SUMMARY

• 9 years of professional IT working experience in Testing, implementation and maintenance of business applications.
• Hands on Experience to provide Testing on client/server and web - based applications on Windows/UNIX environments.
• Having extensive working experience in Government, financial, banking, insurance and health care systems.
• Good exposure on federal and state funded programs to individuals who meet the eligibility criteria. Expertise working experience with Confidential Cúram V6.4 which is used in applicant’s eligibility determination.
• Good experience in Web Services Testing using SOAP UI on Web/SOA application architecture.
• Good experience of Agile (Scrum) and Waterfall and JAD Testing Methodologies.
• Diligent and detail-oriented thorough in gathering borrower information, verifying loan documents and reviewing file documentation to guide each loan from pre approval to closing.
• Expertise in developing and documenting the Test Plan, Test Scenarios/Test Cases based on Business Requirements document/Functional Specification Document (FSD), Requirements Traceability Matrix (RTM).
• Expertise in developing and documenting the Test Closure, execution of test cases, logging of Tickets and tracking the same. Demonstrated ability in dealing with stakeholders in different geographies across the test life cycle, including tracking and reporting problems to internal and external customers, project team members, business groups.
• Expertise in Smoke Testing, Functional testing, System testing, Integration testing, Regression testing, Database testing and Cross Browser testing, User acceptance testing, Aoda testing, Defect Tracking and Reporting. Experience in SOAP and Restful web services using SOAP UI.
• Experienced in using various defect tracking tools like JIRA, RTC, Clear Quest, TFS, Test Director, Quality Center, Rational Clear Quest. Good knowledge on Use Case modeling using UML, Business Process Modeling, Data Modeling, Change Management .
• Involved in requirements gathering meetings to understand the business rules to documenting the Test Scenario’s. Experience in User Acceptance testing, Usability testing, and End-to-End testing Used Equivalence Class Partitioning, Boundary Value Analysis for the testing projects during test case coverage.
• Experience Test Data creation and analysis skills with proven knowledge and experience with SQL to verify the integrity of data in database. Use Case using UML tools and Process Analysis tool such as Fish bone Diagram, and business process flow chart using MS Visio.
• Experienced in developing, monitoring, and maintaining Project Documents like test plans, test case template using SharePoint by following standard guidelines. Ability to learn and adapt to new technologies, good team player in dynamic work group environments and also self-motivated to work independently.

TECHNICAL AND QUALITY ASSURANCE SKILLS:

Documentation and Tracking: JIRA, RTC (Rational Team Concert), Visio, SnagIT 8, Share Point Portal Management, TFS Tracking, Microsoft Office Suite, Process flow diagrams, Requirements Traceability Matrix (RTM), Use Case Diagrams, Component-Based Diagrams, Business Workflow Chart.

Confidential Cúram: Confidential Cúram V5.2, V6.0, V6.4 Citizen Portal, Case Worker Portal, Case Management.

Testing Tools: QTP, Test Director, HP Quality Center, Jira, Bugzilla, Rational Clear Quest, Rational and Requisite pro.

Databases: MS Access, My SQL, Oracle (SQL), SQL Server 2012, Confidential DB2

Development Tools: Java, .Net, VB, VB Script, Java Script, Soap and Restful Web Services, SOAP UI,HTML and XML.

Operating Systems: Ms-Dos, UNIX, and Windows 2003.

PROFESSIONAL EXPERIENCE:

Confidential

QA Analyst

Responsibilities:

