SUMMARY:

• Dynamic Techno Functional and QA certified professional in the field of Information Technology wherein the knowledge of QA & Test Management abilities gathered set to attain quality services and solutions. Hands on, goal - oriented QA Lead with keen analytical and problem-solving skills focusing client needs and business development.
• Possess 13+ years of experience in IT industry with expertise in Functional Testing & Test Management and exposure to HP UFT Automation Testing.
• Subject Matter Expert in IBM Sterling, IBM B2B, Catalog Manager, Coupa, SAP SuccessFactors, PeopleSoft, Verint, Mainframes Testing and POS terminal
• Domain experience in e-Commerce, Airline, HR, WorkForce Management Systems, Transportation, Banking, Finance and Retail
• Strong knowledge on key QA Processes and Methodologies
• Experienced in leading QA professionals across teams
• Experienced in Agile / Scrum Methodology and Implementation
• Experienced in various Testing Phases - Unit Testing, Integration Testing, Regression Testing, System Testing and User Acceptance Testing
• Strong understanding of SDLC / STLC and its phases
• Excellent experience in writing SQL queries and Database validation
• Experienced in Test Management and Functional Test Tools - Microsoft Test Manager, Visual Studio - Team Foundation Server, HP QC, Team Track, IBM Rational Robot (RRAFS) and HP UFT
• Efficient in coordination between different teams within the project and accountable to key stakeholders
• Ability to work independently or in a team environment and effectively meet project deliverables on time

TECHNICAL SKILLS:

Operating Systems: Windows 2003, XP, Vista, Mainframes Z/OS

Test Management Tool: HP ALM 12.0, HP UFT, Team Track, CMIS Web Microsoft Test Manager 2013, Visual Studio

Ticket Tracking Tool: Maestro, Jira

Languages/Scripts: Visual Basic, J2EE, XML, VBA, UNIX shell scripting

GUI Tools: Forms and Reports 6i

Database: Oracle, SQL

ERP: Coupa, Verint, SAP SuccessFactors, PeopleSoft 7.5, 8.9

Business Software: Sterling (IBM) 9.2, 9.4 - Console, Application Manager, Business Center, Sterling Call Center, SI B2B, Catalog Manager, BizTalk, Payment Gateway, Cyber Source, Accertify, Vendornet, GP (Great Plains), Snaplogic, and SOM Client

PROFESSIONAL EXPERIENCE:

Confidential, Grapevine, TX

Sr QA Integration Lead

Responsibilities:

• Long processing time prevents Confidential from taking advantage of supplier early payment discounts and timely visibility for cash flow forecasting.
• This project is initiated to streamline/automate AP processes, provide visibility to cash flow, expose visibility to payment status for suppliers, rationalize and reduce overall AP costs by taking advantage of the early payment discounts offered by suppliers and help eliminate hours spent in manual processing/matching of invoices by creating a standardized process regardless of the ERP.

Environment: Coupa, Snaplogic, Great Plains, Postman, Jira and SQL Server Management

Confidential, TX

QA Lead

Responsibilities:

• Conduct team meetings to ensure business and IT testing expectations are met, and test deliverables are traceable to business requirements
• Develop, manage and conduct testing strategies to support the implementation of workforce management (WFM) system
• Support and create the effort of creation of Master Test Plan, Detailed Test Plan, Test Cases and other testing deliverables via HP ALM
• Testing various interfaces - GDPR portal, Ventana (LMAS-AAdvantage members), CustomerHub, and Mosaic
• Automation and Testing various interfaces - ShAArp HR, Workbrain, Compass, Employee Central, PATS (Performance Attendance Tracking System) for Verint application
• Participate as a QA Lead to achieve the project goals
• Collaborate with developers and business analysts for deployments into the test and stage environments
• Collaborate with developers and business testers in application testing, such as unit, system, regression, load and acceptance testing methods
• Prepare and analyze test results to aid in problem-solving and facilitate decision making
• Preparation of status reporting on testing metrics and test executions
• Log and track all defects identified during testing in HP ALM
• Conduct defect triage meetings and prioritize defects
• Coordinate release management per Agile processes
• Experienced in Creating and modifying test script in HP UFT and running the script
• Enhanced UFT automation scripts with synchronization points, data table, parameterization and functions
• Manage HP ALM as an administrator
• Received client appreciations

