing
  • Performance Testing
  • ERP Application Testing
  • Web Services Testing

CORE COMPETENCIES:

  • Quality Assurance: Possess skills at ensuring all quality standards are met, developing quality methods and capacity to develop benchmarks of quality standards directed towards improving performance of departments.
  • In depth knowledge of the Business process development using Software Development Lifecycle (SDLC) Waterfall, AGILE and Testing using Software Testing Lifecycle (STLC).
  • Highly skilled in System Integration Testing (SIT) and User Acceptance Testing (UAT) using black box techniques,ETL Testing using tools like Big Data and performance testing in different Loadrunner protocols like AJAX, .Net, C#, True client, Siebel, Oracle etc.
  • Test Management: Strong capacity to envision, plan and execute on a test strategy with extensive experience in conducting User Acceptance Testing (UAT), manual/ automated testing, verification testing and documentation of Test Cases.
  • Data Analysis: Ability to collect and carry out complex data analysis, develop data models, conclusions and recommendations and report on findings.
  • IT/Software Support: Demonstrated ability in performing troubleshooting activities, with expertise in reversing inefficiencies and ensuring on-demand client support in help desk and IT support operation. Thorough understanding of all phases of SDLC.

TECHNICAL SKILLS:

Testing Software: HP ALM| Soap UI | LoadRunner| HP UFT | Selenium | TFS

Databases: Oracle | MS Access | DB2 | MS SQL Server

Languages: SQL | Java| JSP | | JavaScript | VBScript

MS Tools: MS Visio | MS Project | MS Office

Operating Systems: Windows | Unix/Linux | Mac

Applications: Service Now | Jira | Crystal Reports | Tableau

Professional Overview

Quality Assurance Analyst

Confidential, Reston, VA

Responsibilities:
  • Defined end to end QA testing process and methods in Salesforce (SFDC) environment including cross system integrations across multiple work streams.
  • Assisted software development teams by providing guidance and oversight of testing business processes and technical functionality.
  • Analyzed and wrote test procedures, maintained documentation of test results to assist in debugging and modification of software, ensured existing functionality and recommended corrective actions.
  • Debugged solutions through the use of systematic tests to develop, apply, and maintain quality standards. Developed, modified, and executed software test plans
  • Created test plans, test cases, release notes, reports & documentation
  • Analyzed production logs, generated workload model, scripts and scenarios to mimic production load
  • Led a team of testers onshore and offshore
  • Developed and delivered timely and accurate testing status reports and communicated results to various management levels within the organization.
  • Implement HL7 interfaces utilizing python to format HL7 messages (ORU, MDM, ADT, ORM) based on customer and EHR/EMR Vendor requirements
  • Worked with peers across the organization to ensure that specific areas of the system are tested and released on time, on budget and meet or exceed the expectations of business partners.
  • Drove the creation, rollout and ongoing management of QA processes, with a focus on testing methodologies to drive increased breadth and depth of test coverage.
  • Developed schedules, processes and provided tools needed to meet testing requirements
  • Coordinated End-to-End program testing and identify, document, and appropriately escalate defects found during execution of test cases/scenarios.
  • Performed manual and light Selenium IDE script-driven sanity and regression, cross-browser testing to ensure consistency.

Confidential, Washington, DC

ERP Tester (Functional and Performance testing)

Responsibilities:

  • Execute end to end test scripts for Oracle financials, HCM, and SCM product families on Oracle EBS R12
  • Developed and executed PO, AP, AR and GL test scripts for p2p processes and performed Business System analysis and testing (Conference Room Pilot Testing, Unit, Link)
  • Used HP LoadRunner for creating user load of 1000+ virtual users for performance testing
  • Responsible for end to end performance testing across system layers from datatabase, to UI to app server.
  • Coordinate helpdesk activities thorough Service Now ticketing system.
  • Deployment and installation of service releases, patches, requests.
  • Developed test cases and test procedures in line with high level project schedules.
  • Collaborated with developers on bug reporting and ensured that bugs were accurately filled out, regressed and closed out.
  • Scheduled and performed positive as well as negative manual testing through HP Quality Centre.
  • Maintained and integrated manual regression test cases to UFT using requirements gathered from HP ALM.
  • Improved testing efficiency by preparing and executing Batch tests using UFT.
  • Performed functional testing using UFT extensively used Checkpoints for object, text, table and pages.
  • Created a set of reusable and scalable scripts using VBScript to perform Functional testing and Regression testing.
  • Developed and maintained UFT test scripts to support Regression testing whenever a change request was approved.
  • Ensured that developed systems satisfied business clients’ needs by carrying out user acceptance testing.
  • Actively participated in defect follow up meetings and analyzed root cause after successful logging of a defect.