• Reviewed and analyzed the Business Requirements Documents, Functional Specification Documents and Use Cases to implement the Test Plan and Test Cases.
• A s a agile team member a ctively collaborating with developers and business stakeholders to clarify requirements, especially in terms of testability, consistency, and completeness
• Participating proactively in daily stand up meetings story grooming sessions, team retrospectives, suggesting and implementing improvements
• Ensuring the appropriate testing tasks are scheduled during release and iteration planning
• Reporting defects and working with the team to resolve them Q C.
• Tracked and maintained the requested enhancements and changes using Requirement Traceability Matrix (RTM) document.
• Performed manual testing with navigation of all different modules of the application. Prepared the test cases for Service agent review web application work flow.
• Attended the defect triage meetings to interact with Project Team including Project Manager, Business Users, Business Analysts and Developers to address the defects.
• Prepared the System and Regression Test Plans.
• Involved in integration, functional, regression and post implementation testing. Planned deliverables and schedules using MS Project.
• Involved in Smoke Testing, System Testing, Integration Testing, Regression Testing, Database Testing and User Acceptance Testing
• Performed database testing using SQL Queries for data validation.
• Provided weekly status reports for the testing results on different builds. Reported bugs encountered and tracked the bugs using JIRA and QC .

Environment: Agile, Java, MS-Visio, Oracle, JIRA, Quality Center (ALM), SnagIT, MS-Office 2000/UNIX, SQL

Confidential

QA Analyst

Responsibilities:

• Reviewed Functional Business Requirement documents (BRD), High Level Design (HLD) documents and System technical
• Requirement Specification documents, to prepare the Test cases.
• Communicated with Business Owners, Business Analysts and various project team members for better understanding of the application.
• Involved in JAD sessions to understand the project scope and requirements to define the test strategies.
• A comprehensive Test Plan has been created with the help of Business Requirements and obtain the Project Team approval before executing the Test Scripts in Test Environment.
• Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response , methods/operations , End Point of web service to be tested.
• Performed Smoke testing, Regression testing and Integration testing, SOAP and Restful web services using SOAP UI on Web/SOA a pplication architecture.
• Performed Testing REST web services and understanding of HTTP protocols (GET/POST/ETC).
• Created Defect Status reports and presented in the Project review meetings. Provided the QA status to Project Teams and QA Managers.
• Provided weekly status reports for the testing results on different builds. Reported bugs encountered and tracked the bugs using JIRA.
• Extensively involved in validated, tested the application in various browsers.
• D eveloped SQL queries to query database to test backend process of application
• Created the Test Closure Document with the numbers of test cases executed, no. of defects found, Defect density, consolidated test result report etc.

Environment: Java, MS-Visio, Oracle, Mainframe TSO, Cobol, QTP, JIRA, MS-Project, JAD, MS-Office 2000/UNIX, SQL and SOAP UI,HTML and XML.

Confidential

QA Analyst

Responsibilities:

• Reviewed and analyzed Functional Design Documents, Business Requirements Documents, Use Cases, database architecture diagrams to implement the Test Strategy, Test Plan, and Test Cases.
• Developed the Test Scripts for Confidential Cúram Case Management System, Service provider management, participant roles registration, Integrated Case and Product Delivery Cases.
• Extensively involved in executing test scripts for Confidential Curam Citizen Portal and Worker Portal and documented the results, reported the defects and track the status.
• Performed GAP analysis of business rules, business and system flows, user administration and requirements.
• Tracked and maintained Stakeholder requested enhancements and changes using Requirement Traceability Matrix (RTM).
• Performed manual testing to be familiar with navigation of all different modules of the application.
• Experienced in preparing the test Strategies, test plans, test cases and test Scripts for both positive and negative test scenarios.
• Performed Security Testing on different roles in (bilingual) English and French versions of the application.
• Performed Regression Testing on (bilingual) French Version Application. Performed Accessibility Testing for Ontarians with Disabilities Act (AODA Testing).
• Created and Implemented the UAT Test plan and strategy for User Acceptance testing, Usability testing, and End-to-End testing. Attended defect triage meetings to interact with business analysts, developers, QA and UAT to address the defects.
• Created scripts and Performed system functional testing, integration testing between modules, smoke testing, Regression, performance and User-Acceptance testing.
• Reported detailed application problem reports, defect tracking and verifying corrections using HPQC. Created Bug Status reports and presented in the Project review meeting using QC. Provided weekly status reports for the testing results on different builds.

Environment: Confidential Cúram 5.2/6.0, Java, Oracle Identity Management, SQL, PL/SQL, WebSphere, QTP, Quality Center, SAP BOE 3.1, Adobe LiveCycle ES2.

