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Software Quality Analyst Resume

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CT

SUMMARY:

  • Experienced QA Tester with five (5+) years of experience working within enterprise level environments. I have worked on various projects throughout the software development lifecycle, including requirements gathering, analysis, design, development, testing, implementation, and post implementation support phases. I have worked with in both Waterfall and Agile methodologies. I participated in Daily Stand Up Meetings, completed Story Cards on Story Boards, and participated in short sprint cycles within Agile.
  • Experience in designing and execution of Test Cases and Scenarios.
  • Experience in Pharmacy Benefit Management (PBM), good knowledge in industry business applications, and verified all required customer information for tracking purposes, good relationship with SME (subject matter Experts), Good Experience in Medicare and Medicaid Management system, Rx benefit Plans, Formulary Management, Drug Utilization Management, Claims Adjudication
  • Understands and exhibits general Knowledge HCPCS, CPT, ICD 9 and ICD 10
  • Experience in test strategies like Integration testing, Accessibility Testing, System Testing, Acceptance Testing, Functional Testing, Usability Testing, Smoke Testing, Positive & Negative Testing, User Acceptance Testing, Regression Testing etc.
  • Experience in Mobile, Web application testing
  • Expert in preparing Test Case, Test Scenario, Test Data, Test Matrix and cases covering "Black Box Testing".
  • Expert in Manual Testing and writing test case from user history etc.
  • Experience in SDLC (Software Development Life Cycle) and Testing Planning Process Agile, FACETS, CRM tool.
  • Expertise in using JIRA, HP ALM, Bugzilla for reporting bugs.
  • Certified safe Practitioner and experience in working Safe agile methodology, SDLC, STLC, stand - up meetings with Product owner, Scrum master, Understanding and writing user stories along with Business Analysts.
  • Understanding SOA Testing Requirements

PROFESSIONAL EXPERIENCE:

Software Quality Analyst

Confidential, CT

Responsibilities:

  • Actively participated in all QA and testing activities during SDLC, STLC, and UAT.
  • Actively participated in smoke, functional and ad-hoc testing during SIT phase.
  • Tested Applications compatibility on different browser versions (IE, Chrome, Firefox).
  • Prepared Test Reports and submitted the bug findings using JIRA.
  • Experience in Mobile, Web application testing
  • Participated in PI2 and PI3 planning and worked closely with Product owners, scrum masters, Dev leads, Business Analysts for future sprint planning.
  • Involved in defect reporting, defect tracking and defect reproducing.
  • Successfully led key features’ functional and performance.
  • Wrote and modified many SQL queries while working in a very fast paced environment.
  • Developed detailed Test Plan for system Testing based on SRD and BRD (Business Required Documents).
  • Developed T-SQL queries to extract data from the source tables.
  • Involved in writing and implementation of the various Test cases and Test scripts.
  • Created Test Cases as per the business requirement and executed them.
  • Involved in the complete Software Development Life Cycle (SDLC) by following Rational Developed Test Plans, Test Cases in Test Manager in JIRA.
  • Interacted with developers, Business & Management Teams and End Users.
  • Involved in cross browsing testing of the application on various browsers to ensure it functions as required.
  • Use to check the log reports by using Splunk.
  • Used selenium for executing test cases and for creating authorizations.
  • Understanding SOA testing requirements

Environment: JIRA, HPALM, T-SQL, XML, CCF V2, Splunk, SIT, UAT, JMeter, SoapUI, Windows 10/8.1/7, Excel Application, selenium.

Application Tester

Confidential, Tx

Responsibilities:

  • Involved in gathering requirements from the business analyst and created test plans.
  • Modified and executed the Test Plans and Test cases.
  • Developed an integrated Test Plan covering the main functions of the designated parts of the application.
  • Use knowledge of applications to provide technical assistance in identifying, evaluating, and resolving complex test problem.
  • Performed Smoke, integration, Functional, Regression, System, Acceptance and Usability testing during various stages of the application development.
  • Performed several types of process evaluations during each phase of the software development life cycle, including review, walk through and system testing.
  • Testing the web-based application manually.
  • Experience in using selenium for smoke and regression.
  • Created and Executed new, existing Test Cases with Test Data as a part of Regression test before signing off for QA/Staging/Production Environment.
  • Performed Defect Tracking & Management in JIRA. Generated automated daily reports using JIRA API.
  • Responsible for generating standard solutions to solve issues in applications.
  • Developed smoke test scripts in traditional approach.
  • Attended daily scrum calls as part of Agile methodology.
  • Attended weekly review meetings to discuss defects along with testers, Developers.

Environment: JIRA, Citrix, Splunk, Soap UI, CHUB, Web Services, MS SQL Server, Windows 8.1/7/Vista, selenium.

Jr. Manual QA

Confidential

Responsibilities:

  • Followed Waterfall methodology.
  • Analyzed and reviewed Business Requirement and requirement walkthrough for understanding the Project Requirements
  • Developed Test Cases, Test Scripts based on requirement components for the planned release in Excel.
  • Created and Executed new, existing Test Cases with Test Data as a part of Regression test before signing off for QA/Staging/Production Environment.
  • Experience in Pharmacy Benefit Management (PBM), good knowledge in industry business applications, and verified all required customer information for tracking purposes, good relationship with SME (subject matter Experts),
  • Understands and exhibits general knowledge HCPCS, CPT, ICD 9 and ICD 10,
  • Developed Manual test scripts for different test scenarios covering all aspects of project functionality using HP ALM, Bugzilla Defect Management Tools.
  • Participated in Smoke Testing, GUI Testing, Functional testing, Compatibility testing, Retesting, Regression Testing.
  • Updated the status of the testing to the QA team, and accomplished tasked for the assigned work to the Project Management team regularly.
  • Responsible for reporting the status to the project manager on weekly basis.
  • Investigated Software defects and interacted with Analysts to resolve technical issues.
  • Interacted and worked with the development team to solve the problems encountered in the test scenario run.
  • Coordinated the testing efforts and the allocation of resources to different modules to speed up the process of execution.
  • Documented and communicated the test results. Good Experience in Medicare and Medicaid Management system, Rx benefit Plans, Formulary Management, Drug Utilization Management, Claims Adjudication

Environment: Agile, HP ALM, Bugzilla, Windows XP, Windows 7, MS Excel, T-SQL, TOAD, Splunk, Soap UI

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