Environment: GDPR Portal, IBM Cloud, Cloudant NOSQL, Soap UI, SQL, Kanban, Agile, Oracle, Ventana, Verint, HP ALM 12.0, HP UFT 12.0, SharePoint, JIRA and Rally

Confidential, Grapevine, TX

Sr QA Techno Functional

Responsibilities:

• Ship from Store (POC) Holiday, Tokenization, Bundle Price Protection, Reservation Accuracy, CIT - Affiliate ID attributes Drop till you shop, Warranty, Apple Pay and OMS upgrade 9.4

Environment: IBM Sterling (Console, Call Center and Business Center), Catalog Manager, Sterling B2B integrator, SQL Developer, IBM WebSphere MQ Explorer, Microsoft Test Manager, DB2, Mainframe -AS 400, Accertify, Cyber Source and Payment Gateway

Confidential, Pittsburgh, PA

QA Lead

Environment : ATG 10.2, Endeca, CSC / OMS, JIRA

Responsibilities:

• Test Planning and Management including creating Test plans and defining the scope of testing
• Preparation of Effort Estimates for Test Design and Test Execution
• Risk Management (Monitoring and Tracking by providing mitigation and contingency plans)
• Co-ordination between Business and leading Onsite - Offshore and Automation Support
• Weekly Status Reports/metrics/dashboard generation to the Top Management
• Timeframe budget and test scenario creations by using Agile Methodology
• Testing of business logics, web applications, Sterling Console, Call Center, Business Center, Catalog Manager, Sterling Integrator and Oracle DB2
• Validation of End-to-End testing of various touch points - Order origination, Order Fulfillment, Order Settlement and Invoicing, Sales, inventory postings and Migration Testing orders
• Testing with API, XML’s request and response from BizTalk/TIBCO/IBM Sterling Integrator to ensure end to end data flow between different systems is working as expected
• Functional testing on PDP, Quick View, Add to Cart, Checkout, Account Settings, Ship and Bill To address, Billing (Cyber Source and Payment Gateway) and Taxes (Sabrix - 3rd party company)
• Functional Test Execution across multi-browsers and Mobile devices (Android and IPhone)
• Manage Defect triage meetings and assign it to the corresponding teams
• User Acceptance Testing with Business owners and management
• Shipping orders from Warehouse Management System (AS 400) and EDI generator for 3rd party items

Confidential, Richmond, VA

Sr. QA Analyst

Responsibilities:

• Understanding Business Stories and supporting the team
• Creation of Business Assurance Specification
• Involved in discussions with Agile and Business Teams to derive the Acceptance criteria for the sprint
• Preparation of Functional Test Cases and Regression Suite in QC
• Functional Test Execution across multi-browsers like IE, Firefox, Mac - Safari and Chrome
• Defect Management in QC
• Involved in Defect Triage Meetings
• Attending Daily QA stand up and Weekly meetings
• Providing continuous process improvement and recommendation to the existing approach

Environment : Java, CSS, HTML, HP QC 10, Agile / Scrum

Confidential

Software Quality Assurance

Responsibilities:

• Leading QA efforts for the project
• Creation of Test Planning and Strategy documents
• Understanding functional requirements and supporting the team
• Preparation of Effort Estimates for Test Design and Test Execution
• Involved in discussions with Creative and Business Teams to derive the functional scope for the project
• Preparation of High Level Test Scenarios and Test Cases
• Creation of Traceability Matrix ensuring 100% test coverage
• Review and sign-off on test cases created by team member
• Functional Test Execution across multi-browsers
• Test Data Management and support for UAT
• Task allocation to the team
• Defect Management in QC
• Coordinating and managing quality efforts between SuccessFactors Dev team and Belk
• Deriving Test and Defect Metrics
• Involved in Defect Triage Meetings
• Weekly status reporting to the key stake holders
• Providing continuous process improvement and recommendation to the existing approach

Environment : SAP SuccessFactors, HP QC 10, Agile / Scrum