Confidential

Responsibilities:

• Analyzed Business requirements, functional specifications documents for writing test plans, test cases.
• Communicated directly with the Client during JAD (Joint Application Development) sessions.
• Communicated with business users for better understanding of the business functionality to implement Test Scenario’s.
• Coordinated with the offshore testing team on a daily basis to get status and escalate new assignments.
• Performed manual testing to be familiar with navigation of all different modules of the application.
• Developed the test Strategies, test plans, test cases for both positive and negative test scenarios.
• Mapped written functional test cases with business requirements in the Traceability Matrix document.
• Used Mercury Quality Center for Test Plan management, test case creation and execution
• Involved in integration, functional, regression and post implementation testing. Planned deliverables and schedules using MS Project.
• Performed database testing using SQL Queries for data validation. Developed the UAT test plan, discussed, enhanced and maintained as per the client requirements.
• Conducted user acceptance testing (UAT) for each release into Production. Coordinated with the Client and the business team directly during UAT phase of the Project.
• Created Defect Status reports and presented in the Project review meeting using Quality Center. Provided status of project to QA Manager using project scorecard.
• Provided weekly status reports for the testing results on different builds. Reported bugs encountered and tracked the bugs using Quality Center.

Environment: Mercury Quality Center 8.2, MS Project, Mercury Load Runner, Windows Server 2003, SQL Server, ASP.NET, Java Script.

Confidential, Virginia

Sr. System Integration Tester

Responsibilities:

• Analyzed business requirements, wrote and implemented the Test Plan, various Test cases and Test Scripts in VBScript to test various functionalities using the automated tool QTP and also wrote manual Test Cases according to functional documents and requirements.
• Communicated with Business Owners for better understanding of the application.
• Involved in JAD sessions to understand the project scope and requirements to define the test strategies.
• Created test cases with the involvement of Business Analyst and development team by analyzing the sequence Diagrams and work flows.
• Performed Smoke testing, Regression, Integration, System and User-acceptance test manually.
• Used Global/Local - Test/Action Parameters and Data-Sheets to create data-driven testing. Used Data Driven Testing methodology to test the application with multiple sets of data.
• Enhancing the tests by creating standard auto-logging functions to capture and append the logs to the test run.
• Experienced in preparing the test Strategies, test plans, test cases and test Scripts for both positive and negative test scenarios.
• Defects were raised, tracked and reported by using QC. Interacted with Testers and Business Team to fix software bugs.
• Developed Requirements Traceability Matrix (RTM) using and HPQC to trace each software requirement to test case.
• Performed database testing using SQL Queries for data validation and conducted user acceptance testing (UAT) coordinating with Business analysts.
• Created Bug Status reports and presented in the Project review meeting using QC.
• Created and maintained product backlog and sprint backlog, attended daily standup meetings and conducted breakout session between cross functional teams as needed.

Environment: QTP (9.0), VB Script, HTML, HPQC, MS Office, MS Word, MS Excel, SQL Data Base, TOAD and Windows/Unix.

Confidential, Herndon, VA

QA Analyst

Responsibilities:

• Reviewed System Requirement Specification documents, Business Requirement documents (BRD) and High Level Design (HLD) documents to prepare Test cases.
• Preparing Functional requirements document for the projects, preparing test cases for testing the data flow from different Loan Lenders to Freddie.
• Worked closely with Development team to discuss the design and testing aspects of the home loans and personal applications to design the Test plans.
• Preparing Dashboard reports for project management and weekly executive meetings.
• Documented manual test cases, test procedures and reports. Conducted the Smoke testing to check the high-level functionality of the application for every new build version to determine the stability.
• Automated test cases for Regression Testing using QTP. Crated data for parameterization.
• Organized defect triage meeting explain and prioritize the issues to business and development.
• Teams for the issues rose during the UAT. Participated in walk through and review meetings.
• Performed Database testing through SQL queries to validate input data submitted through GUI with the actual data in the Database. Giving knowledge transition to the new team members, conduction dummy tasks for them.