Confidential, Plano TX

ETL Tester

Responsibilities:

  • Attending the agile/scrum meeting stand-up and present our testing status to scrum master.
  • Create automation / manual test cases according to the user stories for different scenarios of functional and regression testing..
  • Verify the end to end ETL flow from source to target and validate the data transformations tools like Big Data
  • Created test data to validate and verify SSIS, SSRS and SSAS Packages
  • Utilized ALM and JIRA for document the of test cases and defects.
  • Worked closely with Development team, BA and QA teams as well as Stakeholders and members of Management
  • Responsible for defect tracking, defect reporting and defect reproducing
  • Perform functional, Regression, End to End, ETL and Database testing.
  • Wrote and maintained SAS DI ETL, Base SAS ETL, and Data flux DQ flows within a Teradata environment

QA Analyst

Confidential, VA

Responsibilities:

  • Coordinate detailed E2E Test Cases and design steps walk-through and ensure sign-off by stakeholders.
  • Setup/prepare target test environment such as getting access to the required tools/applications as well as the locations.
  • Plan and coordinate batch jobs execution ahead of time to avoid any adverse impact on project related jobs.
  • Experienced with BI / Big-data solutions (Splunk / Hadoop/Hive )
  • Attend Release Key Learning meetings with System Analysts, Leads, Manager and PMs to discuss the issues, suggest resolution and let the management have an action plan on what needs to be addressed in future releases.
  • Involve in multiple trainings for the new technologies adopted by the company in different course of time.
  • Experience with test setup, defect management and maintenance in HP Quality Center/ALM.
  • Produce daily and weekly testing status reports and communicate to management.
  • Identify project applications and business areas to be involved in testing.
  • Import test cases to and from MS Excel, MS Word to and from Quality Center/ALM.
  • Participate in weekly meetings with the management team and walk-throughs.
  • Data management, data governance, data quality controls, regional or regulatory reporting requirements
  • Using SQL to query raw data, QA design, and validate/qualify database enhancements
  • Working on BI tools and data visualization for reporting data effectively

Confidential, Richmond, VA

QA and Business Analyst

Responsibilities:

  • Analyzing and collect business requirements and functional specs by performing requirements and design walk-throughs with business users and business/system analysts respectively.
  • Responsible for testing the Navigation Flow, Functionality Testing, System Testing and User Acceptance Testing.
  • Data creation for the Test Cases, Test Scripts execution manually to analyze outcomes according to the business rules/requirements.
  • Setup/prepare target test environment such as getting access to the required tools/applications as well as the locations.
  • Plan and coordinate batch jobs execution ahead of time to avoid any adverse impact on project related jobs.
  • Testing of EDI 837P, 837i, 835, 834, 270,271, 276, 290 Transaction sets for claims processing.
  • Involve in multiple trainings for the new technologies adopted by the company in different course of time.
  • Experience with test setup, defect management and maintenance in Visual Studio.
  • Produce daily testing status reports and communicate to management.
  • Identify project applications and business areas to be involved in testing.
  • Create Test Data such as 837, 834 EDI Files, Roster and Maximus files for the target environments and troubleshooting the files for HIPAA Compliance.
  • Involve in multiple trainings for the new technologies adopted by the company in different course of time.
  • Experience with test setup, defect management and maintenance in Visual Studio.
  • Produce daily testing status reports and communicate to management.
  • Identify project applications and business areas to be involved in testing.
  • Test applications; document the results and bugs, including documentation of information useful in the debugging process.
  • Write SQL queries and perform Back-End Testing for data validation to check the data integrity during migration from back-end to Front-end.
  • Facilitate UAT Team by providing them necessary support such as preparing test data, requesting batch jobs and providing them with critical test scenarios.
  • Have good exposure to modern Agile Methodologies such as SCRUM and TDD.
  • Extensively involved in Grooming Sessions within the team to discuss the complexity of the projects and Sprint planning to determine the time frame for the accomplishment of each task in that specific sprint.

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