PROFICIENCIES:

Languages: English, Navajo, Spanish

Operating Systems: Windows XP, 7, 8.1, 10

Testing Tools: Microsoft Test Manager, UI Automation API, Google Scripts

Programs: Adobe Creative Suite 6 (Premiere, Photoshop, Lightroom, Illustrator, After Effects, Bridge). Microsoft Office Suite 2010, 2013, 2016. Google Scripts, Google Analytics, ADB Sideload/Fastboot, Team Win Recovery Project (TWRP), JAWS, Microsoft Narrator, Open Broadcasting Software (OBS), Nexus, LOOT, Handbrake, MakeMKV

SKILL SUMMARY:

• Promotional Material Production and Publication
• Accessibility UX Research
• SQA Testing & Methodologies
• Test Case Creation & Process Improvements
• Regression & Negative Testing
• UI & Compatibility Testing
• 502 Accessibility Compliance Testing & Verification
• Defect/Bug Tracking & Reporting

PROFESSIONAL EXPERIENCE:

Confidential

Senior Test Engineer

Responsibilities:

• Appointed to Manage and Lead multiple projects from conception to completion with a 90% success rate. Process included logistical problem solving, creating test environments, cultivating professional relationships on a business to business level and improving customer - client relations.
• Coordinated a multi-team (domestic and international) effort to conduct Unit, Functionality and Load testing in an agile environment for Hardware, Software, Mobile and Web Applications.
• Identified, documented and reported bugs via MTM and collaborated with Client and PM’s to ensure software/ hardware Quality
• Conducted Accessibility and Usability research for numerous mobile applications and windows software.

Confidential

QA Testing and Software Consulting

Responsibilities:

• Train new testers on work procedures, programs and error identification via MTM software.
• As a shift lead, communicated with project leads to meet test requirements and client needs.
• Compiled daily reports to senior project managers and clients detailing daily progress, future plans and new defects found.
• Carried out test cases with detailed record keeping to create daily reports detailing progress, roadblocks, and projected results.

Confidential

Assistant Store and Shop Manager

Responsibilities:

• Managed inventory in partner with other locations to meet client needs.
• Aided in increasing total annual sales by 5% via securing additional accounts.
• Oversaw off site installations through hazardous material handling, heavy load management and electrical safety.
• Designed and built custom power systems for lighting, recreational vehicles & construction equipment.
• Conducted repairs and power installations on cell phones, power tools, power vehicles and various small electronic devices.
• Daily administration of customer service in a professional manner with existing and potential clients.
• Trained new associates on in-house computer software, client relationships, inventory information and hazardous material handling procedures.

Confidential

Seasonal Warehouse Associate

Responsibilities:

• Increased Receiving Dock product throughput by 12% while appointed as the Dock Lead.
• Fulfilled client orders via proprietary digital ordering system.
• Oversaw new employee training, multiples of which were later selected to become full-time employees.
• Monitored safe work environment in multiple work areas while complying with OSHA regulation.
• Discerned product defects, mislabels and other errors in warehouse inventory tracking system.

Confidential

Lead Mountain Photographer

Responsibilities:

• Increased total sales by 12% through implementing mountain reference network and customer relations.
• Trained new photographers in customer relations, location equipment and software handling.
• Liaised with area departments for increased marketing and visibility.
• Photographed snowboard and skiing events at Durango Mountain Resort

Confidential

Volunteer

Responsibilities:

• Kept vehicles ready for emergencies by cleaning them and keeping medical supplies stocked.
• Strictly protected the confidentiality of all information related to patient care activities and EMS operations.
• Responded to dispatched emergency assignments quickly and safely.
• Performed basic and advanced patient assessments in a compassionate manner.
• Oversaw class 7 forklift and heavy equipment maintenance and storage.
• Lead daily site safety inspections to be in accordance with OSHA safety standards.
• Worked in partner with other departments to ensure construction of site via predetermined timetable.
• Ensured proper handling and use of hazardous materials.

Confidential

Team Lead, Videographer, Translator

Responsibilities:

• Led a group of 8-14 missionaries, conducted weekly training meetings, followed up on goals, and sent weekly progress reports.
• Served as a translator for Doctors without Borders
• Increased missionary effectiveness by providing training in individual communication, problem solving, and working strategy skills of 12 missionaries
• Provided community services to over 25 families and assisted two local food/shelter agencies.
• Led through quantitative goal setting, reviewing past goals, learning new teaching and increasing team morale.
• Spanish fluency: taught English as a second language to 5-8 community members on a weekly basis