Environment: Mainframe, QTP, Rational Rose, MS-Visio, Quality Center, Requisite Pro, Use Case, MS-Project, MS-Office 2000/UNIX, Test Partner, SQL and Compuware test suite

Confidential

Quality Analyst

Responsibilities:

• Gathered requirements documents such as business requirements, design document, and other related documents.
• Actively reviewed business requirement to identify ambiguous and unclear requirements, worked with business analyst to resolve these items.
• Implemented Quality Assurance Methodologies and best practices.
• Maintained relationships with key business partner/stakeholders and clients. Gathered requirements for rules, documenting the test Strategy Plan, Project plan and Test Data.
• Prepared System and Regression Test Plans based on Business Rules and Impact Analysis Documents.
• Updated the test plan for different versions of development and changed rules.
• Build test cases and scenarios in System integration testing, regression testing and acceptance test.
• Developed Requirements Traceability Matrix (RTM) to trace each software requirement to test case.
• Reported detailed application problem reports, defect tracking and verifying corrections using HPQC.
• Organized defect triage meeting explain and prioritize the issues to business and development teams for the issues rose during the UAT.
• Produced high-level and detailed MS Project Plans outlining entire project life cycle for QA, showing inter dependencies with other project teams, to assess accurate project planning.
• Working closely with the project managers, business analysts, developers, DBA’s and QA resources
• Instituted defect tracking methods and constant meeting as process that improved the quality of the projects. Supported various cycle testing by data loading from each source systems and fixing the defects. Developed the strategic plan to train new testers.

Environment: QTP 8.2, Test Director, XML, SQL Server, Java/J2EE, FTP, MS Office 2003, Windows XP.

Confidential

Responsibilities:

• Coordinated with business teams to define test scenarios and developed test plans as per business logics.
• Performed functional, Integration and System Testing for Phase-I and Phase-II Releases and logging the defects that occurs in each phase of the respective testing.
• Performed Integration, functional, Regression, and System testing to ensure the validity of results, accuracy and reliability of the software.
• Carried out extensive testing with Quick Test Pro (QTP) testing tool with different test cases.
• Developed automated Test scripts using QTP to perform Functional and Regression testing.
• Created Checkpoints and Synchronization points for Functional testing using Quick Test Pro.
• Used data table to parameterize the tests. Prepared the test data for Data Driven testing.
• Extensively used Oracle and SQL to perform back end database testing in data integrity test.
• Performed User Acceptance Testing (UAT) to ensure that proper functionality is implemented.
• Organized Test Cases, bugs, tracking of defect in the TD tool, through connectivity of TD.
• Defect tracking is done in the Test Director 8.0 to add, review, repair and analyze defects.
• Responsible for application testing and support, version control, production staging and implementation planning, support and training.

Environment: TestDirector8.0, WINRUNNER, QTP, UNIX (HP), Windows 2003, C, Java, J2EE, Oracle9i, TOAD, Shell scripting, SQL and PL-SQL.

Confidential

Responsibilities:

• Performed Manual Testing of the Application, Interacted with developers and discussed technical problems.
• Prepare Test plans, Develop and execute test cases.
• Managed, Documented and Controlled all the Test Cases, Test Scripts and Test Results using Quality Center. T est script is developed by using the Quick Test Professional according to the test cases.
• Responsible for Functional, Integration and System testing activities. Some of the modules in the application are tested manually, according to user request.
• Performed positive and negative testing of the application for identification of bugs after fixing of errors in each subsequent build during the process of development
• Design and execute automated tests. Develop automated techniques to generate test inputs.
• Performed load and stress test by using Load Runner and Virtual user generator. Analyze defects,
• Develop defect reports and track status, and reproduce defects to the developers.
• Clear Quest has been extensively used for Bug Tracking and Reporting. Estimate the amount of time needed for each task.
• Create traceability test matrix for specification based testing.
• Planned UAT and End User Training. Submit regular test status reports to the managers. Involved in Test Case Design, Executing, Regression, Functional and UAT Testing.

Environment: Oracle9i, Pro*C, Test Director, Clear Quest and UNIX Shell Scripting.